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Richmond Court

Willington Care Village, Hall Lane, Willington, Crook, Durham DL15 0PR
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Richmond Court, Crook
Richmond Court, Crook
Richmond Court, Crook

Richmond Court is a County Durham nursing home, offering an extensive list of personalised care packages, as well as specialising in dementia care provision.

The accommodation is comfortable and homely place to recuperate and to settle into, with staff welcoming to visitors and supporting as much independence as possible.

En-suite bedrooms add to the home's efficient care, having been purpose built to suit both the needs of residents and the challenges that carers face.

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Care Provided by Richmond Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,350
Residential Dementia CareFrom £1,400From £1,400
Nursing CareFrom £1,400From £1,400
Nursing Dementia CareFrom £1,399From £1,400

Contact Richmond Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Victoria Brettwood (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (48)
  • Single Rooms with ensuite Wet Room (48)

Richmond Court Reviews (47)

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9.7

Richmond Court has a Review Score of 9.7 (9.697) out of 10, based on 26 reviews in the last 2 years. Over all time Richmond Court has 47 reviews.

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Review from Debbie C (Sister of Resident) published on 27 August 2026 Submitted via Website
Overall Experience

My sister had to come into Richmond Court in Willington for emergency respite after being discharged from hospital until a care package was arranged for her at home. The staff made Kelly feel very welcome and provided 100% person-centered care. We felt she was safe and well looked after, and we would definitely recommend Richmond Court to anyone.

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Review from George M (Brother of Resident) published on 19 August 2026 Submitted via Postal Card
Overall Experience

We have recently had a few very hard weeks, John's sister Shirley passed away. I have had several calls/texts with staff to plan relating the news to John and planning the funeral. The staff have been brilliant throughout this very difficult time. Staff attended the funeral to assist John, she was amazing, keeping John calm/relaxed, can't speak highly enough of staff. Staff - first class!

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Review from J M (Sister-in-law of Resident) published on 18 August 2026 Submitted via Postal Card
Overall Experience

My brother-in-law lives at Richmond Court and the staff are always attentive, kind & thoughtful. They go out of their way to ensure he is happy & safe. When he had a significant birthday, they threw a party. Most recently one member of staff accompanied my brother-in-law to a family funeral, helping to keep him settled but also able to participate.

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Review from J M (Nephew of Resident) published on 14 August 2026 Submitted via Postal Card
Overall Experience

He told me he had had a lovely time. Everyone was nice and he liked all the food, so overall very good.

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Review from Vera S (Sister of Resident) published on 14 August 2026 Submitted via Postal Card
Overall Experience

Lovely clean rooms and facilities. Staff very caring, brother thinks he's staying in a hotel, very well looked after.

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Review from Jamie W (Uncle of Resident) published on 13 August 2026 Submitted via Postal Card
Overall Experience
my Uncle was placed in the facility to give my mam a well deserved break.

The overall experience was great. The cleanliness and room were great and the the staff were excellent.

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Review from L P (Niece of Resident) published on 12 August 2026 Submitted via Postal Card
Overall Experience

My Uncle expressed he had a really enjoyable time. Good communication and all clothes came home laundered. Thank you.

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Review from Margaret E (Sister of Resident) published on 11 August 2026 Submitted via Postal Card
Overall Experience
Staff- very helpful + kind

Very happy with care being given

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Review from Glynis P (Sister of Resident) published on 11 August 2026 Submitted via Postal Card
Overall Experience
Glynis Sister of resident.
I am very pleased with the care my brother recieves he is a lot better in his appearance and hygiene.

He seems a lot happier in himself.

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Review from Paul F (Husband of Resident) published on 3 August 2026 Submitted via Postal Card
Overall Experience

My wife is enjoying her stay and I am informed when I need to know anything about her care. Care staff are all very friendly and helpful.

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Review from Chris C (Husband of Resident) published on 3 August 2026 Submitted via Postal Card
Overall Experience

I have found the staff of Richmond Court to be caring and have a good rapport with my wife. they go above and beyond the services they provide. Having had experienced other care home attitudes with other of my family members I find the above care home to be well above the standards I have witnessed before, I am well prepared to allow my wife to be looked after and provided for by the staff of Richmond Court for as long as she needs.

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Review from T A (Daughter of Resident) published on 3 August 2026 Submitted via Postal Card
Overall Experience

Staff have endless patience and treat residents with dignity. Dads needs are met and health improved as well as it can. Seasonal celebrations and decor happen regularly.

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Review from Jennifer M (Daughter of Resident) published on 21 July 2026 Submitted via Postal Card
Overall Experience

My mum has been in Richmond Court now for 3 years and since joining R.C. the care she receives from all staff members is wonderful. Her needs over the course of time, having advanced dementia, have increased and the staff have never failed to meet her needs. Regarding management - any concerns or worries I may have are always dealt with and resolved. My mum is loved and cared for and that is the best thing ever and the most important thing to her and myself. R.C. has given her that 100% since being here. Any issues/concerns are dealt with. The staff are brilliant!

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Review from Marian S (Wife of Resident) published on 21 July 2026 Submitted via Postal Card
Overall Experience
Syd has been well looked after
No issues from his family

Care staff brilliant

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Review from Stef T (Son-in-law of Resident) published on 21 July 2026 Submitted via Postal Card
Overall Experience
The care home is well run with clear focus on those that need care. Wendy has been well looked after and the experience we have had makes us relaxed knowing she is well cared for.

I would recomend the care home as exceptional

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Review from Kieran G (Grandson of Resident) published on 21 July 2026 Submitted via Postal Card
Overall Experience

The Staff has been brilliant with my Nana (Gladys). She loves all the staff and they treat her well.

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Review from Kenneth C (Husband of Resident) published on 21 July 2026 Submitted via Postal Card
Overall Experience

I am very very happy with Susan's care. Best home in North East

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Review from S C (Friend of Resident) published on 21 July 2026 Submitted via Postal Card
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Simpathetic helpfull carring.

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Review from B W (Mother of Resident) published on 21 July 2026 Submitted via Postal Card
Overall Experience

As a mother, placing my child in someone else's care was one of the hardest decisions I have ever had to make, from the very beginning the staff have treated him with such kindness, patience and respect that it has given me Complete peace of mind. They genuinely care about the residents and always make us feel welcome when we visit. Knowing my child is receiving such Compassionate Care means the world to me, I am so grateful to everyone for the Support they have shown, both to my child and to our family. I would recommend this care home to anyone looking for a place where their loved ones will be treated with dignity, respect and genuine Compassion

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Review from C W (Sister of Resident) published on 21 July 2026 Submitted via Postal Card
Overall Experience

I cannot thank the staff enough for the support, kindness and Compassion they have shown my uncle. from the day he arrived everyone has treated him with dignity and genuine care. The staff are always friendly, approachable and willing to go that extra mile to make sure residents are happy, and well looked after, The home is always clean, welcoming and feels like a real home and is clear the staff truly care about every resident. i would highly recommend this Care home to anyone looking for a caring, professional and supportive environment, Thankyou for everything that you all do!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Richmond Court.

Upcoming Events

There are no upcoming events for Richmond Court.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Richmond Court.

Accreditations

There are no accreditations posted yet for Richmond Court.

Meet the Team (0)

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Frequently Asked Questions about Richmond Court

What types of Care is Richmond Court registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Richmond Court have?

There are 48 Single Rooms.

What are the Facilities & Services at Richmond Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room are some of the Facilities & Services.

How far is Richmond Court to the centre of Crook?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmond Court to verify any information. View our terms and conditions. Richmond Court has an Enhanced Service -more info.