Food great, just like a hotel. Spotless everywhere.Scott M(Son of Resident/Service User)
Rayners, in our opinion, has been exceptional.Andrew B(Son of Resident/Service User)
consideration and compassion shown to our father, by every member of staff.Jo C(Daughter of Resident/Service User)
Food great, just like a hotel. Spotless everywhere.Scott M(Son of Resident/Service User)
Rayners, in our opinion, has been exceptional.Andrew B(Son of Resident/Service User)
consideration and compassion shown to our father, by every member of staff.Jo C(Daughter of Resident/Service User)
Rayners, which was purposely built and developed in 1990 to suit older people's care needs and makes the most of a skilled and friendly team in order to achieve a very high level of customer satisfaction.
Rayners is not owned by a group and is owned and operated by the Matthews family.
All of ground floor bedrooms have been converted into the much sought after ‘Garden Terrace Rooms’ – now twenty-five...
Rayners, which was purposely built and developed in 1990 to suit older people's care needs and makes the most of a skilled and friendly team in order to achieve a very high level of customer satisfaction.
Rayners is not owned by a group and is owned and operated by the Matthews family.
All of ground floor bedrooms have been converted into the much sought after ‘Garden Terrace Rooms’ – now twenty-five rooms boasts their own patio doors onto communal gardens or private patios. A further 17 rooms and The Laurel Suite are located on the first floor.
Self-contained luxury 'assisted living apartments' have been added within the grounds of Rayners. These offer emergency 24-hour support for those who require the reassurance, security and back up of a care home, without having to enter a communal living setting.
Professionals at Rayners know that social activity is important and therefore publish a newsletter detailing varied activities and events for the forthcoming month. They encourage suggestions from residents/relatives relating to the high-class service they offer and have a 'suggestion box' on reception for this purpose.
Rayners kitchens are fitted with all the latest equipment to ensure that residents receive high quality, well-balanced meals prepared in ultra-hygienic surroundings, by qualified and experienced chefs.
The staff take great pride in their catering services and very proud to announce that they do not set budgets on food costs, whilst still supporting local trades to supply the catering team. All fresh meat is supplied by a local butcher, Kings Farm Shop in Wendover.
Rayners is situated in a tranquil setting in the Chiltern Village of Hyde Heath. They are close to the M40, M25 and M1 motorways, making it accessible for visiting.
Contact Rayners to confirm what's included and get a personalised quote:
Respite / Short Stay have a weekly supplement of £150 per week on top of the fees above.
The price(s) shown are provided by the care home. Contact Rayners for full pricing details and T&Cs.
Rayners has a Review Score of 9.5 (9.504) out of 10, based on 9 reviews in the last 2 years.
Over all time Rayners has 64 reviews.
I had a 2 week stay for respite care. A very comfortable and well-organised care home. The food was excellent. It was good that my husband was able to join me for some meals. All the staff responded courteously and quickly on two or three occasions when I raised issues with them. Because I needed...
I had a 2 week stay for respite care. A very comfortable and well-organised care home. The food was excellent. It was good that my husband was able to join me for some meals. All the staff responded courteously and quickly on two or three occasions when I raised issues with them. Because I needed two carers to support me, I often had to wait lengthy periods for attention, particularly during the night.
Thank you for sharing your feedback about your recent two-week respite stay. We are so glad you Rayners comfortable and well-organised, enjoyed the excellent food, and appreciated your husband joining you for complimentary meals. We also appreciate your honest note about the wait times for two...
Thank you for sharing your feedback about your recent two-week respite stay. We are so glad you Rayners comfortable and well-organised, enjoyed the excellent food, and appreciated your husband joining you for complimentary meals. We also appreciate your honest note about the wait times for two carers at night. We understand how important prompt assistance is and will be reviewing our night staffing and support processes with our team to improve response times. Thank you again for your helpful feedback, and we wish you both the very best.
The staff were friendly, helpful and efficient; the residents, mostly older and the majority women,...
Thank you to all the Residents & Staff at Rayners for making me so welcome.
Thank you so much for taking the time to share such a detailed and heartwarming review. We are absolutely delighted to hear that we could support you through both your knee operation recovery in December and your more recent stays following your falls. Hearing that you found our care outstanding,...
Thank you so much for taking the time to share such a detailed and heartwarming review. We are absolutely delighted to hear that we could support you through both your knee operation recovery in December and your more recent stays following your falls. Hearing that you found our care outstanding, our staff efficient, and our atmosphere so welcoming means the world to our entire 'Team Rayners'. We are also glad our Catering team could successfully accommodate your dietary needs. Your kind words have been shared with all the team at Rayners. Should you ever need us again in the future, you will always be very welcome and you know you will always have a warm welcome waiting for you here. We wish you all the very best with your ongoing recovery and health and thank you again for taking the time to complete this review!
In our experience, each resident is treated with dignity and respect and given the physical and emotional support...
We and she remain very pleased that we chose Rayners.
We are so pleased to hear that you feel the warmth and happiness of Rayners. Our goal...
Dear Anita,Thank you for choosing us and for being such a wonderful part of our community. We look forward to many more happy milestones together.
My stepmum was so well cared for at Rayner's. The staff were kind and considerate and always went the extra mile to ensure that she was happy. I would definitely recommend Rayners to anyone who requires who requires someone they love to be cared for properly away from their own home.
My stepmum was so well cared for at Rayner's. The staff were kind and considerate and always went the extra mile to ensure that she was happy. I would definitely recommend Rayners to anyone who requires who requires someone they love to be cared for properly away from their own home.
Thank you for your review. It was our pleasure to have her resident with us at Rayners and she is sadly missed by us all.
It is a stressful time for aging parents and their loved ones to make the decision to move to a residential care home. Rayners and the exceptionally loving and caring staff made the process as good as it could possibly be. My father settled in quickly, was comfy, happy and loved the staff. We...
It is a stressful time for aging parents and their loved ones to make the decision to move to a residential care home. Rayners and the exceptionally loving and caring staff made the process as good as it could possibly be. My father settled in quickly, was comfy, happy and loved the staff. We couldn't have been happier with the home, the food, the staff, and the responsiveness to all request, concerns, and questions. A++
Thank you for taking the time to make this review, it is much appreciated and we were all so pleased that your chose Rayners for your Dad. it was a pleasure having him resident with us.
My granny used to come to this home for respite to see if she likes it and then settle down she starts living there. Joined in with activities and had her hair done. Listen to music in her bedroom. Visited my mum for Christmas and birthday. She went to the Lantern Club.
My granny used to come to this home for respite to see if she likes it and then settle down she starts living there. Joined in with activities and had her hair done. Listen to music in her bedroom. Visited my mum for Christmas and birthday. She went to the Lantern Club.
Thank you for your review, it was a pleasure to have your granny resident with us.
Dad moved to Rayners in 2022 and resided there until he sadly passed away at the end of 2024. The level of support and care Dad received from the moment he moved into Rayner's was incredible. The home is very well maintained, the staff very attentive, professional, and highly qualified, and...
I highly recommend Rayners Care Home.
Thank you so much for taking the time to leave your kind words and review it is much appreciated. It was a pleasure to have your Dad resident with us at Rayners and thank you for choosing us, he is sadly missed.
I have been here 3 and a half years and really have loved my time at Rayners. Recently however there has been a drop in your standards which has upset me, please don't let this happen.
I have been here 3 and a half years and really have loved my time at Rayners. Recently however there has been a drop in your standards which has upset me, please don't let this happen.
We are so pleased that you have been so happy with us for the past 3 and half years and that you rate our services so highly. We appreciate you have not been happy with some supper dishes recently and we are dealing with your issues at your one-to-one regular care reviews, we are pleased that you are very happy with us.
Dad's illness came on very quickly and Rayners couldn't have been more supportive to expedite a fast admission to their home. Despite him wishing to spend his final years there, he only managed one week before his passing, but the care he received during that time was exemplary. He always looked so...
Dad's illness came on very quickly and Rayners couldn't have been more supportive to expedite a fast admission to their home. Despite him wishing to spend his final years there, he only managed one week before his passing, but the care he received during that time was exemplary. He always looked so comfortable and all aspects of his care were managed with professionalism and compassion. The support to us, the family, at this difficult time was outstanding and will always be remembered. I can't recommend this home highly enough.
Thank you for taking the time to make this review, it is much appreciated. It was only too sad that your Dad's stay with us was so short.
The end-of-life care provided to my mother was second to none and I cannot praise the staff at all levels in the home highly enough. Mum spent 18 months at Rayners and was made so welcome and cared for so well that she was delighted to call it home. The support given and compassion shown in her...
The end-of-life care provided to my mother was second to none and I cannot praise the staff at all levels in the home highly enough. Mum spent 18 months at Rayners and was made so welcome and cared for so well that she was delighted to call it home. The support given and compassion shown in her last few weeks, the hugs and kisses she was given helped her and us, her family get through a very difficult time.
It was a pleasure to have your Mum with us at Rayners and we are so glad she regarded Rayners as her 'home'. Your Mum remains sadly missed by us all, but thank you for taking the time to give us this review, it is much appreciated.
When it became clear that my mother had to move out of her home, initially on a temporary basis, a family friend steered us in the direction of Rayners, which we visited and chose. The whole ethos of Rayners, including the staff is resident centric. Residents are welcomed and cared for as part of...
We are very lucky to have found Rayners indeed.
Thank you for taking the time to review Rayners, it is much appreciated. It is a pleasure to care for your Mother and thank you for choosing Rayners.
My 93-year-old mother has been a resident at Rayners for 3 years. I can't praise the friendly and professional staff highly enough. The care, kindness, comfort and atmosphere my mother receives on a daily basis is outstanding. When she first arrived from hospital she was so frail, we thought she...
My 93-year-old mother has been a resident at Rayners for 3 years. I can't praise the friendly and professional staff highly enough. The care, kindness, comfort and atmosphere my mother receives on a daily basis is outstanding. When she first arrived from hospital she was so frail, we thought she wouldn't be with us 3 nights let alone 3 years! She now feels so much at home and wouldn't be anywhere else. Her recovery was truly incredible. It's a joy to visit her and we have peace of mind for the first time in a very long time after trying to care for both her and my late father in their own home. I highly recommend Rayners (Extra Care) Home.
thank your for your lovely review and so pleased you feel the care, kindness, comfort and atmosphere is outstanding. It has been our pleasure to have your Mother resident for the past 3 years and we are also so pleased she recovered so well after joining us. We look forward to seeing you soon.
He always said he didnt want to go into a care home so we were a little concerned how he would feel. We couldn’t have been more wrong...
Thank you Rayners for giving us our dad back!
Thank you for taking the time to give us this lovely review. We too are so glad your father has settled at Rayners so well and thank you for your kind comments. We are so pleased you and your father chose Rayners.
After an initial settling-in period, she was...
The manager and her staff are so caring and respectful to all the residents and really do make it 'a family home for all'.
Thank you for your lovely review. It was a pleasure to have your Mother with us at Rayners for 3 years and we are so pleased you chose Rayners.
I joined my mother for Christmas dinner, it was a shambles disorganised, with no music, no atmosphere, and giving medication to the residents during their Christmas dinner so they couldn't relax and enjoy their Christmas Day celebration. No music, carers shouting at each other and putting the...
I joined my mother for Christmas dinner, it was a shambles disorganised, with no music, no atmosphere, and giving medication to the residents during their Christmas dinner so they couldn't relax and enjoy their Christmas Day celebration. No music, carers shouting at each other and putting the residents on different tables, unfortunately, if my mother is there next year we will definitely not be having Christmas dinner at Rayners. We will book a hotel.
Thank you for giving us the opportunity to meet with you and your family this weekend to discuss the areas of concern that you have raised in further...
Thank you for your review, we are of course extremely disappointed to hear that you and your mother had a negative experience on Christmas day.We thank you for your Excellent 5* review with regard Care/Support, Cleanliness, Management, Rooms, Safety and Security.
My nan thoroughly enjoyed her time at Rayners. She was cared for with dignity and kindness to the end. There were lots of activities for her to take part in if she wanted to and the food provided was fantastic. Rayners kindly let my mum and I join the residents for lunch on several occasions which...
My nan thoroughly enjoyed her time at Rayners. She was cared for with dignity and kindness to the end. There were lots of activities for her to take part in if she wanted to and the food provided was fantastic. Rayners kindly let my mum and I join the residents for lunch on several occasions which was lovely.
Thank you for your lovely review. Very pleased to hear that your nan enjoyed her time with us at Rayners.
Had reservations about my friend going into a care home but from the moment we first saw Rayners, I said that if going into a care home was what she really wanted then this was the place to be.
Had reservations about my friend going into a care home but from the moment we first saw Rayners, I said that if going into a care home was what she really wanted then this was the place to be.
Thank you for taking the time to leave this review. We are delighted that your friend chose Rayners and that you agree 'Rayners was the place to be."
Warm, welcoming and caring. Excellent food. Clean. Laundry service is excellent. Respect confidence.
Warm, welcoming and caring. Excellent food. Clean. Laundry service is excellent. Respect confidence.
Thank you for making this review - we are very pleased that you enjoy living with us at Rayners and that you value our service so high, it is much appreciated.
Thank you very much for your care and attention.
Thank you very much for your care and attention.
Firstly, thank you for choosing Rayners as your home and we are very pleased to hear how well you have settled in since joining us three weeks ago. Thank you for for making this review on Rayners which is much appreciated.
My mum spent just over three years at Rayners Care Home and always felt safe and well cared for. She enjoyed the activities and the entertainment provided. The food was of a very good standard and it was particularly nice to be able to join her for lunch sometimes too. A wonderful, caring care...
My mum spent just over three years at Rayners Care Home and always felt safe and well cared for. She enjoyed the activities and the entertainment provided. The food was of a very good standard and it was particularly nice to be able to join her for lunch sometimes too. A wonderful, caring care home. Mum was lucky to spend her last few years in such a nice environment.
Thank you kindly for taking the time to review us. It was a real pleasure to have your mum reside with us at Rayners and it was always lovely to see you on your many visits and when you joined us for lunch as well.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
There are 45 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
2.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rayners to verify any information. View our terms and conditions. Rayners has an Enhanced Service -what an Enhanced Service includes.