Hyperion House, Fairford, Gloucestershire
Hyperion House, Fairford, Gloucestershire
Hyperion House, Fairford, Gloucestershire

Hyperion House is suited to a wide range of residential, dementia care and nursing needs and employs professional and friendly carers who are CRB checked.

While being ideal for long-term care needs, respite and day care are also offered, with an excellent social environment that relatives feel positive towards upon visiting.

The dignity of residents is respected throughout all personalised care packages, with emphasis on choice and support for hobbies and interests.

Owner: Diva Care Ltd

Person in charge: Kathleen Boyce (Manager)

Local Authority / Social Services: Gloucestershire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , 45 residents

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Polish, Romanian

Single Rooms: 21

Shared Rooms: 12

Rooms with ensuite WC: 28

Weekly Charges Guide: Personal Care Single £550 – £675 , Personal Care Shared (per person) £450 – £550

Nursing Care Single £600 – £825 , Nursing Care Shared (per person) £500 – £650

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Parking:

We have parking on site

Latest CQC* Report on Hyperion House: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Current Reviews

8.1 Hyperion House has a Review Score of 8.1 (8.072)

The Review Score of 8.1 (maximum of 10) for Hyperion House is based on 5 Review/Recommendations in the last 2 years. This Review Score of 8.072 is made up of a Quality Score of 4.35 Points (maximum of 5) relating to the rating and a Quantity Score of 3.722 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.

  • The maximum Review Score for a care home / service is 10 and it is based on the published Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

    The Review Score of 8.072 for Hyperion House is based on 5 Reviews/Recommendations in the last 2 years.

  • The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):

    • Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)

      The Quality Score (average rating) of 4.35 for Hyperion House is calculated as follows: ( (31 Excellents x 5) + (19 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 60 Ratings = 4.35

    • Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:

      • Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'

      • Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)

      The 5 points available are broken down as follows:

      1. 3 points for receiving the first Positive Review.

      2. 0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)

      3. (Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.

        (For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points

      The Quantity Score of 3.722 for Hyperion House is calculated as follows:

      1. 5 Positive Reviews = 3

      2. 0.1 x 5 Positive Reviews = 0.500

      3. (5 Positive Reviews ÷ 45 Registered Beds) x 2 = 0.222

  • The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.

  • Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.

  • As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).

  • We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.

  • For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.


How Likely are the Reviewers to Recommend Hyperion House?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Hyperion House

  • Cousin of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • Wife of Resident/Service User
    1

The Overall Average of all the Ratings in the following 

5 Reviews is 4.3 out of 5

My husband moved here from another care home because they could not guarantee the nursing care . This was mid-December 2015 hence he has been in Hyperion House since that time.

From the first day of his arrival he has had so much attention, the kindness shown to him at times is quite overwhelming considering he can get very trying. He has a nice cosy room with a door to the outside and nice windows. He has settled very well and can be quite demanding at times but the staff are understanding and are very patient with him and the fact that there are several male carers is an added bonus with whom he likes to share a joke. I am very pleased and surprised at the quality of meals and choices that are offered, always hot and served straight from the kitchen, nothing is too much trouble for the kitchen staff.

I cannot speak more highly of this "home" it might not be a 'show home' but the quality of care and attention from the top down is the more important to the residents.

How likely would you be to recommend Hyperion House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

I find the overall care adequate and friendly. Her biggest complaint (and mine) is some very noisy residents and lack of space when visiting her. Her rug/blanket if often missing although marked with her name. This rug is warm and precious to her.

How likely would you be to recommend Hyperion House? Extremely Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My mum went into Hyperion House after a hospital stay, she was very disorientated and refused or eat (or drink) Gradually the kitchen staff and care helpers encouraged her to eat and now she is happy and enjoys life at the home. The care staff work very hard and see to the residents needs, be that personal care and/or activities (which my mum really enjoys and joins in with). The staff are friendly and keep me informed of my mum's state of health, they also ask the doctor to see her when necessary. Mum has her hair done regularly, which is important to her. Overall we are very pleased about the care mum receives and would recommend this home to anyone.

How likely would you be to recommend Hyperion House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since the recent renovation of the residents' lounge, the atmosphere has changed from being rather gloomy to one of airiness and light. Much better for residents, staff and visitors.

How likely would you be to recommend Hyperion House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My cousin is blind, blind and unable to stand. She has been at Hyperion Fairford for several years and has always received good care. She enjoys the food and having been an accomplished cook in the past she is aware of what is good or bad even if she can hardly see it. There have been a few problems whilst some major refurbishment took place, but this is now complete.

How likely would you be to recommend Hyperion House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Excellent

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  • If you wish to make a complaint or have a serious allegation of negligence, abuse or criminal activity, you should contact the care provider, the relevant regulatory authority or the police.

  • We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

  • Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.

  • We cannot guarantee how quickly Reviews will be posted on our site. We try to process the Reviews as quickly as we can, but on occasions it can take up to 30 days for them to be Published or deemed non compliant with our Review Policy.

  • We have zero tolerance for fraudulent reviews, which includes but is not limited to, an owner or agent of a care home / service offering incentives to reviewers to complete or remove reviews, impersonating a reviewer, selectively soliciting reviews, copying in-house comment cards, or attempting to damage a competitor by submitting a negative review. If we discover a fraudulent review, we will remove that review and we may remove all reviews for that care home / service and any care homes / services in the same group.

  • For further information on our Review Policy please click here.

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Care Home Idol 2016

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