Lashbrook House Care Home

We had a wonderful Christmas and really enjoyed the meal and entertainment and all the shows. I sent an email to the staff thanking them for being so magnificent.

Great atmosphere of warmth and caring.

The staff were thoughtful and fun always putting my mum's health and welfare first.

We could not have made a better choice. Deep in the countryside and close to the Thames, Lashbrook has a really warm atmosphere and every member of staff - administrative, nursing and caring - were kind and thoughtful. A Community nurse gave palliative care advice and cooperation with the Lashbrook nursing team was exemplary. Over the many hours I spent at Lashbrook it was apparent that much was done to organise a variety of activities for residents healthier than my sister - and to that catering was of a high standard.

Top care home and the best staff.

I/we cannot fault the care he was given.

After much deliberation we have decided to relocate my friend to a brand new care home very near to our home - distance has not enabled me to visit frequently. We have found the quality of care to be most impressive. The home is warm, clean and clearly comfortable - the staff are wonderful. I have only one single complaint and that is airlessness. So you see it is a very minor one! I find the atmosphere completely stifling and I do understand that elderly people feel the cold, but this is not fresh!

We could not have chosen a better care home. My mother spent her last days at Lashbrook and the staff made it as easy as possible for us. Everyone was extremely kind and respectful and eager to please. Her room was cheerful warm clean and comfortable. My mother became very frail however the carers included her in every activity she could enjoy and showed her their affection. The staff had good rapport with us and her GP and we were always welcomed whatever day or time it was.

Mum was resident for only four weeks and died at Lashbrook House. She was extremely difficult to deal with during this time due to severe dementia but the staff coped admirably and showed care and patience. We were always made to feel welcome and all our concerns were taken seriously and dealt with promptly. The staff were lovely.

Mum has been at Lashbrook House for 20 months. All the staff and management are friendly, any concerns and the manager has dealt with it. Mum seems happy and I go away feeling that she is well cared for.

Thank you to everyone at Lashbrooks. My mum's 3 and a half years with you have been exceptionally happy.

Following a long period of complex health issues my Father required 24 hour nursing and assistance for all of his care needs, we required assurance all of his care needs would be met through effective communication, 24 hour nursing care, and access to Medical professionals if required, whilst living in pleasant and clean environment. Lashbrook House provided us with all of my Father's practical requirements with the addition of the 'personal touch'. All of the staff that I came in contact with were caring, professional, and empathetic. My father was treated with the utmost respect and dignity at all times and he appeared comfortable and peaceful during my regular visits to the home. The Home Manager communicated with me regularly of any changes and provided me and my family with the support required during what was a difficult period. I believe staff to be trained to a superior quality to deal with physical and cognitive impairment evident through the care my Dad received. I would like to thank the Manager and all staff on behalf of my Dad for making him feel 'at home' during his end of life.

A lovely home in a beautiful setting with highly caring and kind staff. My father is treated with kindness and dignity.

My father is always content when we visit. If he was unhappy it would be evident. Staff are always knowledgeable about how he is. I am notified if any changes in his condition. We are always welcomed when we visit. I feel comfortable that he will be well looked after when I leave him. This is no small thing as I have not always felt so comfortable in previous establishment Dad has been resident in. I am delighted with the care he receives at Lashbrook.