The Coppice Nursing Home, Oldham, Greater Manchester
The Coppice Nursing Home, Oldham, Greater Manchester
The Coppice Nursing Home, Oldham, Greater Manchester

The Coppice in Oldham is a 44 bedded nursing home specialising in Alzheimer’s, visual, speech and hearing impairment and dementia-related care. The Coppice is renowned for its end-of-life support.

Promoting individual, person-centred care in a relaxed and comfortable atmosphere, encouraging independence, choice and dignity is of utmost importance.

The registered manager has built a strong team in which qualified, experienced and trained staff work together to ensure that residents’ care needs are met with dignity and passion, enabling The Coppice to feel like ‘home from home’.

The Coppice has its own chef and kitchen staff, allowing catering on an individual basis and preference, including specific cultural and religious dietary requirements.

Group: The Bondcare Group

Person in charge: Colette Grace (Matron)

Local Authority / Social Services: Oldham Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 44 Service Users

Registered Care Categories*: Dementia • Eating Disorders • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Head/Brain Injury • Hearing Impairment • Speech Impairment • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 42

Shared Rooms: 1

Rooms with ensuite WC: 39

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Visiting:

No restrictions on visiting times.

Parking:

The Coppice has an onsite car park.

Latest Care Quality Commission* Report on The Coppice Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.9 The Coppice Nursing Home has a Review Score of 9.9 (9.857)

The Review Score of 9.9 (maximum of 10) for The Coppice Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews over all time. This Average Rating is also the rating value for The Coppice Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 9 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.857 for The Coppice Nursing Home is calculated as follows: ( (102 Excellents x 5) + (17 Goods x 4) ) ÷ 119 Ratings = 4.857

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Coppice Nursing Home is based on 9 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8.8 positive Reviews (44 registered maximum number of service users ÷ 5). 9 Reviews ÷ 8.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Coppice Nursing Home?

  • Extremely LIKELY
    9
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Coppice Nursing Home

  • Daughter of Resident/Service User
    5
  • Resident / Service User
    2
  • Son of Resident/Service User
    2
  • Wife of Resident/Service User
    1

My daughter has written this for me. I am very happy here. My room has been decorated and furnished, just like my last house. I like the staff very much and get on with most of them. They treat me with great dignity. This is my home.

How likely would you be to recommend The Coppice Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It was a pleasure to be able to recommend The Coppice to another relative requiring Respite. The team here continue to provide outstanding standards of care & the tremendous work/achievements they have made with our Mum since her move here from another home are breathtaking.
Staff are always kind, courteous, happy, professional & a pleasure to come into contact with. Nothing is too much trouble. Mum is "blooming" since her move to The Coppice & it's all thanks to meticulous attention to detail & CARING - thank you!

How likely would you be to recommend The Coppice Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Cannot fault all levels of staff.

How likely would you be to recommend The Coppice Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Dad has been a resident since November 2016 due to his rapidly deteriorating condition with Parkinson's and dementia.
Whilst it has been a traumatic time in all out lives Coppice is helping us through.

Right from the moment I first looked around the home I have ben impressed by-
- Level of care; commitment from every member of staff from top management to maintenance and domestic help.
- The level of awareness/response to health and wellbeing of the resident - quickly acted upon and resolved as efficiently, professionally and kindly as possible.
- Welcoming, friendly feel right from the moment one steps through the door.
- Pleasant music plays.
- Clean, fresh smell.
- The bustle of work is one of calm efficincey.
- Food/choice offered is superb.
- Mealtimes offer highlights in each day.
- Activities/entertainment pay attention to the needs, abilities and preferences of the residents.
- There often being laugh or two to be had too, adding to the overall pleasant feel of the place.
- Family always being made to feel welcome. The awareness of our emotional difficulties is also acknowledged and we too are supported in a kind, caring and understanding way.
- Care with a capital "C" in every aspect of daily life.

How likely would you be to recommend The Coppice Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have been a resident here since April 2016.
I wasn't happy about being in a nursing home as I have always been very independent.
However, due to various long-term illnesses, I had no choice.
I am now very settled here and have met some lovely people.
We do various activities during the week and also have artists performing on a regular basis.
I have definitely got a better quality of life and realise now that I could not have coped living on my own.

How likely would you be to recommend The Coppice Nursing Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My brother and I viewed The Coppice Nursing Home in April 2016 (without prior notification).
I had looked at a few other nursing homes which were absolutely fine but I knew from the minute the door opened that The Coppice was the place I felt my Mum would be happiest.
The carer that showed us round was absolutely genuine (and still is). Everything about it felt like home from home.
It did take my Mum a while to adjust but she is very happy now. She has made some lovely friends and gets along with the staff.
It is a huge weight off our minds knowing she is being well cared for.

How likely would you be to recommend The Coppice Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum has received exemplary care over the past five and a half years. Nothing is too much trouble for the staff and the managers. Mums medical emergencies over the years have been treated with calm, efficiency and dignity. Person centred care is certainly practised here and she is very happy here.

How likely would you be to recommend The Coppice Nursing Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Harry Inglis, R M at The Coppice Nursing Home responded to this review on 01 Feb 2017:

Thank you Lynda for your warm review.

Mum has been in Coppice Nursing Home for 4years and there has been no problem at all.
All the staff have been very helpful and they give 100% looking after mum. It's very clean and tidy and we are pleased that she came to Coppice Nursing Home to be looked after.

How likely would you be to recommend The Coppice Nursing Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Harry Inglis, RM at The Coppice Nursing Home responded to this review on 25 Jan 2017:

Thank you Janet for your kind words

The home provides an excellent service and I know my mother is well cared for by very professional, caring and friendly staff. Mum is happy and feels safe and secure.

How likely would you be to recommend The Coppice Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care provided for my Mother and Father in law.
The Management and Staff are very understanding with ALL the residents needs on a daily basis.
I would recommend this Care home to anybody who's relative is struggling with any form of dementia.
Cleanliness and food are also of a very good quality.

How likely would you be to recommend The Coppice Nursing Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Harry Inglis, RM at The Coppice Nursing Home responded to this review on 04 Nov 2016:

Thank you, Ian for such a wonderful review.

Submit a Review for The Coppice Nursing Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for The Coppice Nursing Home

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Coppice Nursing Home