






Richmond Court is a County Durham nursing home, offering an extensive list of personalised care packages, as well as specialising in dementia care provision.
The accommodation is comfortable and homely place to recuperate and to settle into, with staff welcoming to visitors and supporting as much independence as possible.
En-suite bedrooms add to the home's efficient care, having been purpose built to suit both the needs of residents and the challenges that carers face.
Care Provided by Richmond Court
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Richmond Court for full pricing details and T&Cs.
Contact Richmond Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Victoria Brettwood(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed with both male-only and female-only unit(s)
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (48)
Richmond Court Reviews (35)
Richmond Court has a Review Score of 9.4 (9.379) out of 10, based on 14 reviews in the last 2 years.
Over all time Richmond Court has 35 reviews.
The staff have spent more time than I know assisting my sister, in particular, with her mood swings. She is a changed lady and continues with daily help to have a great social life from the activities team. They go out weekly for meals, shopping etc, and also in-house activities i.e. entertainment and dog therapy. The list goes on.
My brother has had so many one-to-one assistants and social activities also.
I would recommend it highly.
I'm kept advised by senior care staff of all interventions.
My husband's needs have been met with respect and care. It was difficult for me, as his wife, to leave him in the care of strangers. My needs have been taken into account, both by the carers and the manager and her staff. Can't believe how they took into account my needs as well as my husband's. I am hoping I feel better soon as my husband now seems content.
Thank you Carolyn for your kind words. Person-centred care and approach to what we do, is something we're working extremely hard on and it's gratifying to learn its effects in positive outcomes.
Management are professional and yet still very approachable.
Since my father has been in the care system he appears healthier and better.
Thank you for your kind words. its been a difficult time for all and comments like this are greatly appreciated
My husband died recently in Richmond Court after a long fight with dementia, having been a resident for 4 1/2 years. He did NOT become a COVID statistic, thank goodness, and throughout his stay there I can only thank and appreciate the care and compassion shown to him (and me) by the staff. It truly became his home.
Julie and the team have done their utmost over a difficult few months and have excelled.
Best wishes
My sister is a resident of Raby Cottage having been admitted due to her inability to care for herself, and the necessity for her to have protection from someone who was an inappropriate person to care for her. It was a concern of mine for many years. But I was unable to help her in her mental state. She is now medically cared for, she is diabetic but now understand her dietary needs, she has a number of health problems which are kept under control. She is now much happier, and I believe she has turned the corner in her health matters. I am so relieved that she has realised how much safer she is in her new home.
This goes along way in ensuring that our staff are recognised for their commitment and dedication.
He has been in other institutions and private care homes but here, there is a vast improvement in his overall health, calmness and general well-being.
I would not hesitate to recommend this home to anyone. If the situation arose I would be happy to live there.
The decor within the resident's room and corridors are in great need of updating and cleaning. There should be more interaction and activities for patients/dementia patients rather than just sitting in front of the T.V.
Richmond Court was found to be well led by a well experienced Manager, who goes that extra mile to show appreciation to her staff. The staff were so friendly and have great support from their Manager which l found contributed to job satisfaction. She leads like Florence Nightingale. The support that she gives her staff makes the job so exciting. Even through a difficult circumstance, staff always had a smile, thanks to the Managers support. When the workforce is happy, friendly and knowledgeable, it makes the job so easy, hence their Residents’ needs are fully met. I found staff relationships were excellent and l believe all this is down to the Manager. I found the happiest team l have ever come across. Richmond Court is the best care home l have ever come across. Having worked in care homes for over twenty years , this home caught my eye. Residents and staff are like one family, thanks to the Home Manager.
Zandile, thank you for your very kind words and support!
My husband is very settled here. The staff are lovely and hardworking. No faults at all.
I informed the lady conducting the review with the social worker that the staff at Raby Cottage, Richmond Court were extremely good at their jobs. One of their qualities was that they treated my brother and other residents with dignity and respect.
Every time we come to visit the care home it smells terrible. I came today and had to leave because the smell is unbearable. The person I visit is always dirty ie her clothes and bed and nightwear is stained.
My brother has settled very well and staff are really friendly. The room is lovely. Gives me peace of mind to know he is well looked after and safe.
Thank you for your kind words, The manager and her team do try there very best!
I think all the staff and nurses do a very good job under what are sometimes very difficult times in a kind and understanding manner.
As a qualified nurse, I recognise good quality care and Richmond Court looked after my father very professionally and to a high standard. Care staff at all levels showed compassion throughout. I am so pleased I chose this for my father and can highly recommend Richmond Court to others with no hesitation.
He has settled in really well and is happy and well care for. As with all difficult decisions in life, if you have support and help from people who can answer questions and give solutions, you have the best possible outcome to what has been a worrying and stressful time in our lives.
I am and I am sure my husband is too, very happy we found Richmond Court and their caring staff.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 January 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Richmond Court.
There are no upcoming events for Richmond Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Richmond Court.
Accreditations
There are no accreditations posted yet for Richmond Court.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmond Court to verify any information. View our terms and conditions. Richmond Court has an Enhanced Service -more info.