Care Homes Owned by The Bondcare Group

8.9 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Bondcare Group
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The Bondcare Group Locations (65)

 - Browse 65 Care Homes, Adult Day Care Centres and Extra Care Housing owned by The Bondcare Group
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Beechcare Care Home
Darenth Road South, Darenth, Dartford DA2 7QT 
"Mum has settled really well and is happy. I haven't seen her smile so much for a long time. She is enjoying the food very much. She feels…"   Read all 69 reviews
  • from £2,000 / week
  • 66 Rooms
Location Type Care Home

Beechcare Care Home is located in the village of Darenth in Kent. The home is easily accessible to shops, amenities and public transport. Darenth is convenient for the M25 motorway and is just two ... Read more about Beechcare Care Home

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Sycamore Park Care Home
Alandale Road, off Bradley Road, Huddersfield HD2 1QE 
"The warmest of welcomes is always on offer at this remarkable care home. Prior to arrival Dad had gone through a difficult time. So it was…"   Read all 40 reviews
  • from £1,700 / week
  • 46 Rooms
Location Type Care Home

CQC rated Outstanding in Caring (July 2022), Sycamore Park provides residential and specialist dementia care for up to 46 older people. The home features all en-suite bedroom suites, including many ... Read more about Sycamore Park Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Allington House
Marsh House Avenue, Billingham TS23 3ET 
"My mother chose to go into Allington House because she needed 24 hour care. A friend of hers had been there and recommended it. She was…"   Read all 40 reviews
  • from £1,200 / week
  • 49 Rooms
Location Type Care Home

Allington House in Stockton-on-Tees, first opened its doors in 2007 and is a modern, purpose-built care home. It promotes individual, person-centered care in a relaxed and comfortable atmosphere, ... Read more about Allington House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Lashbrook House Care Home
Mill Road, Shiplake, Henley-on-Thames RG9 3LS 
"Lashbrook House is just a fantastic care home. It has a wonderful, friendly atmosphere from the minute that you walk in. The house and…"   Read all 53 reviews
  • from £1,400 / week
  • 46 Rooms
Location Type Care Home

Lashbrook House has over 20 years’ experience in caring for older people, the home is proud to offer the highest standard of residential, nursing and dementia care in a warm and welcoming ... Read more about Lashbrook House Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Alexander Court Care Centre
320 Rainham Road South, Dagenham RM10 7UU 
"The Alexander Court team are very caring and kind. They take care of their residents and work as a team. It's like having an extension of…"   Read all 44 reviews
  • from £1,200 / week
  • 82 Rooms
Location Type Care Home

Alexander Court is a modern and purpose-built home specialising in the provision of nursing care and located in Dagenham. With 80 rooms, all of which are en-suite, the décor is bright and modern, ... Read more about Alexander Court Care Centre

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Willow Park
Baghill Lane, Pontefract WF8 2HB 
"Mum was a resident in Willow Park for a little over 3 years. Every time we visited, she was comfortable, clean and tidy. The personal care…"   Read all 48 reviews
  • from £1,365 / week
  • 64 Rooms
Location Type Care Home

Willow Park is a purpose-built facility in Pontefract, West Yorkshire, built to suit skilled care within an environment where residents can enjoy independent living. Together with care provision and ... Read more about Willow Park

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Cleveland View
Cargo Fleet Lane, Middlesbrough TS3 8NN 
"Lovely, helpful staff. Always willing to answer any questions. Always fantastic activities available for the residents, family are more…"   Read all 24 reviews
  • from £1,000 / week
  • 60 Rooms
Location Type Care Home

Cleveland View is located less than a mile from the centre of Middlesbrough. The home is convenient for main road links (A66 and A19) and is well served by an efficient bus route. Cleveland View is ... Read more about Cleveland View

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Beech Court Care Centre
298/304 South Street, Romford RM1 2AJ 
"1 - polite + courteous staff 2 - no smell of urine 3 - attractive and up to date decor 4 - clean + tidy rooms 5 - approachable staff 6…"   Read all 35 reviews
  • from £1,298 / week
  • 53 Rooms
Location Type Care Home

Beech Court is located within a vibrant local community and has been designed to support residents needing additional care from specialist nurses. The home has 50 en-suite rooms, all decorated to ... Read more about Beech Court Care Centre

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Elm Park
197 Great North Road, Woodlands, Doncaster DN6 7TZ 
"Our mum was at Elm Park for 3 years, totally bed bound the whole time. The room was the most spacious and attractive we could find in the…"   Read all 22 reviews
  • from £1,525 / week
  • 100 Rooms
Location Type Care Home

Elm Park has been developed to a vision for luxury care accommodation, supported by a service that supports an independent lifestyle and is warm and welcoming to family and friends. There is a ... Read more about Elm Park

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
County Homes Care Home
40 New Hey Road, Woodchurch, Birkenhead, Wirral CH49 5LE 
"Moved Dad from another home on 23rd December 2025, due to needing increased care, within an hour of being here, we could see a marked…"   Read all 70 reviews
  • from £1,200 / week
  • 90 Rooms
Location Type Care Home

County Homes in Woodchurch, just outside of Birkenhead is an 82-bed care home. It has a supportive, skilled team that delivers specialist dementia nursing care. Residents have plenty of areas ... Read more about County Homes Care Home

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Hamilton House Care Centre
6 Drayton Lane, Drayton, Portsmouth PO6 1HG 
"The manager is so nice , calm and friendly two members of staff are the best. Thanks for being a good listener to staff and also caring…"   Read all 31 reviews
  • from £1,697 / week
  • 60 Rooms
Location Type Care Home

Hamilton House is a Portsmouth care accommodation that specialises in nursing, residential and dementia care, with a service based around supporting the independence of service users. The home ... Read more about Hamilton House Care Centre

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
The Uplands
Clayton Way, Bicton Heath, Shrewsbury SY3 8GA 
"My husband was as resident on Meole ward for a short time with dementia, the care given by the Nurses and carers was excellent. During the…"   Read all 29 reviews
  • from £1,498 / week
  • 81 Rooms
Location Type Care Home

The Uplands care home in Shrewsbury provides nursing care for older people and those with dementia. The purpose-built care home offers care for up to 81 people. Every bedroom is ensuite and has ... Read more about The Uplands

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Crossgate Care Home
Meiklewood Road, Kilmarnock KA3 2EL 
"Since I viewed Crossgate Care Home I knew it was the one for my brother. The staff are very caring and brought my brother out of his shell.…"   Read all 23 reviews
  • from £1,300 / week
  • 66 Rooms
Location Type Care Home

Crossgates Nursing Home, in Kilmarnock, offers a versatile care service for a wide range of personal needs, maintaining many nursing packages as well as respite and dementia care provision. The ... Read more about Crossgate Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Green Acres Nursing Home
Rigton Drive, Burmantofts, Leeds LS9 7PY 
"My late mothers partner was a resident for almost 2 years. He was very well looked after. He was always dressed and out of bed, up until…"   Read all 40 reviews
  • from £1,200 / week
  • 62 Rooms
Location Type Care Home

Green Acres Care Home – Where Care Meets Comfort Green Acres is a modern, single-storey nursing home located close to Leeds city centre and adjacent to St James’s Hospital. Designed with both ... Read more about Green Acres Nursing Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
The Coppice Nursing Home
84 Windsor Road, Oldham OL8 1RQ 
"My wife has been a resident at this care home for 5 years now. I visit here twice every day. The manager, staff carers, kitchen, cleaners…"   Read all 26 reviews
  • from £1,050 / week
  • 44 Rooms
Location Type Care Home

The Coppice in Oldham is a 44 bedded nursing home specialising in Alzheimer’s, visual, speech and hearing impairment and dementia-related care. The Coppice is renowned for its end-of-life ... Read more about The Coppice Nursing Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
The Links Care Centre
Kismet Gardens, Bradford BD3 7NJ 
"My dad was moved to the care home late June 2024. The management and staff of the Home are very pleasant, communicative and clearly…"   Read all 24 reviews
  • 85 Rooms
Location Type Care Home

The Links Care Centre in Bradford provides a welcoming home for people who need care and support. Trained, friendly staff give people personalised care in a supportive environment. Residents ... Read more about The Links Care Centre

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Rose Lodge Care Home
Gibbet Street, Halifax HX1 4JW 
"This review is difficult for me to write but we as a family feel that it's necessary to show our gratitude to the staff and to express our…"   Read all 48 reviews
  • from £1,148 / week
  • 107 Rooms
Location Type Care Home

Rose Lodge Care Home in Halifax has over 107 dedicated rooms for residents, providing a comfortable and relaxing home which caters for older people and those living with dementia, Alzheimer’s, other ... Read more about Rose Lodge Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Henwick Grange Nursing Home
68 Hallow Road, Worcester WR2 6BY 
"Fantastic staff and residents are well looked after. Every member of staff are always ready to chat about anything relatives wish to…"   Read all 27 reviews
  • from £1,200 / week
  • 56 Rooms
Location Type Care Home

Henwick Grange Nursing Home provides residential, nursing and dementia care for a wide range of elderly needs, as well as for people with physical disabilities. The facility and well-furnished and ... Read more about Henwick Grange Nursing Home

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Brook House Care Centre
20 Meadowford Close, Thamesmere Drive, Thamesmead, London SE28 8GA 
"On entering receptionist, very friendly all the staff, very good, and easy to, talk too, management also, very good, and pleasant, food,…"   Read all 30 reviews
  • from £1,100 / week
  • 74 Rooms
Location Type Care Home

Brook House Care Centre is situated in the Borough of Greenwich and is a modern. three-storey home specialising in nursing and dementia care for up to 50 older people, as well as to 24 young ... Read more about Brook House Care Centre

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Herondale/Kingfisher
175 Yardley Green Road, Birmingham B9 5PU 
"Our experience at this nursing home has been very positive. Amir has settled in very well, and the staff have been very supportive and…"   Read all 59 reviews
  • from £1,300 / week
  • 79 Rooms
Location Type Care Home

Herondale/Kingfisher in Birmingham ensures each care home residents’ safety, comfort and high quality care is upheld. Trained staff give people the support they need. Residents can enjoy a ... Read more about Herondale/Kingfisher

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
Richmond Court
Willington Care Village, Hall Lane, Willington, Crook DL15 0PR 
"Homes are compassionate, staff are well trained and get the residents to engage in activities. Food is nutritious, and is always served…"   Read all 23 reviews
  • from £1,350 / week
  • 49 Rooms
Location Type Care Home

Richmond Court is a County Durham nursing home, offering an extensive list of personalised care packages, as well as specialising in dementia care provision. The accommodation is comfortable and ... Read more about Richmond Court

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Oak Park Care Home
Walnut Lane, Dewsbury WF12 8NJ 
"Mum was a resident in the Nightingale suite for just over a month before she died, having previously stayed at Oak Park for respite over…"   Read all 30 reviews
  • from £1,360 / week
  • 66 Rooms
Location Type Care Home

Oak Park Care Home is a purpose-built home designed to provide residents with affordable independent living. The home is located on Walnut Lane in Chickenley, Dewsbury and is ideally situated for all ... Read more about Oak Park Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Rosewood House Care Home
82 Redmans Road, Stepney Green, London E1 3AG 
"I've been a Resident at Rosewood House Care home in the neurology unit, for almost 2 years now. I honestly, don't know where would I be if…"   Read all 37 reviews
  • from £1,200 / week
  • 90 Rooms
Location Type Care Home

Situated in the heart of London with stunning views of the city, Rosewood House provides residential, dementia and nursing care for the older community, and a range of specialist neurological ... Read more about Rosewood House Care Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Grosvenor Park Care Home
26 Brookfield Road, Bexhill-on-Sea TN40 1NY 
"So delighted we found this home for my mum. It has made the incredibly hard transition of having her leave her own home to being cared for…"   Read review
  • from £1,250 / week
  • 23 Rooms
Location Type Care Home
Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Kelvedon House
10 Clarkson Road, Wednesbury WS10 9AY 
"Regarding activity sessions within Kelvdon House with a specific staff member and the team, they are well-organised, fun and an excellent…"   Read all 22 reviews
  • 52 Rooms
Location Type Care Home

Kelvedon House in Wednesbury is a state-of-the-art, purpose-built 52-bed care home split into four units, situated across the road from Brunswick Park. Kelvedon House specialises in supporting ... Read more about Kelvedon House

Younger Adult Care Permanent Care Respite Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
ILC College
358 Rosliston Road, Stapenhill, Burton-on-Trent DE15 9RJ 
"My daughter loves attending the ILC. She has lots of friends there and the staff are fantastic; they are so patient, attentive and…"   Read all 8 reviews
Location Type Adult Day Care Centre

The Independent Learning Centre (ILC) is a centre for people with learning disabilities in Burton-on-Trent. It is located next to Hill Lodge Residential Care Home. The dedicated staff team offers ... Read more about ILC College

Portland Day Centre
Willington Care Village, Hall Lane, Willington, Crook DL15 0PW 
"My grandson attends Portland Day Centre, staff are very helpful and friendly. My grandson looks forward to attending and enjoys his days…"   Read all 2 reviews
Location Type Adult Day Care Centre

Portland Day Centre is a caring and friendly and welcoming service that allows vulnerable adults to socialise, relax or enjoy activities, at the same time as being safeguarded by dedicated ... Read more about Portland Day Centre

The Bondcare Group Reviews (2543)

8.9

The Bondcare Group has a Group Review Score of 8.9 (8.949) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Bondcare Group must have a Review Score.

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Review of

Chatsworth Grange Nursing Home

from Giselle D (Daughter of Resident) published on 20 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been at Chatsworth Grange Nursing Home and I now feel I can relax knowing he is happy and well looked after. The home is spotless, the food is amazing, staff are very attentive and always have time to spend if my dad needs a chat.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Rooms
  • Value for Money
Review of

Hillside Nursing Home

from L S (Daughter of Resident) published on 17 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was fast tracked into Hillside Nursing Home after having many falls at home and spending time in Hospital..From my first vist to see the Nursing home I was so sure this was the place for my father ...he has now been there for 2 months and I can see him a lot happier and settled..All of the Nursing
staff and carers are lovely.
My father has started to enjoy activities that he would never have been involved in before..I would Definitely recommend this to people as a lovely care home .A Big Thankyou to all staff..
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you for taking the time to share such positive feedback. We are delighted to hear that your father has settled well and is enjoying life at Hillside, especially taking part in activities. Our team works hard to provide a safe, caring and supportive environment for every resident, and it is wonderful to know this has made a difference. Your kind words will mean a lot to the staff. Thank you again for your recommendation
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Review of

Willow Park

from C H (Daughter of Resident) published on 17 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was a resident in Willow Park for a little over 3 years. Every time we visited, she was comfortable, clean and tidy. The personal care was performed with kindness and dignity. As time went on, we noticed mum became happier through the care, companionship and friendliness of the staff. She had complex
needs, and all of them were met adequately, from the comfortable wheelchair to suitably prepared food and drink. All the staff were friendly and welcoming to us as visiting family, and we will always be grateful for the love and care shown to our mum. A sincere thank you to all.
Reply from Victoria Darlow, Home Manager at Willow ParkThank you so much for taking the time to complete the review. It really does mean a lot. Thank you again for giving us the opportunity to care for Mum and for us to be part of Mum's journey.
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Review of

Larchwood House

from Jill T (Daughter of Resident) published on 17 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my Mum received at Larchwood was extremely good. Mums stay there was only for 11 days before she passed away but I was more than impressed with the quality of her care and the attentiveness of all the staff during that time. The home had a good friendly vibe and the cleanliness was second to
none.
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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review of

County Homes Care Home

from Melanie R (Daughter of Resident) published on 17 March 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father moved here once his needs could not be met at his previous home. From the beginning the home felt safe, homely and full of love & care for the residents. Absolutely everyone was kind, smiley, friendly & helpful. We were kept in the loop about dad's condition & when he was in that palliative
stage we witnessed him being treated with great care & dignity. They also cared for us when we visited as it did become very difficult. We would highly recommend this home, it is wonderful.
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  • Treated with Dignity
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Review of

Southwell Court

from A J (Daughter of Resident) published on 16 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
The chef made an amazing birthday cake for our mum (as she does for every resident) On the big day mum was absolutely thrilled with the cake which was decorated to reflect her love of gardening. Mum really enjoyed tea and cake with family and friends in the afternoon. We are very grateful for everyone's
hard work to make this a special day for mum.
Reply from Charles G Sadler, General Manager at Southwell CourtYou are so welcome, its a privilege to be able to play a part in your mothers Birthday celebrations and we are so very grateful for your wonderful review. Sincerely all the best to your lovely family
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Review of

Crossgate Care Home

from Margaret A (Sister of Resident) published on 16 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since I viewed Crossgate Care Home I knew it was the one for my brother. The staff are very caring and brought my brother out of his shell. He feels very secure and happy. I've been in care homes visiting and I find Crossgate more like a hotel and always has a fresh smell. I have been notified any time
my brother was unwell and that's when I know it's the vest place for him.
Reply from Donna Van Heddegem, Manager at Crossgate Care HomeThank you for your kind review. We are very grateful for your feedback. I shall pass on your kind words to all our staff.
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Review of

Grosvenor Park Care Home

from Michelle D (Daughter of Resident) published on 16 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
So delighted we found this home for my mum. It has made the incredibly hard transition of having her leave her own home to being cared for with so much respect, kindness and support throughout this hard transition. Absolutely all members of the staff have made the home an inviting place for her to settle.
We now know she is in safe hands. Knowing she is getting her whole mental and physical heath cared for is such a relief.
The location is absolutely perfect. The seafront is literally a stones throw away. Which has been great for going on walks along. The staff and family take her regularly out for walks, which she loves, whatever the weather.
The dinning area is always well presented, her dietary requirements are consistently catered for.
I now have the reassurance in the incredibly hard discission to move mum into the home, that it is the right choice for her and her needs.
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Review of

Birch Tree Manor

from Patricia B (Sister of Resident) published on 13 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister has been cared for by the staff at Birch Tree Manor for over 3 years. I cannot fault any of the staff who care for her. They all treat her with such kindness and respect and are so anxious to do everything they can to make her comfortable and happy. All the activities, including trips out,
she has enjoyed. Now sadly she needs extra care and everyone is doing their best for her. She couldn't be in better hands. As relatives any queries have been answered immediately. We have no worries about her nursing care or general care. Thank you to everyone at Birch Tree Manor for their dedication.
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Review of

Beechcare Care Home

from David H (Son-in-law of Resident) published on 9 March 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The last time I was in this Home was ten years ago, when we came in with Winifred I was totally surprised by the interior of the Home, Totally modernised, and up to the 21st century! Also the staff are all so experienced and friendly. The catering is first class.
Winifred has settled very quickly and
is very Happy.
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Review of

Beechcare Care Home

from Liz H (Daughter of Resident) published on 9 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has settled really well and is happy. I haven't seen her smile so much for a long time.
She is enjoying the food very much.
She feels safe and is cared for very well.
We feel so relieved that we can now visit as family and not be her carers.
Beechcare has worked its magic on Mum
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Review of

Southwell Court

from W N (Sister of Resident) published on 9 March 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall experience is good although staff shortages can be challenging all staff are great and no task is too much. The carpet in the room could be cleaner but apart from that the cleanliness, the food and the choice is outstanding.
Reply from Charles G sadler, General Manager at Southwell CourtThank you so much for your kind review, I'm very grateful you are so happy with our new food menu in particular. Wishing you and your family the very best
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Review of

The Fountains Care Centre

from R K (Wife of Resident) published on 9 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Xmas lunch was very disappointing most of it couldn't be eaten
Tough beef. Dry roast potatoes
burnt pigs in blankets.watery gravy
The overall menu is good but preparation and serving of meals should be overalled ie The veg is always overcooked sausages are served 2 to 3 times a week the fish served
on a Friday is mostly all batter every day the meals are only barely warm .This has been discussed many times but it's still the same.
On the occasion day the residents do get a nice meal.
The plastic drinking beakers are very badly stained as well as the desert spoons they are not washed properly and should be bleached or renewed If all the above could be changed the Fountains would be in my view PERFECT
Also the activity ladies go above and beyond for all the residents my rating for those ladies would be a 5 star plus
Reply from Claire May, Home Manager at The Fountains Care CentreThank you for your comments. I was unaware of the issues with Christmas lunch, however this is your experience and I respect that. I would like to have another conversation with you to see where improvements can be made and to go through recent menu changes. I also appreciate your other positive comments and will ensure the activity team receive your compliments. Thank you again.
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Review of

The Hawthorns Care Home

from Eric F (Brother of Resident) published on 9 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always welcoming, friendly and accomodating. Brother recently had to go to hospital, where he was treated appallingly. After one week of returning to the Hawthorns, he was back to his normal self prior to his hospital stay.
Reply from Mawuli Mensa, Home Manager at The Hawthorns Care HomeDear reviewer, thank you so much for your kind words, which mean a lot to us all.
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Review of

Donwell House Nursing Home

from Clare M (Daughter of Resident) published on 6 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't recommend Donwell house enough to anyone thinking about care facilities.
My mam became a resident in May 2025 due to a decline in her Alzheimer's.
We quickly discovered that the foundations of this care home are built on kindness, respect, care, compassion and dignity.
The staff become surrogate
family to the residents and as such, have the residents best interests at heart and this was evident in every interaction my family witnessed, not just with my mam but with all residents.
My mam passed away a week ago but during her last days the staff were incredible, showing such compassion, kindness and love not just to my mam but to the whole family. As a family we will forever be grateful and no words I have are enough to thank each and every member of staff. Angels on earth
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing HomeThank you so much for the beautiful , kind words. It has been an absolute pleasure caring for your mother.
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Review of

Larchwood House

from Joseph A (Husband of Resident) published on 5 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the week of my wife's admittance to Larchwood, Norwich, the manager and all her staff made us so welcome. Larchwood was so clean and organised, the staff and nurses all had their own routine to work on. Nothing was too much trouble for them. My wife was happy there. I would give my highest recommendation
for anyone to be placed at Larchwood House.
Reply from Howard Emanuel, RM at Larchwood HouseThank you Joseph for your review - Our staff pride themselves in the care they provide. We are delighted that your wife has had the dignity and care in our home.
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Review of

The Coppice Nursing Home

from K A (Daughter of Resident) published on 4 March 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum settled in very quickly.
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Review of

The Coppice Nursing Home

from Anita H (Wife of Resident) published on 4 March 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very early door to make an overal finding but happy so far.
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Review of

The Coppice Nursing Home

from Brian T (Husband of Resident) published on 4 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been a resident at this care home for 5 years now. I visit here twice every day. The manager, staff carers, kitchen, cleaners maintence absolutely everone are a breath of fresh air to me. They treat my wife with respect and care and dignity. I applaud them all sincerley. They are always
available for me too. Thank you to The Coppice Care Home for every thing.
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Review of

Herondale/Kingfisher

from Jamil S (Brother of Resident) published on 2 March 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience at this nursing home has been very positive. Amir has settled in very well, and the staff have been very supportive and comforting for Amir.
All of Amir's needs have been met, and staff members have been active in uplifting Amir's spirits in this difficult time, as a famiy we are satisfied
with the service.
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