Cleveland View

Cargo Fleet Lane, Middlesbrough TS3 8NN
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9.3 24 Reviews
  • Cleveland View, Middlesbrough
Cleveland View is located less than a mile from the centre of Middlesbrough. The home is convenient for main road links (A66 and A19) and is well served by an efficient bus route. Cleveland View is convenient for the supermarket, library, 2 churches the Post Office and Pallister Park. There is also a market locally each Tuesday and Saturday.

This purpose-built, modern and spacious 60-bedded Care Home specialises in care for elderly Residential and EMI Residential Service Users. All rooms have en-suite facilities.

The home also provides a sun lounge with French Windows leading out to the main garden and residents may enjoy the picturesque views overlooking the Cleveland Hills.

Residents may benefit from the regular visits made from a Hairdresser. Visits from a chiropodist, dentist, physiotherapist and optician are available on request. Occupational therapy is available via GP. The home hosts a monthly hymn service with visiting clergy.

Other services available include,

Personal laundry service
Book club (specific books may be ordered)
Weekly mobile library visit providing talking books
Clothes show 4 times a year
Weekly tuck shop
Hand massage and manicures
Physically able residents are escorted to the local shops

The home also provides an activities programme that includes arts & crafts, board games, bingo, skittles, gentle exercise sessions, music and movement, reminiscence groups and sing-a-longs

Residents may also partake in the Summer trip to Redcar, the local seaside town.

There is a further trip at Christmas time, to the garden centre to enjoy coffee and scones and watch the Christmas light display.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1100
  • Self-Funded Residential Dementia Care: £1000 – £1100
  • RESPITE Self-Funded Residential Care: £1000 – £1100
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1100

These prices are only a guideline, please contact Cleveland View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jennifer Symmonds (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Cleveland View Reviews (24)

9.3

Cleveland View has a Review Score of 9.3 (9.333) out of 10, based on 9 reviews in the last 2 years.
Over all time Cleveland View has 24 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Cleveland View
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Review from Leah W (Granddaughter of Resident) published on 28 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, helpful staff. Always willing to answer any questions. Always fantastic activities available for the residents, family are more than welcome to participate.
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Review from Chris F (Nephew of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very nice carehome who look after my uncle and hes happy with it.
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Review from Aubrey J (Son of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my experience this is a first class home. All the management and staff are first class and couldn't be better. My mother loves it here and that is all I want.
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Review from B J (Daughter-in-law of Resident) published on 12 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is always very clean and the staff are always working hard, they never seem to stop working. I don't think they could do any more for my mother in law. All her needs are taken care for by the home. We couldn't as for better.
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Review from C R (Niece of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All care staff are amazing in their care towards our uncle. He is 100% cared for by dedicated and professional staff who are so welcoming and supportive when we visit. Special thank you to the admin officer too.
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Review from S D (Brother-in-law of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided is excellent. Information supplied to me is clear. The staff are always friendly and professional. My brother-in-law has settled well and his needs are met. The room and corridors are always clean and well looked after.
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Review from Dorothy C (Wife of Resident) published on 5 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Thank you for all the support you give my husband. I appreciate everything you do for him, and I'm so glad he has settled into the routine. Can't thank you enough.
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Review from Peter F (Brother of Resident) published on 21 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very helpful with my brother who is a different person at times with his illness. They will help him when he needs it and always comment to me about him being the joker he is.
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Review from Victoria Margaret C (Niece of Resident) published on 9 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My uncle needed twenty-four hour care and had complex mental health needs re dementia. The staff are so great, he was able to be managed on the residential not the Emi unit to make his life there easier for him. I can't thank their staff enough. The deputy manager is outstanding and has every inch of
my uncle's life at the heart of her organisation. So grateful.
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Review from D R (Daughter of Resident) published on 8 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has lived in Cleveland View care home since August 2022 until he passed away recently, even though he had lewy body dementia and sometimes his behaviour could be quite challenging, he was treated with the utmost care and compassion by all who looked after him, the staff were all lovely and
welcoming, and it was a comfort to all of us to know he spent his last days here and was treated with respect and dignity
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Review from Marie K (Daughter of Resident) published on 26 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad was a resident at Cleveland View for just over two years. He initially stayed for four weeks while recovering from a long stay in hospital. Our dad told us that he felt safe at Cleveland View. This was so reassuring to us as we had been concerned about him living on his own, as we could not
be there 24 hours a day. All of the staff from managers to care staff to cleaners were brilliant. The care given to our dad was fantastic, all of his medical and care needs were met to a high standard. Staff were always cheerful, encouraging him to take part in activities and social events. He loved going on outings such as the beach and joining in activities such as the sing-a-long in the care home. At the end of the four weeks we spoke to him and staff at the care home about the possibility of staying as a resident. Our dad was happy to stay and often commented the staff and friends he made felt like being part of a bigger family. Staff were also helpful in supporting us when needed.
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Review from Bruce (Son of Resident) published on 14 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would recommend this care home. My mother was extremely well looked after by all the staff and she really enjoyed living there. The staff were kind , caring and professional always ready to find time.
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Review from Pauline W (Friend of Resident) published on 6 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to take this opportunity to say to all of Cleveland View care home staff - from managers, deputy managers, senior care staff, care workers, domestic staff, laundry staff, kitchen staff and to all other staff to whom I have not mentioned - well done for all the hard work you give within
your own role. I would also like to say that I have bonded with each and every one in Cleveland View in my own little way. Thank you for all your hard work.
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Review from D P (Daughter of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been living here since 2016 - he has been diagnosed with vascular dementia. We chose this home based on the caring and empathetic staff during our visit. The staff give us a great sense of security and trust and look after my dad as we would at home. The staff have a great work ethic and
are always happy to help.
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Review from Sheila M (Daughter of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My mam seems happy in the care home and likes most of the staff. Things could be a lot better as they need more staff. The administrator is very good as is the senior nurse.
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Review from Stephen A (Son of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very supportive. The room is clean and to a good overall standard. I feel my mam is safe and is treated with dignity. All concerns are dealt with immediately.
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Review from Janet W (Daughter of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in Cleveland View for a while now and I am happy with his placement. Staff are fantastic and all his needs are met. Nothing is an issue if something needs doing, staff don't hesitate to do it. They are always happy and helpful and this reflects on other residents positively.
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Review from T F (Daughter of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found staff to be friendly and helpful and always happy to go the extra mile. My dad always compliments how good the food is especially his Sunday lunch which he always looks forward to. The administrator helped sort my finances out which we, as his daughters, were over the moon about.
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Review from Jeanne B (Granddaughter of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Can't really comment as not a regular visitor, but my Nana is happy and loves the staff.
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Review from J U (Wife of Resident) published on 26 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been admitted to Cleveland View home for two years now. The staff always have my husbands need as priority. I am very reassured when I leave him on an evening that he is safe and happy which means the world to me. The staff make me feel at home and understand when he is not well. I am
very thankful to them.
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Current Review Score: 9.3 (9.333)

Overview of Review Score

The Review Score of 9.3 (9.333) out of 10 for Cleveland View is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.683 for Cleveland View is calculated as follows: ( (75 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 104 Ratings = 4.683
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.65 Points relating to the number of positive Reviews for Cleveland View is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 9 Positive Reviews ÷ 12 = 0.75
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Cleveland View

What types of Care is Cleveland View registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cleveland View have?

There are 60 Single Rooms.

What are the Facilities & Services at Cleveland View?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Cleveland View to the centre of Middlesbrough?

2.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cleveland View to verify any information. View our terms and conditions. Cleveland View has an Enhanced Service - more info.