Deputy Manager

Job summary

We are seeking a dedicated and compassionate Deputy Manager to join our team and support the day-to-day running of our care home.

About the Role

As Deputy Manager, you will work closely with the Home Manager to ensure the highest standards of care are delivered to our residents. You will be responsible for supporting staff, overseeing care plans, maintaining compliance with regulatory standards, and ensuring a safe, welcoming, and homely environment.

Key Responsibilities:

• Work with the Home Manager to formulate strategies for service development or changes in service provision and support implementation
• Provide effective leadership and support for the nursing and care team within the home.
• Liaise with GPs and other health professionals to ensure that residents receive the medical and clinical support they require.
• Demand high quality service delivery focused on residents individually assessed needs.
• Ensure that colleagues have undertaken training appropriate to their role and that learning is transferred into practice.
• Monitor delivery of care, including infection prevention and control procedures, e.g. wound care, catheter management; and ensure high standards are maintained.
• Develop links with local nurse specialists and teams e.g. continence nurse, tissue viability nurse, falls service etc. and ensure that residents are referred according to local procedures and protocols.
• Collate performance information required for the monthly management and other reports as required by the Home Manager.
• Review accidents and incidents and ensure that lessons learnt are translated into practice. Conduct investigations as directed by the Home Manager, following an accident, incident or complaint.
• Review compliance with the Health and Social Care Act (2008) and Essential Standards of Quality and Safety (2010) and ensure that any requirements and recommendations made following a CQC review are actioned appropriately.
• Ensure that clinical equipment is maintained in a safe, clean and fully functional state and that colleagues are competent and confident to use it.
• Report areas of concern to the Home Manager and agree appropriate action to be taken.
• Ensure colleagues are aware of company policies and procedures and that these are incorporated into practice.
• Ensure effective and clearly documented handover systems are in place and that they facilitate the effective transfer of information between colleagues.
• Ensure that notifications are completed and sent to CQC, in accordance with regulatory requirements and that all accidents and incidents are reported, recorded and investigated in line with company policy.
• Ensure that all colleagues are aware of safeguarding vulnerable adults procedures and that  these are implemented within the home.
• Report any concerns regarding poor performance or unsafe practice via line management.
• Intervene immediately in situations where there is significant risk to service users.
• Assist the Home Manager to meet all relevant regulatory, contract and good practice standards.

What makes a successful candidate:

• Previous experience in a supervisory or senior role within a care setting.
• A strong understanding of CQC standards and best practice in care.
• Excellent leadership, communication, and organisational skills.
• NVQ Level 3 (minimum) in Health and Social Care, or similar would be a advantage
• Confident in using IT systems and maintaining accurate records.
• A passion for delivering high-quality, person-centred care

What can we offer you in return for your hardwork and commitment?

• Part time contract on offer
• 32 hours per week, (20 hours supernumerary & 12 hours senior)
• Pay: £14.86
• 28 Days Annual Leave including bank holidays (pro rata for part time contracts)
• Life insurance
• Free DBS (T & C’s apply)
• Free or discounted meals
• Free parking
• Company pension
• Wagestream – Same-day pay
• Our employee assist programme – healthcare and mental health support
• Free in house training via our elearning platform, your Hippo, in addition to our fully funded apprenticeship courses.
• Yearly salary review
• Refer a friend scheme, with up to £750 reward for each referral (T & C’s apply)
• Being part of an organisation where empowering and valuing our people is fundamental to everything we do

Please note Aurem Care does not offer sponsorship.

Why join us?

Aurem Care homes are all about people caring about people, we believe our care homes should be happy homes for loved ones.

Our team play an important role in our homes, to ensure that our values are lived and embraced every day.

Diversity, Integrity, Fun, Committed and Connecting

If these are values that resonate with you and you’re looking for a rewarding job in making a real difference to the lives of our amazing residents, then we want to hear from you now!