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- Derwent Lodge Care Centre care home







Derwent Lodge Care Centre in Hounslow provides quality residential and nursing care, in addition to specialist care for those living with dementia.
The home is a modern three-storey building, with plenty of light and bright areas. Located close to shops and facilities, the home strives to offer an environment that is warm and friendly, with residents supported to be as independent as possible.
Each of the 62 rooms are en-suite, with modern...
Care Provided by Derwent Lodge Care Centre
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Derwent Lodge Care Centre for full pricing details and T&Cs.
Contact Derwent Lodge Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Vincent Munizea(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (5)
Visiting
- No restrictions.
Parking
- Parking is situated a the back entrance of the care home.
Derwent Lodge Care Centre Reviews (50)
Derwent Lodge Care Centre has a Review Score of 9.4 (9.448) out of 10, based on 11 reviews in the last 2 years.
Over all time Derwent Lodge Care Centre has 50 reviews.
We' re a daughter of Mr Salvador. My name is Hilda there for me based on my observation overall I think superb from their meals, hygiene, patient care and the staff always available to assist you if you have any concerns or require assistance.They'r accommodating. My father was content and happy while residing in the assisted living facility (Derwent Lodge Care Home) I'm grateful! We're gonna miss you all!
My mother was transferred to Derwent Lodge Care Home direct from hospital and was looked after there for a short time before needing to be re-admitted to hospital for what turned out to be her final few days. My family and I couldn't have been happier and more impressed by the standard of care my mother received at Derwent Lodge. The entire staff were so welcoming, good humoured and professional in every aspect of their approach to the care provided. The home itself was well appointed and always spotlessly clean. Even after such a short stay, it was clear that the staff had made a real effort to get to know my mother and make her feel welcome. The staff were all so kind and caring on hearing that she had died. Derwent Lodge had actually been the hospital's recommendation and from our initial visit, we knew it would be perfect.
Our mum was a resident at Derwent Lodge for almost one year. She was receiving twenty-four-hour nursing care. The care our mum received was excellent, our family are truly grateful to all the staff for their excellent care. The staff were amazing from the carers, nurses, the cleaners, laundry, activities coordinator, management, maintenance and reception. Derwent Lodge is very homely, it's a friendly place, very clean, lovely meals. Staff always available and happy to help. Thank you so much.
The carers are wonderful. I visit my father at all different times and I always see the carers being kind, caring and patient to the adults in their care.
The nurses have been very supportive and always respond to emails. They too are very kind, gentle and patient.They understand my father's needs.
The wellbeing team are fantastic! Darren's enthusiasm is evident.
Recently my father who is mainly bed bound has had three outings out. He has enjoyed them all. In particular the trip to the river boat.
Lots of activities are planned to keep the residents interested and active and when Dad chooses to join in he has a great time.
The rooms are large plenty of room for Dad's paintings. He is cosy in the Winter and not too hot in the Summer
Thank you so much for taking the time to leave this detailed review. We are so pleased to hear that our push to take out residents more is making a difference. Thank you for the feedback which will be shared with the team
My experience has been heart-wrenching, made bearable by the professionalism and care shown by all of the staff members. I would have no hesitation in recommending Derwent Lodge to anyone else unfortunate enough to have to place a loved one into care.
Thank you for such a kind review, with such warm feedback. The Team work hard in ensuring the best possible outcomes
Excellent communication from the carers, nurses,managers and other staff with regards to my mums wellbeing and care. The staff are always friendly and welcoming. The rooms/home is always clean and tidy.
Thank you so much for such a kind review - this feedback will be shared
We have been very happy with the care Mum has been given. All staff are helpful, friendly and happy.
This care home has improved considerably over the last 12 months. The facilities provided for the residents has improved and also the responsiveness to dealing with issues have greatly improved. The residents are encouraged to participate in activities by the activities manager and singalongs are great to hear. The annual Barbecue was a great success with all the staff participated in. Keep Up the good work.
Thank you for such a kind review. Ramona is such a pleasure to support, her character and presence is enjoyed by all. Thank you again and best wishes from all at Derwent
ALL staff are very friendly and welcoming.
I was very impressed when the building work was going on, there was minimum mess and minimum disruption. It feel like a home from home, I can go in and make myself a drink if it was wanted.
The level of care is good and although some care may be refused from my relative, he is always asked and encouraged which is appreciated.
Thank you Jackie for your kind review and warm words of appreciation. I will ensure this is shared with the team
My Mother had Dementia, heart failure arthritis. She was taken good care by the family at home, then she got very sick was hospitalize. The doctors said her kidneys were very bad (13%) told us she will live 3 days then 3 weeks then they told us she need nursing care 24/7 and we need to move her to a care home. she was on palliative care may live for 3 months but my mum lived nearly 7 years without any regular medication with the help of family, Nurses, care givers and the management of the Derwent lodge.
When mum came first there were laps in care overall but with the new management team it started picking up to be the best care home. Care home manager gave a beautiful new look to the care home now it looks like a 5 star hotel.
I would like to Thank kitchen, cleaning , Laundry , care & Nursing team. "Derwent" best I have seen for along time in the care industry.
My mother in law, Joan, has been a resident at Derwent Lodge for the past seven years, and I can honestly say it has been a wonderful experience for her and great peace of mind for our family. From the very beginning, the staff have shown nothing but kindness, compassion, and genuine care. They always go above and beyond to make sure she feels comfortable, respected, and part of a community.
Joan has been very happy living here. She enjoys the friendly atmosphere, the social activities, and the warm, homely environment. It is clear that the team really take the time to get to know each resident personally, which makes such a differenc
Over the years, we have always found the management and staff approachable, professional, and supportive. The care provided is consistent and of a very high standard, and it is wonderful to see Joan so content and well looked after. We are truly grateful to everyone at Derwent Lodge for creating such a safe, caring, and happy home.
The staff are great, very clean environment. My uncle likes it there. He’s treated very well, in very good hands. Great communication between staff and family. I love the app. Thank you guys for your hard work.
Derwent Lodge is a friendly, well-run care home. My husband is well looked after each and every day. All the rooms are always very clean and smell nice. The meals are very good too. The entertainment has been great, please could we have more of it now we are over the restrictions of COVID. It would be nice to offer days out, perhaps more happening in the garden in the summer, for relatives to be able to have lunch or dinner with their loved ones. I would definitely recommend Derwent Lodge.
Derwent Lodge Care Centre staff, of all positions, are to be highly praised for the job they do, care, entertainment and interacting with residents.
Derwent Lodge is an excellent care home. The staff are friendly, caring and engaging and do all they can to assist and support my father, who has been a resident at Derwent Lodge for over two years.
However, from my first visit to view Derwent Lodge, I knew this would be the best place for my mum. There is a general warm and calm feeling about the place and little touches like wallpaper in the corridors, makes it feel like a 'home' and not a care centre.
In my opinion, the staff (and not just the carers) are at the heart of this. The level of care my mum has received and the information and contact I get about my mum's welfare and health is beyond my expectations, as none of us, including relatives, knew what to expect.
The staff make me feel part of their small 'community'. They always offer help and support when needed and always give a smile and a sense of calm normality. Thanks.
I have no worries about her.
My husband is a resident and we as a family are so lucky that not only is my husband treated with kindness and wonderful care by all staff we are also well supported. Nothing is too much trouble for the staff - so thank you!
Mum settling well. She does frequently exercise. She is very happy and grateful for the care that she received from all the staff.
Staff are brilliant, very friendly ad willing to help. I am in no doubt in leaving my mum in capable hands. Couldn't wish for a better nursing home. Food is great, it's always clean in every area I have been in.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Derwent Lodge Care Centre.
There are no upcoming events for Derwent Lodge Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Derwent Lodge Care Centre.
Accreditations
There are no accreditations posted yet for Derwent Lodge Care Centre.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Derwent Lodge Care Centre
What types of Care is Derwent Lodge Care Centre registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Derwent Lodge Care Centre have?
There are 65 Single Rooms.
What are the Facilities & Services at Derwent Lodge Care Centre?
Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room are some of the Facilities & Services.
How far is Derwent Lodge Care Centre to the centre of Feltham?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Derwent Lodge Care Centre to verify any information. View our terms and conditions. Derwent Lodge Care Centre has an Enhanced Service -more info.