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This 48-bedded Nursing and Residential Care Home specialises in the care of terminally ill and chronic sick as well as medical and surgical convalescent patients.
The home was built in the early 1990s, and is a two-storey building with a...
Larchwood House is located on the edge of Norwich, set well back from the A47 at Thorpe. There are local amenities, including local shops, post office and a large supermarket nearby.
This 48-bedded Nursing and Residential Care Home specialises in the care of terminally ill and chronic sick as well as medical and surgical convalescent patients.
The home was built in the early 1990s, and is a two-storey building with a passenger lift for access to the first floor. Accommodation is offered in single and double rooms all with en suite facilities.
Larchwood has beautiful landscaped gardens that include an enclosed patio area with plenty of seating and well-maintained flower beds which are accessible to residents as well as the sun conservatory.
The home provides a comfortable lounge, dining rooms and a TV area. Regular visits are made to the home by a hairdresser, physiotherapist, chiropodist, counseller and occupational therapist.
A large print library is also provided for residents.
The home is supported by the local GP practices.
A structured group activities programme is offered and outings to local places of interest are arranged regularly.
Care Provided by Larchwood House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 48 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Contact Larchwood House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- The Bondcare Group
- Private Owned
Person in charge
- Vanessa Sofia (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (48)
- Single Rooms with ensuite Wet Room (48)
Larchwood House Reviews (47)
Larchwood House has a Review Score of 9.1 (9.110) out of 10, based on 16 reviews in the last 2 years.
Over all time Larchwood House has 47 reviews.
Im pleased to say my husband is looked after as best as they can, well fed at all times snacks and drink as and when. the staff are very friendly and understand how you feel.
Im pleased to say my husband is looked after as best as they can, well fed at all times snacks and drink as and when. the staff are very friendly and understand how you feel.
My father is a resident at Larchwood and I do not have enough words to say how wonderful all of the staff are, my father is a challenging person and they treat him so well, make him laugh and smile all the time, the managers keep me informed and up to date with my dad all the time, all of the staff...
My father is a resident at Larchwood and I do not have enough words to say how wonderful all of the staff are, my father is a challenging person and they treat him so well, make him laugh and smile all the time, the managers keep me informed and up to date with my dad all the time, all of the staff that work there treat my father with respect, I honestly don't know where I would be without them. Thank you to you all
Really lovely staff. They provided excellent end of life care for my Dad and really went out of their way to make his final days as comfortable as possible. Every staff member we interacted with was warm, friendly and genuinely cared. Thank you Larchwood.
Really lovely staff. They provided excellent end of life care for my Dad and really went out of their way to make his final days as comfortable as possible. Every staff member we interacted with was warm, friendly and genuinely cared. Thank you Larchwood.
My auntie was here for only 6 days but wow wat a really lovely warm and welcoming home . The staff were absolutely so lovely to me and my auntie. So very kind. The management team were really kind to me the day my auntie passed. They made me cuppa of tea and just lovly. All the staff lined up...
My auntie was here for only 6 days but wow wat a really lovely warm and welcoming home . The staff were absolutely so lovely to me and my auntie. So very kind. The management team were really kind to me the day my auntie passed. They made me cuppa of tea and just lovly. All the staff lined up outside to pay their respects which meant the absolute world to me. I can't thank everyone of them enough. Would 100% recommend this beautiful caring home Thanku so very much
The care my Mum received at Larchwood was extremely good. Mums stay there was only for 11 days before she passed away but I was more than impressed with the quality of her care and the attentiveness of all the staff during that time. The home had a good friendly vibe and the cleanliness was second...
The care my Mum received at Larchwood was extremely good. Mums stay there was only for 11 days before she passed away but I was more than impressed with the quality of her care and the attentiveness of all the staff during that time. The home had a good friendly vibe and the cleanliness was second to none.
On the week of my wife's admittance to Larchwood, Norwich, the manager and all her staff made us so welcome. Larchwood was so clean and organised, the staff and nurses all had their own routine to work on. Nothing was too much trouble for them. My wife was happy there. I would give my highest...
On the week of my wife's admittance to Larchwood, Norwich, the manager and all her staff made us so welcome. Larchwood was so clean and organised, the staff and nurses all had their own routine to work on. Nothing was too much trouble for them. My wife was happy there. I would give my highest recommendation for anyone to be placed at Larchwood House.
Thank you Joseph for your review - Our staff pride themselves in the care they provide. We are delighted that your wife has had the dignity and care in our home.
Special thanks to nurses Catherine and Chithra for the valued care given to my dear mum who sadly passed away after a brief stay at Larchwood. Support from Sandra in our hour of need was greatly appreciated. Vanessa and all the team show such great respect for residents. Staff smile, welcome...
Special thanks to nurses Catherine and Chithra for the valued care given to my dear mum who sadly passed away after a brief stay at Larchwood. Support from Sandra in our hour of need was greatly appreciated. Vanessa and all the team show such great respect for residents. Staff smile, welcome visitors and pets, and genuinely appear to enjoy their work. Thank you Andy and Caitlan for the attention you gave Mum and for the manicures. I am thankful Mum spent her final few weeks at Larchwood.
My mum only had a short while at Larchwood. She had all the care we expected. Staff are excellent at all times. I would not hesitate in recommending this home to anyone.
My mum only had a short while at Larchwood. She had all the care we expected. Staff are excellent at all times. I would not hesitate in recommending this home to anyone.
My mum was moved to Larchwood from hospital for end of life care. The room she was put in was next to the stairs and everyone who came up let the door go and it banged shut everytime. Not the peaceful environment you need at the end of life. We were told that an airflow mattress would be available...
My mum was moved to Larchwood from hospital for end of life care. The room she was put in was next to the stairs and everyone who came up let the door go and it banged shut everytime. Not the peaceful environment you need at the end of life. We were told that an airflow mattress would be available for her. This was not put on her bed until we requested this but by then she had already been there a week. As she had oesophageal cancer, she was only eating soft foods. After a BBQ in the grounds she was offered a burger for lunch! If we were visiting at meal times, the staff would leave the food on the table for us to feed her (she'd had a stroke and was unable to feed herself) after we moved her out the staff 'lost' a lot of her clothes and personal items, which have never been returned despite several emails to the manager. I would not recommend this care home to anyone and wish we had moved her out sooner!
Thank you for sharing your experience. We are sorry to hear that parts of the care did not meet your expectations. End-of-life care is an especially sensitive time, and we take all feedback seriously. While the experience of most of our residents is very positive, we are always striving to...
Thank you for sharing your experience. We are sorry to hear that parts of the care did not meet your expectations. End-of-life care is an especially sensitive time, and we take all feedback seriously. While the experience of most of our residents is very positive, we are always striving to improve.
At Larchwood, we aim to provide a safe, calm, and compassionate environment, following personalised care plans that support each resident's clinical, dietary, and emotional needs. We work closely with families so they feel involved and supported throughout their loved one's stay.
Clear communication is important to us, and we review all feedback to strengthen our practices and uphold high standards of dignified, respectful care. If you would like to discuss your experience further, we welcome the opportunity to speak with you directly.
My experience of Larchwood is good - the staff are friendly & helpful - the good is good & everywhere clean & tidy (though my room can be a bit here & there)
My experience of Larchwood is good - the staff are friendly & helpful - the good is good & everywhere clean & tidy (though my room can be a bit here & there)
My husband has only been a resident at Larchwood for a short time and so far I am very satisfied with the care he is receiving. He has complex needs which I think are being met. The carers all seem kind and cheerful, treat him with respect and he appears to like them too. The nurses have his...
My husband has only been a resident at Larchwood for a short time and so far I am very satisfied with the care he is receiving. He has complex needs which I think are being met. The carers all seem kind and cheerful, treat him with respect and he appears to like them too. The nurses have his medical well in hand and the management are very helpful if I have any worries or questions. Due to his needs I am unable to look after my husband at home now so I am glad he is receiving good care at Larchwood.
Mum has been a resident in Larchwood for nearly 3 years.We were recommended by a neighbour and we have since highly recommended to anyone who is in the unfortunate position of finding a home for a loved one.
There are several new homes in the area...
Mum has been a resident in Larchwood for nearly 3 years.We were recommended by a neighbour and we have since highly recommended to anyone who is in the unfortunate position of finding a home for a loved one.
There are several new homes in the area that are all nice and shiny, but what are the carers like ?
The staff at Larchwood are 2nd to none , it really is a home for the residents, all the staff are so friendly and helpful yet very professional .
We can relax knowing that mum is getting the best care that she can.
Thank you to everyone at Larchwood
Larchwood is an excellent care provision as my scores reflect.
Larchwood is an excellent care provision as my scores reflect.
Larchwood on the first day of visiting I noted had a friendly feeling. All the staff are attentive and when asked for anything have always accommodated. My mother settled into Larchwood following spending some time in hospital, she has done amazingly well with the care she has received and all the...
Larchwood on the first day of visiting I noted had a friendly feeling. All the staff are attentive and when asked for anything have always accommodated. My mother settled into Larchwood following spending some time in hospital, she has done amazingly well with the care she has received and all the family are so pleased with the support and kindness that has been given to mum and her family.
We were dismayed at the decor of her room, the walls were chipped, paint knocked off the walls. Toilet roll holder hanging off wall and bathroom used for storage of cleaning equipment. Broken safety...
We were dismayed at the decor of her room, the walls were chipped, paint knocked off the walls. Toilet roll holder hanging off wall and bathroom used for storage of cleaning equipment. Broken safety rail on the bed which wasn't repaired. My sister had to ask her to be moved. The whole place needs maintenance repair, the gardens need maintaining. We wanted to get her moved when we saw the state of the place but this was not possible.
Thank you for your review. We take all feedback seriously and have reviewed your mothers care at Larchwood which we note was some 10 months ago but has only been brought to our attention now. There is a report of broken bedrails and we can see that as soon as this was identified your mum was...
Thank you for your review. We take all feedback seriously and have reviewed your mothers care at Larchwood which we note was some 10 months ago but has only been brought to our attention now. There is a report of broken bedrails and we can see that as soon as this was identified your mum was offered to move rooms which she obliged. There were no other issues highlighted during her care at Larchwood. The home and rooms undergo a rolling maintenance and decoration program. Our rooms are decorated tastefully and where requested they are individualised as well. We are sorry this wasn't your experience at Larchwood.
The home is clean, good food, the staff are helpful, caring and always on hand if needed.
The home is clean, good food, the staff are helpful, caring and always on hand if needed.
When we were told that my mum would need to go into a nursing home at the age of 90 following a fall where she broke her hip, we were offered just 2 placements in the area; one was Larchwood and the other was a 35 minute drive away for me and further for other family members. We therefore decided...
I was taken on a tour around the facility and introduced to various members of staff who have subsequently looked after my mum with unwavering care and commitment despite the fact that Mum can be a bit awkward at times. If it's top rate care you want rather than a pretty exterior, then this could well be the place for your loved one.
He was welcomed and treated with dignity.
My thanks go out to all the staff.
He was welcomed and treated with dignity.
My thanks go out to all the staff.
My brother, myself and all the family would like to say a "big" thank you to all the staff at Larchwood House for the nursing care they have given our mum for the past three months. They were all excellent. Mum passed away there due to previous strokes, dementia and old age. We were so grateful...
My brother, myself and all the family would like to say a "big" thank you to all the staff at Larchwood House for the nursing care they have given our mum for the past three months. They were all excellent. Mum passed away there due to previous strokes, dementia and old age. We were so grateful that Mum ended her last months there. Thank you again to the manager and all the staff.
I have always been happy with the care my father has received since being in the home in September 2021. If he has ever had a fall etc. they are always in touch to advise me of this. I am always kept informed of anything happening to/with him. The management team and all staff are caring and will...
I have always been happy with the care my father has received since being in the home in September 2021. If he has ever had a fall etc. they are always in touch to advise me of this. I am always kept informed of anything happening to/with him. The management team and all staff are caring and will always spend time with my father, engaging with him whenever they can. I really do feel he is in a very safe and secure environment with the best care I could wish for, for him.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 30 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Larchwood House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Larchwood House.
Accreditations
There are no accreditations posted yet for Larchwood House.
Meet the Team (0)
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Frequently Asked Questions about Larchwood House
What types of Care is Larchwood House registered for?
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Larchwood House have?
There are 48 Single Rooms.
What are the Facilities & Services at Larchwood House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is Larchwood House to the centre of Norwich?
2.2 mile(s) as the crow flies, distance by road may be significantly further.
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