
Outstanding caring staff.Karen S S(Niece of Resident/Service User)



Outstanding caring staff.Karen S S(Niece of Resident/Service User)



County Homes in Woodchurch, just outside of Birkenhead is an 82-bed care home.
It has a supportive, skilled team that delivers specialist dementia nursing care.
Residents have plenty of areas to relax and dine, including six sitting rooms, six dining areas, two visitor lounges, a tearoom and a bar.
There is a hairdressing salon, memory room and sensory area.
Care plans consider medical, personal and dietary needs and the residents' likes and dislikes, religious preferences, and suggestions from family members.
Care Provided by County Homes Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact County Homes Care Home for full pricing details and T&Cs.
Contact County Homes Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Sarah Stroud(General Manager)
Local Authority / Social Services
Admission Information
- Ages 20+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2012
- Number of floors: 2
Room Information
- Single Rooms (81)
County Homes Care Home Reviews (70)
County Homes Care Home has a Review Score of 8.3 (8.330) out of 10, based on 4 reviews in the last 2 years.
Over all time County Homes Care Home has 70 reviews.
My father moved here once his needs could not be met at his previous home. From the beginning the home felt safe, homely and full of love & care for the residents. Absolutely everyone was kind, smiley, friendly & helpful. We were kept in the loop about dad's condition & when he was in that palliative stage we witnessed him being treated with great care & dignity. They also cared for us when we visited as it did become very difficult. We would highly recommend this home, it is wonderful.
Moved Dad from another home on 23rd December 2025, due to needing increased care, within an hour of being here, we could see a marked improvement in his overall demeanour, 4 weeks on, despite his Alzheimers he is more like 'my Dad' again. Thanks to all of the lovely care, nursing, and support staff.
We had always promised dad he would be at home but when it became impossible, we had no choice, he needed specialist care. Although dad had the huge upheaval of long hospital stay & initially being placed somewhere that didn't meet his needs the last few months, he was given the most professional care that he needed. From the moment we came to view & met the staff at County Homes Care Home we knew our dad was going to get the care he needed. Seeing how the other residents were & the interaction with all staff was very reassuring. Everywhere was spotless not just clean also tidy and well maintained. All staff in the office, the nurses, the cleaners, the carers, the laundry & the handy man (apologies if I have missed anyone) were so caring with an abundance of patience. They all really did look after dad like he was family. The support and advice my brother and I also received has been invaluable. We have had a very difficult few years and when dad was recently placed at County Court the relief of him being looked after so well was phenomenal. I cannot describe the feeling of relief. Dad passed away at CCH, the care & dignity was outstanding. You are all exceptional people!
I honestly can not find fault with County Homes, the manager and the staff without their love, support and care for my dad, I don't know what I would do, every single member of staff I can see genuinely do care and love dad like their own. Nothing is ever too much trouble, Dad can be a handful, but I have never heard any of them raise their voice or anything, they are all so lovely with him & are always there to support me also, which means the world to me! The only thing I would say would be to have more activities for the patients.
The staff that I have met are caring concerned patient and attentive. They listen to relatives when discussing the needs of their loved ones. I feel confident that my brother is in safe hands and am happy knowing that the staff will notify us of anything that requires attention regarding his care if we need to be informed.
I visited him 2 days after he moved in, he was deep in conversation with another resident and seemed very happy and settled.
Sadly, he didn't get to enjoy his new home for long. Ten days after arriving he developed another chest infection (he suffered from chronic fibrosis) and the staff kept me informed every step of the way. It had been agreed that he wasn't to be re-admitted to hospital so the staff administered medication to him. They kept him warm and comfortable and he received excellent medical care. I was so sad when he died suddenly but he could not have been with kinder or more caring people.
What an amazing home - all care homes should aspire to this standard. Superb!
I'm very happy with the care at County Home Care Home.
My husband has Alzheimer's. It was very hard for me to admit that I could no longer cope with him at home. Placing him in care was really upsetting. He moved into York at County Homes in January. A staff member handled his arrival with great care and sensitivity, making him welcome and settling him in comfortably. She kept me informed how he was doing while he settled in. When I visited him for the first time, he appeared so relaxed and happy it was like a miracle. All my fears and the terrible stories you hear about care homes were forgotten. The agitation he showed constantly at home seemed almost gone. All the staff I have met so far seem friendly and caring and happy to see me and to help in any way. The different security codes for 3 doors to get out convinced me that he was secure and safe. The most important thing of all, thanks to the great efforts of the team is that he looks happy again. Thank you all.
I have visited my great uncle on multiple occasions and the staff have always been extremely accommodating for us as we usually visit with 3-5 of us with one being in a wheelchair. My great uncle has never looked as healthy as he does now, we are extremely happy with the service that has been provided for him. I work in nursing myself and know signs to look for of poor care and I have absolutely no concerns for here! My great uncle has made requests that only certain people can visit and the home always check who we are on arrival ensuring the safety of my uncle, it did take two or three requests from the family to put this in place but since we submitted in writing it’s been done! Which I am extremely pleased with. The staff are extremely friendly and he seems happy with all of them. The place is always clean and tidy when we go and smells fresh. I’ve not seen my uncle look this happy, settled and healthy in many years! So a huge thanks to the home as I know my uncle is a cheeky chappy but you have been amazing with him!
I am very pleased with the care my husband is receiving. The staff always make me feel welcome when I visit.
It has been a pleasure to see the improvements in my brother-in-law since his residency in County Homes. The residential nursing home is the finest I have ever visited and the staff have given a great deal of help in getting my brother-in-law settled and looking much better than when he was accepted. Well done!
The care given to my husband is excellent. He has a very demanding illness and I cannot fault the approach made by the nursing and caring staff. They are attentive to all his needs and I feel comfortable him being in their care.
Pleased with the care given to my brother after he returned to the care home after his operation. He had stopped eating and they encouraged him to eat and drink, giving him the time and care needed. They allowed us to visit over mealtimes, most days, so we could assist too. It took weeks to get him to eat, drink and take his meds properly but the staff seemed very patient and they are polite and friendly.
The staff are always very friendly and look after Mum very well. The home is clean and Mum's room is nice. You seem to have a lot of changes to staff, this is something that I have noticed recently. A regular update from the nurse would be nice, maybe monthly just to keep the family updated.
Thank you for sharing your positive review and for highlighting ways in which you feel we can improve our service. Due to the nature of the concerns you have raised, and our inability to investigate these fully without further information, we ask that you get in touch with our Home Manager at County Homes.
My sister-in-law was admitted to the care home about four years ago with vascular dementia. The family had looked at several other facilities and County Homes Care Home suited both the family and my sister in laws needs. During her stay, she has been treated very well and the staff have been most helpful. We cannot thank you enough for the support you have given and we would recommend the home to anyone requiring similar treatment.
My dad is very settled in County Homes Care Home. He is kept clean and shaven. Although he has had swallowing issues he is still encouraged to eat soft food. The staff are very caring with Dad and relatives that visit. Thank you, County Homes.
Very satisfied with the care and love towards my wife since she became a resident in April 2022. Especially to the dedicated care ladies who are closest to the residents 24 hours a day, very much appreciated.
My mum is very well cared for at the care home. The staff are very attentive to her needs. They laugh and joke with her and encourage her to talk and sing. She says she is very fortunate to live there and I wholeheartedly agree. A big thank you to all the staff.
My husband has been at this home for two and three-quarter years and has been well looked after in this time. The staff have always been very friendly and supportive of his needs. I felt that Covid deprived us of continuing contact during this period but the staff have tried to keep him safe and well, especially recently. His end-of-life care was exceptional and I can't praise the staff for the effort they put into his care and support for me personally.
Staff were very helpful and the food and service were very good.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for County Homes Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for County Homes Care Home.
Accreditations
There are no accreditations posted yet for County Homes Care Home.
Meet the Team (1)

“Kindness costs nothing and is the greatest gift you can give someone.”
As a Registered Nurse, Debby has gained many years’ experience in providing care and support to elderly people, to enrich their lives. She is a dedicated and knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Having worked at County Homes for several years, Debby shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at County Homes.
When asked what she enjoys most about her role, Debby remarked: “I love to see my Residents smiling and happy. Knowing that both myself and my staff are in some part responsible is very rewarding.”
Away from work, Debby enjoys exploring new cultures through her love of travel along with spending time with her children and grand-children.
If you would like to find out more information about County Homes, Debby has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
You can contact Debby on 0151 604 0022 or via email on countyhomes.manager@hc-one.co.uk
Frequently Asked Questions about County Homes Care Home
What types of Care is County Homes Care Home registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does County Homes Care Home have?
There are 81 Single Rooms.
What are the Facilities & Services at County Homes Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is County Homes Care Home to the centre of Wirral?
3.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact County Homes Care Home to verify any information. View our terms and conditions. County Homes Care Home has an Enhanced Service -more info.