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Care Homes Owned by Rayners (Extra Care Home) Ltd

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Family-owned Rayners (Extra Care Home) Ltd runs a purpose-built residential care home for older people in Amersham, as well as luxurious assisted living apartments on the same site.

Registered for 45 residents, Rayners's care home first opened in 1990 and now offers high standards of care and 'extra care' should residents become increasingly dependent. facilities include landscaped gardens, hairdressing and beauty salon, a bar and coffee bar.

The four spacious Maple Tree...  

Rayners (Extra Care Home) Ltd Locations (2)

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2 Care Homes and Extra Care Housing owned by Rayners (Extra Care Home) Ltd

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Rayners
Weedon Hill, Hyde Heath, Amersham HP6 5UH
9.563 Reviews
Rayners
Rayners
"Excellent respite stay post knee operation for 2 weeks in Dec. 2025 and 2nd stay (for 3 weeks) in April/May 2026 following serious falls..."Read all 63 reviews

from £1,500 / week45 rooms

Location Type: Care Home

Rayners, which was purposely built and developed in 1990 to suit older people's care needs and makes the most of a skilled and friendly team in order to achieve a very high level of customer satisfaction.... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
Maple Tree House Apartments
Weedon Hill, Hyde Heath, Amersham HP6 5UH
Maple Tree House Apartments
Maple Tree House Apartments

Location Type: Extra Care Housing

Maple Tree House Apartments have been designed to offer luxurious accommodation specifically for the elderly. These spacious apartments are ideal for couples or persons who require the reassurance,... Read more

Rayners (Extra Care Home) Ltd Reviews (63)

9.5

Rayners (Extra Care Home) Ltd has a Group Review Score of 9.5 (9.541) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Rayners (Extra Care Home) Ltd must have a Review Score.

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Showing 63 reviews matching selected criteria
Review of Rayners from Bernard O (Respite Resident) published on 1 June 2026 Submitted via Website•
Overall Experience
Excellent respite stay post knee operation for 2 weeks in Dec. 2025 and 2nd stay (for 3 weeks) in April/May 2026 following serious falls requiring A &E on 3 occasions plus a number of minor falls.
The staff were friendly, helpful and efficient; the residents, mostly older and the majority women, were sociable & friendly.
The care was outstanding and the food was generally very good, with alternatives if a menu dish was incompatible with my diet.
In summary, I would definitely come again when appropriate.

Thank you to all the Residents & Staff at Rayners for making me so welcome.

↩Reply from Christopher Matthews, Managing Director at Rayners

Thank you so much for taking the time to share such a detailed and heartwarming review. We are absolutely delighted to hear that we could support you through both your knee operation recovery in December and your more recent stays following your falls. Hearing that you found our care outstanding,...  

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Review of Rayners from Anita R (Daughter of Resident) published on 5 February 2026 Submitted via Website•
Overall Experience
My mother has been a resident for 16 months. We cannot praise the staff highly enough. They are kind, supportive, interested and caring both to the resident and to the wider family.
In our experience, each resident is treated with dignity and respect and given the physical and emotional support they need.
There is a very welcoming and happy atmosphere in the home. There are lots of activities and my mother and we have very much enjoyed the special and birthday events they put on.
Staff really listen and from our experience, when a resident makes a suggestion they do their best to implement it. The monthly newsletter with not only all the activities for the month, but also news is helpful for both my mother and for us.

We and she remain very pleased that we chose Rayners.

↩Reply from Christopher Matthews, Managing Director at Rayners
Dear Anita,
Thank you so much for taking the time to completing your review. Reading your kind words about your mother's 16 months at Rayners truly warmed our hearts and has been shared with the entire team.

We are so pleased to hear that you feel the warmth and happiness of Rayners. Our goal...  

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Review of Rayners from P H (Stepdaughter of Resident) published on 7 May 2025 Submitted via Postal Card•
Overall Experience

My stepmum was so well cared for at Rayner's. The staff were kind and considerate and always went the extra mile to ensure that she was happy. I would definitely recommend Rayners to anyone who requires who requires someone they love to be cared for properly away from their own home.

↩Reply from Christopher Matthews, Managing Director at Rayners

Thank you for your review. It was our pleasure to have her resident with us at Rayners and she is sadly missed by us all.

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Review of Rayners from Christian T (Son of Resident) published on 1 April 2025 Submitted via Website•
Overall Experience

It is a stressful time for aging parents and their loved ones to make the decision to move to a residential care home. Rayners and the exceptionally loving and caring staff made the process as good as it could possibly be. My father settled in quickly, was comfy, happy and loved the staff. We couldn't have been happier with the home, the food, the staff, and the responsiveness to all request, concerns, and questions. A++

↩Reply from Christopher Matthews, Managing Director at Rayners

Thank you for taking the time to make this review, it is much appreciated and we were all so pleased that your chose Rayners for your Dad. it was a pleasure having him resident with us.

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Review of Rayners from K C (Granddaughter of Resident) published on 30 January 2025 Submitted via Website•
Overall Experience

My granny used to come to this home for respite to see if she likes it and then settle down she starts living there. Joined in with activities and had her hair done. Listen to music in her bedroom. Visited my mum for Christmas and birthday. She went to the Lantern Club.

↩Reply from Christopher Matthews, Managing Director at Rayners

Thank you for your review, it was a pleasure to have your granny resident with us.

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Review of Rayners from Ian H (Son of Resident) published on 24 January 2025 Submitted via Website•
Overall Experience
Dad moved to Rayners in 2022 and resided there until he sadly passed away at the end of 2024. The level of support and care Dad received from the moment he moved into Rayner's was incredible. The home is very well maintained, the staff very attentive, professional, and highly qualified, and consistently go above and beyond. The food is varied and of a very high quality. The gardens are well maintained, and there are always activities available. Towards the end of Dad's life, the staff couldn't have been more attentive and caring, their compassion and support at such a difficult time was outstanding and will always be appreciated and remembered. Thank you.

I highly recommend Rayners Care Home.

↩Reply from Christopher Matthews, Managing Director at Rayners

Thank you so much for taking the time to leave your kind words and review it is much appreciated. It was a pleasure to have your Dad resident with us at Rayners and thank you for choosing us, he is sadly missed.

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Review of Rayners from J P (Resident / Service User) published on 16 October 2024 Submitted via Postal Card•
Overall Experience

I have been here 3 and a half years and really have loved my time at Rayners. Recently however there has been a drop in your standards which has upset me, please don't let this happen.

↩Reply from Christopher Matthews, Managing Director at Rayners

We are so pleased that you have been so happy with us for the past 3 and half years and that you rate our services so highly. We appreciate you have not been happy with some supper dishes recently and we are dealing with your issues at your one-to-one regular care reviews, we are pleased that you are very happy with us.

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Review of Rayners from Judy S (Daughter of Resident) published on 16 October 2024 Submitted via Postal Card•
Overall Experience

Dad's illness came on very quickly and Rayners couldn't have been more supportive to expedite a fast admission to their home. Despite him wishing to spend his final years there, he only managed one week before his passing, but the care he received during that time was exemplary. He always looked so comfortable and all aspects of his care were managed with professionalism and compassion. The support to us, the family, at this difficult time was outstanding and will always be remembered. I can't recommend this home highly enough.

↩Reply from Christopher Matthews, Managing Director at Rayners

Thank you for taking the time to make this review, it is much appreciated. It was only too sad that your Dad's stay with us was so short.

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Review of Rayners from Diane W (Daughter of Resident) published on 2 September 2024 Submitted via Postal Card•
Overall Experience

The end-of-life care provided to my mother was second to none and I cannot praise the staff at all levels in the home highly enough. Mum spent 18 months at Rayners and was made so welcome and cared for so well that she was delighted to call it home. The support given and compassion shown in her last few weeks, the hugs and kisses she was given helped her and us, her family get through a very difficult time.

↩Reply from Christopher Matthews, Managing Director at Rayners

It was a pleasure to have your Mum with us at Rayners and we are so glad she regarded Rayners as her 'home'. Your Mum remains sadly missed by us all, but thank you for taking the time to give us this review, it is much appreciated.

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Review of Rayners from C W (Son of Resident) published on 12 April 2024 Submitted via Website•
Overall Experience
When it became clear that my mother had to move out of her home, initially on a temporary basis, a family friend steered us in the direction of Rayners, which we visited and chose. The whole ethos of Rayners, including the staff is resident centric. Residents are welcomed and cared for as part of the family and importantly as an individual.
My partner and my daughter-in-law both have professional experience of visiting care homes. Both agree this is the best care home they have visited and an exemplar of what an excellent care home should be.
It took a long while for Mum to settle down and with the patience and attention of the staff, she is now engaged in life at Rayners and enjoys the strong relationships she has with the staff.
The food is very good, the safe-guarding procedures watertight and the medical and medication supervision extremely conscientious.

We are very lucky to have found Rayners indeed.

↩Reply from Christopher Matthews, Managing Director at Rayners

Thank you for taking the time to review Rayners, it is much appreciated. It is a pleasure to care for your Mother and thank you for choosing Rayners.

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Review of Rayners from Paula H (Daughter of Resident) published on 19 March 2024 Submitted via Postal Card•
Overall Experience

My 93-year-old mother has been a resident at Rayners for 3 years. I can't praise the friendly and professional staff highly enough. The care, kindness, comfort and atmosphere my mother receives on a daily basis is outstanding. When she first arrived from hospital she was so frail, we thought she wouldn't be with us 3 nights let alone 3 years! She now feels so much at home and wouldn't be anywhere else. Her recovery was truly incredible. It's a joy to visit her and we have peace of mind for the first time in a very long time after trying to care for both her and my late father in their own home. I highly recommend Rayners (Extra Care) Home.

↩Reply from Christopher Matthews, Managing Director at Rayners

thank your for your lovely review and so pleased you feel the care, kindness, comfort and atmosphere is outstanding. It has been our pleasure to have your Mother resident for the past 3 years and we are also so pleased she recovered so well after joining us. We look forward to seeing you soon.

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Review of Rayners from Janet S (Daughter of Resident) published on 5 March 2024 Submitted via Website•
Overall Experience
My father came straight to Rayners from hospital. He has lived in this area for the last 50 years so we were delighted to find somewhere he was familiar with.
He always said he didnt want to go into a care home so we were a little concerned how he would feel. We couldn’t have been more wrong because he has settled in so well.
This is due to the lovely, kind friendly staff.
He says he couldn’t ask for anything more.
The food is delicious and homemade, he has been encouraged to join in the activities which has really helped his confidence and mind.
He loves to walk with his zimmer around the pathway - looking at the fish and birds.
We as a family are delighted with his progress.
His well-being and safety are our main concerns.

Thank you Rayners for giving us our dad back!

↩Reply from Christopher Matthews, Managing Director at Rayners

Thank you for taking the time to give us this lovely review. We too are so glad your father has settled at Rayners so well and thank you for your kind comments. We are so pleased you and your father chose Rayners.

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Review of Rayners from Steven B (Son of Resident) published on 4 March 2024 Submitted via Website•
Overall Experience
My mother passed away in January 2024 and all the staff at Rayners looked after her in her final days with care, respect and love. My mother lived at Rayners for 3 years since she had a fall at home and was unable to return home after leaving hospital.
After an initial settling-in period, she was so happy there and was always saying that there was nowhere better to live. The managers run Rayners in a very professional manner and their every action is carried out with the residents in mind.

The manager and her staff are so caring and respectful to all the residents and really do make it 'a family home for all'.

↩Reply from Christopher Matthews, Managing Director at Rayners

Thank you for your lovely review. It was a pleasure to have your Mother with us at Rayners for 3 years and we are so pleased you chose Rayners.

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Review of Rayners from Kevin O (Son of Resident) published on 9 January 2024 Submitted via Website•
Overall Experience

I joined my mother for Christmas dinner, it was a shambles disorganised, with no music, no atmosphere, and giving medication to the residents during their Christmas dinner so they couldn't relax and enjoy their Christmas Day celebration. No music, carers shouting at each other and putting the residents on different tables, unfortunately, if my mother is there next year we will definitely not be having Christmas dinner at Rayners. We will book a hotel.

↩Reply from Adele Golbourn, Registered Manager at Rayners
Thank you for your review, we are of course extremely disappointed to hear that you and your mother had a negative experience on Christmas day.

Thank you for giving us the opportunity to meet with you and your family this weekend to discuss the areas of concern that you have raised in further...  

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Review of Rayners from Vicky B (Granddaughter of Resident) published on 27 November 2023 Submitted via Postal Card•
Overall Experience

My nan thoroughly enjoyed her time at Rayners. She was cared for with dignity and kindness to the end. There were lots of activities for her to take part in if she wanted to and the food provided was fantastic. Rayners kindly let my mum and I join the residents for lunch on several occasions which was lovely.

↩Reply from Christopher Matthews, Managing Director at Rayners

Thank you for your lovely review. Very pleased to hear that your nan enjoyed her time with us at Rayners.

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Review of Rayners from Donna J (Friend of Resident) published on 22 November 2023 Submitted via Postal Card•
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Had reservations about my friend going into a care home but from the moment we first saw Rayners, I said that if going into a care home was what she really wanted then this was the place to be.

↩Reply from Christopher Matthews, Managing Director at Rayners

Thank you for taking the time to leave this review. We are delighted that your friend chose Rayners and that you agree 'Rayners was the place to be."

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Review of Rayners from C M (Respite Resident) published on 21 November 2023 Submitted via Postal Card•
Overall Experience

Warm, welcoming and caring. Excellent food. Clean. Laundry service is excellent. Respect confidence.

↩Reply from Christopher Matthews, Managing Director at Rayners

Thank you for making this review - we are very pleased that you enjoy living with us at Rayners and that you value our service so high, it is much appreciated.

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Review of Rayners from D P (Resident / Service User) published on 20 November 2023 Submitted via Postal Card•
Overall Experience
I can only comment on my experience over three weeks but during that time, I have been made to feel welcome. I have been offered what I am looking for and have experienced a genuine level of personal care.

Thank you very much for your care and attention.

↩Reply from Christopher Matthews, Managing Director at Rayners

Firstly, thank you for choosing Rayners as your home and we are very pleased to hear how well you have settled in since joining us three weeks ago. Thank you for for making this review on Rayners which is much appreciated.

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Review of Rayners from Angie B (Daughter of Resident) published on 16 November 2023 Submitted via Postal Card•
Overall Experience

My mum spent just over three years at Rayners Care Home and always felt safe and well cared for. She enjoyed the activities and the entertainment provided. The food was of a very good standard and it was particularly nice to be able to join her for lunch sometimes too. A wonderful, caring care home. Mum was lucky to spend her last few years in such a nice environment.

↩Reply from Christopher Matthews, Managing Director at Rayners

Thank you kindly for taking the time to review us. It was a real pleasure to have your mum reside with us at Rayners and it was always lovely to see you on your many visits and when you joined us for lunch as well.

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Review of Rayners from J T (Resident / Service User) published on 9 November 2023 Submitted via Postal Card•
Overall Experience
Rayners Care Home is an 'extra care home' and all staff are encouraged to take ‘extra care’, manifesting gracious behaviour and a welcoming smile to all residents. Dealing with residents’ problems, healthwise or other, or to those who are particularly vulnerable is given with much sensitivity. Activities form a vital part of the day. Staff are encouraged to have fun with the residents, but at the same time to be unobtrusive in their handling of residents' care needs. Dealing with residents’ problems, health-wise or other-wise are clear priorities.

My fellow residents and I are happy to live at Rayners.

↩Reply from Christopher Matthews, Managing Director at Rayners

Thank you for taking the time to review us, it is a pleasure having you reside with us at Rayners. We will of course pass on your kind words to all of 'team Rayners'.

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Frequently Asked Questions about Rayners (Extra Care Home) Ltd

Costs for care homes owned by Rayners (Extra Care Home) Ltd

Average costs per week for care homes owned by Rayners (Extra Care Home) Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Rayners (Extra Care Home) Ltd, based on 1 out of 2 settings.

Type of Care ProvidedAverage Weekly Cost
Residential Care£1,500
Residential Dementia Care£1,500
All Care Types£1,500

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

Average costs per week for care homes owned by Rayners (Extra Care Home) Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Rayners (Extra Care Home) Ltd, based on 1 out of 2 settings.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Rayners (Extra Care Home) Ltd own?

Rayners (Extra Care Home) Ltd own 2 Care Homes.

Which Rayners (Extra Care Home) Ltd Care Homes have the highest review score?

Rayners & Maple Tree House Apartments have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rayners (Extra Care Home) Ltd to verify any information. View our terms and conditions. Rayners (Extra Care Home) Ltd has an Enhanced Service -more info.