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Larchwood House

133 Yarmouth Road, Thorpe St Andrew, Norwich, Norfolk NR7 0RF
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Larchwood House, Norwich
Larchwood House, Norwich
Larchwood House, Norwich

Larchwood House is located on the edge of Norwich, set well back from the A47 at Thorpe. There are local amenities, including local shops, post office and a large supermarket nearby.

This 48-bedded Nursing and Residential Care Home specialises in the care of terminally ill and chronic sick as well as medical and surgical convalescent patients.

The home was built in the early 1990s, and is a two-storey building with a...  

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Care Provided by Larchwood House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Contact Larchwood House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Vanessa Sofia (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (48)
  • Single Rooms with ensuite Wet Room (48)

Larchwood House Reviews (46)

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9.2

Larchwood House has a Review Score of 9.2 (9.174) out of 10, based on 16 reviews in the last 2 years. Over all time Larchwood House has 46 reviews.

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Showing 46 reviews matching selected criteria
Review from David H (Nephew of Resident) published on 21 February 2024 Submitted via Website
Overall Experience

The care my aunt has received to date from all the management and staff is first-class. She has been cared for almost 7 years now and the attention and more importantly the love and kindness they have shown is fantastic. I would highly recommend the nursing and residential home to anyone with a loved one who needs that additional help and support.

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Review from J B (Resident / Service User) published on 15 February 2024 Submitted via Postal Card
Overall Experience
I am happy living in this care home. I like my food here. Carers are very nice and helpful. I appreciate that I am and feel safe here, better than in my onw flat.

I am free to organize my time, I read books which a volunteer brings me regularly from the library. I have my own laptop and on it I do crosswords and contact my family and friends. I also like our garden where I walk every day. I like flowers and vegetables there.

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Review from Ann R (Daughter of Resident) published on 7 February 2024 Submitted via Postal Card
Overall Experience

Larchwood House provided amazing palliative care for my mum for 15 months. The staff are caring and friendly. As a family, we are so grateful for their help and care at a very difficult time. My personal experience was that the care went way beyond just caring for Mum. The staff were always on hand to see us through the difficult, rough periods in Mum's journey. I can honestly say it was a privilege to get to know the staff and know Mum was in very safe hands, and I do not know how we would have achieved such a dignified and caring end to Mum's life without them. Thank you.

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Review from Stewart L (Son of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience

The management is exceptional and very helpful. Care staff are also very helpful and show care, consideration and patience, and the food is of a very high standard, along with the presentation. We feel as though our father is in the right place, being looked after by the right people. Personally, we would highly recommend this nursing home.

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Review from Christine K (Wife of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience

My husband likes being in this home. He feels at home. Staff are very caring and look after him very well. He likes activities and entertainment - music is his favourite. Chefs cater for his needs very well. Staff always find time to explain things to him as he gets confused at times.

Reply from Howard Emanuel, RM at Larchwood House

We're delighted to hear that your husband feels at home in our care and enjoys the caring staff, his favourite music, and the excellent catering to his needs. We're committed to providing continued support and a warm environment.

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Review from Jane B (Daughter of Resident) published on 29 December 2022 Submitted via Postal Card
Overall Experience
Our mum is happy at Larchwood House and gets on well with all the staff. It is very reassuring to us that Mum is settled and now Covid restrictions are more relaxed we are able to visit freely. As Mum is immobile we appreciate all the effort that needs to be carried out so Mum can join in her favourite activities.

Mum is looked after with care and friendliness, we are very grateful for that.

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Review from B W (Friend of Resident) published on 16 December 2022 Submitted via Postal Card
Overall Experience

My friend can be difficult at times but the staff are very good with him. He says the food is good and from what I have seen it looks lovely. He says he is happy here and well looked after. The staff, management and maintenance staff are very kind. Keep up the good work.

Reply from Sam Chontow, RM at Larchwood House

Thank you! we really appreciate your feedback, and this will be passed on to our staff.

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Review from R A (Son of Resident) published on 13 December 2022 Submitted via Postal Card
Overall Experience

For the short time mother was in the home I was well pleased with the way mother was treated. I found the staff very friendly and helpful. I also found the management were always caring, and extremely helpful at all times. All the teams were friendly and always wanted to do the best they could for mother and were helpful and caring after her death.

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Review from M R (Son of Resident) published on 3 November 2022 Submitted via Postal Card
Overall Experience

The staff have been fantastic and we are grateful for all they have done.

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Review from Christine H (Resident / Service User) published on 29 April 2022 Submitted via Postal Card
Overall Experience

I have been here for three months now and my treatment has been great. On my first arrival, I couldn't walk but now I can. This is due to the staff here and food.

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Review from P V (Aunt of Resident) published on 9 March 2022 Submitted via Postal Card
Overall Experience
My Aunt now receiving end of life care, all staff have been very kind and helpful in these very difficult times. Aunt is a very difficult customer but has always been happy and content. Thinks she is on holiday and is always 'going home in a few weeks.'

Nice to see outside general repairs being carried out as the building was starting to look tired.

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Review from Sonia P (Daughter of Resident) published on 18 August 2021 Submitted via Postal Card
Overall Experience

I would like to thank all the staff and carers for their 100% dedication to their work and they exceeded that with all the love and kindness they showed my dad. They made all our butterfly experience so much easier. Dedicated and utter respect for their residents and visitors. A lovely peaceful place to spend your days. Thank you so much. You're amazing.

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Review from Carl W (Son of Resident) published on 27 October 2020 Submitted via Website
Overall Experience

My mum moved into Larchwood just over a year ago. It was my first experience moving a loved one into a care home (quite a major life-changing choice for all involved) but essential for her day-to-day care. From my first contact with the nurses and further meeting all the staff, they helped greatly in putting my mind at ease at a time which can be very stressful.

I had initial reservations about Larchwood's poor CQC ratings (as a first-timer, not sure how to work out which care home was best for my mum) but through the new management team (in just before my mum) you could tell they were trying really hard to make a great difference in improving their reputation through making the care of the residents their top priority.

With Covid it has been a challenging year for everyone but they have exceeded my expectations of the care I hoped my mum would receive. They have also excelled in supporting family access via video calls and controlled visits (with PPE).

My thanks to all the staff.

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Review from Denise L (Daughter of Resident) published on 19 October 2020 Submitted via Website
Overall Experience
My Mum was admitted from hospital for palliative care and only expected to be with us for "a couple of short weeks". Being in the middle of the Covid pandemic this dreadful time had been made worse over the previous months with lack of access to Mum as she deteriorated. From the moment she arrived at Larchwood I felt better, she was looked after by the staff as though she was family, in addition, they allowed me and our dog almost unlimited access which meant Mum and I had some very precious times. Mum's deterioration slowed and she was with us for nearly two months and I am sure this is because of the care and kindness shown by the management and staff. Larchwood may not be glossy with 5* menus and facilities but they are 6* where it matters.

I would recommend any family looking for a "home" for a loved one to talk to the team here.

Reply from Howard Emanuel, RM at Larchwood House

Thank you, Denise, for your review. We appreciate all feedback and in particular your encouraging words to us about our caring attitude which we strive to give our residents. Your warm words to our staff are genuinely valued.

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Review from J W (Son-in-law of Resident) published on 10 December 2019 Submitted via Postal Card
Overall Experience
I visited my father-in-law who was a resident at Larchwood House for approximately six weeks until he sadly died. I found Larchwood House to be warm and welcoming, and we couldn't have asked for better for him, particularly during his last days.
It's the dedication, caring and warmth shown by all staff at Larchwood House that stood out for me. They, in my opinion, make this an excellent home.

Please pass on our sincere thanks to all.

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Review from Kevin L (Son of Resident) published on 28 November 2019 Submitted via Website
Overall Experience

My father was admitted to Larchwood House for nursing care after a severe stroke, then again for palliative care. Initially, I thought the place looked a little run down, but soon came to realise that the staff are what makes the place! They prepared an immaculate, yet homely room for my father, provided second-to-none care for him, including meals adapted to his conditions and I always felt that he was well cared for, safe, welcome and listened to. Whilst my father was dying, the staff were tremendous. I would not hesitate to recommend them. Both my sister and I are glad that he spent the last few weeks of his life treated with dignity and respect and are grateful for the staff that made that possible.

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Review from Mark B (Son of Resident) published on 29 January 2019 Submitted via Website
Overall Experience
My father is a resident at Larchwood, although he can at times be awkward, I have always found the staff to be very caring and responsive to him.

My father is very happy and well cared for at Larchwood and the staff are always happy and willing to help, they are a strong team doing a difficult job, they all have my support, keep up the good work all at Larchwood.

Reply from Howard Emanuel, RM at Larchwood House

Thank you Mark - we strive to provide a warm caring environment and are pleased the great staff are making your Dad feel that way.

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Review from Marian P (Friend of Resident) published on 22 January 2019 Submitted via Website
Overall Experience
My friend can be difficult/demanding at times, but the staff are great with him, despite their busyness. They seem genuinely fond of him, which gives me confidence.
I have read other comments - in particular, the smell of urine, but I have not found that to be pervading, just a hint now and again, but less than other homes I have visited - and I am being honest here.
My friend is very happy with the food also.

The only criticism I can make is that there is a delay in getting attention sometimes, but again I have found that everywhere. You can't expect one- to- one care without astronomical costs.

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Review from Judy S (Wife of Resident) published on 5 December 2018 Submitted via Postal Card
Overall Experience
My family and I cannot fault the care given to my husband while staying at Larchwood. Nothing was too much trouble.

The staff were always smiling and happy from management right through to the cleaners and the maintenance staff.

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Review from Karen G (Daughter of Resident) published on 3 August 2018 Submitted via Website
Overall Experience
My father was a resident at Larchwood for a very short time until he sadly passed away. During his stay, he was treated with enormous respect and kindness by everyone. The staff were totally professional but obviously love their work and truly care for the residents. When my father came here from hospital, he couldn't do anything for himself but with the care and understanding shown to him, he started to improve and enjoy life again. Just the day before he passed he was thoroughly enjoying a sing along with the other residents.

If you are looking for a care home for a family member then look no further, Larchwood is absolutely brilliant.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 March 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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