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Care Homes Owned by The Bondcare Group

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9.0 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by The Bondcare Group
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The Bondcare Group Locations (65)

 - Browse 65 Care Homes, Adult Day Care Centres and Extra Care Housing owned by The Bondcare Group
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Elton Hall
Elton Village, Stockton-on-Tees TS21 1AG 
8.9 48 reviews
Elton Hall, Stockton-on-Tees, Cleveland & Teesside
"Warm, friendly greetings and help at all times by all of the staff. They go the extra mile for residents and family. The areas are well…"   Read all 48 reviews
  • from £1,100 / week
  • 70 Rooms
Location Type Care Home

Elton Hall is located in attractive grounds in a peaceful setting, and is within 2 miles of both Darlington and Stockton. This grand stately home provides accommodation in a 66-bedded Care Home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Beechcare Care Home
Darenth Road South, Darenth, Dartford DA2 7QT 
8.8 69 reviews
Beechcare Care Home, Dartford, Kent
"Mum has settled really well and is happy. I haven't seen her smile so much for a long time. She is enjoying the food very much. She feels…"   Read all 69 reviews
  • from £2,000 / week
  • 66 Rooms
Location Type Care Home

Beechcare Care Home is located in the village of Darenth in Kent. The home is easily accessible to shops, amenities and public transport. Darenth is convenient for the M25 motorway and is just two ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Bromford Lane Care Centre
28 Fairholme Road, Washwood Heath, Birmingham B36 8HP 
8.8 115 reviews
Bromford Lane Care Centre, Birmingham, West Midlands
"My husband has been a resident for 9 months and in all that time he has been treated with respect and kindness. He has been very well…"   Read all 115 reviews
  • 116 Rooms
Location Type Care Home

Bromford Lane Care Centre makes an excellent contribution to care provision in the Washwood Heath area of Birmingham, with a 116-person capacity and a service suitable for a wide range of care ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Allington House
Marsh House Avenue, Billingham TS23 3ET 
8.8 40 reviews
Allington House, Billingham, Cleveland & Teesside
"My mother chose to go into Allington House because she needed 24 hour care. A friend of hers had been there and recommended it. She was…"   Read all 40 reviews
  • from £1,200 / week
  • 49 Rooms
Location Type Care Home

Allington House in Stockton-on-Tees, first opened its doors in 2007 and is a modern, purpose-built care home. It promotes individual, person-centered care in a relaxed and comfortable atmosphere, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Herondale/Kingfisher
175 Yardley Green Road, Birmingham B9 5PU 
8.8 65 reviews
Herondale/Kingfisher, Birmingham, West Midlands
"Looked after my poorly stepdad for end of life care, although his time here was very short, the team looked after him with respect and care…"   Read all 65 reviews
  • from £1,300 / week
  • 79 Rooms
Location Type Care Home

Herondale/Kingfisher in Birmingham ensures each care home residents’ safety, comfort and high quality care is upheld. Trained staff give people the support they need. Residents can enjoy a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Cleveland View
Cargo Fleet Lane, Middlesbrough TS3 8NN 
8.7 24 reviews
Cleveland View, Middlesbrough, Cleveland & Teesside
"Lovely, helpful staff. Always willing to answer any questions. Always fantastic activities available for the residents, family are more…"   Read all 24 reviews
  • from £1,000 / week
  • 60 Rooms
Location Type Care Home

Cleveland View is located less than a mile from the centre of Middlesbrough. The home is convenient for main road links (A66 and A19) and is well served by an efficient bus route. Cleveland View is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Beech Court Care Centre
298/304 South Street, Romford RM1 2AJ 
8.7 36 reviews
Beech Court Care Centre, Romford, London
"For the short time mum was in Beech Court, she was shown love, respect, dignity and provided with such wonderful care. The staff all…"   Read all 36 reviews
  • from £1,298 / week
  • 53 Rooms
Location Type Care Home

Beech Court is located within a vibrant local community and has been designed to support residents needing additional care from specialist nurses. The home has 50 en-suite rooms, all decorated to ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Crossgate Care Home
Meiklewood Road, Kilmarnock KA3 2EL 
8.6 24 reviews
Crossgate Care Home, Kilmarnock, Ayrshire
"Dad looked after so well by all staff at Crossgate Care Home. He enjoyed his outings to Centre Stage & the Transport Museum. He enjoyed…"   Read all 24 reviews
  • from £1,300 / week
  • 66 Rooms
Location Type Care Home

Crossgates Nursing Home, in Kilmarnock, offers a versatile care service for a wide range of personal needs, maintaining many nursing packages as well as respite and dementia care provision. The ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Alexander Court Care Centre
320 Rainham Road South, Dagenham RM10 7UU 
8.6 47 reviews
Alexander Court Care Centre, Dagenham, London
"Since my mum has been in Alexander Court, she is so much happier. All the staff are very friendly and helpful, my mum is very safe here, we…"   Read all 47 reviews
  • from £1,200 / week
  • 82 Rooms
Location Type Care Home

Alexander Court is a modern and purpose-built home specialising in the provision of nursing care and located in Dagenham. With 80 rooms, all of which are en-suite, the décor is bright and modern, ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Henwick Grange Nursing Home
68 Hallow Road, Worcester WR2 6BY 
8.4 28 reviews
Henwick Grange Nursing Home, Worcester, Worcestershire
"I'm beyond grateful for all the care and support my Mum received during her stay at Henwick Grange. From the minute she arrived to her…"   Read all 28 reviews
  • from £1,200 / week
  • 56 Rooms
Location Type Care Home

Henwick Grange Nursing Home provides residential, nursing and dementia care for a wide range of elderly needs, as well as for people with physical disabilities. The facility and well-furnished and ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
County Homes Care Home
40 New Hey Road, Woodchurch, Birkenhead, Wirral CH49 5LE 
8.3 70 reviews
County Homes Care Home, Wirral, Merseyside
"Moved Dad from another home on 23rd December 2025, due to needing increased care, within an hour of being here, we could see a marked…"   Read all 70 reviews
  • from £1,200 / week
  • 90 Rooms
Location Type Care Home

County Homes in Woodchurch, just outside of Birkenhead is an 82-bed care home. It has a supportive, skilled team that delivers specialist dementia nursing care. Residents have plenty of areas ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Elm Park
197 Great North Road, Woodlands, Doncaster DN6 7TZ 
8.3 22 reviews
Elm Park, Doncaster, South Yorkshire
"Our mum was at Elm Park for 3 years, totally bed bound the whole time. The room was the most spacious and attractive we could find in the…"   Read all 22 reviews
  • from £1,650 / week
  • 100 Rooms
Location Type Care Home

Elm Park has been developed to a vision for luxury care accommodation, supported by a service that supports an independent lifestyle and is warm and welcoming to family and friends. There is a ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Green Acres Nursing Home
Rigton Drive, Burmantofts, Leeds LS9 7PY 
8.3 40 reviews
Green Acres Nursing Home, Leeds, West Yorkshire
"My late mothers partner was a resident for almost 2 years. He was very well looked after. He was always dressed and out of bed, up until…"   Read all 40 reviews
  • from £1,200 / week
  • 62 Rooms
Location Type Care Home

Green Acres Care Home – Where Care Meets Comfort Green Acres is a modern, single-storey nursing home located close to Leeds city centre and adjacent to St James’s Hospital. Designed with both ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
The Coppice Nursing Home
84 Windsor Road, Oldham OL8 1RQ 
8.2 26 reviews
The Coppice Nursing Home, Oldham, Greater Manchester
"My wife has been a resident at this care home for 5 years now. I visit here twice every day. The manager, staff carers, kitchen, cleaners…"   Read all 26 reviews
  • from £1,050 / week
  • 44 Rooms
Location Type Care Home

The Coppice in Oldham is a 44 bedded nursing home specialising in Alzheimer’s, visual, speech and hearing impairment and dementia-related care. The Coppice is renowned for its end-of-life ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
The Links Care Centre
Kismet Gardens, Bradford BD3 7NJ 
8.2 24 reviews
"My brother has been a resident at The Links Care Centre in Bradford (BD3 7NJ) for over three years and both myself and my family cannot…"   Read all 24 reviews
  • 85 Rooms
Location Type Care Home

The Links Care Centre in Bradford provides a welcoming home for people who need care and support. Trained, friendly staff give people personalised care in a supportive environment. Residents ... Read more

Older Person Care Permanent Care Respite Care
  • Nursing Care
  • Dementia Nursing Care
  • Mental Health Care
Rose Lodge Care Home
Gibbet Street, Halifax HX1 4JW 
8.1 48 reviews
Rose Lodge Care Home, Halifax, West Yorkshire
"This review is difficult for me to write but we as a family feel that it's necessary to show our gratitude to the staff and to express our…"   Read all 48 reviews
  • from £1,350 / week
  • 107 Rooms
Location Type Care Home

Rose Lodge Care Home in Halifax has over 107 dedicated rooms for residents, providing a comfortable and relaxing home which caters for older people and those living with dementia, Alzheimer’s, other ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
The Uplands
Clayton Way, Bicton Heath, Shrewsbury SY3 8GA 
8.1 29 reviews
The Uplands, Shrewsbury, Shropshire
"My husband was as resident on Meole ward for a short time with dementia, the care given by the Nurses and carers was excellent. During the…"   Read all 29 reviews
  • from £1,498 / week
  • 81 Rooms
Location Type Care Home

The Uplands care home in Shrewsbury provides nursing care for older people and those with dementia. The purpose-built care home offers care for up to 81 people. Every bedroom is ensuite and has ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Brook House Care Centre
20 Meadowford Close, Thamesmere Drive, Thamesmead, London SE28 8GA 
8.1 30 reviews
Brook House Care Centre, London, London
"On entering receptionist, very friendly all the staff, very good, and easy to, talk too, management also, very good, and pleasant, food,…"   Read all 30 reviews
  • from £1,100 / week
  • 74 Rooms
Location Type Care Home

Brook House Care Centre is situated in the Borough of Greenwich and is a modern. three-storey home specialising in nursing and dementia care for up to 50 older people, as well as to 24 young ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Hamilton House Care Centre
6 Drayton Lane, Drayton, Portsmouth PO6 1HG 
8.1 31 reviews
Hamilton House Care Centre, Portsmouth, Hampshire
"The manager is so nice , calm and friendly two members of staff are the best. Thanks for being a good listener to staff and also caring…"   Read all 31 reviews
  • from £1,697 / week
  • 60 Rooms
Location Type Care Home

Hamilton House is a Portsmouth care accommodation that specialises in nursing, residential and dementia care, with a service based around supporting the independence of service users. The home ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Rosewood House Care Home
82 Redmans Road, Stepney Green, London E1 3AG 
8.1 37 reviews
Rosewood House Care Home, London, London
"I've been a Resident at Rosewood House Care home in the neurology unit, for almost 2 years now. I honestly, don't know where would I be if…"   Read all 37 reviews
  • from £1,200 / week
  • 90 Rooms
Location Type Care Home

Situated in the heart of London with stunning views of the city, Rosewood House provides residential, dementia and nursing care for the older community, and a range of specialist neurological ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Grosvenor Park Care Home
26 Brookfield Road, Bexhill-on-Sea TN40 1NY 
8.1 1 review
Grosvenor Park Care Home, Bexhill-on-Sea, East Sussex
"So delighted we found this home for my mum. It has made the incredibly hard transition of having her leave her own home to being cared for…"   Read review
  • from £1,250 / week
  • 23 Rooms
Location Type Care Home

Grosvenor Park Care Home is a 60-bed care home in Bexhill-on-sea in East Sussex. Offering residential and dementia care, the care home has a team of trained and compassionate staff. ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Oak Park Care Home
Walnut Lane, Dewsbury WF12 8NJ 
7.4 35 reviews
Oak Park Care Home, Dewsbury, West Yorkshire
"Oak Park is a great care home. We have family members in there and they are very well looked after by staff who genuinely care. They do all…"   Read all 35 reviews
  • from £1,360 / week
  • 66 Rooms
Location Type Care Home

Oak Park Care Home is a purpose-built home designed to provide residents with affordable independent living. The home is located on Walnut Lane in Chickenley, Dewsbury and is ideally situated for all ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Mental Health Care
Richmond Court
Willington Care Village, Hall Lane, Willington, Crook DL15 0PR 
7.1 24 reviews
Richmond Court, Crook, Durham
"Homes are compassionate, staff are well trained and get the residents to engage in activities. Food is nutritious, and is always served…"   Read all 24 reviews
  • from £1,350 / week
  • 49 Rooms
Location Type Care Home

Richmond Court is a County Durham nursing home, offering an extensive list of personalised care packages, as well as specialising in dementia care provision. The accommodation is comfortable and ... Read more

Older Person Care Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Kelvedon House
10 Clarkson Road, Wednesbury WS10 9AY 
22 reviews
Kelvedon House, Wednesbury, West Midlands
"Regarding activity sessions within Kelvdon House with a specific staff member and the team, they are well-organised, fun and an excellent…"   Read all 22 reviews
  • 52 Rooms
Location Type Care Home

Kelvedon House in Wednesbury is a state-of-the-art, purpose-built 52-bed care home split into four units, situated across the road from Brunswick Park. Kelvedon House specialises in supporting ... Read more

Younger Adult Care Permanent Care Respite Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Portland Day Centre
Willington Care Village, Hall Lane, Willington, Crook DL15 0PW 
2 reviews
Portland Day Centre, Crook, Durham
"My grandson attends Portland Day Centre, staff are very helpful and friendly. My grandson looks forward to attending and enjoys his days…"   Read all 2 reviews
Location Type Adult Day Care Centre

Portland Day Centre is a caring and friendly and welcoming service that allows vulnerable adults to socialise, relax or enjoy activities, at the same time as being safeguarded by dedicated ... Read more

Bracken Tor House
11 Brandize Park, Okehampton EX20 1EQ 
Bracken Tor House, Okehampton, Devon
  • 7 Rooms
Location Type Care Home

Bracken Tor House in Okehampton, Devon, is a seven-bed care home for younger people with learning disabilities and associated mental health issues. Reach Out Devon – an enablement service ... Read more

Younger Adult Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

The Bondcare Group Reviews (2628)

9.0

The Bondcare Group has a Group Review Score of 9.0 (8.967) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to The Bondcare Group must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to The Bondcare Group
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Review of

Bentley Court

from Sarah A (Daughter of Resident) published on 17 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We moved our dad to Bentley court recently from another care home he has end of life dementia
when he arrived we didn't expect him to still be with us nearly 3 months later but he is and we do believe it's because of the excellent care he has recieved from the staff here
they are so attentive nothing
is to much trouble for them they are so caring & friendly always make you feel welcome
My dad has been in a few care homes & Bentley court is the best by far our only regret is that he wasn't able to receive this level of excellent care sooner
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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  • Value for Money
Review of

Bentley Court

from Nick R (Husband of Resident) published on 17 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally good. Staff are caring as are nursing staff. Concerns are addressed promptley. Good idea to station auxilary nurse station in dayroom to monitor residents when care staff are both in a room doing personal care to a bedbound patient. Responsive management team
  • Facilities
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  • Treated with Dignity
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Review of

Lashbrook House Care Home

from G D (Son of Resident) published on 17 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My first impression of Lashbrook House was the friendly staff. Every visit, the staff were very helpful and happy to see you. The care for my father was amazing. The staff were very organised and accommodating when we asked to rearrange the layout in the room. Communications were timely and very clear.
My father particularly enjoyed the wide range of activities organised each week and also the frequent "chats" with the staff. All round excellent. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
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  • Rooms
  • Value for Money
Review of

Moorland Gardens Care Home

from Nicola R (Daughter of Resident) published on 16 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I wanted to show how impressed I am with Moorland Gardens Care Home. From the moment you walk through the doors, you are greeted by such a warm and friendly team - it's clear the staff truly enjoy what they do. The care home is always spotless, which brings a comforting sense of calm to everyone who
visits. What really stands out to me is how actively the carers engage with the residents, making sure there's always something interesting happening. Most recently, they organised a fantastic trip to Whipsnade Zoo, which brought so much joy and excitement to everyone involved. It's evident that the carers genuinely care for each resident, going above and beyond to make every day special. I can't recommend Moorland Gardens highly enough for anyone looking for a caring and lively environment for their loved one.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Herondale/Kingfisher

from Tracy B (Daughter of Resident) published on 11 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Looked after my poorly stepdad for end of life care, although his time here was very short, the team looked after him with respect and care I would want for myself. Nothing was too much from all staff. Met with smiles and compassion by everyone on every visit day and night staff. The end of life care
each and every member of staff gave my stepdad was exceptional thankyou so much from the bottom of our hearts for giving our loved one a dignified respectful ending and listening to all of our concerns
Reply from Hayley Kyte, Home Manager at Herondale/KingfisherThank you so much for taking the time to leave such a touching review and for sharing your family's experience with us.
Although your stepdad's time with us was short, it was a privilege to care for him and support your family during such an important and emotional time. Knowing that you felt welcomed with smiles, compassion and kindness from both our day and night teams means a great deal to us.
On behalf of everyone at Herondale Kingfisher, thank you for placing your trust in us during such a difficult time. Your appreciation will be shared with the entire team.
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  • Cleanliness
  • Treated with Dignity
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  • Rooms
  • Value for Money
Review of

Ashurst Park Care Home

from Alison C (Friend of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend always looks clean and tidy. The staff are always helpful and friendly. The home manager is always approachable and friendly and polite.
The home is always clean and tidy as are the rooms, and the activity schedule is always good. The whole team do a really good job.
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  • Treated with Dignity
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  • Value for Money
Review of

Clarendon Nursing Home

from Susan C (Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I realise how difficult this job is, but you have a very good team, that make it comfortable for the clients. This is really a great team. The way they look after the clients, no matter how difficult the job is looking after clients has never been compromised. I am glad that I came here. I wanted to
stay. I did not like to come here initially. Now I have changed my mind. I am happy with the staff looking after me.
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  • Treated with Dignity
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  • Value for Money
Review of

Herondale/Kingfisher

from Nisar S (Father of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Found staff very helpful, well organised and friendly atmosphere.
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  • Treated with Dignity
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Review of

Southwell Court

from M W (Daughter of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was admitted to Southwell Court earlier this year with dementia. The management and staff have been amazing. Mum is on the minster floor (nursing), and I am delighted with the care she is being given. After looking after mum myself over the years, I was really worried about the situation (mum
going into a home), but very quickly this changed, and now I feel very relaxed and also reassured.
Reply from Charles G Sadler, General Manager at Southwell CourtYour Mother is very dear to us and an extraordinary woman, you have been so kind to our staff, even presenting one with flowers which meant the world to her. Thank you for being so good to us all. Thank you also for this lovely review and if you need anything at all please let us know
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  • Treated with Dignity
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  • Safety / Security
  • Rooms
  • Value for Money
Review of

Richmond Court

from P G (Brother of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 1.0 out of 5
My brother lived in here for almost 2 years with severe dementia. I know he was a difficult person, but care was rubbish, not a caring place at all, no fresh air, no exercise, just sat in his room day after day, then they decided he was too difficult and did not want to. He was admitted to hospital,
and I wasn't informed then. When I emptied his room, he had one shoe, a pair of glasses with one lens in and quite a bit of stuff missing.
Reply from Victoria Brettwood, Senior Home Manager at Richmond CourtThank you for taking the time to share your feedback. We are sorry to read that you were unhappy with your brother's experience and that of your family during what we appreciate was an extremely difficult and emotional time.
We strive to provide compassionate, person-centred care to all those who live with us and take any concerns raised by relatives very seriously. Due to our duty of confidentiality, we are unable to discuss the circumstances of an individual's care in a public forum.
We are particularly sorry to hear of your concerns regarding communication and personal belongings. We understand how upsetting this can be for families. We would welcome the opportunity to speak with you directly to better understand your concerns and review any issues you have raised.
Please contact the care manager at your convenience so that we can discuss this further and work towards addressing your concerns.
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Review of

Hillside Nursing Home

from I H (Friend of Resident) published on 6 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been a resident at Hillside for about 6 months. I visit regularly. I've met a number of the staff as I have responsibilities towards the resident.
Everyone I have met has been responsive and friendly. They have also been proactive, phoning me up as necessary.
Their interaction with residents
is warm and caring.
The manager is a very good example of this.
The facilities are very good - many more common spaces than in my friend's previous care home.
I would recommend Hillside. Go and see it and, above all, meet some of the people.
Reply from Bilgy Joseph, Home Manager at Hillside Nursing HomeThank you so much for your kind and thoughtful review. We are truly delighted to hear that your experience with Hillside Nursing Home was such a positive one.
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Review of

Ashurst Park Care Home

from Clare B (Daughter of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was extremely worried and upset about my mum being moved to another home, but the move as been so positive and extremely comforting. Mum has been so upset and agitated, but things have calmed down since being cared for the right way for her needs.
I can't praise the manager and the staff enough,
and they have also comforted me when I have been upset and helped me to realise I need to not feel guilty. Thank you all.
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Review of

Ashurst Park Care Home

from Susan B (Wife of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My family and myself are very happy with Ashurst Park Care Home. My husband seems very settled. He came from another home where he wasn't so happy. The staff are so caring and polite. The manager is very welcoming. Cannot fault it at all.
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Review of

Clarendon Nursing Home

from Cheryl G (Daughter of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with Dad's care, got here for lunchtime nurse in charge of Dad is polite, making sure Dad's ok. changed his pudding when he didn't like original choice, brought me a coffee also.
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Review of

Willow Park

from Joe D (Grandson of Resident) published on 3 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandma was a resident with Willow Park care home from January to her passing in April. I can not state how highly I regard Willow park and the whole team. From the very beginning Victoria the care manager, helped me throughout the initial process for getting my Grandma into the home and with the
social worker for her funding. Victoria was always on hand throughout our time at the home, with a warm smile and caring approach to her. You could tell she genuinely cared for all her residents and knew each and every one of them. The smiles on the residents faces as she would speak to them, spoke volumes.


The whole care team from the cleaning crew to kitchen crew, to care team and leaders were amazing. You can see each and every one of them loved their jobs (even when they had tough days) and treated each and every resident with respect and true care. I could name every care staff that were so brilliant with my Grandma, but this review would go on for ages. They're all so wonderful.

Reply from Victoria Darlow, Home Manager at Willow ParkThank you so much for this review, it really means such a lot to us here at Willow Park.
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Review of

Fern Gardens Care Home

from Shilpa S (Daughter of Resident) published on 28 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
To everyone at the care home,
Our family would like to express our heartfelt thanks for the kindness, care, and compassion you showed our dad during his time with you. Knowing he was surrounded by people who treated him with dignity, patience, and warmth brought us great comfort.
Thank you for the
support you gave not only to him, but also to our family during such an emotional time. Your dedication and humanity will always be remembered with gratitude.
We will always appreciate the care, respect, and comfort you gave him in his final days.
With sincere thanks,
From Family
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Review of

Donwell House Nursing Home

from G A (Daughter-in-law of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mother-in-law received here, for the last 12 months of her life was exemplary, we really could not have asked for any more from staff.
Her needs were complex, but they handled this in consultation with her and with us and communicated well, to ensure we were an essential part of the care
team, when making decisions eg when to move her from residential to nursing care.
Bianca, Tracey and Amanda are a very strong management team who make a massive committment to residents and their families but are also clearly respected by staff. This is a happy home, where residents clearly feel secure and genuinely loved. They go the extra mile to organise outings and events, such as the VE day celebration today, with a real respectful and later a party atmosphere, brass ensemble and lovely buffet. The cook and Handyman Kevin also need a special mention for ALWAYS going the extra mile to do whatever is needed , way outside of their job descriptions. An amazing team, I would recommend.
Reply from Bianca Pavel, Care Home Manager at Donwell House Nursing HomeFrom all staff we Thank you for your lovely review and kind words. It was a pleasure looking after your mother-in-law.
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Review of

Clarendon Nursing Home

from Robert L (Godson of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I moved my god-mother to Clarendon Nursing Home because her mental health had seriously deteriorated. She has been a resident for many years and has been well cared for. I have no complaints on her care and would recommend Clarendon as a place of excellent care.
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Review of

Herondale/Kingfisher

from Darren J (Son of Resident) published on 26 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the team are very supportive in these difficult times. The staff work together very well, so any concerns are always dealt with promptly. Staff have assisted us to make the room more homely and comfortable, and have great fun with quizzes and music events.
Reply from HAYLEY KYTE, Home Manager at Herondale/KingfisherThank you for your kind feedback. It is wonderful to hear that you feel supported by our team during what can often be difficult times. We are committed to working together to ensure any concerns are addressed promptly and that both residents and their loved ones feel listened to and supported.

We are delighted that we have been able to help make the room feel more homely and comfortable, as creating a warm and welcoming environment is very important to us. It is also lovely to hear that the quizzes and music events have brought enjoyment and fun.

Thank you for taking the time to share your experience. Your feedback means a great deal to the team and is greatly appreciated.
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Review of

Fern Gardens Care Home

from R S (Son of Resident) published on 23 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very pleased with the service my mum seems to be getting very well treated. She is eating well and getting use to her surroundings. The staff are very understanding and takes good care of her.
Thank you
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