County Homes Care Home

40 New Hey Road, Woodchurch, Birkenhead, Wirral CH49 5LE
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9.0 67 Reviews
  • County Homes Care Home, Wirral
County Homes in Woodchurch, just outside of Birkenhead is an 82-bed care home.

It has a supportive, skilled team that delivers specialist dementia nursing care.

Residents have plenty of areas to relax and dine, including six sitting rooms, six dining areas, two visitor lounges, a tearoom and a bar.

There is a hairdressing salon, memory room and sensory area.

Care plans consider medical, personal and dietary needs and the residents' likes and dislikes, religious preferences, and suggestions from family members.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1200 – £1600
  • Self-Funded Nursing Care: £1200 – £1500
  • Self-Funded Nursing Dementia Care: £1200 – £1500
  • RESPITE Self-Funded Nursing Care: £1200 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1200 – £1500

These prices are only a guideline, please contact County Homes Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Sarah Stroud (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 20+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (82)

County Homes Care Home Reviews (67)

9.0

County Homes Care Home has a Review Score of 9.0 (9.010) out of 10, based on 9 reviews in the last 2 years.
Over all time County Homes Care Home has 67 reviews.

Overall Experience
  • 39
  • 27
  • 1
  • 0
  • 0
Date Published
  • 67
  • 1
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  • 9
  • 58
Reviewer Connection to County Homes Care Home
  • 22
  • 18
  • 8
  • 5
  • 3
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  • 2
  • 2
  • 1
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  • 1
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  • 1
Total of 67, showing 61-67
Review from Joanna S (Wife of Resident) published on 29 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and attention shown to my Husband at County Homes has been exceptional.
He is very will looked after by staff.
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Review from James S (Husband of Resident) published on 28 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think County Homes do provide a good care system doing a very difficult job. My wife seems to be well cared for, I go into the home two to three times a week on different days and things seem ok. If need be the nurses are there to ask questions if needed.
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Review from Patrick S (Son of Resident) published on 3 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are delighted with the care and support that my Mum receives. The staff are very professional and caring. They always keep us informed of initiatives in the care home.
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Review from June H (Wife of Resident) published on 20 October 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the best home my husband has been in, he had to go into a home in May 2014. In the other two homes, he was neglected and safeguards were put in place once by me and once by the hospital. When he went to County Homes, the hospital had only given him 2 to 3 days to live. He has come on leaps and
bounds since he has been there and I'm so grateful. The staff are wonderful.
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Review from Catherine K (Wife of Resident) published on 23 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a lovely home and very caring, the staff are very very efficient.
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Review from Stephen M (Son of Resident) published on 3 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father suffers from dementia. The standard of care is excellent. The staff all do a first class job and provide a wonderful service in difficult times for our family. The home is very clean and the food is good. I would not hesitate to recommend this care home for anybody who are enduring difficult
times like ourselves to look after their loved ones.
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Review from Lindsay M (Granddaughter of Resident) published on 22 April 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather spent nine months at County Homes and I have to say in all his time there I could not fault them. Their care and dedication was exceptional and they treated him with the most compassion you could hope for. A member of staff came to his funeral and a comment he made summed up everything.''They
are like our grandparents and we treat them like we would our own''. I would recommend this home to everyone!!
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Current Review Score: 9.0 (9.010)

Overview of Review Score

The Review Score of 9.0 (9.010) out of 10 for County Homes Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.4 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.610 for County Homes Care Home is calculated as follows: ( (68 Excellents x 5) + (33 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 105 Ratings = 4.61
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.4 Points relating to the number of positive Reviews for County Homes Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18. 9 Positive Reviews ÷ 18 = 0.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Debby Jamieson

Job Title: Home Manager Joined: 2005

“Kindness costs nothing and is the greatest gift you can give someone.”


As a Registered Nurse, Debby has gained many years’ experience in providing care and support to elderly people, to enrich their lives. She is a dedicated and knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked at County Homes for several years, Debby shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at County Homes.


When asked what she enjoys most about her role, Debby remarked: “I love to see my Residents smiling and happy. Knowing that both myself and my staff are in some part responsible is very rewarding.”


Away from work, Debby enjoys exploring new cultures through her love of travel along with spending time with her children and grand-children.


If you would like to find out more information about County Homes, Debby has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.


You can contact Debby on 0151 604 0022 or via email on countyhomes.manager@hc-one.co.uk

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact County Homes Care Home to verify any information. View our terms and conditions. County Homes Care Home has an Enhanced Service - more info.