Lashbrook House Care Home

Mum is very happy where she is, and overall, we are very happy with her situation and the service provided within the home. We've marked cleanliness down slightly since we have noted crumbs and tissues under her chair when visiting, but generally, the standard is high.

My mother has been at Lashbrooke since July 2022. The staff are all very friendly, respectful and caring to the residents, and the management team is super approachable. They really do their best to make it feel like a family 'home' rather than a "care home", and I am always aware there is a lot of chatter and laughter - of course, we'd all rather our loved ones are in care homes at all, but I am very happy to be part of the Lashbrook family.

My mother was transferred here at the beginning of January 2022. Initially, I thought I would look at places closer to me, but it soon became apparent how caring, respectful and generous all the staff at Lashbrook are. It would have been awful to have moved her. Special mention to the Manager and the carers and outstanding staff.

I find the staff and the manager at all times most helpful and caring and carry approachable. The home has a lovely warm feeling a place you would and could leave your loved one with confidence.

Very friendly staff, also understanding. The staff know all the resident's names and understands their needs.

We were completely blown away by Dad's diagnosis of Motor Neurone Disease in October. We don't live near Dad but knew we had to choose a home where he could spend his final days, hopefully, weeks. Lashbrook House was a tremendous find. It was the first home we visited and we knew instantly that Dad would love it. The surroundings, the staff, the atmosphere, and the cleanliness shone out from all the other homes we had visited. It's just perfect. Dad has a wonderful view from his room. The rooms are clean, modern and actually look like a hotel. The corridors aren't cluttered, they are nicely decorated with lovely pictures. Lashbrook is a home, not a care home, it's Dad's home. We could not wish for a nicer home for Dad. The love and support from the Manager is outstanding who just has a knack of understanding her resident's needs and if something isn't right, she will put the action in to get it sorted. As a family we are so happy Dad is happy. Can't wish for more than that.Thank you

I find her care at the home excellent with all the staff extremely caring and attentive. I am very happy with the choice I made for my wife to be at the Lashbrook.

My wife was there about seven years and during that time we had no problems. I am treated with respect as my wife too. I visit my wife every day and staff are first class, they are my friends too. I have never seen anybody upset about them. The manager is very approachable and pleasant. Always on the move and kind to talk to us. The manager will help at all times.

Lashbrook is an excellent care home, with lovely, friendly and caring staff who do everything they can to make their residents feel constantly well looked after. The home has a happy atmosphere and any request is met, if at all possible. The food is wonderful and I think this, together with the love and care they provide to my mother, is what has helped her to still be with us at the great age of 101.

I found all staff helpful and had a lot of good support towards the residents.

We are extremely grateful for the care provided to my late father. He had the opportunity to come to the care home due to the demand of needs and we couldn't have wished him a nicer place for him to be. The level of care was excellent and the atmosphere was a kind one. All the staff were very attentive and caring throughout the duration of his stay. We left knowing that he would be well looked after at all times.

Thank you to all staff.

The care for my brother for the last 3 years of his life was exceptional - management, staff, food, entertainment, property, gardens.

We are so grateful to everyone at Lashbrook House for all that they do. Thank-you.

Choosing Lashbrook for my mum's care now means I can relax and enjoy our visits happy in the knowledge that she is safe and well cared for. Well done to all the staff, thank you very much.

My family and I are very grateful for the care that my father received. He was looked after so well by all the nurses, carers and staff. Their skill, kindness and compassion was very much appreciated by all of us.

One lady is an asset to the home.

We visited eight care homes before deciding on Lashbrook House. From our initial visit in February we were made most welcome by the manager and the staff and we decided that Lashbrook House would be the right place for my mother. The staff were most helpful in helping us to bring in some personal furniture and pictures which are most important for my mother. There is a happy atmosphere at the home and a busy programme of events for the residents including one to ones with members of the staff. The doctor visits each week which is very reassuring and is on call for emergencies. Outings are arranged using the home's mini bus. Security is good. We are confident my mother will be well looked after.

Very peaceful and caring environment with superb staff who give constant care and support to my father day and night. Lots of activities for the residents to pass the time of day. Immaculate clean and bright rooms. We hope he will be able to stay at Lashbrook House after his respite as he is now more relaxed and enjoys his surroundings. All in all a first class and well led care home that should be commended. Highly recommended..

Mum had a wonderful respite stay at Lashbrook House, the staff went above and beyond the call of duty to make her stay enjoyable. They were extremely patient, courteous and friendly, updating us at all times. We were very impressed with the level of care provided, especially the time taken to make sure she had everything she needed/wanted.