Care Homes Owned by Janes Care Homes

Dad always seems happy so i couldn't be happier.

Overall a good care home, small and comfortable. Situated in a town area. Staff are friendly and helpful. Clean and tidy, lovely garden for residents and staff. Bright and airy. Good communication between staff and families.

Dad has been at Friar's Lodge for over 8 years now. I cared for him at home for 7 years prior so it was a very difficult decision to have to make when vascular dementia took hold. Yet, I could not have been luckier than to find Lucy and her team. They know him well and his needs are not just met, but often anticipated. They are welcoming and friendly to visitors even when clearly busy.

Linda and Dave C

Wonderful staff who care deeply for the residents. It feels like they are part of our family in a way. Rooms are cosy, warm and ours set out with family artifacts.. My mother-in-law lived there for 6 years and she was very happy there, making many friends with the carers and management. Thank you from the bottom of our hearts for looking after mum.

If you are looking for great care, empathy, and support, I would really encourage you to consider Tudor House. My only regret is that our mother was not under the care of this home much, much sooner.

Mum has been a resident for over 18 months and from the outset has been very well cared for. Brookfield has a wonderful family feel about it and staff go out of their way to tend to the needs of all residents. Plenty of activities are available to entertain and visitors are more than welcome to take part. Brookfield care home truly deserves its rating!

The staff are always welcoming when I visit Dad, and the home itself is small enough that everyone feels like one big family. All the staff treat Dad with so much care, compassion, patience and dignity - nothing is too much trouble. There is an excellent staff to resident ratio, and always members of staff to assist if needed. The manager is amazing - so lovely, calm and approachable. She always keeps us informed and is very proactive at ensuring all of Dad's needs are catered for. Dad is very happy and settled at Friars Lodge, and we honestly believe he couldn't be at a better place.

Extremely efficient with communications. Very welcoming when we visit.

Very caring and compassionate staff, who treated our loved one with dignity and care right up to the end of life. It's a relatively small care home, which allows for more personal care, meaning the staff spend time getting to know the resident and their family well. They have a good relationship with the local doctors and nurses-a much better experience than our previous one in another care home prior to Tudor House.

The care staff are very experienced and have been working at Tudor House for some time. Great homemade meals, prepared by the chef and the team.

Thanks to the Tudor House team.

Staff so friendly and helpful. My husband has settled nicely and I can rest assured knowing he is well cared for. Lovely homemade meals and lots of tea and coffee surpluses too. Glad we found such a lovely care home.

My mother has been in Friars Lodge since June 2022, and we are so pleased we chose this home. We chat with the managers and staff whenever we're there. The continuity of staff is excellent - reflective of a stable, happy team. Mum is really well cared for. I get regular updates on even little things. They do craft, keep fit, take trips to the glorious park 2 minutes away and even Elvis comes every now and again! Their own rooms are lovely. The main room is light and sunny. The staff do their admin in the same room, so the residents are continually looked after. They work really well with the local surgery and other care staff. My brother and I are really pleased mum is being so well looked after.

Our Mum has been a resident at Friars Lodge for over 8 years. Despite the challenges that old age and dementia bring, we are confident as a family that she is well supported by staff who care for her and have been with her for many years.

concerns I had - she would do her best to resolve them and keep us informed. I've been to visit friends in more up-to-date, larger care homes, but they are so cold and unwelcoming in comparison to Tudor House's homely atmosphere. My brother was happy living there and I felt relaxed knowing he was being taken care of so well. Thank you all.

From the moment I asked about the care home, I was put at ease. A warm welcome on my visit, all questions answered with a please phone if you think of anything else. Mum always says she "is happy here". She had made new friends. She enjoys activities and I was able to join Mum for Christmas shows and a wonderful Christmas day lunch too.

It's lovely to see and 'feel' such a lovely care home.

On visiting a friend, it was obvious how dedicated all the staff were to ensuring the care and comfort of all the residents. The care home was clean and comfortable too. The food smells from the kitchen were enticing also. Lots of games and jigsaws on offer too.

This was our first experience of respite care for our mother. Tudor House was very considerate to her needs. Carers were all very friendly and Mum was very appreciative of the care they gave her and her needs, made her feel very welcome. She enjoyed her meals (she wasn't eating well before because of being poorly). Her legs improved and sores disappeared. Ideal place to have in mind going forward and a good experience and happy for all.

Many thanks to the manager who was on the ball with everything and always kept in touch while I was there. Many thanks again. Regards.

Mum became a resident from August 2019 until she passed away 6 weeks ago. Following a hospital stay in May, her health rapidly declined, and it was very evident she was sadly approaching end-of-life. At this point, my relationship with the care manager and her deputy had all but completely broken down. We couldn't ask anything about Mum's deteriorating health without being met with an aggressive response. Even when Mum passed away, it was a phone call informing me that she had stopped breathing! Very cold with no words of sympathy offered. When we arrived to clear Mum's room, her name sign was even removed from the door whilst we were inside. Couldn't this have waited until after we left? No sympathy card was sent and no follow-up about her funeral. Sadly, as far as the management is concerned, Mum was merely a source of income, and when this was coming to an end, the manager displayed a complete lack of professionalism. A very sad end considering Mum had been resident there for almost 5 years.