Chatsworth Grange Nursing Home

Hollybank Road, Intake, Sheffield S12 2BX

Chatsworth Grange provides care for older people living with a wide range of complex needs, including dementia and those with challenging behaviour.

The home is located a short distance from the centre of Sheffield and has 66 en-suite rooms, all decorated to a high-standard and feature modern furnishings and fittings throughout.

The home's brightly decorated communal areas are spacious and airy and provide residents with a central space where they can spend time together. Residents can choose to take part in activities and enjoy entertainment, or relax with their friends and family members.

The home's activities coordinator organises a varied programme of daily events that have been designed to appeal to the interests and hobbies of all residents.

Chatsworth Grange aims to provide residents with an engaging and varied lifestyle which includes opportunities to take part in regular exchanges with local community groups, such as: visits from local schools and enjoying entertainment sessions.

Group: Ultima Care Centres (No1) Ltd

Person in charge: Beverley Furniss (Home Manager)

Local Authority / Social Services: Sheffield City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 66 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's • Cancer Care • Hearing Impairment • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 66

Rooms with ensuite WC: 66

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Directions:

Chatsworth Grange is located on a main bus route in the Intake area of Sheffield.
Leave Sheffield Parkway signposted Manor, Prince of Wales road onto A57. Follow A57 then bare left at Manor Top onto City Road leading onto Mansfield Road.Turn left at crossroads (Co-op on left)

Visiting:

Protected meal times.

Parking:

Large on-site car park.

Latest Care Quality Commission* Report on Chatsworth Grange Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.1 (maximum of 10) for Chatsworth Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Chatsworth Grange Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.583 for Chatsworth Grange Nursing Home is calculated as follows: ( (71 Excellents x 5) + (29 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 108 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.53 Points relating to the number of positive Reviews for Chatsworth Grange Nursing Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 7 Reviews ÷ 13.2 Target = 0.530

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.1 Chatsworth Grange Nursing Home has a Review Score of 9.1 (9.113) from 9 Reviews


Average Ratings

  • Excellent
    7
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Chatsworth Grange Nursing Home?

  • Extremely LIKELY
    8
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Chatsworth Grange Nursing Home

  • Daughter of Resident/Service User
    5
  • Friend of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • Wife of Resident/Service User
    1
  • more

The staff are very good, they treat the residents with dignity and are very helpful, from management down to the cleaners.

How likely would you be to recommend Chatsworth Grange Nursing Home? Extremely Likely

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Average Rating:   4.6 out of 5

My Mum passed away 4th December 2017. Her last 12 weeks of life were spent at Chatsworth Nursing home.
My mum was treated with dignity by kind, caring staff. It was inspirational. As a daughter, I feel so touched by all staff care for Mum and us as a family as she entered her last few weeks of life.
Thank you, each and every one of you. You're all truly special and I will never forget you all. Mum is at peace now after her battle with Alzheimer's back in the arms of our Dad. I would be happy to talk to any family that needs any help at any time.

How likely would you be to recommend Chatsworth Grange Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My dad is so happy here. The staff are friendly, caring and extremely professional. Dad now eats very well because it is good home-cooking. The home is clean and always smells fresh. Dad was in hospital several times before coming here but he recuperated fully at Chatsworth Grange due to the expert care and the activities provided. I highly recommend this care home.

How likely would you be to recommend Chatsworth Grange Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

The standard of care given to my mother is excellent. I haven't met a member of staff that I can fault in any way.
I always feel comfortable in the home and I know when I leave that Mum is not just looked after but she is cared for.
These people go above and beyond.
Thank you.

How likely would you be to recommend Chatsworth Grange Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Excellent experience and quality of care provided to my mother.

How likely would you be to recommend Chatsworth Grange Nursing Home? Extremely Likely

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Average Rating:   4 out of 5

We have been very impressed by the care and attention we have received as a family. The food is of a good standard and they always try their best to get anything that is requested specially. The staff are very caring, but I do feel sometimes they need more help at mealtimes and with getting residents ready for bed etc. The nurses and staff always keep you informed after the doctor visits to keep you up to date with everything. Overall very good.

How likely would you be to recommend Chatsworth Grange Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

My mum has been a resident here since November 2016.
The first thing you will notice when entering the property there is no smell and a calm atmosphere.
All the management and staff are welcoming and approachable.
Mum's home is on one of the smaller units and is spacious and comfortable.
The carers and staff on this unit are wonderful and kind.
They can tease a smile from mum just by looking at her and I can't praise them enough. Mum is always telling me she loves them.
She loves dancing and particularly enjoys the musical activities lead by the lovely, full of fun activity coordinators. I can relax in the knowledge that she is receiving excellent care and mum is content.

How likely would you be to recommend Chatsworth Grange Nursing Home? Extremely Likely

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Average Rating:   4.6 out of 5

I think they don't have many meetings at the home really letting the families know anything. Otherwise, the staff are friendly and there is always activities going on in the week or the weekend. I feel though they should really have all the residents up when anything is going on.

How likely would you be to recommend Chatsworth Grange Nursing Home? Likely

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Average Rating:   3.8 out of 5

Beth Owen, Interim Deputy Manager at Chatsworth Grange Nursing Home responded to this review on 01 Feb 2017:

Thank you for taking the time to leave a review, and for raising any points you have, we take all of your comments on board.
There should be regular Resident and Relative meetings taking place, please do come and speak to me or one of the team to get any further information on these.
Many thanks
Beth Owen

My visits to the home are met with a friendly and warm atmosphere.
The staff are all helpful and although usually busy they have smiles on their faces.

How likely would you be to recommend Chatsworth Grange Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

Beth Owen, Interim Deputy Manager at Chatsworth Grange Nursing Home responded to this review on 01 Feb 2017:

Thank you for taking the time to leave your positive comments about the home, we really do appreciate them.
Kind regards
Beth Owen

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