
Outstanding caring staff.Karen S S(Niece of Resident/Service User)



Outstanding caring staff.Karen S S(Niece of Resident/Service User)



County Homes in Woodchurch, just outside of Birkenhead is an 82-bed care home.
It has a supportive, skilled team that delivers specialist dementia nursing care.
Residents have plenty of areas to relax and dine, including six sitting rooms, six dining areas, two visitor lounges, a tearoom and a bar.
There is a hairdressing salon, memory room and sensory area.
Care plans consider medical, personal and dietary needs and the residents' likes and dislikes, religious preferences, and suggestions from family members.
Care Provided by County Homes Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact County Homes Care Home for full pricing details and T&Cs.
Contact County Homes Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Sarah Stroud(General Manager)
Local Authority / Social Services
Admission Information
- Ages 20+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2012
- Number of floors: 2
Room Information
- Single Rooms (81)
County Homes Care Home Reviews (70)
County Homes Care Home has a Review Score of 8.3 (8.330) out of 10, based on 4 reviews in the last 2 years.
Over all time County Homes Care Home has 70 reviews.
My husband has been in the home since September 2020. Very pleased with care - staff really considerate and friendly. Wonderful with my husband. Unfortunately, he isn't able to leave room now, so it's hard for me to judge level of activities. Communication with management slightly difficult over visits during Covid. My family comment that they would prefer more online communication.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your lovely, positive comments on our staff team; we know they work really hard to deliver kind, quality care during these ongoing difficult times. We are sorry to hear...
The staff are very caring towards the residents. They are helpful and friendly to visitors and the atmosphere in the home is warm and friendly. I am happy with the care and attention my husband receives from all staff. I can relax knowing he is well looked after and cared for.
I thank you from the bottom of my heart xx
My Uncle is in the best place ever where he is safe, cared for and respected. The staff are outstanding and despite almost eight months before I found out where he was, he had arrived at the home being transferred from the hospital in only pyjamas. As no next of kin was on his file, they managed to source clothing for him from donations, so he was given some dignity. The staff were genuinely in tears when I showed up, they had been caring for a man who they thought had no one, but someone they gave everything to, to make his life better. He is a challenging character, but deep down beneath that, tear down the layers - and there is a gentle and extremely funny soul and I'm glad everyone gets to see that. I can't even begin to know how to thank the staff who work there, because it certainly appears everyone goes above and beyond in providing care, respect, dignity and compassion. My dog also comes along on the visits and he is always welcomed by the other residents. Outstanding caring staff.
I really am so grateful for the care and kindness shown to my husband by all the members of staff. I am sure I couldn't have found anywhere better for him.
Thank you all so much.
So happy how well he has settled.
Nothing too much trouble.
He's very well cared for by everyone at County Homes Care Home.
This home is the best I have been to and, due to the nature of my business, I have seen many. Staff are very caring and friendly and have been here a considerable time. My wife is well looked after.
My Dad had been in County Homes Care home since February 2019. They have loved, looked after him and kept him warm and safe. Special mention goes to two certain members of staff who loved him like their own father, and supported me so much as well. Everyone is treated like an individual and I have never experienced so much love and attention. They were as concerned as much about me as well, amazing girls.
I find the home is really good. Staff/carers are really good with residents and visitors alike. I feel confident in the care my husband receives.
Mum's room was fine and assume it will now be painted prior to the next resident taking up occupancy. Retention of staff is a priority to provide continuity for residents and families which he received.
The home is all I could wish for. The staff are amazing, so helpful with my wife. She looks years younger. The attention to all the people in the home is lovely to watch, caring is first class. Once again thanks for all you do.
A generally excellent care home. We always felt my husband was very well cared for by the excellent staff.
The staff are extremely patient and caring with my mother, despite difficult circumstances involved. I am reassured that she is safe and well looked after. Every effort is made to treat her with respect and kindness and the staff deserve great credit for their compassion and warmth.
The home is clean and welcoming with a lovely 'cafe' area that visitors can use with their relatives.
As far as I am aware my husband is well cared for, has good food, he is always clean and shaved looks tidy and always has his carer with him. The home itself is very nice not to overcrowded in the lounge which is good he doesn't like to be in crowds. The building is good and clean, bedding is fresh and his clothes are always clean.
The total package provided by County Homes is first rate. All members of staff treat all residents with dignity, consideration and care.
My Aunty has advanced Dementia and has previously been in a residential home and another nursing home on the Wirral. She has had to move from these because of her challenging behaviour. We are delighted so far with the care my Aunt has received. She is always up and dressed when we visit, which can be 10am. She is always clean, including her nails and teeth which has previously been a challenge. She has been allowed to wear trousers which the other home couldn't manage. It is very evident that the staff are well trained in dementia care which has benefited my Aunt. She is not as distressed when her personal care is attended to. The policy of living more as a community rather than being in her own room for long periods, we believe helps her feel less isolated and has diminished some of her frustration. The staff manage to give a homely atmosphere which is what we all would like for our loved ones. We also appreciate the 'cafe' facility for residents to use when family visit.
My mother was really well cared for by a great team who were always good to deal with. The atmosphere was friendly, with residents and guests being treated with respect at all times.
The building and facilities may have been a little 'tired', but this was more than compensated for by the team of carers who often went above and beyond expectations - they were outstanding.
The staff are also very helpful and friendly to the family and friends visiting dad.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

“Kindness costs nothing and is the greatest gift you can give someone.”
As a Registered Nurse, Debby has gained many years’ experience in providing care and support to elderly people, to enrich their lives. She is a dedicated and knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Having worked at County Homes for several years, Debby shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at County Homes.
When asked what she enjoys most about her role, Debby remarked: “I love to see my Residents smiling and happy. Knowing that both myself and my staff are in some part responsible is very rewarding.”
Away from work, Debby enjoys exploring new cultures through her love of travel along with spending time with her children and grand-children.
If you would like to find out more information about County Homes, Debby has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
You can contact Debby on 0151 604 0022 or via email on countyhomes.manager@hc-one.co.uk
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact County Homes Care Home to verify any information. View our terms and conditions. County Homes Care Home has an Enhanced Service -more info.