Fern Gardens Care Home

All the staff were extremely kind and helpful with my husband. The room was always clean and whenever we needed help one of the staff would always be there to help us.

Most of all, my father seems happy here.

I feel the staff genuinely care about each resident. They made her birthday special by organising cake and nibbles. Although I live quite a distance away I am kept up to date with her welfare by regular phone calls.

I'm happy with the care.

Small room - furniture and layout were not good.

To all the staff at the Few Gardens Care Home, thank you to everyone for taking such good care of our mum. She was only with you for a very short time, but you made her feel safe and cared for. We feel you are all amazing, very helpful, warm, kind and very dedicated. Thank you.

Recently Fern Gardens Care Home have improved its facilities, a new lounge and new dining room. My dad really enjoys sitting in the new lounge. I have also noticed there are more staff and this has improved the one-to-one care with residents but I feel sometimes there can be a language barrier, as for some staff English is a second language. But on the whole, care is very good.

Everyone is very nice, the care given is done with dignity and grace. I am comfortable and happy.

Having had previous experience with care homes, my father and I were nervous and worried about her coming to Fern Gardens Care Home. How wrong we were. From the moment we made an unannounced visit prior to my mother's arrival and the subsequent care, nothing could better the service and care, both my mother, my father and my friends received from all the staff. All the staff, from the cleaner, maintenance man, staff and management, were welcoming and treated my mother and family with dignity and respect. Fern Gardens itself was always clean and tidy and always smelt pleasant with no overpowering smells.

Moving our mother into a care home was a very difficult decision, however, the staff, facilities and care have been second to none. The whole time spent here has put a smile on our faces in the most difficult of times. We truly appreciate the work and care that my mother has received from such a caring team.

I had heard a lot about nursing homes and how they could be good or bad. I was worried about Fern Gardens not being good enough. This might sound cliche but from the moment I walked in, the staff were warm and friendly - from the cleaners and helpers to the nurses and managers. My auntie was well cared for and the staff explained all their actions and care given. Frequent checks were made on my auntie, she was kept clean, had regular mouth swabs and was given the appropriate pain relief. I can not thank the staff enough for their excellent duty of care. The care given to my auntie could not have been given at home, to the same high standard. Thank you so much to everyone.

Excellent care. Very friendly and helpful staff at all times. Relaxed and calm atmosphere.

My wife was admitted to Fern Gardens Care Home from the hospital suffering from MND. From the very first meeting with senior staff, I was very impressed with their patience and knowledge, and they were able to answer all my questions about the efficiency of staff, and I am not easily impressed. So far, I am very happy with the care home experience.

Thank you. God bless you.

I have found my visit to be pleasant the staff are friendly and the living environment for mum appears to be good. Mum has only recently arrived so is a little disorientated. However, it seems like she will quickly settle with the recent help.

My friend is well looked after, the room is comfortable and warm. She is very happy here and the staff are very caring and polite.

I found the staff to be extremely professional. Always willing to listen and to offer advice where appropriate. My aunt was very happy and comfortable whilst she was here. I would definitely recommend Fern Garden Care Home.

I cannot describe the most amazing care for my grandmother. They go above and beyond and are so friendly and welcoming. I always feel my grandmother is well looked after and cared for. Just a wonderful place.

I don't not have the knowledge to tick all of the ratings.

Excellent, friendly staff and a very positive and happy atmosphere. Good food too.