






Fern Gardens is a specialist home providing a variety of quality care, including 24-hour residential care, dementia care and additional support for those with more complex needs such as mental health conditions.
The home is a modern two-storey building, with 92 en-suite bedrooms with modern décor and up-to-date facilities, as well as a number of communal areas in which residents can enjoy the light and space.
An experienced and multicultural care...
Care Provided by Fern Gardens Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 92 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Fern Gardens Care Home for full pricing details and T&Cs.
Contact Fern Gardens Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Vincent Munizea(Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
Room Information
- Single Rooms (92)
Visiting
- Visiting times are open but please respect protected meal times (8-9.30am, 12pm to 1pm and 5.30pm to 6.30pm). Please do not visit during these times as nutrition of the residents is a focus.
Parking
- Free on-site parking.
Fern Gardens Care Home Reviews (72)
Fern Gardens Care Home has a Review Score of 9.0 (8.954) out of 10, based on 11 reviews in the last 2 years.
Over all time Fern Gardens Care Home has 72 reviews.
Our family would like to express our heartfelt thanks for the kindness, care, and compassion you showed our dad during his time with you. Knowing he was surrounded by people who treated him with dignity, patience, and warmth brought us great comfort.
Thank you for the support you gave not only to him, but also to our family during such an emotional time. Your dedication and humanity will always be remembered with gratitude.
We will always appreciate the care, respect, and comfort you gave him in his final days.
With sincere thanks,
From Family
Thank you
We're brought up to date on her medical progress every now and again. Perhaps could have been regular. Someone was always available if I needed to speak to management or head of unit.
Fern Gardens has become a new home for Mum. The management and all staff are so attentive and treat Mum with dignity and care. I can't thank the staff enough for helping Mum from the moment she arrived.
Unfortunately during his time here he has broken his hip and is now bed bound, but the staff knew him well before his fall as he used to wander around chatting with them!
They know how to get the best out of my Dad having known him a long time - they know he loves his tea & biscuits and he seems happy here for the whole time. He is always clean and shaved, and any minor cuts or bruises are always brought to our attention which we appreciate. Thank you Team Fern!
I was very upset that my husband had to move into a nursing home but the staff are all so kind and caring and they have made us both feel very welcome. Of course it is very difficult when a loved one has complex and conflicting needs, but the staff and GPs understand this and they are working together as a team to try to resolve any problems. I can see my husband is eating very well and that he is being well cared for by all the staff at Fern Gardens.
My overall rating is excellent because whenever I visited my Aunt at Fern Garden Care Home, I noticed the cleanliness of the facility, the Staff were easily available for the Resident as well as to the Visitors, and timely scheduling for the Resident meals and taking medication.
I also received regular communication through email regarding her health and residency condition. They also informed me whenever there is medical procedure she requires.
They sent me Resident/Relatives Meeting Invitations and Meeting Notes, which is important for me to know what is going on at Care Home.
Despite recurrent shortages the staff do an excellent job often working well beyond their basic hours and duties. Eating requirements have become more complex and demanding than in the old days so the catering staff do their best to meet these challenges but naturally it is impossible to achieve 100%. There is generally a happy atmosphere in the home and the staff are very caring.
What ever time of day we turn up to visit my father the home is clean all staff are very friendl and will always speak to us if we have any concerns or need any updates on his health or medication.
My father can be very challenging at times but know that he is always well looked after so feel happy to leave him with his carer who is looking after him.
He has been on a number of outings, which I'm sure he has enjoyed as the photos that are put on the website show how much fun they are having.
Ian - Thank you for your kind feedback. It is gratifying to learn that you have felt that our push to take residents outdoors with our new minibus had made a difference.
When I arrived to visit my grandad, there was no one on reception to greet me and let me in. When I managed to attract someone's attention I was quickly shown to the area I needed to go to. The staff all seemed friendly and said hello to me, but I was disappointed to see the communal TV showing you tube reruns of Britain's got talent. Not exactly appropriate for the elderly residents staying there. My grandad said "I don't think much of the music they play here". Is this something the staff like to watch? Surely it would be more appropriate to have age related programs, maybe BBC 3, ITV4 etc, or easy listening radio, eg smooth fm. My grandad seemed happy with the care home other than this. When I left, again there was no one on reception to let me out.
The staff at Fern Gardens are some of the kindest people I've ever met. I have seen my mum's time here improve her mental and physical health significantly. I am always informed by telephone how my mum is getting on, and when I visit, my mum is clean, happy and in a great mood. I am eternally grateful to you all for everything you do. You are all angels!
Mum was a resident for 10 months. The staff are lovely and welcoming. Mum was also happy to see them. Good communication with the family. Nothing too much trouble. The food was very nice. Mum was very happy while she was there.
Our family cannot express how much we appreciate Fern Garden Care Home for the excellent level of care and kindness to my father. The sincere care that all members of Fern Garden Care Home have given to my dad is a gift to our family.
The wing is run with the utmost care and sees over the staff who perform well.
My Father is very settled at Fern Gardens. The staff are friendly and the other residents are well looked after. The residents are given refreshments at regular intervals whenever I come to visit and the staff seem to recognise what their individual needs are.
Thank you all so much for looking after my dad. Even when he could be a challenge you took time to treat him with respect. From the bottom of my heart, thank you all so much.
We found it very difficult to communicate with the home. My opinion is 1/10
I visited my friend in Fern Gardens Care Home several times during her stay. I was always bowled over by the caring nature of the staff. All of them were very good to her and with her. They were also very helpful and friendly to the visitors. You are all doing an amazing job and thank you, keep it up.
My mother has been in this care home for nearly a year now. It did take a while for her to settle in but she is doing ok now. I did request a move as mum's first room was very dark, she has got a new room now which is much brighter. The home is very accommodating, letting you make the room your own with pictures etc. so I would like to say thank you for this. Any problems with the room the maintenance man is brilliant and will always come and help you. The majority of staff are fantastic, they seem to know all their patients individually and their needs. You will always get a very small minority of staff who are not as good, but this would be the case in all similar establishments due to staff cover and agency staff. The management and admin staff are very approachable and you can ask questions at any time. They also have regular meetings where you can bring up any concerns. When the home has events i.e. Christmas parties, summer barbeques etc., they really do excel, the entertainment and buffets supplied are brilliant, a good day is had by all. I think the amenities can still improve a bit, but I think this is an ongoing programme with decoration and new dining room etc. The daily activities programme is full but I am never there in the day to actually comment on this. My mum will always tell me she has done nothing! I know this is not the case. For patients who like to stay up later in the evening, I find they are just sitting in the lounge, maybe they could have someone still doing some sort of activity but I do understand it all depends on staffing. A receptionist in the evening would also be good but I do understand budget constraints etc. When I visit I always find mum is clean and comfortable and I am generally happy that she is being looked after properly. I would recommend this care home.
We were informed when health deteriorated.
The staff were great.
The experience was as good as it could have been.
I am very grateful for all the help that the staff delivered.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Fern Gardens Care Home.
There are no upcoming events for Fern Gardens Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Fern Gardens Care Home.
Accreditations
There are no accreditations posted yet for Fern Gardens Care Home.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Fern Gardens Care Home
What types of Care is Fern Gardens Care Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Fern Gardens Care Home have?
There are 92 Single Rooms.
What are the Facilities & Services at Fern Gardens Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Fern Gardens Care Home to the centre of Feltham?
0.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fern Gardens Care Home to verify any information. View our terms and conditions. Fern Gardens Care Home has an Enhanced Service -more info.