Allington House, Billingham, Cleveland & Teesside
Allington House, Billingham, Cleveland & Teesside
Allington House, Billingham, Cleveland & Teesside

Allington House in Stockton-on-Tees, first opened its doors in 2007 and is a modern, purpose-built care home.

It promotes individual, person-centered care in a relaxed and comfortable atmosphere, encouraging independence, choice and dignity throughout everything that it does.

A strong, experienced, trained team of staff work throughout the day and night to ensure that the residents’ care needs are individually met and that the care home is clean and feels like a ‘home from home’.

Allington House has its own chef, allowing catering for individual needs and preferences including specific cultur al and religious dietary requirements.   

Allington House offers car parking, Wi-Fi, is a pet-friendly home and provides a wide range of other services such as hairdressing and a full activities programme.

Group: The Bondcare Group

Person in charge: Sharon Flood (Manager)

Local Authority / Social Services: Stockton-on-Tees Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 49 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: AIDS/HIV • Alzheimer's • Bipolar/Manic Depression • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 18+.

Single Rooms: 49

Rooms with ensuite WC: 46

Facilities & Services: Day Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Smoking not permitted • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Allington House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.7 Allington House has a Review Score of 8.7 (8.693)

The Review Score of 8.7 (maximum of 10) for Allington House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 6 Reviews over all time. This Average Rating is also the rating value for Allington House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 4 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.535 for Allington House is calculated as follows: ( (42 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 71 Ratings = 4.535

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.158 Points relating to the number of positive Reviews for Allington House is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 9.8 positive Reviews (49 registered maximum number of service users ÷ 5). 4 Reviews ÷ 9.8 Target = 0.408

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Allington House?

  • Extremely LIKELY
    4
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Allington House

  • Daughter of Resident/Service User
    3
  • Friend of Resident/Service User
    1
  • Resident / Service User
    1
  • Son of Resident/Service User
    1

I believe that staff do a good job in looking after the residents but feel that routine maintenance jobs take too long to be completed.

How likely would you be to recommend Allington House? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Harry, RM at Allington House responded to this review on 30 Aug 2017:

Thank you for your feedback. As discussed these issues have been addressed.

I had an open mind with regards to my parents having to live in a care home due to their care needs and thankfully I am very impressed with the standard of care. The staff are very caring and welcoming, the food is lovely, activities are well planned and available, the home is clean and accessible. Sadly, my mum passed away in the home and she was looked after with dignity and respect at such a sad time which was much appreciated.

How likely would you be to recommend Allington House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Harry Inglis, RM at Allington House responded to this review on 13 Apr 2017:

Thank you for your kind review. Your input into the environment of the home is recognised and goes a long way. Thank you again.

Very supportive and approachable staff, both parents are living in Allington House, its just coming up to their 6week review and hopefully then will be here long term.
My parents have different needs which are being met very well. Initially, my mother needed quite a lot of care requirements put in place. This was achieved expediently by professional staff. My parents are cared for and cared about, encouraged to join in as best they can, mealtimes include a good varied diet and laundry is carefully looked after.
My parents have been made very welcome.

How likely would you be to recommend Allington House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Harry Inglis, RM at Allington House responded to this review on 21 Mar 2017:

Thank you for your kind words and positive feedback.

My mam died on September 12th 2016. On 25th November my parents would have been married 66 years. The staff were very kind and thoughtful on this day and bought my Dad some lovely flowers for his room.

How likely would you be to recommend Allington House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The staff are always polite, friendly, and also very caring. They keep me informed with anything that is going on either with my friend or the home and it's activities.

How likely would you be to recommend Allington House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

All very hard working in a relaxed atmosphere.

How likely would you be to recommend Allington House? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Submit a Review for Allington House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for Allington House

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Allington House