






Owlett Hall is a fifty-seven capacity care home that provides residential care for the elderly.
The aim of the service is to maintain a pleasant living environment, where residents have their privacy respected whilst enjoying a good social atmosphere with visitors regularly welcomed.
Care Provided by Owlett Hall
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 59 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Owlett Hall for full pricing details and T&Cs.
Contact Owlett Hall to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Wendy Johnson(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (59)
- Single Rooms with ensuite Wet Room (56)
Owlett Hall Reviews (30)
Owlett Hall has a Review Score of 9.1 (9.101) out of 10, based on 8 reviews in the last 2 years.
Over all time Owlett Hall has 30 reviews.
I would like to say that my husband could not get any better care than he is getting. All the staff are first class here. I can go home and know that he is getting the best care and being looked after. The staff are all friendly and very easy to talk to.
Thank you, Marlene, for your kind comments; Owlett has really come a long way, and we are so proud of all who've made this happen.
Mum's final years in Owlett Hall were made comfortable, and Mum was happy. We were initially not impressed when Mum moved into Owlett Hall some years ago; the decor was poor, and some issues with tidiness. However, we see improvement after improvement. The staff, as always, were hardworking, kind and compassionate. We think Mum thrived and assured us she was well looked after and spoke highly of the staff who looked after her; we saw for ourselves how genuinely dedicated the staff were. We were kept up to speed on Mum's health and her inevitable deterioration. We thank everyone involved in managing Mum's last days/hours ensuring she passed away peacefully and pain-free. God Bless you all, and thank you!
My aunt was in Owlett Hall for 18 months and was bedbound. The current staff and management could not have been more cairn, compassionate and considerate to her and our relatives. Everyone, from cleaners to management, treated her with respect. She died this week, and they treated her like she was one of their own relatives, for which we are truly grateful.
This home is very good. The staff are cheerful and very helpful. They are so kind to my brother-in-law, and when I have heard them speaking to other residents, including those with dementia who are noisy, they deal with it with patience and efficiency! Owlett Hall is kept clean, and though not "modern and luxurious", its cleanliness is excellent. My brother-in-law does not really speak and is immobile, so I cannot comment on activities etc.
My mother came into Owlette Hall for 2 weeks respite care. I had every trust in the home due to supportive phone calls about my mothers care needs. Which were complex prior to her stay. My mother found all the staff to be very kind, caring and helpful. Her room was very pleasing with modern furniture. The manager was professional, approachable and an excellent respected manager.
My mum was admitted to Owlett Hall 8th September 2020, she was a little nervous at first but soon settled in once her personal items were installed. Carers were amazing she love you all, and from what we saw the carers loved her too. Mum needed 24-hour care and the nursing staff were great with Mum, thank you to all of you. Mum passed away this month, the deputy manager gave up her Sunday to support and help us at this very sad time. A very big thank you you were professional and sympathetic to our needs all day. Again a big thank you to all who interacted with Mum, you all work extremely hard all the time.
My mum has been at Owlett Hall for twelve months now and has settled in better than anyone could have expected. We didn’t know how she would react living with strangers as she doesn’t always socialise well with others. We worried for nothing. The staff have been nothing but amazing with her. They respect her need to be left alone and recognise times when this is needed and when to stop and chat. They know not to disturb her until after 11 unless they want a hairbrush thrown at their head! She complains about the food but that’s just her being fussy. What we have seen is well presented and does taste nice. She is supported to be as independent as she can which she does appreciate. Yes, there are times when there are staffing shortages but I work in social care and understand this better than anyone. It’s everywhere. But even this doesn’t really impact the care. It gets given and all of the staff no matter where they work pull together as one team. The home is overall clean.
which is the high dependency ward. The carers are hardworking and kind. His Alzheimers and vascular dementia is progressing and needs help now with washing and dressing. It is done with gentleness and dignity and I can not thank his carer who does this enough. I know he will not only have my husband to wash and dress but also other duties to do. My husband is happy at Owlett Hall and loves his meals there, he often gets second helpings especially the puddings.
I am very pleased with his care at Owlett Hall. It is hard having to put a loved one into a care home,
but I also know the right decision was taken when I did, so a big thank you to all the wonderful
staff there. You're stars.
Staff are kind, caring and keep me updated as I cannot visit. I get a regular video call, and it’s lovely to see her looking so happy. It could do with a bit of painting here and there, and activities could be better. But overall, the carers do a wonderful job.
The first day we came to the home we felt it was clean, airy and the staff were very helpful and friendly. The lady that we pout into the home was impressed and felt at ease when I told her where she was and why. The staff treated her well and with respect. If there were any concerns, the staff and manager were very helpful to resolve issues.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 April 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (0)
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