

Care Provided by Holy Cross Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 56 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Our care home fees are based on a range of factors, including specific care needs, that can change over time. Our fees start from £1,235 per week.
• Cost of personal care
• Accommodation
• Heating and lighting
• All catering including meals, snack and drinks
• Laundry
• Housekeeping services
• Professional hairdressing
• Personal copies of newspapers or magazines
• Personal purchases such as stationery, confectionery, toiletries etc.
• Clothing, shoes and slippers
• Dry cleaning
• Subscription TV and telephone services
We provide a truly personalised approach to care and therefore, we need to fully understand your needs to give you an accurate estimate of your fees.
Contact Holy Cross Nursing Home to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- St Cuthbert's Care
- Voluntary / Not for Profit Owned
Person in charge
- Emma Parkin (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2013
Room Information
- Single Rooms (54)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (3)
Holy Cross Nursing Home Reviews (8)
Holy Cross Nursing Home has a Review Score of 7.5 (7.506) out of 10, based on 1 reviews in the last 2 years.
Over all time Holy Cross Nursing Home has 8 reviews.
My sister has just spent the last 15 months as a resident in Holycross, the care she received was outstanding, nothing was ever too much trouble. The staff were amazing, very friendly and extremely supportive to both my sister who was the resident, myself and my other sister. The rooms were very comfortable and large in size with most having en-suites. If there was one thing not to the highest standard was the food. I must say my sister was the fussiest person in the world to feed but having said that, I wouldn't have wanted many of the choices that were on offer. Please don't let that put you off , I would recommend this home hands down, over any others we looked at. Holy cross made the last 15 months of my sisters life so much more bearable and they did every last thing they could to make her happy and as comfortable as possible. Thank you a million times for what you all did, we will miss you all.
Best Care Home we have ever been in. We enjoy visiting our relative at the Care Home. She has significant disabilities and very poor health. Nevertheless, the staff there always supports her to maximize her strengths, abilities, and wishes and she always has some news for us. We are able to associate with other residents and able to have privacy with our relative and a cup of tea. The staff is organized and brilliant too.
We cannot thank you enough for everything you did to help and the support you offered to family and friends.
I am a regular visitor to Holy Cross Nursing Home where my sister is a resident. The staff are always friendly and welcoming. They treat the residents with care, kindness and respect. They encourage residents to take part in activities, help them when necessary and genuinely seem to care for each one as an individual. I am very relieved my sister is a resident there.
Atmosphere is very good. All the staff provide excellent care and I find without exception very welcoming and friendly.
The home is very satisfactory, well-kept, clean at all times. The staff are exemplary and approachable at all times too. No complaints at all. Dad is very comfortable.
I’m currently a regular volunteer but my parent was resident from 2015 to 2019. The staff have always been attentive and tried to help as much as possible. Everyone is pleasant and seems to do their best. My current role is well-supported and assistance is available when needed. Lovely to me, recognised during volunteers week by the home! Christian and caring!
This is a fabulous nursing home more like a home from home much nicer than a hospital. All of the staff are so friendly and take the time to talk you through everything. My Grandad sadly passed away here and although he was only a resident for a week the staff looked after him well and made sure he was comfortable at all times. The family couldn't have chosen a better place for him.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 September 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Holy Cross Nursing Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Holy Cross Nursing Home.
Accreditations
There are no accreditations posted yet for Holy Cross Nursing Home.
Meet the Team (0)
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Frequently Asked Questions about Holy Cross Nursing Home
What types of Care is Holy Cross Nursing Home registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Holy Cross Nursing Home have?
There are 54 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Holy Cross Nursing Home?
Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Holy Cross Nursing Home to the centre of Sunderland?
1.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holy Cross Nursing Home to verify any information. View our terms and conditions. Holy Cross Nursing Home has a Basic Service -more info.