






The Brambles offers accommodation for men and women in single and shared rooms.
The majority of bedrooms have en-suite facilities including showers.
The rooms are light and airy and service users are encouraged to personalise their rooms with small items of their own furniture, pictures and ornaments.
Activities include bingo, exercise classes, entertainers, reminiscence and crafts, such as card making and gardening.
The cuisine at The Brambles is all locally sourced and freshly prepared each day. There is a balanced menu and special diets and preferences are catered for, where requested.
Care Provided by The Brambles
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees vary depending on size and facilities of the rooms. We have single occupancy rooms with basins, w/c and basin as well as double rooms with full en suites/wet room. If you would like further information please do not hesitate to contact us.
The price(s) shown are provided by the care home. Contact The Brambles for full pricing details and T&Cs.
Contact The Brambles to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Willows Residential Care Ltd
- Private Owned
Person in charge
- Dee Whitehouse (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 3
Room Information
- Single Rooms (35)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (25)
- Couples/Companion Rooms with ensuite Wet Room (2)
Visiting
- Currently at The Brambles Care Home, the only time they do not allow visitation is between 12.30-1.30pm, this is their protected meal time. However, if visitors wish to join a service user for a meal, this can take place with prior arrangement. No other restrictions are in place for visitation; the only caveat to this is when the home is unfortunately suffering from an outbreak. In this circumstance, advice would be sought from the local health protection team from Public Health England for guidance on visitation.
Parking
- Parking is available at the front of the premises.
The Brambles Reviews (19)
The Brambles has a Review Score of 9.6 (9.577) out of 10, based on 9 reviews in the last 2 years.
Over all time The Brambles has 19 reviews.
Mom was a short term resident, coming into the home after a fall at home resulting in a short stay in hospital, and suffering from onset Dementia. From her arrival at the home to her passing she was treated with respect, caring and compassion from staff who could not have done more for her in their professional and understanding manner. They helped her settle in, encouraging us to bring a few items from home to help her settle in, encouraging her to chat and interact with other residents - who also made her welcome, and the Christmas tone in the home was wonderful. The staff kept us updated and were always ready to discuss and advise on all aspects of moms' care, some of which I would not have thought of, also showing care for my (and other family members) well being. 'Their consideration for us during and after moms' passing was second to none. So many, many thanks to Dee and her wonderful team.
Thank you so much for your kind words, it truly does mean the world to us all here. We are so thankful that you chose us to care for your mother and we only wish this could have been for a longer period of time.
All the staff involved in making mother's final days comfortable were diamonds - Management, Admin, cleaning, medical, carers, cooks (If I've left anyone out, it covers them as well). Nothing was too much trouble, medical care was superb, very much on top of their game.
I have witnessed the challenges staff have had to contend with. These challenges were met professionally with a high degree of care, patience, dignity & respect.
I have nothing but praise for The Brambles. Not only do they care for the residents, they also consider the well being of relatives.
Mother died peacefully & that is of great comfort to the family; that was made possible by Brambles.
Thank you so much for your review, it means so much to us here at The Brambles. We would like to extend our heartfelt condolences to you all at this sad time. Your mother was an absolute pleasure to care for and we only wish this could have been longer. Thank you again for choosing us!
I was invited to attend the VE Day celebration today. We enjoyed a sing along followed by afternoon tea traditional street party style! The home was decorated beautifully with detail to residents memories of the end of the war! It has been a very special visit that has left a lasting place in my heart, the people living there were so welcoming, taking time to show me around, the art work by one resident it amazing! Staff and management were so attentive to the people in their care! This in my opinion is how good care should be done! The team were amazing and joined in the sing along! Thank you and keep doing an amazing job!
Thank you so much for your wonderful review. We are glad you enjoyed the event and thank you for coming along and joining us! Its lovely to hear how welcomed you felt by both staff and residents and the care that is provided within the home. We look forward to welcoming you again at our next event and hope you enjoy it just as much as our VE day celebrations!
Thank you for supporting us with a very big decision, to support our lovely relative/friend feel settled into your home, and making it feel like her home after a very short period. All the staff have showed love and support all the times.
Thank you so much for your wonderful review. It means so much to all the staff to hear how happy you are with the care and support that is being provided. Thank you for choosing and allowing us the privilege of caring for your wonderful friend who is definitely considered part of The Brambles family already!
Mom enjoys the various activities that she can attend if she wishes.
Staff are always welcoming when family visit and are happy for us to take Mom out to socialise and loan wheelchair,etc to allow this to happen safely.
Thank you so much for your kind words and for taking the time to leave us a review. Its so lovely for us all to hear how happy you are with the care your mom is receiving and the activities provided and organised by the home.
Our cousin was really well cared for here over a nearly 2 years stay. She had advanced dementia with no memory, long or short term. Staff engaged her in activities & managed her incontinence well. We were always welcomed on visits, mostly unannounced. They kept us fully informed if she was ill & managed her decline & personality change at the end sympathetically. It always felt very friendly & our cousin really enjoyed the musical events when entertainers visited. A very caring home.
Thank you for taking the time to leave us a review. We are so grateful that you allowed us the privilege of looking after your cousin, what a character she was and is dearly missed by us all here! The entertainment at the home is not quite the same without her dance moves now.
My Mother settled quickly at The Brambles. The staff are caring and considerate. There is a happy inclusive atmosphere and residents are encouraged to participate in the activities on offer which include crafts, drawing, quizzes, word search, memory days, yoga, and exercise to name a few. Carers make an effort to celebrate birthdays, and festive and special days.
Thank you for your review and kind words L. We are happy to hear that you are satisfied with the activities that are on offer and organised by the home as we know your mom enjoys taking part in so many of them.
My mom moved to the brambles care home during covid. It was a very traumatic time for the family when we were trying to find a home when we couldn't visit any of them. The Brambles was the only one who offered us a live video tour. We decided immediately that was the home for mom. The carers are wonderful mom. Mom has dementia. The carers treat her with dignity and kindness. They do some lovely activities that mom enjoys. The manager is also very approachable and gets involved. The carers are hard working, very friendly and cheerful. I would without hesitation recommend the Brambles.
Thank you Helen for your wonderful words and for taking the time to leave us a review. Thank you for choosing The Brambles and allowing us to care for your mom.
From what I have seen with this care home they look after all residents and keep them occupied doing lots of activities and care is really good. Keep up the good work ,. The staff I found to be very friendly and look after the residents with a lot of respect as if each resident is a relation of theirs , I would also say that the management is very dedicated as well. Compared to other care homes I have contact with this one is number 1,
Thank you so much Colin for your kind words and for taking the time to leave us a review, it really means a lot to us all here at The Brambles.
My dad was a resident at The Brambles in October and November 2022. He unfortunately had several health issues and high levels of anxiety but the staff were brilliant with him. They were all very patient and caring. The manager takes an interest in all the residents in order to give the best possible care, she and all the staff were lovely to deal with. I wouldn't hesitate to recommend The Brambles. Thank you again.
My Mom went into Brambles in July this year. I was very nervous that Mom wouldn't like it, but on the contrary, she quickly settled in. At first, she wouldn't come out of her room but the staff gently coaxed her to come down and join in with the activities. Every single one of the staff were welcoming and caring, nothing was too much trouble. I have to praise them for the varied activities that they do with the residents every single day, which I think is very commendable, not many homes offer that level of commitment to the residents. They have a Facebook page where they post pictures of what the residents have been doing during the day, which is a great way to stay in touch. My Mom only had a short time with them but she was happy and they made it memorable for her. I couldn't have asked for anything more for Mom and wouldn't hesitate to recommend Brambles. The level of care was exceptional. The manager is first class. I'm so very grateful for everything they did.
Dear Leigh, thank you so much for your lovely review. We are so glad you were happy with your mum's time with us, she was an absolute pleasure to have and look after. Bingo won't be the same without her! I'd also like to thank you and the family for all your support shown to us, during this time. Wishing you all the very best, Dee.
My mother lived at The Brambles for almost four years until she passed away peacefully there in October 2022. During her time at the home, she made many friends and always spoke so highly of her marvellous carers who did so much to make her comfortable. She enjoyed the activities she was able to do and the entertainment and the sing-a-longs. Mother always loved her food and the food at the home did not disappoint! She would say that the quality and variety was excellent. For her 100th birthday, the staff put on a party for her and the residents, as there was no visiting allowed at the time indoors, due to Covid, but Mother had a wonderful time and she was allowed to meet her family and friends briefly outside the front door amongst all the decorations they had put up along the building. Mother was very happy at The Brambles, due in no uncertain terms to the love and care she received from the hardworking wonderful staff to whom we will always be so very grateful.
Thank you so much Tony for your lovely words, they truly mean the world to all the staff here. Your mum is so dearly missed but we cherish the memories we made with her every day. I wanted to extend our deepest sympathies to all the family once again and thank you all for your unwavering support, from all at The Brambles.
I'd like to give eternal thanks to all staff for the care you gave to my nan. She was happy to have you as her carers/friends/extended family. You've gone above and beyond in the past few months and we will never forget your kindness and continual hard work. You are all so special and please know we are all extremely grateful. Keep up the hard work.
Dear Hayley, many thanks for your kind review and words. It means a lot to all the staff to have such wonderful feedback and their unwavering hard work noticed.
My mother-in-law has been at The Brambles for 9 months. She constantly tells us how kind and considerate the staff are and how well she is looked after. She enjoys the food and when she has requested specific foods this has been arranged. She likes her room, surrounded by her own possessions. She likes the carers and enjoys the activities organised, particularly the outings to a nearby coffee shop. It is so reassuring for us that she is happy. We can speak to the staff at any time and they deal with any queries efficiently.
Thank you so much for your kind review Susan, It is greatly appreciated. It's lovely to hear that your mother-in-law enjoys the activities, the food, likes her room and is making it as personal as possible and that she is happy with the care she receives from the staff. Thank you also to yourself and the rest of the family for your continued support.
A very professionally run Care Home with kind, caring, respectful and hardworking staff in all areas. They know when Mom is not quite herself and have picked up on several infections before they could take hold. They also work hard to protect everyone’s mental health, especially during Covid. They have ensured that Mom and I have been able to keep in contact regularly, visiting when allowed by PHE and video calling her on her tablet. It’s fantastic to see her looking so much better; happy, smiling and laughing even enjoying a little “banter” with the carers. Lots of imaginative activities are arranged and there is a private social media group with regular posts showing these taking place. It’s fantastic to be able to see Mom happily joining in and that she has made friends there. It also lets me see what she’s up to, which definitely helps when we’re chatting. I can’t recommend The Brambles highly enough and am so relieved that Mom is part of The Brambles family.
Thank you Lynne for your positive response. We are so pleased you chose The Brambles for the care of your mother and we hope to continue to make lovely memories with her and the rest of the family. It's so rewarding when we see how far your mother has come on, that shes made good friendships here...
My grandfather seems happier in there than he has been for years! He's well looked after, treated with respect and even when he's confused, he's always able to contact someone outside of the care home for reassurance. I'm so grateful for everything the workers do there - we couldn't ask for more, especially in such trying times!
Thank you so much for your kind review, Kate. We are glad you are so pleased with the services provided and the care your grandfather is receiving. He is a pleasure to look after.
I am grateful for and delighted with the level of care and support my father receives. I have only had positive experiences with any team member. I have also been impressed with the level of activities that residents are actively engaged in. I know my father is happy and settled which means a lot. Thank you, everyone.
Thank you so much for your kind review, Ellen. We are pleased that you are happy with the services your father receives. He is a lovely gentleman to care for and it's lovely to see him joining in and enjoying the activities the home provides. Thank you again for your support - it is much appreciated.
My Mother in Law became a resident at the Brambles Rest Home since October 2015. My wife and I are extremely happy with her care and our Mother is contented and happy too! She loves mealtimes and highly recommends the cooking. The staff take time to look after her personal needs and nothing is too much trouble. Mother is mobile and chatty which enables her to mix well with other residents and staff.
Very clean and friendly home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 December 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Brambles.
There are no upcoming events for The Brambles.
Awards / Recognitions (2)
- 01 Feb 2019Recipient: The Brambles
- 01 Feb 2019Recipient: The Brambles
Accreditations
There are no accreditations posted yet for The Brambles.
Meet the Team (1)

Dee has a wealth of experience and qualifications including NVQ level 2, 3 and 5 in health and social care, as well as a registered manager's award. Dee has 33 + years experience working in residential, nursing and dementia care facilities, carrying out roles from carer to senior carer, deputy manager and up to registered care home manager.
Dee brings extensive and valuable knowledge and experience to her leadership role and is a much respected and valued member of our team.
Frequently Asked Questions about The Brambles
What types of Care is The Brambles registered for?
Older Person Care, Dementia, Physical Disability, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Brambles have?
There are 35 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at The Brambles?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is The Brambles to the centre of Stourbridge?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Brambles to verify any information. View our terms and conditions. The Brambles has an Enhanced Service -more info.