Hyperion House is suited to a wide range of residential, dementia care and nursing needs and employs professional and friendly carers who are CRB checked.
While being ideal for long-term care needs, respite and day care are also offered, with an excellent social environment that relatives feel positive towards upon visiting.
The dignity of residents is respected throughout all personalised care packages, with emphasis on choice and support for hobbies and interests.
Owner: Diva Care Ltd
Person in charge: Kathleen Boyce (Manager)
Local Authority / Social Services: Gloucestershire County Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , 45 residents
Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment
Admission Information: Ages 55+.
Languages Spoken by Staff (other than English): Polish, Romanian
Single Rooms: 21
Shared Rooms: 12
Rooms with ensuite WC: 28
Weekly Charges Guide: Personal Care Single £550 – £675 , Personal Care Shared (per person) £450 – £550
Nursing Care Single £600 – £825 , Nursing Care Shared (per person) £500 – £650Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Parking:
We have parking on site
Latest CQC* Report on Hyperion House: click here
* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.
Hyperion House has a Review Score of 7.9 (7.911)
The Review Score of 7.9 (maximum of 10) for Hyperion House is based on 4 Review/Recommendations in the last 2 years. This Review Score of 7.911 is made up of a Quality Score of 4.333 Points (maximum of 5) relating to the rating and a Quantity Score of 3.578 Points (maximum of 5) relating to the number of positive Reviews/Recommendations.
Click to show a breakdown of the Review Score
The maximum Review Score for a care home / service is 10 and it is based on the published (including Restricted Publication) Reviews in the last 2 years. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
The Review Score of 7.911 for Hyperion House is based on 4 Reviews/Recommendations in the last 2 years.
The Review Score (maximum of 10) is made up of a Quality Score (maximum of 5) and Quantity Score (maximum of 5):
Quality Score: 5 Points are available for the average rating. For each review the care home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The care home / service receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating. (Please note that the ratings of Very Poor and Poor have only been available since the change from Recommendations to Reviews on 7th July 2015.)
The Quality Score (average rating) of 4.333 for Hyperion House is calculated as follows: ( (26 Excellents x 5) + (12 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 48 Ratings = 4.333
Quantity Score: 5 Points are available for the number of 'Positive Reviews' for a care home / service. A Positive Review is defined as:
Any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this care provider to friends and family if they needed similar care or treatment?'
Any Recommendation. Before the change from Recommendations to Reviews on 7th July 2015 all feedback was limited to Recommendations (ie positive comments only)
The 5 points available are broken down as follows:
3 points for receiving the first Positive Review.
0.1 Point per Positive Review, up to a maximum score of 1 Point. (ie a care home / service requires 10 Positive Reviews to receive the maximum score of 1 point.)
(Number of Positive Reviews ÷ number of registered beds) x 2, up to a maximum score of 1 Point. ie a care home / service has to receive a number of Positive Reviews equal to half of the number of registered beds to obtain the maximum score of 1 point. eg a care home / service with 40 registered beds has to receive 20 Positive Reviews to obtain the maximum score of 1 point.
(For Adult Day Care Centres and Extra Care Housing which do not have a registered number of beds, 1) and 2) are replaced by the formula of 0.2 points per Review, up to a maximum score of 2 points. ie a listing needs 10 Reviews to receive the maximum score of 2 points
The Quantity Score of 3.578 for Hyperion House is calculated as follows:
4 Positive Reviews = 3
0.1 x 4 Positive Reviews = 0.400
(4 Positive Reviews ÷ 45 Registered Beds) x 2 = 0.178
Click to view important information about the Reviews, Recommendations & Review Score
The Review Score is based on user Recommendations/Reviews submitted in the last 2 years. The maximum Review Score is 10. There are 5 Points available for the average of all ratings on users Recommendations/Reviews (Excellent 5, Good 4, Satisfactory 3, Poor 2, Very Poor 1). There are 5 Points available for the total number of positive Recommendations/Reviews submitted in relation to the number of beds at the Care Home.
Before 1st July 2015 carehome.co.uk only accepted Recommendations (positive comments only) and the Ratings were limited to Excellent, Good & Satisfactory. These are marked up as Recommendations.
As of 1st July 2015 carehome.co.uk changed from Recommendations to Reviews (positive and negative comments) and added the Ratings Poor and Very Poor. These are marked up as Reviews. Between 1st July and 31st December 2015, we are still processing a number of Recommendations from Recommendation cards sent out before 1st July (These are marked up as Recommendations).
We receive approximately 15% of Reviews/Recommendations through website submission and 85% of Reviews/Recommendations through Review/Recommendation Cards (only available to Enhanced / Premium Services more info).
We only accept/publish Reviews that are submitted by a Resident/Service User or their Friends/Family (cannot be submitted anonymously) and comply with our Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).
Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers so that they may submit a response to be published with the review.
The Recommendations/Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Recommendations/Reviews.
For further information on Reviews, the Review Score and our move from Recommendations to Reviews please click here.
Review submitted from a Postal Card by D P (Cousin of Resident/Service User) on Wednesday 9 March 2016. Review relates to February 2016.
I find the overall care adequate and friendly. Her biggest complaint (and mine) is some very noisy residents and lack of space when visiting her. Her rug/blanket if often missing although marked with her name. This rug is warm and precious to her.
How likely would you be to recommend Hyperion House? Extremely Likely
Overall Standard: Satisfactory
Facilities: Satisfactory
Care / Support: Satisfactory
Cleanliness: Satisfactory
Treated with Dignity: Good
Food & Drink: Satisfactory
Staff: Good
Activities: Satisfactory
Management: Good
Safety / Security: Good
Rooms: Satisfactory
Value for Money: Good
Review submitted from a Postal Card by Gail F (Daughter of Resident/Service User) on Thursday 25 February 2016. Review relates to February 2016.
My mum went into Hyperion House after a hospital stay, she was very disorientated and refused or eat (or drink) Gradually the kitchen staff and care helpers encouraged her to eat and now she is happy and enjoys life at the home. The care staff work very hard and see to the residents needs, be that personal care and/or activities (which my mum really enjoys and joins in with). The staff are friendly and keep me informed of my mum's state of health, they also ask the doctor to see her when necessary. Mum has her hair done regularly, which is important to her. Overall we are very pleased about the care mum receives and would recommend this home to anyone.
How likely would you be to recommend Hyperion House? Extremely Likely
Overall Standard: Excellent
Facilities: Excellent
Care / Support: Excellent
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Excellent
Management: Excellent
Safety / Security: Excellent
Rooms: Excellent
Value for Money: Excellent
Review submitted from a Postal Card by Robert W (Son of Resident/Service User) on Thursday 25 February 2016. Review relates to January 2016.
Since the recent renovation of the residents' lounge, the atmosphere has changed from being rather gloomy to one of airiness and light. Much better for residents, staff and visitors.
How likely would you be to recommend Hyperion House? Extremely Likely
Overall Standard: Excellent
Facilities: Good
Care / Support: Excellent
Cleanliness: Good
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Good
Management: Excellent
Safety / Security: Excellent
Rooms: Good
Value for Money: Excellent
Review submitted from a Postal Card by R A (Cousin of Resident/Service User) on Friday 19 February 2016. Review relates to February 2016.
My cousin is blind, blind and unable to stand. She has been at Hyperion Fairford for several years and has always received good care. She enjoys the food and having been an accomplished cook in the past she is aware of what is good or bad even if she can hardly see it. There have been a few problems whilst some major refurbishment took place, but this is now complete.
How likely would you be to recommend Hyperion House? Extremely Likely
Overall Standard: Good
Facilities: Satisfactory
Care / Support: Good
Cleanliness: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Staff: Excellent
Activities: Satisfactory
Management: Excellent
Safety / Security: Good
Rooms: Satisfactory
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at Hyperion House
