Head Housekeeper

Job summary

Head Housekeeper Housekeeping - Alexander House Care Home Contract:Full TimeSalary:£14.56 Per HourShift Type:DaysContracted hours:40 hours per week

Our newly built care home is based in the charming suburb of Pinhoe, Exeter. We offer exceptional standards of Nursing, Residential, Dementia and Respite care for 67 residents.

We’re looking for a dedicated Head Housekeeper to oversee our housekeeping operations and lead a team committed to excellence in housekeeping. You’ll play a crucial role in upholding the cleanliness and overall atmosphere of our care home. You’ll have the opportunity to lead a dedicated team and ensure the highest standards of housekeeping are met, directly contributing to a pleasant and well-maintained environment for residents. This role will include working some weekends.

What we offer:

• £14.56 per hour
• Pension
• Onsite Parking
• Paid DBS
• Uniform Provided
• 5.6 Weeks Annual Leave (Based on a full-time contract)

Key Responsibilities:

Supervise and Lead: Oversee and manage the housekeeping team, assigning tasks and ensuring daily operations run smoothly.
Training and Evaluation: Train new employees, evaluate their performance, and provide ongoing support to ensure high standards are maintained.
Task Management: Schedule and delegate work for daily cleaning, laundry, and other essential tasks to ensure all areas are well-maintained.
Inventory Management: Order and manage inventory of cleaning supplies and equipment, ensuring availability and cost-effectiveness.
Quality Inspection: Inspect residents’ rooms and common areas to ensure cleanliness and adherence to quality standards.
Handle Complaints: Address and resolve complaints and requests from residents and staff promptly and professionally.
Safety and Sanitation: Adhere to and enforce proper safety and sanitation procedures to maintain a safe environment.
Liaison Role: Act as the point of contact between the housekeeping department and other key departments to ensure seamless communication.
Budget Management: Manage the budget for housekeeping operations, keeping accurate records of expenses and working within financial guidelines.
Communication: Regularly communicate with management and attend meetings as required to discuss operations and improvements.

About us:
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.
We believe in delivering care to the highest standard, and our five core values guide everything we do:
Trust | Respect | Passion | Kindness | Inclusivity
These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.

If you’re a proactive leader, with a keen eye for detail and a commitment to housekeeping excellence, this role offers a fulfilling opportunity to showcase your skills and make a positive impact. Apply today and become a key player in our team!