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County Homes Care Home

40 New Hey Road, Woodchurch, Birkenhead, Wirral, Merseyside CH49 5LE
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Outstanding caring staff.Karen S S(Niece of Resident/Service User)
County Homes Care Home, Wirral
County Homes Care Home, Wirral
County Homes Care Home, Wirral

County Homes in Woodchurch, just outside of Birkenhead is an 82-bed care home.

It has a supportive, skilled team that delivers specialist dementia nursing care.

Residents have plenty of areas to relax and dine, including six sitting rooms, six dining areas, two visitor lounges, a tearoom and a bar.

There is a hairdressing salon, memory room and sensory area.

Care plans consider medical, personal and dietary needs and the residents' likes and dislikes, religious preferences, and suggestions from family members.

Care Provided by County Homes Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 81 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing Care£1,200 - £1,500£1,200 - £1,500
Nursing Dementia Care£1,200 - £1,500£1,200 - £1,500

Contact County Homes Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Sarah Stroud(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 20+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2012
  • Number of floors: 2

Room Information

  • Single Rooms (81)

County Homes Care Home Reviews (70)

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8.3

County Homes Care Home has a Review Score of 8.3 (8.330) out of 10, based on 4 reviews in the last 2 years. Over all time County Homes Care Home has 70 reviews.

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Review from Gail M (Daughter of Resident) published on 7 February 2017 Submitted via Website
Overall Experience
My Dad was in County Homes for 14 months. He had dementia. During the time he spent in County Homes (Lancaster building), there was only one incident where we had to speak to management about a member of staff's conduct. This was dealt with promptly and in a positive, professional way. Apart from this, my Dad received Excellent care, was treated with dignity and respect at all times. As a family, we were treated with care and compassion and made to feel welcome in the home at all times. Staff went above and beyond whilst caring for my dad.
We did not want Dad to spend his last days in a hospital environment. staff at County Homes respected our wishes and supported my Dad to be cared for in a homely, familiar environment where he was happy and where he was with people who knew him and loved him.

My Dad has recently passed away. Staff provided him with 'outstanding care, during his last days and welcomed us into the home to be with Dad, showing us the utmost respect.

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Review from S C (Daughter of Resident) published on 17 January 2017 Submitted via Postal Card
Overall Experience

Our dad passed away in County Homes Care Home in October. His care had been excellent, the staff could not have done more to make his last days comfortable and he was always treated with dignity by the staff, which was lovely to see and made his family feel less upset at leaving him. Even when he was having a bad day they knew how to calm him down and would distract him and sit and talk to him. Cannot praise the staff enough for all their care and consideration to our dad and his family.

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Review from K L (Daughter of Resident) published on 6 January 2017 Submitted via Postal Card
Overall Experience

Staff who dealt with mum's transfer were very efficient. When a room became free, even used their own minibus to transport her to home. They addressed her needs quickly and have continued to do this over the last months. They care for mum with patience and kindness. We are kept up to date with any changes and staff are always happy to discuss any issues. They have addressed problems to ensure mum's changing needs are met. It is a good, well run home.

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Review from Joanna S (Wife of Resident) published on 29 December 2016 Submitted via Postal Card
Overall Experience
The care and attention shown to my Husband at County Homes has been exceptional.

He is very will looked after by staff.

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Review from James S (Husband of Resident) published on 28 December 2016 Submitted via Postal Card
Overall Experience

I think County Homes do provide a good care system doing a very difficult job. My wife seems to be well cared for, I go into the home two to three times a week on different days and things seem ok. If need be the nurses are there to ask questions if needed.

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Review from Patrick S (Son of Resident) published on 3 November 2016 Submitted via Postal Card
Overall Experience

We are delighted with the care and support that my Mum receives. The staff are very professional and caring. They always keep us informed of initiatives in the care home.

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Review from June H (Wife of Resident) published on 20 October 2016 Submitted via Postal Card
Overall Experience

This is the best home my husband has been in, he had to go into a home in May 2014. In the other two homes, he was neglected and safeguards were put in place once by me and once by the hospital. When he went to County Homes, the hospital had only given him 2 to 3 days to live. He has come on leaps and bounds since he has been there and I'm so grateful. The staff are wonderful.

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Review from Catherine K (Wife of Resident) published on 23 May 2016 Submitted via Postal Card
Overall Experience

Such a lovely home and very caring, the staff are very very efficient.

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Review from Stephen M (Son of Resident) published on 3 May 2016 Submitted via Postal Card
Overall Experience

My father suffers from dementia. The standard of care is excellent. The staff all do a first class job and provide a wonderful service in difficult times for our family. The home is very clean and the food is good. I would not hesitate to recommend this care home for anybody who are enduring difficult times like ourselves to look after their loved ones.

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Review from Lindsay M (Granddaughter of Resident) published on 22 April 2016 Submitted via Website
Overall Experience

My grandfather spent nine months at County Homes and I have to say in all his time there I could not fault them. Their care and dedication was exceptional and they treated him with the most compassion you could hope for. A member of staff came to his funeral and a comment he made summed up everything.''They are like our grandparents and we treat them like we would our own''. I would recommend this home to everyone!!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Accreditations

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Meet the Team (1)

Debby Jamieson
Debby JamiesonJob Title:Home ManagerJoined: 2005

“Kindness costs nothing and is the greatest gift you can give someone.”

As a Registered Nurse, Debby has gained many years’ experience in providing care and support to elderly people, to enrich their lives. She is a dedicated and knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.

Having worked at County Homes for several years, Debby shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at County Homes.

When asked what she enjoys most about her role, Debby remarked: “I love to see my Residents smiling and happy. Knowing that both myself and my staff are in some part responsible is very rewarding.”

Away from work, Debby enjoys exploring new cultures through her love of travel along with spending time with her children and grand-children.

If you would like to find out more information about County Homes, Debby has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

You can contact Debby on 0151 604 0022 or via email on countyhomes.manager@hc-one.co.uk

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