Fern Grove, Off Hounslow Road, Feltham TW14 9AY
Coniston Lodge is a specialist home providing a variety of quality care, including 24-hour residential care, dementia care and additional support for those with more complex needs such as mental health conditions.
The home is a modern two-storey building, with 92 en-suite bedrooms with modern décor and up-to-date facilities, as well as a number of communal areas in which residents can enjoy the light and space.
An experienced and multicultural care team work hard to adapt to the varying needs of the residents, with a broad activities programme designed for the hobbies and interests of the residents.
The home has a secure outdoor space, with pathways for gentle walks and ample seating allowing for enjoyment of the fresh air. Residents have good access to local facilities and shops as they are supported to remain independent for as long as possible.
Group: The Bondcare Group
Person in charge: Carol Kilkelly (Home Manager)
Local Authority / Social Services: London Borough of Hounslow Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 92 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Cancer Care • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Multiple Sclerosis • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Languages Spoken by Staff (other than English): Filipino, Hindi, Nepali
Single Rooms: 92
Rooms with ensuite WC: 92
Weekly Charges Guide: Personal Care Single £850 – £1000 Nursing Care Single £850 – £1000 (These prices are only a guideline, please contact Coniston Lodge Care Centre to find out the exact price for your requirements.)
Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
From the M25, take Junction 11 and follow the signs to Feltham. The post code is TW14 9AY and the home is right next door to Derwent Lodge Care Home.
Visiting times are open but please respect protected meal times (8-9.30am, 12pm to 1pm and 5.30pm to 6.30pm). Please do not visit during these times as nutrition of the residents is a focus.
Free on-site parking.
Latest Care Quality Commission* Report on Coniston Lodge Care Centre: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Coniston Lodge Care Centre has a Review Score of 3.3 (3.250)
The Review Score of 3.3 (maximum of 10) for Coniston Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.3 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Coniston Lodge Care Centre in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.25 for Coniston Lodge Care Centre is calculated as follows: ( (4 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 12 Ratings = 3.25
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Coniston Lodge Care Centre is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 18.4 positive Reviews (92 registered maximum number of service users ÷ 5). 0 Reviews ÷ 18.4 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Donald B (Partner of Resident) on Wednesday 1 March 2017. Relates to January 2017.
Some days better than others. Some staff very good. Others need more training. Really need some good nurses try to keep calm when dealing with some carers, others very good.
How likely would you be to recommend Coniston Lodge Care Centre? Don't know
Overall Standard: Satisfactory
Care / Support: Good
Treated with Dignity: Good
Food & Drink: Good
Safety / Security: Good
Value for Money: Satisfactory
Sean Haely, Home Manager at Coniston Lodge Care Centre responded to this review on 06 Mar 2017:
Thank you for taking the time to give us feedback of your experience with the home. We strive to offer the very best care possible, and are pleased that you have some positive comments about our staff. We take on board your additional comments and should you wish to discuss this further, then please do come and speak to me in the office.
There are currently no awards/recognitions posted yet for Coniston Lodge Care Centre
There are currently no Care Home Idol entrants who have performed at Coniston Lodge Care Centre