Hyperion House

London Street, Fairford GL7 4AH
8.1 8 Reviews
  • Hyperion House, Fairford

Care Provided by Hyperion House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 59 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Diva Care Ltd
  • Privately Owned

Person in Charge

  • Natalya James (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (59)
  • Couples/Companion Rooms (0)

Parking

  • The home has parking on site

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8.1

Hyperion House has a Review Score of 8.1 (8.085) out of 10, based on 1 reviews in the last 2 years.
Over all time Hyperion House has 8 reviews.

Overall Experience
  • 6
  • 1
  • 1
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Date Published
  • 8
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Reviewer Connection to Hyperion House
  • 2
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Total of 8, showing 1-8
Review from Julian P (Son of Resident) published on 21 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit my mum weekly and whenever I go the atmosphere is lovely and the staff are always welcoming.
It is clear that there is an excellent relationship between the staff and residents. There is often laughter throughout the time I am visiting and the residents, without failure, are treated with compassion,
care, patience and respect.
I feel extremely fortunate that my sister and I have found a perfect home for our mum.
The food is always excellent and the residents have a choice of what they would like to eat and if there is nothing they fancy they can request something else.
Mum often has her hair cut and finger nails painted which she enjoys. Also there is entertainment which she loves joining in with.
Thank you very much to all the staff you work very hard and with great humour.
Reply from Tanya Shukla, Director at Hyperion HouseThank you so so much for such a lovely review. It's always a pleasure to have you as part of our community. We really appreciate it as an independent family owned small community hearted business.
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Review from Cheryl W (Daughter of Resident) published on 30 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can't thank Hyperion House enough for their excellent palliative care of my elderly father.
All staff were so kind and compassionate on every level.
He had a lovely, clean, warm room with wonderful individual care, including a first class kitchen that adapted to his changing appetite.
They helped
this family through a very sad, emotional time right up to the end, and my heartfelt thanks go to each and every member of staff.
Reply from Tanya Shukla, Director at Hyperion HouseThank you ever so much for your kind words. It was a pleasure looking after your father and he will be truly missed.
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Review from P R (Wife of Resident) published on 23 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident for the past five years and I cannot really fault his care, consideration and the real concern for his health. I can always speak to any member of staff if I have a concern and know it will be dealt with promptly. Meals are usually very good, any special request usually
adhered to. I have always found the staff, from management down, very friendly and extremely co-operative.
Reply from Tanya Shukla, Director at Hyperion HouseMany thanks for such a lovely review. It is a pleasure to have your husband here and it's always lovely seeing you around.
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Review from Helen C (Regular Volunteer) published on 27 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is such a pleasure to visit, welcomed by staff and residents. The care given by all the staff is so good, and all the residents are treated with respect and dignity. It is a demanding job which they do with grace and patience.
Reply from Tanya Shukla, Company Director at Hyperion HouseThank you for your feedback. We greatly value it. It is our pleasure to care for our residents.
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Review from D P (Cousin of Resident) published on 9 March 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I find the overall care adequate and friendly. Her biggest complaint (and mine) is some very noisy residents and lack of space when visiting her. Her rug/blanket if often missing although marked with her name. This rug is warm and very precious to her.
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Review from Gail F (Daughter of Resident) published on 9 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went into Hyperion House after a hospital stay, she was very disorientated and refused or eat (or drink) Gradually the kitchen staff and care helpers encouraged her to eat and now she is happy and enjoys life at the home. The care staff work very hard and see to the residents needs, be that personal
care and/or activities (which my mum really enjoys and joins in with). The staff are friendly and keep me informed of my mum's state of health, they also ask the doctor to see her when necessary. Mum has her hair done regularly, which is important to her. Overall we are very pleased about the care mum receives and would recommend this home to anyone.
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Review from Robert W (Son of Resident) published on 9 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since the recent renovation of the residents' lounge, the atmosphere has changed from being rather gloomy to one of airiness and light. Much better for residents, staff and visitors.
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Review from R A (Cousin of Resident) published on 4 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My cousin is blind, blind and unable to stand. She has been at Hyperion Fairford for several years and has always received good care. She enjoys the food and having been an accomplished cook in the past she is aware of what is good or bad even if she can hardly see it. There have been a few problems
whilst some major refurbishment took place, but this is now complete.
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Current Review Score: 8.1 (8.085)

Overview of Review Score

The Review Score of 8.1 (8.085) out of 10 for Hyperion House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Hyperion House is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.085 Points relating to the number of positive Reviews for Hyperion House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8. 1 Positive Reviews ÷ 11.8 = 0.085
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 May 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

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Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Hyperion House

What types of Care is Hyperion House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hyperion House have?

There are 59 Single Rooms.

What are the Facilities & Services at Hyperion House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hyperion House to the centre of Fairford?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hyperion House to verify any information. View our terms and conditions. Hyperion House has an Basic Service - more info.