Castle View Care Centre

8 Old Castle Road, Salisbury SP1 3SF
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8.7 3 Reviews
  • Castle View Care Centre, Salisbury
Castle View is newly opened purpose built specialist care centre with stunning views over Old Sarum on the outskirts of Salisbury.

Built over four floors the home offers exceptional space with three floors of self contained accommodation each with its own outside space, such as the large courtyard terrace, large garden with wild meadow grass and the enviably sun terrace on the top floor. There is of course a lift for ease and all rooms have en-suite wet room facilities.

Residents are encouraged to personalise bedroom with photographs and other items of sentimental value.

As well as catering for special diets, the home can also arrange visits by dentists, chiropodists, opticians and hairdressers, and there is even organised worship for residents to whom faith is important.

Castle View is always full of activity and fun! It has just been awarded the coveted Highly Commended Window Dressing Competition for the Royal British Legion 2025 an award they are very proud of given the time and dedication the residents showed in the preparation.

Contact for more information.
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Care Provided by Castle View Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £2100
  • Self-Funded Residential Dementia Care: £1700 – £2100
  • RESPITE Self-Funded Residential Care: £1700 – £2099
  • RESPITE Self-Funded Residential Dementia Care: £1700 – £2100

Please contact Zoe Johnson for more information.

These prices are only a guideline, please contact Castle View Care Centre to find out the exact price for your requirements.

Contact Castle View Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Castle View Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jeanette Erikkson (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2025
  • Number of floors: 4

Room Information

  • Single Rooms (28)
  • Single Rooms with Ensuite Wet Room (28)

Visiting

  • There are no visiting hours at Castle View, it should be treated just like you were visiting your loved one at home.

Parking

  • There is parking at Castle View.

Castle View Care Centre Reviews (3)

8.7

Castle View Care Centre has a Review Score of 8.7 (8.675) out of 10, based on 3 reviews in the last 2 years.
Over all time Castle View Care Centre has 3 reviews.

Overall Experience
  • 3
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  • 0
  • 0
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Date Published
  • 3
  • 3
  • 3
  • 3
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Reviewer Connection to Castle View Care Centre
  • 2
  • 1
Total of 3, showing 1-3
Review from Anne T (Daughter of Resident) published on 15 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with all of mums care. Everyone treats her with care and patience. Staff are all friendly, welcoming, and down to earth. We have already recommended the home to other.
Reply from Zoe Johnson, Placements Manager at Castle View Care CentreThank you so much for sharing such kind words about your experience. It means the world to us to know that your mum feels cared for and supported by our team. We truly value the trust you've placed in us, and hearing that you've recommended our home to others is one of the loveliest compliments we could receive.
I will be sure to share your kind words with everyone at Castle View.
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Review from Sandra S (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Staff are always welcoming and friendly. Keep me informed about my mums needs and any issues there might have been like falls or illness. Feel I can be involved in my mums care. Facilities clean and tidy. Glad my mum is there and can relax knowing she is safe
Reply from Zoe Johnson, Placements Manager at Castle View Care CentreThank you so much for your kind words. We're delighted to hear that you feel welcomed and supported, and that our team keeps you informed about your mum's needs. It's so very important to us that families feel involved in their loved one's care, and we're glad this has been your experience. We take great pride in maintaining a clean and safe environment, so it's wonderful to know this gives you peace of mind. Your mum's comfort and safety are always our priority, and we're grateful for your trust in us.
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Review from S G (Wife of Resident) published on 10 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely friendly staff, well trained and very efficient. I cannot praise them enough. I visit regularly and I am made to feel welcome and involved with the care of my husband. The Care Home is very modern, clean and tidy. I have no complaints.
Reply from Zoe Johnson, Placements Manager at Castle View Care CentreThank you so much for taking the time to review our lovely new care centre. We are of course very proud of its modern facilities but we are even more proud of the team behind the care that is given.
I will share your comments and thoughts with everyone.
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Current Review Score: 8.7 (8.675)

Overview of Review Score

The Review Score of 8.7 (8.675) out of 10 for Castle View Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.889 for Castle View Care Centre is calculated as follows: ( (32 Excellents x 5) + (4 Goods x 4) ) ÷ 36 Ratings = 4.889
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.786 Points relating to the number of positive Reviews for Castle View Care Centre is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 = 3.25
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6. 3 Positive Reviews ÷ 5.6 = 0.536
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Aug 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

Jeanette

Jeanette Eriksson

Job Title: Registered Care Manager Joined: 2015

As the Registered Manager of Castle View, Wessex Care's newest residential dementia and mental health care centre on the outskirts of Salisbury, Jeannette brings extensive experience and a passion for progressive care. She joined the Wessex Care team in 2015 and quickly became a well-loved and valued member of the Wessex Care family, supporting several of our homes throughout her tenure.


More than her extensive experience, Jeannette is defined by her passionate support for everyone in her care, from residents to staff. She is also known for her vibrant personality, celebrated through her individual style, love of colour, and fabulous, ever-changing hair colour.

Frequently Asked Questions about Castle View Care Centre

What types of Care is Castle View Care Centre registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Castle View Care Centre have?

There are 28 Single Rooms.

What are the Facilities & Services at Castle View Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Castle View Care Centre to the centre of Salisbury?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castle View Care Centre to verify any information. View our terms and conditions. Castle View Care Centre has an Enhanced Service - more info.