County Homes Care Home

I would like to thank all the staff at County Homes for the kindness they showed to our Mum and our family. Most people who read reviews do so to see the type of home they will be placing their loved one; this is no easy task and one that is not taken lightly. By the time our family had started to look for respite care we were at breaking point and someone recommend County Homes. From the time Mum went in, the staff reassured us that we had made the right decision and having witnessed so many acts of kindness to the residents, this made us feel happy leaving her in their care. The staff are so professional but this is tempered by them being able to give a hug and reassurance to the resident then sit and comfort them till they felt better, these acts of kindness made myself and my family feel reassured that they were the right people to look after our treasured mum. Their philosophy is justified and proven on a daily basis, they are a caring company.

The home my dad is in I can't thank them enough as they are really caring towards the residents. They have good food and lots of treats throughout the day. The whole staff from cleaners to head carers are so helpful and welcoming towards the families. The entertainment staff are great and they have something on most days. Overall I am really pleased with the care my dad is receiving.

Sadly our mother passed away on 5th November, but we will be forever grateful to everyone at County Home for making her last painful months all the more bearable.

My mother appears to be very happy and contented which gives me peace of mind. The staff are friendly and caring. I like the small wards so that my mum doesn't get lost in the crowds. She is well looked after as she is clean and well dressed at all times. It is a good feeling that I see the same staff, as well as this, means they know my mum's needs and she isn't just another patient or resident.

Mum's dementia makes her quite difficult to deal with often. She is treated with care and understanding and sometimes with humour. Physically she has improved (mobility).

I would highly recommend this home, they are lovely from the manager to the laundry workers and are all very friendly to us as we visit every day.

I sleep at night knowing he is being cared for with utmost dignity. Thank you all for giving me peace of mind.

Visiting hours are good.

Can not thank the staff enough for their care of our dad. All staff are welcoming and friendly and we are always made to feel welcome. We are always offered a drink when we come in. Dad is always well groomed and dressed nicely. This is our first experience of a care home and we have been really impressed with the care given. All staff genuinely seem to care for the residents in their charge.

I and my daughters and grandson are always treated well and feel welcomed. The resident is treated very well which is comforting. The home is a lovely building with a lovely decor.

In the two and a half years my husband has been a resident at County, I cannot ask more of the staff and carers. They treat everyone with kindness and patience and dignity.

Having reached the decision that I could no longer care for my husband at home, I began the process of looking for a care home that was in the parameters of my very high standards. I visited many homes, realising that I would have to compromise in some areas. I spent time at County Homes and made the decision to ask for a place for my husband. Over the year that he has been in his new home, I have been present about 8 hours every day. I have observed not only the care my husband receives but the care that is given to all the residents on his unit. You can see the reaction from the residents when they see a staff member they are fond of - you can't put a price on the care and love that is shown every day. The manager's door is always open if any relative has any concerns they will be listened to and their concerns looked into.

I find the staff very pleasant - there is a nice friendly atmosphere. My husband's bed is changed regularly, the room frequently cleaned and his personal needs are adequately met - hair cut regularly and he is very settled there now. I am always greeted in a friendly manner and made welcome.

My dad has been here 3 years plus. Staff are excellent. Food is good, brilliant management, good standard of care. My dad is very settled and happy. I can and have recommended this home to other people.

The person who took them out was marvellous.

They had time for him, he was suffering from dementia. He died there age 98 years old. We knew he was in safe hands with the staff in County Homes.

Everything is 5 star and I cannot praise the home and staff enough.

My father sadly passed away, but for the 3 and a half years he was a resident, he was treated as a human being. With care and compassion and a genuine regard for his happiness and well-being.

The last 8 months of my father's life was made much more pleasant than they would otherwise have been, by the friendly care and attention he received from the staff at County Homes. He was consistently treated with kindness and dignity. I especially noticed how well nurses and care workers functioned together as a team. They became almost like a second family to him and to us, his relatives. My father responded well and became noticeably more relaxed and seemed to feel much more secure than he had previously. His final few days were spent in the care home, surrounded by nurses and carers he had grown to know and become fond of. His passing was made as comfortable as we or he could have wished.

Some of the staff deserve medals.