Derwent Lodge Care Centre

Fern Grove, off Hounslow Road, Feltham TW14 9AY
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9.7 46 Reviews
  • Derwent Lodge Care Centre, Feltham
Derwent Lodge Care Centre in Hounslow provides quality residential and nursing care, in addition to specialist care for those living with dementia.

The home is a modern three-storey building, with plenty of light and bright areas. Located close to shops and facilities, the home strives to offer an environment that is warm and friendly, with residents supported to be as independent as possible.

Each of the 62 rooms are en-suite, with modern décor and up-to-date facilities and amenities throughout, such as flatscreen televisions and in-room WiFi.

A pleasant and secure outdoor space surrounds the home, with pathways for gentle walks and ample seating for enjoyment of the fresh air.

An experienced and multicultural care team work hard to adapt to the varying needs of the residents. Individual interests and hobbies are supported, and an activity programme is extensive and broad to enable this.
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Care Provided by Derwent Lodge Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500

These prices are only a guideline, please contact Derwent Lodge Care Centre to find out the exact price for your requirements.

Contact Derwent Lodge Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Derwent Lodge Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Vincent Munizea (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • No restrictions.

Parking

  • Parking is situated a the back entrance of the care home.

Derwent Lodge Care Centre Reviews (46)

9.7

Derwent Lodge Care Centre has a Review Score of 9.7 (9.666) out of 10, based on 17 reviews in the last 2 years.
Over all time Derwent Lodge Care Centre has 46 reviews.

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Review from P L (Partner of Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My experience has been heart-wrenching, made bearable by the professionalism and care shown by all of the staff members. I would have no hesitation in recommending Derwent Lodge to anyone else unfortunate enough to have to place a loved one into care.
Reply from Harry Inglis, RM at Derwent Lodge Care Centre
Thank you for such a kind review, with such warm feedback. The Team work hard in ensuring the best possible outcomes
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Review from L K (Daughter of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent communication from the carers, nurses,managers and other staff with regards to my mums wellbeing and care. The staff are always friendly and welcoming. The rooms/home is always clean and tidy.
Reply from Harry Inglis, RM at Derwent Lodge Care Centre
Thank you so much for such a kind review - this feedback will be shared
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Review from Sharon F (Daughter of Resident) published on 24 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been very happy with the care Mum has been given. All staff are helpful, friendly and happy.
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Review from Des C (Nephew of Resident) published on 12 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This care home has improved considerably over the last 12 months. The facilities provided for the residents has improved and also the responsiveness to dealing with issues have greatly improved. The residents are encouraged to participate in activities by the activities manager and singalongs are great
to hear. The annual Barbecue was a great success with all the staff participated in. Keep Up the good work.
Reply from Harry Inglis, RM at Derwent Lodge Care Centre
Thank you for such a kind review. Ramona is such a pleasure to support, her character and presence is enjoyed by all. Thank you again and best wishes from all at Derwent
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Review from Jackie F (Relative of Resident) published on 6 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Communication between the care home and myself is really good, I am always kept upto date with any changes that may have been made regarding my relative or the home.
ALL staff are very friendly and welcoming.
I was very impressed when the building work was going on, there was minimum mess and minimum
disruption. It feel like a home from home, I can go in and make myself a drink if it was wanted.
The level of care is good and although some care may be refused from my relative, he is always asked and encouraged which is appreciated.
Reply from Harry Inglis, RM at Derwent Lodge Care Centre
Thank you Jackie for your kind review and warm words of appreciation. I will ensure this is shared with the team
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Review from Mary C (Daughter of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother (Stephanie) was a resident at Derwent Lodge care home from 2019. She passed away in September 2025.
My Mother had Dementia, heart failure arthritis. She was taken good care by the family at home, then she got very sick was hospitalize. The doctors said her kidneys were very bad (13%) told
us she will live 3 days then 3 weeks then they told us she need nursing care 24/7 and we need to move her to a care home. she was on palliative care may live for 3 months but my mum lived nearly 7 years without any regular medication with the help of family, Nurses, care givers and the management of the Derwent lodge.
When mum came first there were laps in care overall but with the new management team it started picking up to be the best care home. Care home manager gave a beautiful new look to the care home now it looks like a 5 star hotel.
I would like to Thank kitchen, cleaning , Laundry , care & Nursing team. "Derwent" best I have seen for along time in the care industry.
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Review from Darren G (Son-in-law of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law, Joan, has been a resident at Derwent Lodge for the past seven years, and I can honestly say it has been a wonderful experience for her and great peace of mind for our family. From the very beginning, the staff have shown nothing but kindness, compassion, and genuine care. They always
go above and beyond to make sure she feels comfortable, respected, and part of a community.


Joan has been very happy living here. She enjoys the friendly atmosphere, the social activities, and the warm, homely environment. It is clear that the team really take the time to get to know each resident personally, which makes such a differenc


Over the years, we have always found the management and staff approachable, professional, and supportive. The care provided is consistent and of a very high standard, and it is wonderful to see Joan so content and well looked after. We are truly grateful to everyone at Derwent Lodge for creating such a safe, caring, and happy home.

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Review from Ruben M (Great-Nephew of Resident) published on 22 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are great, very clean environment. My uncle likes it there. He’s treated very well, in very good hands. Great communication between staff and family. I love the app. Thank you guys for your hard work.
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Review from Sally P (Husband of Resident) published on 5 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Derwent Lodge is a friendly, well-run care home. My husband is well looked after each and every day. All the rooms are always very clean and smell nice. The meals are very good too. The entertainment has been great, please could we have more of it now we are over the restrictions of COVID. It would
be nice to offer days out, perhaps more happening in the garden in the summer, for relatives to be able to have lunch or dinner with their loved ones. I would definitely recommend Derwent Lodge.
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Review from Christine T (Wife of Resident) published on 1 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Derwent Lodge Care Centre staff, of all positions, are to be highly praised for the job they do, care, entertainment and interacting with residents.
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Review from P D (Daughter of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Derwent Lodge is an excellent care home. The staff are friendly, caring and engaging and do all they can to assist and support my father, who has been a resident at Derwent Lodge for over two years.
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Review from Rob H (Son of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has dementia and is bed bound and has high needs. She has been a resident for around 15 months, and I pestered the council for her to be moved to Derwent Lodge from a different care home in the borough initially because it was located closer to her house and her more elderly friends could
visit her.
However, from my first visit to view Derwent Lodge, I knew this would be the best place for my mum. There is a general warm and calm feeling about the place and little touches like wallpaper in the corridors, makes it feel like a 'home' and not a care centre.
In my opinion, the staff (and not just the carers) are at the heart of this. The level of care my mum has received and the information and contact I get about my mum's welfare and health is beyond my expectations, as none of us, including relatives, knew what to expect.
The staff make me feel part of their small 'community'. They always offer help and support when needed and always give a smile and a sense of calm normality. Thanks.
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Review from Elaine C (Sister of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is very happy, she is very well looked after and the staff are very kind and caring.
I have no worries about her.
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Review from B W (Wife of Resident) published on 29 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband is a resident and we as a family are so lucky that not only is my husband treated with kindness and wonderful care by all staff we are also well supported. Nothing is too much trouble for the staff - so thank you!
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Review from Ian L (Son of Resident) published on 20 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum settling well. She does frequently exercise. She is very happy and grateful for the care that she received from all the staff.
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Review from Jackie D (Daughter of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are brilliant, very friendly ad willing to help. I am in no doubt in leaving my mum in capable hands. Couldn't wish for a better nursing home. Food is great, it's always clean in every area I have been in.
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Review from A H (Daughter of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
In 2020, I faced the challenge of finding an appropriate care home for my mother during the COVID lockdown. Despite the inability to visit potential homes in person, I engaged in extensive telephone discussions with managers from various facilities on my list. Ultimately, I chose Derwent Lodge, and
I am delighted to report that the care provided to my mother has been exceptional. The home is very clean, promoting health and safety, with a good variety of meal options and resident entertainment. The staff treats residents with genuine compassion, dignity, and respect. During my weekly visits, I witness laughter and smiles and am personally made to feel like a part of the family. The carers are exceptional, and the nurses are incredibly helpful when I have any questions and provide regular updates on my mother's well-being. Most importantly, my mum is happy there. I wish to extend my gratitude to everyone at Derwent Lodge for the wonderful care they provide to my mother.
Reply from Harry Inglis, RM at Derwent Lodge Care Centre
We are so grateful for the time you have taken to reveiw. It means a lot to the team in that the effort they put in to their dedication is recognised. We are particularly appreciative of your warm and…read more
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Review from Maja I (Daughter of Resident) published on 31 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a resident of Derwent Lodge for a little longer than 6 months. He was transferred to Derwent Lodge from a different care home, where he wasn't treated well at all. The care my father received at Derwent Lodge is above excellent. All the staff looked after him so well, I never had a bad
word to say. The carers are amazing, the nurses are so friendly and above helpful, always happy to stop and talk and give an update. If any concerns were raised to them, they would straight away deal with it, without questions asked. The residents are treated with dignity and respect. My father sadly passed away 2 months ago, but I will forever be grateful to everyone, from carers, nurses to management for looking after my father like no one ever did before and for making the last few months of his life as comfortable as they possibly could.
Thank you to everyone at Derwent Lodge from the bottom of my heart, from Mum and myself.
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Review from Caroline H (Daughter of Resident) published on 8 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into the care home in January 2021, a very difficult time, when visiting was not allowed. From the start we were kept up to date with Mum's care and kept in touch with her through phone calls and video calls with the Wellbeing Coordinator who throughout has made us feel included and reassured.
All the staff are friendly, caring and efficient. Mum is happy being part of the Derwent Lodge family.
Reply from Harry Inglis, RM at Derwent Lodge Care Centre
Caroline, thank you for taking the time to review and to leave details of your experiences. The team really struggled likewise throughout the pandemic and its feedback like yours that really…read more
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Review from D W (Sister of Resident) published on 14 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I've come to visit my brother and always find the staff very friendly and welcoming. The home is clean and the food is good. Overall I'm very happy with the home.
Reply from Harry Inglis, RM at Derwent Lodge Care Centre
Thank you for this feedback. Greatly appreciated. We are proud of the team.
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Current Review Score: 9.7 (9.666)

Overview of Review Score

The Review Score of 9.7 (9.666) out of 10 for Derwent Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.741 for Derwent Lodge Care Centre is calculated as follows: ( (156 Excellents x 5) + (38 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 201 Ratings = 4.741
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Derwent Lodge Care Centre is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.05 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Derwent Lodge Care Centre

What types of Care is Derwent Lodge Care Centre registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Derwent Lodge Care Centre have?

There are 65 Single Rooms.

What are the Facilities & Services at Derwent Lodge Care Centre?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Derwent Lodge Care Centre to the centre of Feltham?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Derwent Lodge Care Centre to verify any information. View our terms and conditions. Derwent Lodge Care Centre has an Enhanced Service - more info.