






Fern Gardens is a specialist home providing a variety of quality care, including 24-hour residential care, dementia care and additional support for those with more complex needs such as mental health conditions.
The home is a modern two-storey building, with 92 en-suite bedrooms with modern décor and up-to-date facilities, as well as a number of communal areas in which residents can enjoy the light and space.
An experienced and multicultural care...
Fern Gardens is a specialist home providing a variety of quality care, including 24-hour residential care, dementia care and additional support for those with more complex needs such as mental health conditions.
The home is a modern two-storey building, with 92 en-suite bedrooms with modern décor and up-to-date facilities, as well as a number of communal areas in which residents can enjoy the light and space.
An experienced and multicultural care team work hard to adapt to the varying needs of the residents, with a broad activities programme designed for the hobbies and interests of the residents.
The home has a secure outdoor space, with pathways for gentle walks and ample seating allowing for enjoyment of the fresh air. Residents have good access to local facilities and shops as they are supported to remain independent for as long as possible.
Care Provided by Fern Gardens Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 92 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Fern Gardens Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Vincent Munizea (Care Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
Room Information
- Single Rooms (92)
Visiting
- Visiting times are open but please respect protected meal times (8-9.30am, 12pm to 1pm and 5.30pm to 6.30pm). Please do not visit during these times as nutrition of the residents is a focus.
Parking
- Free on-site parking.
Fern Gardens Care Home Reviews (76)
Fern Gardens Care Home has a Review Score of 9.3 (9.303) out of 10, based on 15 reviews in the last 2 years.
Over all time Fern Gardens Care Home has 76 reviews.
Thank you all so much for looking after my dad. Even when he could be a challenge you took time to treat him with respect. From the bottom of my heart, thank you all so much.
Thank you all so much for looking after my dad. Even when he could be a challenge you took time to treat him with respect. From the bottom of my heart, thank you all so much.
We found it very difficult to communicate with the home. My opinion is 1/10
We found it very difficult to communicate with the home. My opinion is 1/10
I visited my friend in Fern Gardens Care Home several times during her stay. I was always bowled over by the caring nature of the staff. All of them were very good to her and with her. They were also very helpful and friendly to the visitors. You are all doing an amazing job and thank you, keep it...
I visited my friend in Fern Gardens Care Home several times during her stay. I was always bowled over by the caring nature of the staff. All of them were very good to her and with her. They were also very helpful and friendly to the visitors. You are all doing an amazing job and thank you, keep it up.
My mother has been in this care home for nearly a year now. It did take a while for her to settle in but she is doing ok now. I did request a move as mum's first room was very dark, she has got a new room now which is much brighter. The home is very accommodating, letting you make the room your own...
My mother has been in this care home for nearly a year now. It did take a while for her to settle in but she is doing ok now. I did request a move as mum's first room was very dark, she has got a new room now which is much brighter. The home is very accommodating, letting you make the room your own with pictures etc. so I would like to say thank you for this. Any problems with the room the maintenance man is brilliant and will always come and help you. The majority of staff are fantastic, they seem to know all their patients individually and their needs. You will always get a very small minority of staff who are not as good, but this would be the case in all similar establishments due to staff cover and agency staff. The management and admin staff are very approachable and you can ask questions at any time. They also have regular meetings where you can bring up any concerns. When the home has events i.e. Christmas parties, summer barbeques etc., they really do excel, the entertainment and buffets supplied are brilliant, a good day is had by all. I think the amenities can still improve a bit, but I think this is an ongoing programme with decoration and new dining room etc. The daily activities programme is full but I am never there in the day to actually comment on this. My mum will always tell me she has done nothing! I know this is not the case. For patients who like to stay up later in the evening, I find they are just sitting in the lounge, maybe they could have someone still doing some sort of activity but I do understand it all depends on staffing. A receptionist in the evening would also be good but I do understand budget constraints etc. When I visit I always find mum is clean and comfortable and I am generally happy that she is being looked after properly. I would recommend this care home.
We were informed when health deteriorated.
The staff were great.
The experience was as good as it could have been.
I am very grateful for all the help that the staff delivered.
We were informed when health deteriorated.
The staff were great.
The experience was as good as it could have been.
I am very grateful for all the help that the staff delivered.
I am very impressed with the services that the members of staff of Fern Gardens provide my mother with. They are very professional, friendly...
I am very impressed with the services that the members of staff of Fern Gardens provide my mother with. They are very professional, friendly and able to adapt to the required needs.
The atmosphere itself in the care home is very nice. My mother regularly goes for walks with a staff member and is involved in some activities despite the fact that she is not able to see anything.
In the few months that my father has been in Fern Gardens, he has settled in well. The staff have been great in making this so. The staff have been very informative when my father has been unwell, keeping me updated at all times. The staff are very friendly and approachable. I have no concerns with...
In the few months that my father has been in Fern Gardens, he has settled in well. The staff have been great in making this so. The staff have been very informative when my father has been unwell, keeping me updated at all times. The staff are very friendly and approachable. I have no concerns with anything as my father also seems very content.
Short visit but very friendly caring staff.
Short visit but very friendly caring staff.
Carers at home are caring. They seem to interact with the elderly. Seems to be well planned weekly activities. My only complaint is that anything bought for residents such as clothes, shoes, slippers etc gets distributed among the incorrect residents after laundry day. All items are marked but it...
Carers at home are caring. They seem to interact with the elderly. Seems to be well planned weekly activities. My only complaint is that anything bought for residents such as clothes, shoes, slippers etc gets distributed among the incorrect residents after laundry day. All items are marked but it doesn't seem to matter. Slippers with fur inside bought for comfort for dad have gone missing multiple times. On visiting he's always wearing other people's clothes and slippers. This is extremely frustrating.
My friend had the pleasure of staying at Fern Gardens Care Home for a few months and thoroughly enjoyed her rehabilitation stay after being in Hospital. She always commented on the food and how good it was, especially the breakfast! The staff were always friendly and approachable every time I...
I went to one of the friends and family events organised by the management at Fern Gardens Care Home and it was an informative and welcoming event. I felt that I could raise any concerns if required to improve the experience for residents.
My friend expressed that she felt comfortable and at home and that she would like to return for respite care in the future which is a good recommendation. Thanks!
Tim, we greatly appreciate the time you have taken to review our care home. You have made an additional effort to detail the small but important steps and efforts the team have undertaken to enhance your friend's stay. Our very best wishes.
All the staff were extremely kind and helpful with my husband. The room was always clean and whenever we needed help one of the staff would always be there to help us.
All the staff were extremely kind and helpful with my husband. The room was always clean and whenever we needed help one of the staff would always be there to help us.
The rooms and communal areas are clean. The food seems nutritional and varied. The security of the residents is taken seriously, and staff are...
The rooms and communal areas are clean. The food seems nutritional and varied. The security of the residents is taken seriously, and staff are aware of their individual needs.
Most of all, my father seems happy here.
I feel the staff genuinely care about each resident. They made her birthday special by organising cake and nibbles. Although I live quite a distance away I am kept up to date with her welfare by regular phone calls.
I feel the staff genuinely care about each resident. They made her birthday special by organising cake and nibbles. Although I live quite a distance away I am kept up to date with her welfare by regular phone calls.
I'm happy with the care.
I'm happy with the care.
Very happy with the resident's first weeks at Fern Court.
Very happy with the resident's first weeks at Fern Court.
Clean room - no smells!
Small room - furniture and layout were not good.
Clean room - no smells!
Small room - furniture and layout were not good.
To all the staff at the Few Gardens Care Home, thank you to everyone for taking such good care of our mum. She was only with you for a very short time, but you made her feel safe and cared for. We feel you are all amazing, very helpful, warm, kind and very dedicated. Thank you.
To all the staff at the Few Gardens Care Home, thank you to everyone for taking such good care of our mum. She was only with you for a very short time, but you made her feel safe and cared for. We feel you are all amazing, very helpful, warm, kind and very dedicated. Thank you.
Recently Fern Gardens Care Home have improved its facilities, a new lounge and new dining room. My dad really enjoys sitting in the new lounge. I have also noticed there are more staff and this has improved the one-to-one care with residents but I feel sometimes there can be a language barrier, as...
Recently Fern Gardens Care Home have improved its facilities, a new lounge and new dining room. My dad really enjoys sitting in the new lounge. I have also noticed there are more staff and this has improved the one-to-one care with residents but I feel sometimes there can be a language barrier, as for some staff English is a second language. But on the whole, care is very good.
Everyone is very nice, the care given is done with dignity and grace. I am comfortable and happy.
Everyone is very nice, the care given is done with dignity and grace. I am comfortable and happy.
Having had previous experience with care homes, my father and I were nervous and worried about her coming to Fern Gardens Care Home. How wrong we were. From the moment we made an unannounced visit prior to my mother's arrival and the subsequent care, nothing could better the service and care, both...
Having had previous experience with care homes, my father and I were nervous and worried about her coming to Fern Gardens Care Home. How wrong we were. From the moment we made an unannounced visit prior to my mother's arrival and the subsequent care, nothing could better the service and care, both my mother, my father and my friends received from all the staff. All the staff, from the cleaner, maintenance man, staff and management, were welcoming and treated my mother and family with dignity and respect. Fern Gardens itself was always clean and tidy and always smelt pleasant with no overpowering smells.
Thank you for your kind review and comments and in particular for signalling out each department!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 May 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Accreditations
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