Lashbrook House Care Centre

My mum needed emergency respite care.
The staff were so kind and helpful arranging a visit to see her at home to assess her needs. They reassured my mum who didn't want to leave her home that she would be very well looked after.
It was organised quickly and professionally.
Mum settled in instantly and was made to feel welcome and that they were there for here.
The activities provided were amazing and I've not seen my mum engage in so many different things.
The staff were thoughtful and fun always putting my mum's health and welfare first.

My sister was moved from London to Lashbrook, close to us and other family members for palliative care in her final weeks.
We could not have made a better choice. Deep in the countryside and close to the Thames, Lashbrook has a really warm atmosphere and every member of staff - administrative, nursing and caring - were kind and thoughtful. A Community nurse gave palliative care advice and cooperation with the Lashbrook nursing team was exemplary. Over the many hours I spent at Lashbrook it was apparent that much was done to organise a variety of activities for residents healthier than my sister - and to that catering was of a high standard.

We have found the home very friendly.
There are things going on all the time for people to join in.
The staff are always there for everyone.
Talking and caring for their needs.

Top care home and the best staff.

My late husband was treated with care and kindness throughout his stay. Attention to his particular nutritional needs turned him from refusing to eat (and appearing skeletal) back to a man with a normal appetite, one with many frailties but more flesh on his bones.
His dignity was maintained at all times. Family members were able to take him out in a wheelchair whenever he was well enough. Flexibility was always exercised by staff. His frequent infections were promptly dealt with.
I/we cannot fault the care he was given.

After much deliberation we have decided to relocate my friend to a brand new care home very near to our home - distance has not enabled me to visit frequently. We have found the quality of care to be most impressive. The home is warm, clean and clearly comfortable - the staff are wonderful. I have only one single complaint and that is airlessness. So you see it is a very minor one! I find the atmosphere completely stifling and I do understand that elderly people feel the cold, but this is not fresh!

We could not have chosen a better care home. My mother spent her last days at Lashbrook and the staff made it as easy as possible for us. Everyone was extremely kind and respectful and eager to please. Her room was cheerful warm clean and comfortable. My mother became very frail however the carers included her in every activity she could enjoy and showed her their affection. The staff had good rapport with us and her GP and we were always welcomed whatever day or time it was.

Mum was resident for only four weeks and died at Lashbrook House. She was extremely difficult to deal with during this time due to severe dementia but the staff coped admirably and showed care and patience. We were always made to feel welcome and all our concerns were taken seriously and dealt with promptly. The staff were lovely.

Mum has been at Lashbrook House for 20 months. All the staff and management are friendly, any concerns and the manager has dealt with it. Mum seems happy and I go away feeling that she is well cared for.

Exceptional care and love has been shown to my mother throughout her stay at Lashbrooks. Activities are lovely and staff get involved with the residence.
The support we as a family have been given this Christmas as my mum passed away has been phenomenal.
Thank you to everyone at Lashbrooks. My mum's 3 and a half years with you have been exceptionally happy.

Following a long period of complex health issues my Father required 24 hour nursing and assistance for all of his care needs, we required assurance all of his care needs would be met through effective communication, 24 hour nursing care, and access to Medical professionals if required, whilst living in pleasant and clean environment. Lashbrook House provided us with all of my Father's practical requirements with the addition of the 'personal touch'. All of the staff that I came in contact with were caring, professional, and empathetic. My father was treated with the utmost respect and dignity at all times and he appeared comfortable and peaceful during my regular visits to the home. The Home Manager communicated with me regularly of any changes and provided me and my family with the support required during what was a difficult period. I believe staff to be trained to a superior quality to deal with physical and cognitive impairment evident through the care my Dad received. I would like to thank the Manager and all staff on behalf of my Dad for making him feel 'at home' during his end of life.

A lovely home in a beautiful setting with highly caring and kind staff. My father is treated with kindness and dignity.

My father is always content when we visit. If he was unhappy it would be evident. Staff are always knowledgeable about how he is. I am notified if any changes in his condition. We are always welcomed when we visit. I feel comfortable that he will be well looked after when I leave him. This is no small thing as I have not always felt so comfortable in previous establishment Dad has been resident in. I am delighted with the care he receives at Lashbrook.

My wife was admitted December 2014. We have always been impressed with the courtesy, good relations with the carers, nursing staff always very professional and very helpful. The catering is of a good standard with the chef discussing and providing a good menu. The maintenance team have hung pictures, corrected tv service and always on hand to help with any problems. Good facilities, hairdressing, chiropodist and trips out.