Owlett Hall

Bradford Road, Drighlington, Bradford BD11 1ED
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9.5 30 Reviews
  • Owlett Hall, Bradford
Owlett Hall is a fifty-seven capacity care home that provides residential care for the elderly.

The aim of the service is to maintain a pleasant living environment, where residents have their privacy respected whilst enjoying a good social atmosphere with visitors regularly welcomed.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200
  • Self-Funded Residential Dementia Care: from £1200
  • Self-Funded Nursing Care: from £1300
  • Self-Funded Nursing Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1200

These prices are only a guideline, please contact Owlett Hall to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Wendy Johnson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (59)
  • Single Rooms with Ensuite Wet Room (56)

Owlett Hall Reviews (30)

9.5

Owlett Hall has a Review Score of 9.5 (9.481) out of 10, based on 18 reviews in the last 2 years.
Over all time Owlett Hall has 30 reviews.

Overall Experience
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Reviewer Connection to Owlett Hall
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Total of 30, showing 1-20
Review from N R (Wife of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff have been very caring and I have no complaints about his treatment. I do find missing items from the laundry a bit of a nuisance.
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Review from J S (Daughter of Resident) published on 25 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been at Owlett Hall since May 2024. Overall, our experience has been excellent. Staff are welcoming from reception, management, care staff, kitchen staff etc, all make you feel at home. Any issues are taken seriously and looked into promptly. Any issues are taken seriously and looked into promptly.
Many staff go above and beyond for residents.
The only negative thing I can say is that the laundry is a bit of an issue with regards to clothes going missing (even named ones) so I now take Mum's washing home and do it myself.
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Review from Tracey M (Daughter of Resident) published on 25 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All in all a very nice, clean care home.
Management attentive but as in any occupations some carers more aware of a patients needs than others.
It's a shame the names of staff that completely stand out for excellent are not allowed to be used as quite a few go above and beyond for Mum.
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Review from Glen M (Son of Resident) published on 24 December 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall I am very happy with the standard of care provided to Mum. She is well looked after and I must especially commend one of Mum's carers in particular. She always engages with me and my sister when we visit and provides updates on Mum's well being. In fact, she goes above and beyond by updating
us via personal messages, when needed. We see Mum almost every day, which enables a fair judgement to be made. The home is kept spotlessly clean and the standard of food always seems to be first class.
Numerous activities are provided, although Mum is not always keen to readily engage but at least there is the option to do so. The home had to recently have a relatively short lock down to control a flu outbreak. The communication in keeping us informed both by email and telephone was excellent.
We have had a couple of concerns in respect of Mum's room, which have been dealt with. This related, in the main, to temperature control but it now seems to have been rectified.
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Review from Ryan M (Grandson of Resident) published on 23 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Looked after my grandad in his last weeks. Nothing short of amazing. Couldn't be more grateful for all the support they showed, to us all. Nothing was too much, and communication and care was superb. I've seen a few nursing and care homes in my time. This is the best yet.
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Review from S M (Granddaughter of Resident) published on 23 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad moved into Owlett Hall for end-of-life care, he was cared for with dignity and respect and every member of staff I came across was lovely and couldn't do enough for us, the carers the nurses the admin staff were all amazing. I am so grateful that the last few weeks of my grandad's life were
spent being looked after. It can be a scary/overwhelming choice choosing a care home but I am so glad we found Owlett Hall.
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Review from Michelle M (Daughter of Resident) published on 23 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Step Dad came to Owlett Hall after a terminal cancer diagnosis in November 24. I cannot thank the staff enough for all they did for him. Every member of staff that I or my family encountered during the time were kind, caring, and respectful and nothing was ever too much trouble, there was always
someone on hand to listen and reassure. You deserve an outstanding rating Owlet Hall!
I cannot thank you enough.
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Review from J P (Daughter of Resident) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved here a few months ago and has settled well and well looked after. Staff look after my mum very well. She is thriving since she moved here and I couldn't be happier with the staff and management.
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Review from Anne G (Wife of Resident) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband seems to have settled in and the staff are very kind and patient. Owlett Hall has a very nice feel to it. I would recommend it to anyone.
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Review from A R (Daughter of Resident) published on 9 May 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Mum had a very unpleasant 6 weeks here before we were able to move her elsewhere. Mum is a high falls risk and had a fall in the first week of being there while walking down the corridor with 2 carers and a nurse. Mum was hit in the face by another resident who had a one-to-one carer and was supposed
to be supervised! resulting in knocking mum's glasses off her face and giving her a black eye! The personal hygiene care mum received was poor, she looked grubby, her hair was not washed and dirty fingernails. Hot food was served cold, and plastic beaker cups had broken handles with sharp edges! Bed linen was dirty and stained, poor laundry service, and several items of mum's clothes went missing and couldn’t be found before we left. I would seriously reconsider if you are thinking of moving a loved one here.
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Review from C E (Resident) assisted by family/friend published on 25 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I love being here. I'm well looked after and happy.
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Review from Carol A (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have found up to date that everyone is very helpful and friendly. When I'm here, I feel welcomed and able to ask questions. I'm always updated on my mum every time I come to see my mum or call. My mum has only been here since 27/12/23, but so far, I'm very happy with everything everyone does for my
mum. Thank you. My only concern is my mum's pain is not calming!
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Review from Julie P (Daughter of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All in all, I found the home to be ok. Issues with things going missing "laundry". Staff very friendly and efficient, management is easy to talk to. All issues raised were dealt with to my satisfaction.
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Review from John A (Son of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good care home.
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Review from T M (Grandson of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find the staff at Owlett Hall to be friendly and caring, and most importantly, attentive to my granny's needs! They ensure she feels content and happy at all times, providing care at a very perfect level. She is kept warm and fed. I am very grateful for the service they provide.
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Review from Christine R (Wife of Resident) published on 26 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and I are very happy with the care my husband receives.
The home is very well run and managed.
The staff are professional and very caring and helpful.
Nothing is too much trouble, and any queries are dealt with.
Everything is done to keep my husband well and healthy.
He is always
clean.
He enjoys the food.
He enjoys the activities, and there are many to keep the residents occupied and happy.
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Review from M R (Son of Resident) published on 3 October 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Friendly staff, normally always happy to help with any concerns. Telephone contact is poor when ringing in - don't always answer, have to ring multiple times.
Otherwise, room is clean. Father is usually comfortable and clean. Care needs are met.
Specialist palliative care team supporting home with
specific care needs and updating us when appropriate.
Reply from Elliott Erlanger, Assistant Regional Manager at Owlett Hall

Hi,
Thank you for your review and pleased your overall experience at the care home is positive. As a care home, we always strive to improve the service we offer and we take on board your comments in relation to the difficulties you have experienced in answering the telephone and will look into this and make the necessary improvements. If you wish to discuss this further, please do not hesitate to make contact the home manager.

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Review from Mark F (Son-in-law of Resident) published on 19 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law was in Owlett Hall following a terminal cancer diagnosis. My wife and I would like to place on record our sincere thanks to every member of staff at the home for the care given to him. The standard of care was exemplary. Everything at the home was of the highest standard. The food was
excellent, well-presented and cooked to a very high standard. Staff were polite, caring, professional, well presented and could not do enough for my relative or ourselves. The entire home was spotless and clean and was the nicest-smelling care home I have ever been into. I have worked in the care industry myself and I have got to say I could not find fault or criticise Owlett Hall in any way. My wife and I would recommend Owlett Hall to anyone.
Reply from Elliott Erlanger, RM at Owlett Hall

Thank you for your kind words, it was a pleasure to have met you and your father-in-law and be able to support you during this difficult time.

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Review from Sue M (Daughter of Resident) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are caring humorous and hard working. They establish good relations with the residents. Everywhere appears clean and well-organised. The management has changed a few times recently but now seems very efficient and forward-thinking. Resident's and relative's views are sought and acted upon/valued.
Overall
the experience for my mum is very good.
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Review from Lilian H (Sister of Resident) published on 8 September 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister has been in the home since March 2023. Carers are good but when she was taken to hospital I didn't get to know the outcome and did ask several times - not good. Also her things keep going missing like socks and other clothing, also her false teeth which have never turned up so very hard for
her to eat which she really has a problem with. Also her eyes since she has been in the home - cannot read which she likes to do because she cannot see properly. Also just recently her TV remote has gone missing so now she cannot even watch TV. I was told sorting her eyes, hearing and teeth is being done but as yet no one has told me anything about when or if.
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Current Review Score: 9.5 (9.481)

Overview of Review Score

The Review Score of 9.5 (9.481) out of 10 for Owlett Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.481 for Owlett Hall is calculated as follows: ( (129 Excellents x 5) + (58 Goods x 4) + (10 Satisfactorys x 3) + (7 Poors x 2) + (2 Very Poors x 1) ) ÷ 206 Ratings = 4.481
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Owlett Hall is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Owlett Hall

What types of Care is Owlett Hall registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Owlett Hall have?

There are 59 Single Rooms.

What are the Facilities & Services at Owlett Hall?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Owlett Hall to the centre of Bradford?

5.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Owlett Hall to verify any information. View our terms and conditions. Owlett Hall has an Enhanced Service - more info.