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- Derwent Lodge Care Centre care home







Derwent Lodge Care Centre in Hounslow provides quality residential and nursing care, in addition to specialist care for those living with dementia.
The home is a modern three-storey building, with plenty of light and bright areas. Located close to shops and facilities, the home strives to offer an environment that is warm and friendly, with residents supported to be as independent as possible.
Each of the 62 rooms are en-suite, with modern...
Care Provided by Derwent Lodge Care Centre
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 65 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Derwent Lodge Care Centre for full pricing details and T&Cs.
Contact Derwent Lodge Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Vincent Munizea(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2007
Room Information
- Single Rooms (65)
- Single Rooms with ensuite Wet Room (5)
Visiting
- No restrictions.
Parking
- Parking is situated a the back entrance of the care home.
Derwent Lodge Care Centre Reviews (50)
Derwent Lodge Care Centre has a Review Score of 9.4 (9.448) out of 10, based on 11 reviews in the last 2 years.
Over all time Derwent Lodge Care Centre has 50 reviews.
My father, who had dementia was only in Derwent Lodge for seven days before he died. In that short time, he was extremely well cared for. He was kept spotlessly clean and comfortable and treated with the utmost kindness and dignity by all the staff. The staff were kindness itself to my mother and other family members during his brief stay. The kindness, respect and dignity they showed to us all when my father died was incredible, they have our everlasting gratitude. They made a sad and emotional situation tolerable. We are all very happy that my father went to Derwent Lodge and that they made his last few days so comfortable.
Mum joined Derwent Lodge on 11 October, with my brother and I being apprehensive in moving our lovely Mum into a nursing home due to her stroke. I can only highly praise our experience so far. Mum is happy, settled and the staff are lovely and caring. Food is home-cooked and the home is clean and calm. Thank you to the team in every capacity.
Very happy with the care that has been given to my dad, pleased with all the staff and management.
I am very pleased with the care given to my dad/father in law. I would definitely recommend. Thank you.
Had a really fabulous summer party. Entertainment for the residents and family was brilliant, everyone enjoyed the day- could have done with more carers.
My aunt has been resident at Derwent Lodge for over 4 years and gets on well with the staff. She likes to join in all events that are held, especially "outings" as I cannot take her by car now. I live in Berkshire and can only visit every two weeks. Although my aunt is a small eater, she enjoys her breakfast every day and the staff and kitchen know her likes and dislikes. If my aunt is feeling under the weather a member of staff telephones me. Many staff have been at Derwent Lodge many years and know her very well and have a good, friendly, professional relationship with her and me. The activity coordinator has introduced new ideas for residents.
It is very difficult finding the right place and you never know until you commit. What makes it the right place is the staff. Derwent Lodge has staff that is beyond fault. They are professional, caring and friendly to residents and their guests. I will recommend them to anyone as they make you feel that your decisions are the right ones.
Since my mother had been at Derwent Lodge, she had all her needs met and more. The staff were so pleasant they always said Hello and always had a smile on their faces. My mother was very ill but the staff never gave up they always encouraged her to eat and drink even when she refused. They were patient, calm and caring. I was worried when she had to go into a nursing home but I can honestly say that all my fears went away. The care she got put my mind at rest. Unfortunately mum passed away but I know her last months were peaceful.
Thank you, Paula, for your kind words.
My mother was in Derwent Lodge for seven years until her passing a few weeks ago. The care and respect she received was above and beyond anything we could have hoped for, the staff always made all our family feel welcome, we were updated on her care very regularly and my mother was treated almost like a family member by all the staff. On her passing, we were given comfort and support by everyone for which I cannot thank them enough. I would have no hesitation in recommending this care home to anyone in a position to need their services.
We were really pleased with everything. Staff were brilliant with my husband. He was very happy the 3 weeks he spent there. The staff could not have done any more for him. Really clean environment, lovely seating area in the garden. Rooms were very clean and spacious. The food was good and he felt it was like a second home. When he passed the staff we brilliant with the family.
I am so pleased that your husband had a happy three weeks here at Derwent Lodge.
It is lovely that you found the environment clean and friendly and that he felt so at home.
We are so glad that your husband and the family felt so well cared for.
Thank you again.
Kind regards
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 August 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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