Allington House in Stockton-on-Tees, first opened its doors in 2007 and is a modern, purpose-built care home.
It promotes individual, person-centered care in a relaxed and comfortable atmosphere, encouraging independence, choice and dignity throughout everything that it does.
A strong, experienced, trained team of staff work throughout the day and night to ensure that the residents’ care needs are individually met and that the care home is clean and feels like a ‘home from home’.
Allington House has its own chef, allowing catering for individual needs and preferences including specific cultur al and religious dietary requirements.
Allington House offers car parking, Wi-Fi, is a pet-friendly home and provides a wide range of other services such as hairdressing and a full activities programme.
Group: The Bondcare Group
Person in charge: Maureen Massey (Manager)
Local Authority / Social Services: Stockton-on-Tees Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 49 Service Users
Registered Care Categories*: Dementia • Old Age • Younger Adults
Specialist Care Categories: AIDS/HIV • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 18+.
Single Rooms: 49
Rooms with ensuite WC: 46
Facilities & Services: Day Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Allington House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.6 (maximum of 10) for Allington House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Allington House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.535 for Allington House is calculated as follows: ( (42 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 71 Ratings = 4.535
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.102 Points relating to the number of positive Reviews for Allington House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 1 Reviews ÷ 9.8 Target = 0.102
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Allington House has a Review Score of 7.6 (7.637) from 6 Reviews
Review submitted from a Postal Card by F S (Son of Resident) on Wednesday 30 August 2017. Relates to July 2017.
I believe that staff do a good job in looking after the residents but feel that routine maintenance jobs take too long to be completed.
How likely would you be to recommend Allington House? Likely
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Harry, RM at Allington House responded to this review on 30 Aug 2017:
Thank you for your feedback. As discussed these issues have been addressed.
Review submitted from a Postal Card by A R (Daughter of Resident) on Thursday 13 April 2017. Relates to April 2017.
I had an open mind with regards to my parents having to live in a care home due to their care needs and thankfully I am very impressed with the standard of care. The staff are very caring and welcoming, the food is lovely, activities are well planned and available, the home is clean and accessible. Sadly, my mum passed away in the home and she was looked after with dignity and respect at such a sad time which was much appreciated.
How likely would you be to recommend Allington House? Extremely Likely
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Harry Inglis, RM at Allington House responded to this review on 13 Apr 2017:
Thank you for your kind review. Your input into the environment of the home is recognised and goes a long way. Thank you again.
Review submitted from a Postal Card by E F (Daughter of Resident) on Tuesday 21 March 2017. Relates to February 2017.
Very supportive and approachable staff, both parents are living in Allington House, its just coming up to their 6week review and hopefully then will be here long term.
My parents have different needs which are being met very well. Initially, my mother needed quite a lot of care requirements put in place. This was achieved expediently by professional staff. My parents are cared for and cared about, encouraged to join in as best they can, mealtimes include a good varied diet and laundry is carefully looked after.
My parents have been made very welcome.
How likely would you be to recommend Allington House? Extremely Likely
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Harry Inglis, RM at Allington House responded to this review on 21 Mar 2017:
Thank you for your kind words and positive feedback.
Review submitted from a Postal Card by Ann L (Daughter of Resident) on Thursday 8 December 2016. Relates to November 2016.
My mam died on September 12th 2016. On 25th November my parents would have been married 66 years. The staff were very kind and thoughtful on this day and bought my Dad some lovely flowers for his room.
How likely would you be to recommend Allington House? Extremely Likely
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Review submitted from a Postal Card by Pamela J (Friend of Resident) on Monday 10 October 2016. Relates to October 2016.
The staff are always polite, friendly, and also very caring. They keep me informed with anything that is going on either with my friend or the home and it's activities.
How likely would you be to recommend Allington House? Extremely Likely
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Review submitted from a Postal Card by G K (Resident) on Friday 23 September 2016. Relates to September 2016.
All very hard working in a relaxed atmosphere.
How likely would you be to recommend Allington House? Likely
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Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
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Value for Money
There are currently no Care Home Idol entrants who have performed at Allington House