Derwent Lodge Care Centre

Fern Grove, off Hounslow Road, Feltham TW14 9AY
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9.6 41 Reviews
  • Derwent Lodge Care Centre, Feltham
Derwent Lodge Care Centre in Hounslow provides quality residential and nursing care, in addition to specialist care for those living with dementia.

The home is a modern three-storey building, with plenty of light and bright areas. Located close to shops and facilities, the home strives to offer an environment that is warm and friendly, with residents supported to be as independent as possible.

Each of the 62 rooms are en-suite, with modern décor and up-to-date facilities and amenities throughout, such as flatscreen televisions and in-room WiFi.

A pleasant and secure outdoor space surrounds the home, with pathways for gentle walks and ample seating for enjoyment of the fresh air.

An experienced and multicultural care team work hard to adapt to the varying needs of the residents. Individual interests and hobbies are supported, and an activity programme is extensive and broad to enable this.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1500
  • Self-Funded Nursing Care: from £1500
  • Self-Funded Nursing Dementia Care: from £1500
  • RESPITE Self-Funded Residential Care: from £1500

These prices are only a guideline, please contact Derwent Lodge Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Vincent Munizea (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (5)

Visiting

  • No restrictions.

Parking

  • Parking is situated a the back entrance of the care home.

Derwent Lodge Care Centre Reviews (41)

9.6

Derwent Lodge Care Centre has a Review Score of 9.6 (9.564) out of 10, based on 11 reviews in the last 2 years.
Over all time Derwent Lodge Care Centre has 41 reviews.

Overall Experience
  • 26
  • 14
  • 1
  • 0
  • 0
Date Published
  • 41
  • 0
  • 0
  • 11
  • 30
Reviewer Connection to Derwent Lodge Care Centre
  • 18
  • 6
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Suzanne M (Wife of Resident) published on 18 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were really pleased with everything. Staff were brilliant with my husband. He was very happy the 3 weeks he spent there. The staff could not have done any more for him. Really clean environment, lovely seating area in the garden. Rooms were very clean and spacious. The food was good and he felt it
was like a second home. When he passed the staff we brilliant with the family.
Reply from Utvasee Shershing, Care home manager at Derwent Lodge Care Centre

Thank you very much for your review.
I am so pleased that your husband had a happy three weeks here at Derwent Lodge.
It is lovely that you found the environment clean and friendly and that he felt so at home.
We are so glad that your husband and the family felt so well cared for.
Thank you again.


Kind regards

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.564)

Overview of Review Score

The Review Score of 9.6 (9.564) out of 10 for Derwent Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.718 for Derwent Lodge Care Centre is calculated as follows: ( (99 Excellents x 5) + (27 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 131 Ratings = 4.718
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.846 Points relating to the number of positive Reviews for Derwent Lodge Care Centre is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 11 Positive Reviews ÷ 13 = 0.846
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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