
Outstanding caring staff.Karen S S(Niece of Resident/Service User)



Outstanding caring staff.Karen S S(Niece of Resident/Service User)



County Homes in Woodchurch, just outside of Birkenhead is an 82-bed care home.
It has a supportive, skilled team that delivers specialist dementia nursing care.
Residents have plenty of areas to relax and dine, including six sitting rooms, six dining areas, two visitor lounges, a tearoom and a bar.
There is a hairdressing salon, memory room and sensory area.
Care plans consider medical, personal and dietary needs and the residents' likes and dislikes, religious preferences, and suggestions from family members.
Care Provided by County Homes Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Nursing Care
- Dementia Nursing Care
- For a maximum of 81 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact County Homes Care Home for full pricing details and T&Cs.
Contact County Homes Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Sarah Stroud(General Manager)
Local Authority / Social Services
Admission Information
- Ages 20+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2012
- Number of floors: 2
Room Information
- Single Rooms (81)
County Homes Care Home Reviews (70)
County Homes Care Home has a Review Score of 8.3 (8.330) out of 10, based on 4 reviews in the last 2 years.
Over all time County Homes Care Home has 70 reviews.
I would like to thank all the staff at County Homes for the kindness they showed to our Mum and our family. Most people who read reviews do so to see the type of home they will be placing their loved one; this is no easy task and one that is not taken lightly. By the time our family had started to look for respite care we were at breaking point and someone recommend County Homes. From the time Mum went in, the staff reassured us that we had made the right decision and having witnessed so many acts of kindness to the residents, this made us feel happy leaving her in their care. The staff are so professional but this is tempered by them being able to give a hug and reassurance to the resident then sit and comfort them till they felt better, these acts of kindness made myself and my family feel reassured that they were the right people to look after our treasured mum. Their philosophy is justified and proven on a daily basis, they are a caring company.
The home my dad is in I can't thank them enough as they are really caring towards the residents. They have good food and lots of treats throughout the day. The whole staff from cleaners to head carers are so helpful and welcoming towards the families. The entertainment staff are great and they have something on most days. Overall I am really pleased with the care my dad is receiving.
However, from our initial contact with the home manager, we knew we were making the right decision.
I have nothing but the utmost praise for the home itself - its facilities; its cleanliness; its professionalism.
The staff are wonderful - always patient, always caring - even under difficult circumstances.
Sadly our mother passed away on 5th November, but we will be forever grateful to everyone at County Home for making her last painful months all the more bearable.
My mother appears to be very happy and contented which gives me peace of mind. The staff are friendly and caring. I like the small wards so that my mum doesn't get lost in the crowds. She is well looked after as she is clean and well dressed at all times. It is a good feeling that I see the same staff, as well as this, means they know my mum's needs and she isn't just another patient or resident.
Mum's dementia makes her quite difficult to deal with often. She is treated with care and understanding and sometimes with humour. Physically she has improved (mobility).
The staff there are so caring and really professional, they treat all their clients with dignity and respect.
I would highly recommend this home, they are lovely from the manager to the laundry workers and are all very friendly to us as we visit every day.
I sleep at night knowing he is being cared for with utmost dignity. Thank you all for giving me peace of mind.
They ensure residents are eating and drinking properly which is difficult in an environment where everybody has some form of dementia.
Visiting hours are good.
Can not thank the staff enough for their care of our dad. All staff are welcoming and friendly and we are always made to feel welcome. We are always offered a drink when we come in. Dad is always well groomed and dressed nicely. This is our first experience of a care home and we have been really impressed with the care given. All staff genuinely seem to care for the residents in their charge.
I and my daughters and grandson are always treated well and feel welcomed. The resident is treated very well which is comforting. The home is a lovely building with a lovely decor.
In the two and a half years my husband has been a resident at County, I cannot ask more of the staff and carers. They treat everyone with kindness and patience and dignity.
Having reached the decision that I could no longer care for my husband at home, I began the process of looking for a care home that was in the parameters of my very high standards. I visited many homes, realising that I would have to compromise in some areas. I spent time at County Homes and made the decision to ask for a place for my husband. Over the year that he has been in his new home, I have been present about 8 hours every day. I have observed not only the care my husband receives but the care that is given to all the residents on his unit. You can see the reaction from the residents when they see a staff member they are fond of - you can't put a price on the care and love that is shown every day. The manager's door is always open if any relative has any concerns they will be listened to and their concerns looked into.
I find the staff very pleasant - there is a nice friendly atmosphere. My husband's bed is changed regularly, the room frequently cleaned and his personal needs are adequately met - hair cut regularly and he is very settled there now. I am always greeted in a friendly manner and made welcome.
My dad has been here 3 years plus. Staff are excellent. Food is good, brilliant management, good standard of care. My dad is very settled and happy. I can and have recommended this home to other people.
The person who took them out was marvellous.
I am very sorry that the activities had not been to a high standard on this day. I have investigated your concerns with the team at County Homes. It was confirmed that during...
They had time for him, he was suffering from dementia. He died there age 98 years old. We knew he was in safe hands with the staff in County Homes.
All the residents are so well looked after, the décor and furniture are excellent, as are the staff. They are so friendly and nothing is too much trouble.
Everything is 5 star and I cannot praise the home and staff enough.
My father sadly passed away, but for the 3 and a half years he was a resident, he was treated as a human being. With care and compassion and a genuine regard for his happiness and well-being.
The last 8 months of my father's life was made much more pleasant than they would otherwise have been, by the friendly care and attention he received from the staff at County Homes. He was consistently treated with kindness and dignity. I especially noticed how well nurses and care workers functioned together as a team. They became almost like a second family to him and to us, his relatives. My father responded well and became noticeably more relaxed and seemed to feel much more secure than he had previously. His final few days were spent in the care home, surrounded by nurses and carers he had grown to know and become fond of. His passing was made as comfortable as we or he could have wished.
I visited 30 care homes before choosing County Homes.
When mum suddenly got ill we were able to sleep there for 4 days before she died. All the staff demonstrated empathy, provided shoulders to cry on, food, but mums care and pain relief was the priority.
One of the nurses treated mum like she was her mum, I will never forget the warmth she demonstrated.
Some of the staff deserve medals.
Bed Vacancies
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Meet the Team (1)

“Kindness costs nothing and is the greatest gift you can give someone.”
As a Registered Nurse, Debby has gained many years’ experience in providing care and support to elderly people, to enrich their lives. She is a dedicated and knowledgeable leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Having worked at County Homes for several years, Debby shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at County Homes.
When asked what she enjoys most about her role, Debby remarked: “I love to see my Residents smiling and happy. Knowing that both myself and my staff are in some part responsible is very rewarding.”
Away from work, Debby enjoys exploring new cultures through her love of travel along with spending time with her children and grand-children.
If you would like to find out more information about County Homes, Debby has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.
You can contact Debby on 0151 604 0022 or via email on countyhomes.manager@hc-one.co.uk
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