The Grange Care Centre

2 Adrienne Avenue, Off Ruislip Road, Southall UB1 2QW
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9.4 72 Reviews
  • The Grange Care Centre, Southall
The Grange Care Centre provides residential and nursing care for up to 160 residents requiring general nursing needs and end of life care. The home can care for those living with dementia, younger adults with physical disabilities and mental health needs.

Spread across eight units, bedrooms benefit from en-suite facilities. Each unit has communal living, dining, bath, shower and toilet facilities.

The trained staff supports people in such a way that they can be as independent as possible and in residents' best interests.
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Care Provided by The Grange Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 160 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1600
  • Self-Funded Residential Dementia Care: £1400 – £1700
  • Self-Funded Nursing Care: £1450 – £1700
  • Self-Funded Nursing Dementia Care: £1450 – £1800
  • RESPITE Self-Funded Residential Care: £1500 – £2000
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £2000
  • RESPITE Self-Funded Nursing Care: £1509 – £2000
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £2000

These prices are only a guideline, please contact The Grange Care Centre to find out the exact price for your requirements.

Contact The Grange Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact The Grange Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Olga Richardson (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages from 20 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2005
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (160)
  • Single Rooms with Ensuite Wet Room (160)

The Grange Care Centre Reviews (72)

9.4

The Grange Care Centre has a Review Score of 9.4 (9.403) out of 10, based on 28 reviews in the last 2 years.
Over all time The Grange Care Centre has 72 reviews.

Overall Experience
  • 42
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  • 4
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Date Published
  • 72
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  • 28
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Reviewer Connection to The Grange Care Centre
  • 20
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  • 10
  • 5
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  • 3
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  • 2
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Total of 72, showing 1-20
Review from S K (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The support from staff makes a positive difference. Thank you for your kindness, reliability and patience. Thank you for creating a safe and comfortable environment. Your efforts are truely valued.
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Review from Jaishree D (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy overall with staff care. My mum is in the care which I could not ask for more. Staff welcoming environment. A clean, well maintained space contributes to a positive atmosphere. Well done to the hard working manager and staff!
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Review from G S (Wife of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was transferred from the hospital after 55 days in their care. Eventhough I/we didn't know where we are going as we were given only a few hours notice. But I find The Grange adequate + satisfactory especially the carers and health care people.
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Review from Shirley P (Son of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful afternoon with the staff and residents, you made it a wonderful afternoon with lots of laughter. Thank you so very much.
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Review from Punit S (Son of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staffs are really nice and polite. Amazing home - staffs are very caring and really look after the residents as well as visitors like me. Warm and very attentive staff.
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Review from Patrick O (Husband of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are excellent - incredibly kind and attentive ensuring my wife is comfortable and well cared for. We are always impressed with how clean everything is kept. My wife's hygiene is always excellent. Staff are always on hand to answer your questions or find out answers on your behalf and are always
responsive to the families wishes. The staff more serve to spend time with each resident to ensure all their needs are met. We are very happy with the quality of care.
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Review from Michael O (Son of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great staff who are kind and attentive, always answering my father whether is comfortable and care for. We are always impressed with how clean the facilities and one high level of efforts, put in so make sure my fathers hygene is excellents. Staff are always available to answer your questions, taking
to accounts family's wive's and ensure that all relevant information is served.
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Review from M C (Sister of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a family, we are very satisfied overall with the service provided at The Grange, we also found the staff to be very approachable, friendly and professional in their manner. Thanks very much for taking such good care of our family member.
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Review from Sean F (Grandson of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The centre have been excellent with my grandfather. All the staff display a great deal of kindness and caring. The Christmas decorations are a lovely touch and give the place a homely feel.
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Review from Angela C (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been pleased with the care and attention our father has received. The staff are kind, attentive and caring towards him. Communication has been good and it is reassuring to have our father in a supportive, comfortable environment.
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Review from P S (Son of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our experience with The Grange has been great. My father has received great treatment from all the staff, who do a brilliant job in general. Caring for my dad who suffers from Alzhimers + Dementia is difficult, but the staff do a great job!
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Review from Bianca C (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been here for nearly a decade now and I have always received clean and respectful communication from all staff. I am happy with everything, my mum is always looked after, so overally very pleased. Merry Christmas.
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Review from L V (Respite Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home from home. very impressed. This home should be awarded the gold standard from the moment you walk through the door.
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Review from Daniel D (Relative of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Primrose Unit, in my experience, is the top ward in the whole building. The staff are beautiful and extremely helpful. Need I say more!
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Review from J N (Brother of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the service and care that my brother receives at the Grange Care Centre from the nursing staff is of a high standard. There is a calm and friendly atmosphere on the Rose Unit that he is on, and the nursing staff are kind and very helpful. His personal care is very good, and I can recommend
this care home to any prospective residents.
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Review from Frazer B (Resident) published on 15 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Grange Care Centre is a really good care home, there is plenty of space inside and outside. I feel very secure here at The Grange, good shops near by, good bus service really close, the rooms are very spacious and airy, easy to live with strangers, bathrooms everywhere and always someone around.
Plenty to drink all cold and refreshing, easy to get out of any transport as their is plenty of room in the car park.
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Review from David L (Husband of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff at The Grange Care Centre are wonderful, my wife receives wonderful care. She is always treated with dignity and respect.
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Review from R L (Son of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relative expressed he felt welcome and comfortable at The Grange. Staff were pleasant and approachable. Any concerns we expressed to them were addressed quickly. However, on reflection we feel as a family that our relative required a high level of medical care that was beyond the capability of The
Grange.
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Review from M S (Son of Resident) published on 5 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mom has been at The Grange for palliative care for the last six weeks. The nurses and carers have genuinely shown Mom so much care that she smiles more for them. I would absolutely recommend this care home, every staff member is professional and kind.
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Review from John O (Son of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of this home is very positive. Each time I come the place is always clean and tidy. The staff are always friendly, my father seems very well looked after and most of the time happy! A big thanks to everybody involved.
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Current Review Score: 9.4 (9.403)

Overview of Review Score

The Review Score of 9.4 (9.403) out of 10 for The Grange Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.559 for The Grange Care Centre is calculated as follows: ( (222 Excellents x 5) + (93 Goods x 4) + (6 Satisfactorys x 3) + (6 Poors x 2) + (6 Very Poors x 1) ) ÷ 333 Ratings = 4.559
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.844 Points relating to the number of positive Reviews for The Grange Care Centre is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 160 registered maximum number of service users is 32. 27 Positive Reviews ÷ 32 = 0.844
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Apr 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about The Grange Care Centre

What types of Care is The Grange Care Centre registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Grange Care Centre have?

There are 160 Single Rooms.

What are the Facilities & Services at The Grange Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Grange Care Centre to the centre of Southall?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Grange Care Centre to verify any information. View our terms and conditions. The Grange Care Centre has an Enhanced Service - more info.