The Coppice Nursing Home

My mum settled in very quickly.

Very early door to make an overal finding but happy so far.

My wife has been a resident at this care home for 5 years now. I visit here twice every day. The manager, staff carers, kitchen, cleaners maintence absolutely everone are a breath of fresh air to me. They treat my wife with respect and care and dignity. I applaud them all sincerley. They are always available for me too. Thank you to The Coppice Care Home for every thing.

The Coppice is a very relaxed and friendly ho,e, clean and with a great atmosphere. The staff were always cheerful and helpful. and looked after mum so I knew she was in safe hands. The nursing staff were brilliant, on top of mum's medical needs and always answering any questions I had about her conditions. In particular during mum's final weeks she was treated with great dignity and respect and ensured she was comfortable to the very end.

My husband has been a resident at The Coppice Nursing Home since March 2024. His room, bedding, his clothes and my husband himself are always clean. The laundry facilities are excellent and he always seems comfortable and settled. The management is excellent at running The Coppice, she is very approachable and takes on board any concerns. I visit my husband almost every day, the staff are hard working, some excellent, some very good, some do their best if more staff were available it would take the pressure off the existing staff. This would reflect better care for all the residents.

We are very happy with the way they look after and care for my sister. They always make us feel welcome when we visit and ask if we would like a brew.

My grandad's notes stated he was 1:1 and was accepted given the advice he was 1:1. However this went totally unnoticed in the care home and my grandad was left and fell out of the chair as he wasn't being monitored and the care home didn't seem to care, the manager, or even apologise. Avoid.

All experiences are as expected in a care home. Everything is as we require for my Mother-in-law.

Absolutely disgusting care home. My grandad was discharged from hospital and went to this home. He arrived at 1.30pm, by 8.30pm they rang and said he had fell out of a chair. He's a 1:1 patient and shouldn't have been left whilst it took 2 members of staff to get the brew trolley and then when we asked what happened nobody knew because nobody was there. Nobody has contacted us to see how he is. There are never any members of staff around when you go in, this home is awful.

Total confidence in Coppice care staff and management are totally involved. My wife displays happiness and obviously feels at home which makes my family and I feel we have made the correct decision in placing her here.

No issues, mum is well cared for and always someone available to speak to for updates.

Would highly recommend!

Absolutely a beautiful home - staff are so caring, officer in charge is really innovative and always puts staff and residents first. Rooms are well decorated and comfortable. Anyone staying in this lovely home will be well looked after.

Since my mother has been in The Coppice Nursing Home for two years, there have been quite a few ups and downs with her health but the care she has received gets her through and at 97 years old, that's all you can hope for. The staff do a really good job in all aspects of care and you appreciate what a difficult job they have.

We have a good laugh with the manager.

My husband has been a resident in the home since February 2017 and he has received excellent care from all the staff. I have found the care workers to be very friendly and caring. The atmosphere in the home is always very pleasant with lots of activities organised in the afternoons. The Management are always approachable and helpful and have given me lots of support. I am very happy and satisfied with the level of care given.

My daughter has written this for me. I am very happy here. My room has been decorated and furnished, just like my last house. I like the staff very much and get on with most of them. They treat me with great dignity. This is my home.

Staff are always kind, courteous, happy, professional & a pleasure to come into contact with. Nothing is too much trouble. Mum is "blooming" since her move to The Coppice & it's all thanks to meticulous attention to detail & CARING - thank you!

Cannot fault all levels of staff.

Whilst it has been a traumatic time in all out lives Coppice is helping us through.

- Care with a capital "C" in every aspect of daily life.