9 rooms
- Younger Adult Care
- Respite Care
- Permanent Care
- Learning Disability Care
- Mental Health Care
9 rooms
9 rooms
62 rooms
3 rooms
4 rooms
The Bondcare Group has a Group Review Score of 9.1 (9.053) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Bondcare Group must have a Review Score.
He told me he had had a lovely time. Everyone was nice and he liked all the food, so overall very good.
Lovely clean rooms and facilities. Staff very caring, brother thinks he's staying in a hotel, very well looked after.
As a family, you want your loved one to be safe, happy and well looked after, especially following a huge life change. This is definitely the case at Elton Hall. My uncle is not just a resident, he is part of their family too.
Thankyou so much for this review, we love taking care of your Uncle, you are right we do see him as a friend also and love the stories about the exciting life he has had around showbiz, such an honour for us to take care of him
The staff are very friendly, helpful and caring with time for everyone. The food is up to a really high standard too. The communal areas are kept very clean, neat and tidy and are very light and airy with lovely outside grounds.
Dear reviewer, thank you so much for your kind words and also reviewing our home.
The overall experience was great. The cleanliness and room were great and the the staff were excellent.
My Uncle expressed he had a really enjoyable time. Good communication and all clothes came home laundered. Thank you.
Everyday is different she says with activities ongoing and all staff members are caring and friendly and nothing is ever not possible they treat you with respect and compassion like your own family members.
Very happy with care being given
He seems a lot happier in himself.
Thank you team, carry on the good work.
Mum sadly passed away in June, having been at Ashwood for 4 years. Mum was so well cared for during these 4 years and we cannot thank Roxana, the Manager, and every single member of staff for the care and kindness they showed to mum, and to us as a family during this time. It was obvious from the day mum went to Ashwood that nothing was ever too much trouble for any of the staff, who were always so friendly, and they genuinely care about all of the residents. The standard of the meals was very good and the home is absolutely spotless. Mum used to love joining in with the wide range of activities (which were held each week day) and functions and she loved chatting with the other residents. Mum always looked so well and quite often when I went to see her, she'd had her hair done or her nails painted. When mum became ill, everyone went over and above to support us all at a very difficult time and we cannot thank everyone at Ashwood enough for all that they have done for us.
So professional with updates on his care. Thank-you
The staff always displayed great care and consideration for my sister. They provided good support during end of life care.
Lumley Court is a place of real compassionate care and kindness. Residents are treated with great respect and supported and cared for in a vigilant and attentive way. Nothing is a trouble. Lumley Court is a family of residents and staff,
We are happy that we have found a clean and safe home for mum.
The home is immaculately clean & very welcoming. A good variety of food & drink are provided, and the staff encourage all residents to eat properly. A lot of activities are provided, and participation is encouraged to help residents' overall well being.
my mum went into Allan Court in January this year, she has mild dementia and suffered with falls. We are blessed to have found this wonderful care home. It is beyond exceptional with wonderful caring staff, very clean. Everyone so friendly, kind and nothing is a bother for her or us as relatives - we could not be happier with her care here. It lessens so much pressure on us. Thank you to everyone.
Since my mum came to Allan Court we have seen nothing but pure care and kindness. The rooms are absolutely lovely, the whole place is lovely, clean and smells nice! All the staff are absolutely amazing. They have my mum's interest, care, happiness, health at heart. They all go above & beyond! We as a family feel part of their care too.
Our friend and ex-neighbour has been a resident at Henwick Grange for over a year now. Social Services had concerns over her previous care home and although she seemed content there, there were some safeguarding issues. Henwick Grange has looked after her much better and, although she will not recover from her condition and has difficulty communicating, she is happy, eats well and remembers some people from her past. The staff at Henwick Grange are friendly, attentive and professional. We have no concerns about our friend's care.
My farther had to go into care as he could no longer manage at home. We viewed three homes in the area and were really impressed with Elton Hall. Its a very emotional thing trying to find the right place for a family member's next chapter but with the help of the manager John and assistant Phil we knew we had found the right place ! Dad loves the place and settled in straight away. The care he is receiving is second to none and any queries are always answered with speed and courtesy! Thank you!
What a lovely guy dad is and its our pleasure to look after him, thank you for the review and lovely feedback
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