






Valley Lodge is located in one of Chandler's Ford's most exclusive areas, and is minutes from the M3 and M27. The property stands in a mature half-acre plot and can be enjoyed by residents in the summer and wildlife throughout the year. Valley Road is a quiet location, but very conveniently situated.
The home is registered with the Commission for Social Care Inspection to accommodate 30 older people, including those...
Care Provided by Valley Lodge
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 47 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Pending assessment/Varies on dependency.
The price(s) shown are provided by the care home. Contact Valley Lodge for full pricing details and T&Cs.
Contact Valley Lodge to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Camellia Care (Chandler's Ford) Ltd
- Private Owned
Person in charge
- Leighann Wickers (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2016
- Last Refurbishment: 2026
- Number of floors: 2
Room Information
- Single Rooms (43)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (30)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- No restrictions on visiting times.
Parking
- Valley Lodge has a car park at the front of the building.
Valley Lodge Reviews (13)
Valley Lodge has a Review Score of 8.5 (8.532) out of 10, based on 5 reviews in the last 2 years.
Over all time Valley Lodge has 13 reviews.
My mother moved to Valley Lodge in March 26. I was very hesitant but have been proved wrong, The staff have all worked really hard to settle mum and although it has been a long time to settle mum now appears happy. Mum is looked after well and staff engage mum as much as they can as she refuses to leave her room . Mum is very stubborn but all staff take there time and encourage mum to join others mum is happier , healthier and more content than I have seen her in years.
We cannot praise and thank Valley Lodge enough for all the wonderful care and love given to our late mother. She was very reluctant to go into care but within a few weeks she was feeling well at home, enjoying the delicious food, friendly company and the wonderful loving care given by all the members of staff. On returning from a day out with family she would always say "ah I'm home now" that gave us all great comfort we would without a doubt recommend Valley Lodge and have already done so several times. Thank you. x
Thank you so much for your beautiful words. We are truly touched to hear how much Valley Lodge meant to your dear mother and to your family. It was an absolute privilege to care for her and to see her settle in and call Valley Lodge her home. Knowing that she felt comforted, happy, and well cared...
The staff are very good with my sister and ourselves. Well done.
Thank you very much for your lovely review, we appreciate it and we are happy your loved one has settled in well.
I am very pleased with the overall care that my husband receives. I find the staff very friendly and cooperative. They are very courteous to the residents and have infinite patience. I think more fresh fruit could be added to the residents diet. In some cases, there is too much food on the dinner plate for the mid day lunch. The activities are noted but I am not aware of my husband's participating, although I appreciate that he is not that mobile. I must admit I have not asked.
Thank you for a lovely review. Our activities can be adapted where required for each individual to ensure everyone is able to take part and have fun.
The staff at Valley Lodge are very welcoming and caring. They create a homely feeling at the home. They always act in a professional manner.
Thank you very much for taking the time to give us a review, we appreciate your lovely feedback.
The staff at Valley Lodge are amazing and treat Mum as if she were their own family. Mum is always included in all activities and treated with respect in a difficult situation having dementia.
Thank you very much for taking the time to give us a lovely review, we appreciate your kind words.
Very good, it was my wife's and I first time having to consider care for one of our relatives. The initial contact with the staff at Valley Lodge was both compassionate and caring. They have guided us through this very difficult period with knowledge and care for which we will be forever thankful. My Father-in-law has settled in very well and we both feel we have made a good choice.
Staff are friendly, caring and hardworking. I feel very relaxed knowing she is safe and well cared for. The home is always clean and fresh with a nice atmosphere. I would happily recommend the home to others.
The staff were excellent in settling in my Mum upon her arrival, which was very comforting. The rooms are spacious with the large ensuite still giving independence to the resident. The food is good quality and varied. Nice views and a relaxed atmosphere. Really good staff, nothing is a bother to them and excellent for advice.
Lack of feedback on requests for haircare, podiatry, hearing aid batteries and medical care is an ongoing problem. Sometimes no staff are around who can supply answers and management is not very visible. Having a receptionist would speed up entry and exit and would be a focal point for enquiries as mentioned above.
Personal matters regarding residents can only be discussed with next of kin or power of attorney holders, in line with our privacy and dignity policy. Staff are therefore not able to pass over information without written consent.
The home is always clean and tidy. The food is good, fresh, hot and of a good standard. The staff are always welcoming and very helpful. It feels like a home and I would recommend.
The care home is very friendly, very helpful in any personal matters. My husband is happy to be there and enjoys the food. My big worry was that he was falling quite a lot, I think something has been put in place now so that he has someone with him when he goes for a walk.
Iw ould not hesitate to recommend Valley Lodge to other people wanting a care home. All rooms have a modern feel with ensuite bathroom and toilet. All staff are caring, polite and very helpful. Valley Lodge are always happy to discuss any worries/recommendations you may have about your loved ones.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2026Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Valley Lodge.
There are no upcoming events for Valley Lodge.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Valley Lodge.
Accreditations
There are no accreditations posted yet for Valley Lodge.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Valley Lodge
What types of Care is Valley Lodge registered for?
Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Valley Lodge have?
There are 43 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Valley Lodge?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Valley Lodge to the centre of Eastleigh?
2.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Valley Lodge to verify any information. View our terms and conditions. Valley Lodge has an Enhanced Service -more info.