Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Alderwood House

stars
stars 12 September 2023
My close friend lives at Alderwood House. My friend had a brain injury and was in hospital for a long time. We are so glad we found Alderwood. My friend has come on great and lots likes being there. The manager and staff go above and beyond. They are all very good to my friend, even when her brother died suddenly. The manager sent a carers out with my friend to a restaurant she loves and the home paid for it. This really helped my friend, a fantastic gesture of kindness.
Review from Debbie W (Friend of Resident/Service User)
stars
stars 11 September 2023
I have very much enjoyed my stay here at Alderwood Care Home. The staff are excellent and professional.
Review from Steven J (Resident / Service User)
stars
stars 11 September 2023
My time at Alderwood House has been enjoyable.
Review from L L (Resident / Service User)
stars
stars 05 September 2023
The staff at Alderwood House are amazing. They go above and beyond to help not only our son, but us also as a family. Management team are amazing and I would highly recommend this care home. A beautiful, clean, friendly environment.
Review from S M (Mother of Resident/Service User)