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Allington House

Marsh House Avenue, Billingham, Cleveland & Teesside TS23 3ET
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Allington House, Billingham
Allington House, Billingham
Allington House, Billingham

Allington House in Stockton-on-Tees, first opened its doors in 2007 and is a modern, purpose-built care home.

It promotes individual, person-centered care in a relaxed and comfortable atmosphere, encouraging independence, choice and dignity throughout everything that it does.

A strong, experienced, trained team of staff work throughout the day and night to ensure that the residents’ care needs are individually met and that the care home is clean and feels like a...  

Care Provided by Allington House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 49 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,200 - £1,200£1,200 - £1,200
Residential Dementia Care£1,285 - £1,285£1,285 - £1,285

Please note fees are determined upon assessment. The fees listed are a general guide

Contact Allington House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Maureen Massey (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (49)
  • Single Rooms with ensuite Wet Room (49)

Allington House Reviews (40)

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8.8

Allington House has a Review Score of 8.8 (8.783) out of 10, based on 4 reviews in the last 2 years. Over all time Allington House has 40 reviews.

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Review from C A (Daughter of Resident) published on 29 October 2025 Submitted via Website
Overall Experience
My mother chose to go into Allington House because she needed 24 hour care. A friend of hers had been there and recommended it.
She was with them nearly 2 years and in that time she was well looked after. The food was lovely and the care staff were fabulous. My mother liked them all. There was lots of activities and organisations visiting.
I am a retired Registered Manager of a Care Home and to me the care that she was given was exemplary. She was in bed for the last year of her stay, and during that time she had no bed sores. And to me that says everything about the standard of care she received.

I was dubious when she first went in, but I have to say she was happy there.

Reply from Harry Inglis, RM at Allington House

Thank you for such a kind review. Staff really try hard at the service, by taking the trouble to leave this feedback, it makes it all that worthwhile for the team. Our very best wishes

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Review from Helena P (Daughter of Resident) published on 17 June 2025 Submitted via Website
Overall Experience

The staff at Allington house have been amazing .My father needed to transfer into a care home.i saw this home and it is amazing and staffed with such lovely people.the evening before my father was meant to move in he became ill and went into hospital .The staff communicated with me every day and were so comforting and gave so much of their time . Sadly it-was not to be but my biggest regret is that I did not push my father into going into this care home sooner .He would have received as much stimulation as he cared for and would have eaten well and been kept hydrated and probably lived far longer .Sadly he was not aware how positive a care home can be

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Review from A F (Sister of Resident) published on 27 May 2025 Submitted via Website
Overall Experience

My sister had a 12 month stay here. She had a lovely room home from home everything in there but the kitchen sink .The residents are like one big happy family. Daily activities, BBQ in the garden with a tipple or two. Sadly in March my sister passed it was unexpected a shock to every one. Staff went that extra mile playing her music making sure she had her little mascot. Staff made sure she had plenty of cuddles. Allington House is an outstanding home staff go above and beyond for residents and families too. With endless patience and kindness no matter what challenges they are presented with. Love and appreciation to all .

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Review from Julie P (Sister of Resident) published on 22 April 2025 Submitted via Website
Overall Experience

I cannot commend enough the care of the staff on the dementia unit enough in the care of my sister, at every turn their compassion shines through when even things get fraught and sometimes frustrating for the residents of the home they show calm and a sense of care that astounds me, they truly are a credit to the care home as well as Stockton borough council.

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Review from A G (Relative of Resident) published on 9 February 2024 Submitted via Website
Overall Experience

The staff in the home were so down to earth and amazing at looking after our nana who sadly passed away in January in Allington House. They didn’t only take care of her, but our whole family who were there day and night by her side towards the end. They would come in for a chat or even a shoulder to cry on, offered us food and drinks, and even a bed. Couldn’t recommend this place enough. Thank you for all that you do.

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Review from Graham L (Great-Nephew of Resident) published on 30 January 2024 Submitted via Website
Overall Experience

My great uncle receives great care from the staff at Allington House. He is always talking positively about the carers who look after him and the food he is offered. From entering the home to leaving after visiting I am always made to feel welcomed.

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Review from Fiona M (Daughter-in-law of Resident) published on 29 January 2024 Submitted via Postal Card
Overall Experience

Thank you isn't enough for all the staff at Allington House. They deliver the best care in difficult circumstances. They are thoughtful and definitely go the extra mile. You can see they love the residents like their own family. Thank you for relentlessly playing certain songs by certain artists, the cups of tea, a bed for us to rest and all the support during our family's difficult time. With love and thanks to you all.

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Review from K M (Friend of Resident) published on 29 January 2024 Submitted via Postal Card
Overall Experience

Very welcoming home, always a friendly atmosphere. I visited a friend/neighbour for a couple of years. Since she passed away in September I still pop in to chat with residents and check in on the staff. I would like a room here in my golden years!

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Review from Charlie H (Goddaughter of Resident) published on 29 January 2024 Submitted via Postal Card
Overall Experience

My godmother has been at Allington House for almost 5 years and she is treated like one of their own family. She is happy and content and very well looked after, as I live away. I put my complete trust in the staff and feel very safe doing so. Her room is beautiful and she has everything she needs and more. The personal touches that have been made for her are very heartwarming. Thank you.

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Review from Andrew M (Son of Resident) published on 29 January 2024 Submitted via Postal Card
Overall Experience

All staff are friendly, helpful and caring at all times.

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Review from B S (Husband of Resident) published on 20 January 2024 Submitted via Postal Card
Overall Experience

I have always found the staff very attentive and quick to respond to any problems and very caring and eager to make things easier for my wife.

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Review from Angela M (Daughter of Resident) published on 18 January 2024 Submitted via Postal Card
Overall Experience

All staff are amazing and everyone is very supportive. The communication between staff and family is always fantastic. Totally happy with the placement for Dad.

Reply from Harry Inglis, RM at Allington House

Thank you so much for your positive and kind review. It means a lot to us all.

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Review from David Y (Son of Resident) published on 17 January 2024 Submitted via Postal Card
Overall Experience

My mum loves her food. Encouragement, engagement and joining in with others in the lounge. Clean and tidy.

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Review from C M (Resident / Service User) published on 4 July 2023 Submitted via Postal Card
Overall Experience

Since becoming a resident at Allington House, I have felt that this has become my home. I am very happy here and I am treated in the best possible way by everyone.

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Review from M C (Daughter of Resident) published on 2 June 2023 Submitted via Website
Overall Experience

When my wonderful, intelligent, fiercely independent Mum started to struggle with dementia last year it was a very difficult time for her and the family. Making the transition from independent living to a care home was never going to be easy, which means that Mum and I have had our ups and downs emotionally but the one thing that has remained constant throughout has been the help, care and support of all the staff at Allington House. They have endless patience and kindness, no matter what challenges they are presented with. Mum has now been in Allington House six months and is the happiest she has been for a long time. She is now completely settled there and feels safe and cared for. She frequently remarks on how lucky she is to be in there. Telling me that the staff are lovely to her and also that the food is very good.

Reply from Harry Inglis, at Allington House

Thank you for taking the time to leave such a kind review and positive comment. We have a dedicated team and this means a lot to us all.

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Review from G T (Son-in-law of Resident) published on 11 April 2023 Submitted via Website
Overall Experience

My father-in-law was taken to Allington House for palatal care in December. He is on the dementia floor and the care given is outstanding from the front desk, up to all the carers who all go above and beyond. Always smiling, always watching them singing along with residents or dancing in the corridor. The seniors always keep us updated and are always compassionate! If and when I need to go to a care home it's to a place like this home.

Reply from Harry Inglis, RM at Allington House

Thank you for taking the time to review Allington House. Your comments and feedback are greatly appreciated!

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Review from A W (Daughter of Resident) published on 14 July 2022 Submitted via Website
Overall Experience

My father was discharged from hospital to Allington House for Palliative care. I could not find a negative thing to say. The areas I didn't comment on is only because I didn't experience them. First-class, caring, compassionate, and made the last 3 weeks of my father's life as comfortable as it could be for him. We felt like we trusted leaving him in their care to the point you would think it was their dad they were caring for not ours. We can't thank them enough. They all deserve a massive pay rise. You all know who you are.

Reply from Harry Inglis, RM at Allington House

Thank you Adele for your kind review and comments. We really appreciate the feedback.

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Review from V F (Granddaughter of Resident) published on 11 July 2022 Submitted via Website
Overall Experience

Both grandparents have been residents at Allington house over the years due to needing 24hr care. While they both were living there at separate times, the care they both received from all staff until they passed away, I can not fault. When walking into the home there was always a nice atmosphere that made you feel welcome at all times. I'd like to thank all staff for their support and kindness whilst looking after my grandparents.

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Review from H T (Granddaughter of Resident) published on 30 June 2022 Submitted via Website
Overall Experience

Allington House cares for its residents brilliantly and allows them to feel safe, welcome and at home. The staff are so friendly and always ensure the best care is given to the residents. I would recommend Allington House to anyone, as the care and love they provide to their residents, is enough to make anyone feel comfortable having their loved ones there.

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Review from Rachael B (Granddaughter of Resident) published on 30 June 2022 Submitted via Website
Overall Experience

As a family, we are forever grateful to this home. The staff go above and beyond not only for the residents but their families too. My granny was here for only a short period of time but it has put my faith back in the care system. Great, friendly, homely atmosphere, always clean and alot of activities to be done. 10 stars all round. This is exactly how a care home should be run. Really cannot express how much we rate this place.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 September 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Allington House.

Accreditations

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Frequently Asked Questions about Allington House

What types of Care is Allington House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Allington House have?

There are 49 Single Rooms.

What are the Facilities & Services at Allington House?

Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Allington House to the centre of Billingham?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Allington House to verify any information. View our terms and conditions. Allington House has an Enhanced Service -more info.