Care Homes Owned by The Bondcare Group

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9.3 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Bondcare Group
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The Bondcare Group Locations (64)

64 Care Homes, Adult Day Care Centres and Extra Care Housing owned by The Bondcare Group
Hill Lodge

Hill Lodge (2), 359 Rosliston Road, Burton-on-Trent DE15 9RJ 

4 reviews
  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Younger Adults
  • Learning Disability / Autism
  • 9 Rooms
Hapton Services

14 Carlton Avenue, Castleford WF10 4BZ 

  • Care Provided
  • Long Term/Permanent
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • 3 Rooms
Dana House

5 Fairfields Crescent, Kingsbury, London NW9 0PR 

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 4 Rooms
Bracken Tor House

11 Brandize Park, Okehampton EX20 1EQ 

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Mental Health
  • Visual / Hearing Impairment
  • 7 Rooms

The Bondcare Group Reviews (2321)

9.3

The Bondcare Group has a Group Review Score of 9.3 (9.305) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Bondcare Group must have a Review Score.

Overall Experience
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Review of

Ashwood Care Centre

from M M (Mother-in-law of Resident) published on 15 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment you walk through the door to the moment you walk out, you are treated with love, care, with smiles and understanding. My daughter-in-law is so happy and so well cared for by the delightful staff. The manager comes to greet you and is always available to chat with, and nothing is too
much trouble for the fabulous staff. I often cry with gratitude for this wonderful, safe place.
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Review of

Springfield Care Centre

from Loraine S (Daughter-in-law of Resident) published on 14 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Springfield is a totally amazing care home. Truly the best in the Borough. The dedication and care was second to none for my cousin George who was with them until February. So now it's was the natural choice for my father in law who became a new resident on Friday. We are confident that we have made
the right decision and apart from the love and care they show every resident , Our family are relieved and can sleep at night knowing my father in law is in safe hands. The home is spotlessly clean , the staff are so caring and attentive , there are lots of activities for the residents to get involved with ensuring they have a good quality of life. The management are so professional and caring they are a real credit to Bond Care. A big shout out to Karen for her friendship not only with my cousin but with me. An amazing woman. She is constantly ensuring all residents are happy. A shout out to for KP. A lovely responsible man who portrays outstanding care. Springfield - best care home ever.
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Review of

The Grange Care Centre

from L V (Respite Resident) published on 10 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home from home. very impressed. This home should be awarded the gold standard from the moment you walk through the door.
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Review of

Ashurst Park Care Home

from Ivelina S (Daughter of Resident) published on 8 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been living at this care home for several years now, and I honestly couldn't be more grateful for the love and care she receives every single day. From the beginning, it felt like she found her second family there. All the carers are genuinely caring, always smiling, and go above and beyond
to make the residents feel comfortable and valued.


The atmosphere is always warm and welcoming, and the place is exceptionally clean and well looked after. It brings me so much peace of mind knowing that my mum is in such a safe and happy environment. Thank you to all the amazing staff, you truly make a difference.

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Review of

The Hawthorns Care Home

from V E (Daughter of Resident) published on 8 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Am very happy with the care mum is getting. She is happy and settled, am seems well although she has dementia. Whenever I mention any problems I have they are actioned quickly.
Reply from Mawuli Mensa, Home Manager at The Hawthorns Care Home

Thank you so much for reviewing our home, my team and I are honoured to know that you and your family have placed your trust in us to care for your dear mother.

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Review of

Derwent Lodge Care Centre

from Darren G (Son-in-law of Resident) published on 3 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law, Joan, has been a resident at Derwent Lodge for the past seven years, and I can honestly say it has been a wonderful experience for her and great peace of mind for our family. From the very beginning, the staff have shown nothing but kindness, compassion, and genuine care. They always
go above and beyond to make sure she feels comfortable, respected, and part of a community.


Joan has been very happy living here. She enjoys the friendly atmosphere, the social activities, and the warm, homely environment. It is clear that the team really take the time to get to know each resident personally, which makes such a differenc


Over the years, we have always found the management and staff approachable, professional, and supportive. The care provided is consistent and of a very high standard, and it is wonderful to see Joan so content and well looked after. We are truly grateful to everyone at Derwent Lodge for creating such a safe, caring, and happy home.

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Review of

The Hawthorns Care Home

from P K (Sister of Resident) published on 2 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited Anne today. The staff were kind and caring and went out of their way to find me a chair. Anne's room was cleaned and tidy. Anne is very content here and we are happy with her care.
Reply from Mawuli, Home Manager at The Hawthorns Care Home

Thank you for your lovely words, I will share them with the team. We look forward to seeing you on your next visit.

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Review of

The Hawthorns Care Home

from S E (Granddaughter of Resident) published on 2 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care Nan is recieving, she is happy and settled and looks so well and healthy considering she has dementia.
Reply from Mawuli Mensa, Home Manager at The Hawthorns Care Home

Thank you so much for your kind words, i will let the team know of your gratitude.

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Review of

Chatsworth Grange Nursing Home

from Joanne B (Daughter of Resident) published on 1 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum (Carol no 43 - Dovedale) has spent a year in another care home, she was very unhappy. As a family we moved Mum in this week. Our experience was so different. They were all so welcoming & friendly. Painted mums room, Colin was fantastic. For the first time today I saw Mum happy & sat eating. So relieved.
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Review of

The Hawthorns Care Home

from Steve A (Son of Resident) published on 1 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Care homes get a lot of negativity but my experience of the Hawthorns care home, has been superb. My Father was admitted, with vascular dementia, in July 2024. From the minute he arrived the management and entire staff, put our mind at ease that we had made the correct choice.
The Team showed empathy,
compassion, humour and patience with my Dad but were equally respectful can thoroughly caring throughout. My Dad passed away this month. The care the team showed to my Dad and myself was immeasurable and I will be forever grateful.
Thank you to the entire team at the Hawthorns for what you did for my dear Dad and for looking out for me and my family also.
Steve
Reply from Mawuli Mensa, Home Manager at The Hawthorns Care Home

Thank you for your lovely words, I will share them with the whole team. We are so sorry for your loss, and our thoughts are with you and your family. It means so much to us to know we made a difference during your dad's time with us.

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Review of

Springfield Care Centre

from R B (Brother of Resident) published on 30 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Professional, clean and attentive to my brother's needs- both heartcare and welfare.
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Review of

Ashwood Care Centre

from Michael W (Son-in-law of Resident) published on 30 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much for looking after Rita for these last 6.5yrs. It's been heart breaking for our family watching Rita decline over these last few years. Not living locally, we weren't able to visit as regularly as we would have liked but it was comforting to know that Rita was always well looked after
by the Ashwood team. I have to say a special thank you to Gladness , she has been lovely , always making sure we were updated accordingly and always treated Rita with dignity and respect (as did the rest of the team). Her care throughout her stay has been consistent and any isssues that have cropped up have been dealt with quickly and efficiently.
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Review of

The Hawthorns Care Home

from H W (Daughter of Resident) published on 29 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was only at Hawthorns for seven weeks but in that short time we saw the exemplary care you have for every resident. Your staff are all so warm, welcoming, and full of compassion. My father was treated with dignity and all our family were welcomed, usually with a cup of tea too. Your staff
are quick to respond to all requests and full of smiles too, you made a very difficult time, easier to bear. We always knew Dad was safe with you, you answered our questions immediately and with kindness. Thank you so much.
Reply from Mawuli, Home Manager at The Hawthorns Care Home

Thank you for your lovely review. I will share it with the whole staff team who show such great care to our residents!

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Review of

The Fountains Care Centre

from Kay T (Niece of Resident) published on 23 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was a bit apprehensive about my aunt going into care, because of stories I had heard from people other experiences with other care homes. I could not of wished for a better care home. It is clean, friendly and a happy environment. Greeted by staff with a smile, and they could not do enough for me
or my aunt. She was only there just over a week but that week she was comfortable, looked after and treated so well. The staff were always there to give you a cuddle if needed, when upset, I would like to thank each and everyone of you for an amazing job.
Reply from Claire May, Home Manager at The Fountains Care Centre

Thank you for the wonderful review- it was our pleasure

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Review of

Elm Park

from Tina S (Daughter of Resident) published on 22 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent her last 4.5 years here on her journey with dementia. She was loved and cared for to a very high standard. The residents here enjoy 3 healthy meals a day midday snacks and ice-cream. The activity crew keep them entertained and stimulated.
Mums end of life care was outstanding. She was kept
comfortable, medicated and dignified right until her last breath. Her exit from the care home was done with upmost respect. The whole experience was overwhelmingly beautiful. Thankyou so.much. on the day of mums funeral. Leaving from Elm park we were welcomed with a trolley of drinks and nibbles . Mum was walked out by a number of staff members showing respect for mum. Really can't thank you enough. I will continue to visit the residents who I have grown to love. Thankyou also for making me feel so welcome.
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Review of

The Hawthorns Care Home

from Matt A (Son of Resident) published on 19 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Id like people to know the dedication to care the staff showed my loved one, was second to none. Nothing was to much trouble, and everyone i spoke to was so kind and caring. Thank you so much for all the support and all your empathy and care your kind staff showed.
Reply from Mawuli, Home Manager at The Hawthorns Care Home

Thank you for your lovely words, i will pass them on to the team who do their very best for the residents.

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Review of

The Hawthorns Care Home

from Jill S (Niece of Resident) published on 18 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I found the care home to be most welcoming, not only to the resident, but also their family and friends as well. They always try to be supportive to both the resident and family. I don't claim to say they are perfect, what is, but above all else they are very caring. Once you walk through the doors
of The Hawthorns, you become part of one big family. I am convinced the home provided my relative with 2 extra happy years than she would have had
Reply from Mawuli, Home Manager at The Hawthorns Care Home

Thank you for your lovely words, I will pass them on to the whole team!

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Review of

Chatsworth Grange Nursing Home

from John E (Husband of Resident) published on 16 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I go and se my wife on a very regular basis. I go 5 days per week spending many hours with my wife. I am made very welcome every time I come to see my wife. The care and support given by the care workers and nurses is 1st class in every way. This is all due to the excellent way the management run this
geat nursing home. This nursing home has to be one of the best in this area and beyond.
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Review of

The Coppice Nursing Home

from Esther H (Daughter of Resident) published on 11 September 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Coppice is a very relaxed and friendly ho,e, clean and with a great atmosphere. The staff were always cheerful and helpful. and looked after mum so I knew she was in safe hands. The nursing staff were brilliant, on top of mum's medical needs and always answering any questions I had about her conditions.
In particular during mum's final weeks she was treated with great dignity and respect and ensured she was comfortable to the very end.
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Review of

Ashurst Park Care Home

from Clare C (Daughter of Resident) published on 8 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Ashurst for approximately 4 years. In her time there Mum did demonstrate some challenging behaviours and could be emotionally variable. But the staff got to know her so well and knew what she enjoyed (music, being in the garden) as well as what frustrated and upset her. They were patient
and kind with her at all times and I cannot thank them enough for the care and compassion they gave to Mum.
When Mum decided the time had come to end her fight with dementia the staff came to say goodbye to her along with her family and made sure that her passing was peaceful and pain free.
I would also like to take this opportunity to say thank you to all the staff and especially one member of staff in particular for their kind words and support they gave to my Dad, my sister and myself at the end. It meant so much to all of us - thank you.
I am very happy to wholeheartedly recommend Ashurst Park Care Home.
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