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Richmond Court

Willington Care Village, Hall Lane, Willington, Crook, Durham DL15 0PR
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Richmond Court, Crook
Richmond Court, Crook
Richmond Court, Crook

Richmond Court is a County Durham nursing home, offering an extensive list of personalised care packages, as well as specialising in dementia care provision.

The accommodation is comfortable and homely place to recuperate and to settle into, with staff welcoming to visitors and supporting as much independence as possible.

En-suite bedrooms add to the home's efficient care, having been purpose built to suit both the needs of residents and the challenges that carers face.

Care Provided by Richmond Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,350
Residential Dementia CareFrom £1,400From £1,400
Nursing CareFrom £1,400From £1,400
Nursing Dementia CareFrom £1,399From £1,400

Contact Richmond Court to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Victoria Brettwood(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed with both male-only and female-only unit(s)
  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (48)
  • Single Rooms with ensuite Wet Room (48)

Richmond Court Reviews (35)

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9.4

Richmond Court has a Review Score of 9.4 (9.379) out of 10, based on 14 reviews in the last 2 years. Over all time Richmond Court has 35 reviews.

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Review from E B (Sister of Resident) published on 14 November 2022 Submitted via Website
Overall Experience
I have two siblings with learning disabilities caused by cerebral palsy.
The staff have spent more time than I know assisting my sister, in particular, with her mood swings. She is a changed lady and continues with daily help to have a great social life from the activities team. They go out weekly for meals, shopping etc, and also in-house activities i.e. entertainment and dog therapy. The list goes on.
My brother has had so many one-to-one assistants and social activities also.
I would recommend it highly.

I'm kept advised by senior care staff of all interventions.

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Review from Carolyn W (Wife of Resident) published on 8 September 2022 Submitted via Postal Card
Overall Experience

My husband's needs have been met with respect and care. It was difficult for me, as his wife, to leave him in the care of strangers. My needs have been taken into account, both by the carers and the manager and her staff. Can't believe how they took into account my needs as well as my husband's. I am hoping I feel better soon as my husband now seems content.

Reply from Harry Inglis, R M at Richmond Court

Thank you Carolyn for your kind words. Person-centred care and approach to what we do, is something we're working extremely hard on and it's gratifying to learn its effects in positive outcomes.

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Review from L S (Daughter of Resident) published on 28 October 2021 Submitted via Postal Card
Overall Experience
The staff are caring and thoughtful.
Management are professional and yet still very approachable.

Since my father has been in the care system he appears healthier and better.

Reply from Harry Inglis, RM at Richmond Court

Thank you for your kind words. its been a difficult time for all and comments like this are greatly appreciated

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Review from Faith W (Wife of Resident) published on 6 January 2021 Submitted via Website
Overall Experience

My husband died recently in Richmond Court after a long fight with dementia, having been a resident for 4 1/2 years. He did NOT become a COVID statistic, thank goodness, and throughout his stay there I can only thank and appreciate the care and compassion shown to him (and me) by the staff. It truly became his home.

Reply from Harry Inglis, RM at Richmond Court
Thank you, Faith, for your kind words.

Julie and the team have done their utmost over a difficult few months and have excelled.

Best wishes

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Review from V A (Sister of Resident) published on 19 December 2019 Submitted via Postal Card
Overall Experience

My sister is a resident of Raby Cottage having been admitted due to her inability to care for herself, and the necessity for her to have protection from someone who was an inappropriate person to care for her. It was a concern of mine for many years. But I was unable to help her in her mental state. She is now medically cared for, she is diabetic but now understand her dietary needs, she has a number of health problems which are kept under control. She is now much happier, and I believe she has turned the corner in her health matters. I am so relieved that she has realised how much safer she is in her new home.

Reply from Harry Inglis, RM at Richmond Court
Thank you for your kind words and positive feedback.

This goes along way in ensuring that our staff are recognised for their commitment and dedication.

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Review from William T (Brother of Resident) published on 22 March 2019 Submitted via Postal Card
Overall Experience
The care and attention given to my brother has been outstanding.
He has been in other institutions and private care homes but here, there is a vast improvement in his overall health, calmness and general well-being.

I would not hesitate to recommend this home to anyone. If the situation arose I would be happy to live there.

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Review from A N (Daughter-in-law of Resident) published on 13 February 2019 Submitted via Postal Card
Overall Experience

The decor within the resident's room and corridors are in great need of updating and cleaning. There should be more interaction and activities for patients/dementia patients rather than just sitting in front of the T.V.

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Review from Zandile C (Private Carer of Resident) published on 12 June 2018 Submitted via Website
Overall Experience

Richmond Court was found to be well led by a well experienced Manager, who goes that extra mile to show appreciation to her staff. The staff were so friendly and have great support from their Manager which l found contributed to job satisfaction. She leads like Florence Nightingale. The support that she gives her staff makes the job so exciting. Even through a difficult circumstance, staff always had a smile, thanks to the Managers support. When the workforce is happy, friendly and knowledgeable, it makes the job so easy, hence their Residents’ needs are fully met. I found staff relationships were excellent and l believe all this is down to the Manager. I found the happiest team l have ever come across. Richmond Court is the best care home l have ever come across. Having worked in care homes for over twenty years , this home caught my eye. Residents and staff are like one family, thanks to the Home Manager.

Reply from Harry Inglis, RM at Richmond Court

Zandile, thank you for your very kind words and support!

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Review from Evelyn N (Wife of Resident) published on 1 June 2018 Submitted via Postal Card
Overall Experience

My husband is very settled here. The staff are lovely and hardworking. No faults at all.

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Review from Robert B (Brother of Resident) published on 14 February 2018 Submitted via Postal Card
Overall Experience

I informed the lady conducting the review with the social worker that the staff at Raby Cottage, Richmond Court were extremely good at their jobs. One of their qualities was that they treated my brother and other residents with dignity and respect.

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Review from John S (Brother of Resident) published on 23 January 2018 Submitted via Website
Overall Experience

Every time we come to visit the care home it smells terrible. I came today and had to leave because the smell is unbearable. The person I visit is always dirty ie her clothes and bed and nightwear is stained.

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Review from A T (Sister of Resident) published on 18 December 2017 Submitted via Postal Card
Overall Experience

My brother has settled very well and staff are really friendly. The room is lovely. Gives me peace of mind to know he is well looked after and safe.

Reply from Harry Inglis, RM at Richmond Court

Thank you for your kind words, The manager and her team do try there very best!

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Review from David J (Son of Resident) published on 7 December 2017 Submitted via Postal Card
Overall Experience

I think all the staff and nurses do a very good job under what are sometimes very difficult times in a kind and understanding manner.

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Review from John B (Son of Resident) published on 9 August 2017 Submitted via Postal Card
Overall Experience

As a qualified nurse, I recognise good quality care and Richmond Court looked after my father very professionally and to a high standard. Care staff at all levels showed compassion throughout. I am so pleased I chose this for my father and can highly recommend Richmond Court to others with no hesitation.

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Review from Christine M (Wife of Resident) published on 3 May 2017 Submitted via Postal Card
Overall Experience
My husband has recently joined the mixed unit EMI care at Richmond Court.
He has settled in really well and is happy and well care for. As with all difficult decisions in life, if you have support and help from people who can answer questions and give solutions, you have the best possible outcome to what has been a worrying and stressful time in our lives.

I am and I am sure my husband is too, very happy we found Richmond Court and their caring staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 06 January 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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