The Grange Care Centre

2 Adrienne Avenue, Off Ruislip Road, Southall UB1 2QW
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9.3 60 Reviews
  • The Grange Care Centre, Southall
The Grange Care Centre provides residential and nursing care for up to 160 residents requiring general nursing needs and end of life care. The home can care for those living with dementia, younger adults with physical disabilities and mental health needs.

Spread across eight units, bedrooms benefit from en-suite facilities. Each unit has communal living, dining, bath, shower and toilet facilities.

The trained staff supports people in such a way that they can be as independent as possible and in residents' best interests.
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Care Provided by The Grange Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 160 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1600
  • Self-Funded Residential Dementia Care: £1400 – £1700
  • Self-Funded Nursing Care: £1450 – £1700
  • Self-Funded Nursing Dementia Care: £1450 – £1800
  • RESPITE Self-Funded Residential Care: £1500 – £2000
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £2000
  • RESPITE Self-Funded Nursing Care: £1509 – £2000
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £2000

These prices are only a guideline, please contact The Grange Care Centre to find out the exact price for your requirements.

Contact The Grange Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Grange Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Olga Richardson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages from 20 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (160)
  • Single Rooms with Ensuite Wet Room (160)

The Grange Care Centre Reviews (60)

9.3

The Grange Care Centre has a Review Score of 9.3 (9.292) out of 10, based on 30 reviews in the last 2 years.
Over all time The Grange Care Centre has 60 reviews.

Overall Experience
  • 34
  • 19
  • 4
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Date Published
  • 60
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  • 30
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Reviewer Connection to The Grange Care Centre
  • 16
  • 10
  • 10
  • 4
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  • 3
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  • 2
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Total of 60, showing 1-20
Review from L V (Respite Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home from home. very impressed. This home should be awarded the gold standard from the moment you walk through the door.
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Review from Daniel D (Relative of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Primrose Unit, in my experience, is the top ward in the whole building. The staff are beautiful and extremely helpful. Need I say more!
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Review from J N (Brother of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the service and care that my brother receives at the Grange Care Centre from the nursing staff is of a high standard. There is a calm and friendly atmosphere on the Rose Unit that he is on, and the nursing staff are kind and very helpful. His personal care is very good, and I can recommend
this care home to any prospective residents.
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Review from Frazer B (Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Grange Care Centre is a really good care home, there is plenty of space inside and outside. I feel very secure here at The Grange, good shops near by, good bus service really close, the rooms are very spacious and airy, easy to live with strangers, bathrooms everywhere and always someone around.
Plenty to drink all cold and refreshing, easy to get out of any transport as their is plenty of room in the car park.
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Review from David L (Husband of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at The Grange Care Centre are wonderful, my wife receives wonderful care. She is always treated with dignity and respect.
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Review from R L (Son of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relative expressed he felt welcome and comfortable at The Grange. Staff were pleasant and approachable. Any concerns we expressed to them were addressed quickly. However, on reflection we feel as a family that our relative required a high level of medical care that was beyond the capability of The
Grange.
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Review from M S (Son of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom has been at The Grange for palliative care for the last six weeks. The nurses and carers have genuinely shown Mom so much care that she smiles more for them. I would absolutely recommend this care home, every staff member is professional and kind.
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Review from John O (Son of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of this home is very positive. Each time I come the place is always clean and tidy. The staff are always friendly, my father seems very well looked after and most of the time happy! A big thanks to everybody involved.
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Review from Helena H (Wife of Resident) published on 14 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband had been looked after by Primrose Unit by the staff that was totally exemplary caring for him for 2 and a half years. Giving him care, respect, and love as though they were his family. There is no praise too high for the staff and main nurse.
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Review from E G (Wife of Resident) published on 1 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff very friendly and helpful. The environment is full of positivity. They take care of my husband really well. Primrose unit has the right atmosphere, they support my husband and provide very good quality of care with dignity.
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Review from A S (Daughter of Resident) published on 30 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Father has dementia and was placed in the home in Feb 2024. The staff are always happy and polite. My Dad is treated very well by the staff who look after him and care for him. It's sometimes a difficult situation. We feel safe in the knowledge he is clean, fed, and comfortable. He is very happy
and The Grange Care Home, we have been lucky to find such a great care home.
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Review from N H (Son of Resident) published on 26 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father had been cared for by the wonderful staff on Primrose Unit at The Grange until he peacefully passed away last week. My family is so deeply thankful for the compassionate, professional and sensitive care he received there by these wonderful human beings. The care coordinator, and all the fantastic
people who work day and night to make this home one where an ethos of respect for loved ones is so evident, both in daily routines and beyond. We send blessings and gratitude to you all.
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Review from Elaine B (Sister of Resident) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Following a nervous and unforeseen move from another care home, we have been made to feel so warmly welcome. The manager and all support staff have gone to extraordinary lengths to help my sister, with learning disabilities, to settle in, be it food, activities and introductions of new staff. Family
and visitors are welcome and always leave happy that all needs are being met. Our minds have been very quickly put at ease.
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Review from Eyar B (Resident) assisted by family/friend published on 8 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had a great time with carers, everybody. The carers are great and there are a lot of good activities to do. I am happy with the service provided.
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Review from K S (Friend of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend is living in The Tulip Unit and whenever I see him he is always smiling and happy. Since he became a resident of the care home, he has always felt supported and listened always by the care staff. My friend has no nearby family and he always feels that The Grange is his family. Unfortunately,
he is deteriorating but the staff are going the extra mile in meeting his needs. I couldn’t thank enough the management and care team for making my friend feel safe always.
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Review from A M (Sister of Resident) published on 13 February 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
These reviews you are reading are all years old. This care home is not the same standards, really poor, the staff lazy, and lacks empathy. I wouldn’t recommend this place to my worst enemy. Nice facilities nothing else.
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Review from B B (Friend of Resident) published on 26 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my friend and always found all the staff very friendly and caring, right from the reception, manager and all staff. The home is always very clean. My friend is always looking clean and happy. I would recommend this home to anyone that has a loved one needing care.
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Review from John F (Husband of Resident) published on 26 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All great. Doing a very good job in all units. Thank you to the manager and all her staff.
Happy New Year.
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Review from Kiran K (Son of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall happy with all services but could improve the menu to cater for Asians.
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Review from G D (Son of Resident) published on 28 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is excellent. My mother has been here for eight years. The staff are really friendly and take care of her brilliantly. I would not like her to be in any other home.
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Current Review Score: 9.3 (9.292)

Overview of Review Score

The Review Score of 9.3 (9.292) out of 10 for The Grange Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.386 for The Grange Care Centre is calculated as follows: ( (193 Excellents x 5) + (127 Goods x 4) + (21 Satisfactorys x 3) + (7 Poors x 2) + (7 Very Poors x 1) ) ÷ 355 Ratings = 4.386
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.906 Points relating to the number of positive Reviews for The Grange Care Centre is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 160 registered maximum number of service users is 32. 29 Positive Reviews ÷ 32 = 0.906
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Grange Care Centre

What types of Care is The Grange Care Centre registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Grange Care Centre have?

There are 160 Single Rooms.

What are the Facilities & Services at The Grange Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Grange Care Centre to the centre of Southall?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Grange Care Centre to verify any information. View our terms and conditions. The Grange Care Centre has an Enhanced Service - more info.