Bartlett's Residential Care Home

Portway Road, Stone, Aylesbury HP17 8RP
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9.9 112 Reviews
  • Bartlett's Residential Care Home, Aylesbury
Bartlett’s Residential Home offers a serene retreat for older adults, placing personal and social well-being at the heart of everything they do. Nestled within 18 acres of landscaped parkland, residents enjoy tranquil views of The Chilterns, an Area of Outstanding Natural Beauty.

Residents at Bartlett’s receive highly personalised, 24/7 care that adapts to changing needs, with digital care plans ensuring reliable and effective support. A dedicated, skilled team provides a warm, safe environment where every resident feels valued and connected. Experienced in hospital discharge and reablement care, providing short-stay and permanent placements.

Dining is a highlight, with fresh meals prepared daily by the home’s chef using quality, local ingredients. Residents can enjoy meals in their own rooms or in the dining rooms alongside friends and family. Bartlett’s offers flexibility and variety with three daily specials and personalised options.

Each room is designed for comfort and convenience, featuring en-suite bathrooms, electric beds, SMART TVs, call bells, and optional Sky TV. High-speed Wi-Fi and a dedicated guest network enable residents to stay in touch with family through FaceTime, Zoom, and Skype.

Bartlett’s promotes a vibrant lifestyle with a varied activities programme. Weekly events and outings include stately home visits, music therapy, yoga, and virtual reality experiences. The gardens offer peaceful spaces to relax or for those who enjoy hands-on gardening.

In Spring 2025, Bartlett’s will expand with Bartlett’s Garden Lodges, intimate three-resident lodges that provide close-knit community care with access to all Bartlett’s main amenities.

With its commitment to compassionate, high-quality care, Bartlett’s Residential Home offers an exceptional choice for elderly care in a beautiful, serene setting.
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Care Provided by Bartlett's Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1865 – £2310

These prices are only a guideline, please contact Bartlett's Residential Care Home to find out the exact price for your requirements.

Contact Bartlett's Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Bartlett's Residential Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Mibell Hernandez (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (62)
  • Single Rooms with Ensuite Wet Room (48)
  • Couples/Companion Rooms with Ensuite Wet Room (12)

Visiting

  • Reserved visitor parking available

Parking

  • Parking available - including electric charging points.

Bartlett's Residential Care Home Reviews (112)

9.9

Bartlett's Residential Care Home has a Review Score of 9.9 (9.944) out of 10, based on 21 reviews in the last 2 years.
Over all time Bartlett's Residential Care Home has 112 reviews.

Overall Experience
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Date Published
  • 112
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Reviewer Connection to Bartlett's Residential Care Home
  • 46
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  • 5
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Total of 112, showing 101-112
Review from Carole F (Regular Volunteer) published on 29 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a very pleasant home, large Victorian house with a modern addition. It has some large rooms facing south with excellent views, the north facing rooms are a bit dark. The grounds are extensive with trees and facilities for residents to sit outside and enjoy the view. dining rooms are pleasant,
and civilised, particularly in the new wing. The staff are caring and always helpful and events are organised, the home being particularly anxious to involve the local community.
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Review from Colin O (Resident) published on 11 February 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is in a lovely old house and feels quite homely. It is light, clean, well organised and has friendly staff. The food is varied and drinks too are frequent and good. I particularly appreciate the afternoon and mornings tea/coffee breaks with biscuits and cake. The rooms are warm and well appointed.
The dining room is a little small but adequate. The lounge has a large TV and books and games. The security is reassuring and the views outside the home are very nice and the social activities are appreciated.
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Review from B C (Son of Resident) published on 3 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bartlett's was a real find, perfect for mum, as it was just like her home. Period features, large grounds etc. When ever we visit, there are always staff present. A family member said it is more like a hotel than a care home. We are all delighted.
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Review from K L (Daughter of Resident) published on 1 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bartlett's is always bright and fresh. The staff are always welcoming, friendly and attentive to visitors and residents a like. Sterling efforts are made to keep residents entertained and stimulated. All of my mother's key personal needs are well catered for and documented. In an ideal world, where
carers are not pushed for time, secondary issues such as dealing with facial hair, and soup/gravy stains could be covered. Overall, I never have a single qualm about leaving mum in Bartlett's care. When/if the time comes, I'll be putting my own name down for a place at Bartlett's.
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Review from Jan S (Daughter of Resident) published on 27 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bartlett's is a lovely, well cared for home. The staff always treat the residents and family visitors with great respect. The staff are well trained and very knowledgeable about the care that they give. Great attention is given to keeping the residents well looked after and happy. The staff are always
happy and cheerful and nothing is too much trouble. A good programme of activities is provided every day of the week. I am so glad that I chose Bartlett's for my mother's care.
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Review from Clare B (Daughter of Resident) published on 26 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at Bartletts for just or 10 months. It took 3-6 months for him to settle and feel 'at home' but the staff played a big part in helping him. He has always been treated with respect, understanding, patience and kindness. He has had several falls so the staff know to keep an eye on him
and offer support, whilst trying not to restrict him or take away his independence. He prefers not to spend too much time downstairs so spends a lot of time in his room doing his jigsaws - often with the help of the staff who pop in and out. Visitors are always made welcome and offered refreshments.
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Review from Shirley H (Daughter of Resident) published on 14 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Beautiful home, in lovely grounds. Ideal for a sit outside with my mum in the summer. Very caring, supportive staff to the residents and their relatives/visitors.
Extremely patient with Dementia residents.
If anything my mother has improved since being at Bartletts, probably because she doesn't
have to remember to take her medication regularly because she is given it at the correct times of day.
I am very happy with her being here, although a little expensive.
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Review from J E (Daughter of Resident) published on 13 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for over 5 years. At first she had mild dementia but this has deteriorated and is now quite severe. She is happy there and is always treated with the utmost kindness. Nothing is too much trouble for the staff. Many do their very best to entertain her and she easily laughs
at their antics.
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Review from Keith H (Son of Resident) published on 23 December 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Bartlett's Residential Home for over four years now. She has been looked after very well. If there are any medical concerns these are attended to quickly. We visit weekly, and are always made very welcome by the staff. There are always carers around if you need to speak to
someone. Last month she celebrated her 100th birthday there, and the staff brought her a cake. We all celebrated together in her room. I would not hesitate in recommending Bartlett's Residential Home.
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Review from Christine A (Daughter of Resident) published on 4 December 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was extremely grateful to the staff at Bartletts. My mum had to move in a hurry and they made it all so easy. The staff are so welcoming and helpful and nothing is too much trouble. I would definitely recommend Bartletts Residential Home to anyone.
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Review from Pamela C (Niece of Resident) published on 25 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service and care.
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Review from Richard E (Son of Resident) published on 19 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at the home have shown a good level of care and patience for my mother. Who is not always a cooperative resident. The management have organised two recent hospital visits, including quickly organising replacement transport when the organised transport that arrived was unsuitable. The home
is kept clean and the food is certainly acceptable if not superb. Activities could be better organised throughout the home.
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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Bartlett's Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Bartlett's Residential Care Home is calculated as follows: ( (242 Excellents x 5) + (4 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 251 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Bartlett's Residential Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (16)

Meet the Team (3)

Mibell

Mibell Hernandez

Job Title: Registered Manager Joined: 2005

For more than two decades, my journey with Peverel Court Care has been marked by an unwavering dedication, a tenure that includes fifteen years in a management role. My role is a privilege, a conduit to make a meaningful impact on the lives of others

Beverley

Beverley Webb

Job Title: Care Manager Joined: 2007

My journey with Peverel Court spans just over 16 years, a path that began as a dedicated carer. My trajectory continued to evolve, encompassing pivotal roles such as Assistant Practitioner and has since ascended through the ranks to the role of Care Manager.

Veronica

Veronica Loyola

Job Title: Care Manager Joined: 2004

A Medical Technologist by trade, who has gracefully transitioned into the role of Care Manager at Bartletts Residential Home. Almost two decades have been invested in service to this esteemed care home. Working in tandem with our dedicated team, I am resolute in ensuring that our residents enjoy the care and attention they truly deserve.

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