The Brambles

69/69a Vicarage Road, Amblecote, Stourbridge DY8 4JA
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9.5 17 Reviews
  • The Brambles, Stourbridge
The Brambles offers accommodation for men and women in single and shared rooms.

The majority of bedrooms have en-suite facilities including showers.

The rooms are light and airy and service users are encouraged to personalise their rooms with small items of their own furniture, pictures and ornaments.

Activities include bingo, exercise classes, entertainers, reminiscence and crafts, such as card making and gardening.

The cuisine at The Brambles is all locally sourced and freshly prepared each day. There is a balanced menu and special diets and preferences are catered for, where requested.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £950 – £1150
  • Self-Funded Residential Dementia Care: £950 – £1150
  • RESPITE Self-Funded Residential Care: £1000 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1200

Fees vary depending on size and facilities of the rooms. We have single occupancy rooms as well as double with full en suites/wet room. Respite care incurs a 5% top up fee of the weekly cost, which we have included in the price displayed for ease. If you would like further information please do not hesitate to contact us.

These prices are only a guideline, please contact The Brambles to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Willows Residential Care Ltd

Person in charge

  • Dee Whitehouse (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (21)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Currently at The Brambles Care Home, they are following all COVID-19 protocols in regards to visitation set out by the government. Visitation taking place either in residents room, in the inviting garden, or the conservatory with all necessary measures put in place for safety also facilitate essential care giver visits, as well as telephone calls and video calls.

Parking

  • Parking is available at the front of the premises.

The Brambles Reviews (17)

9.5

The Brambles has a Review Score of 9.5 (9.545) out of 10, based on 7 reviews in the last 2 years.
Over all time The Brambles has 17 reviews.

Overall Experience
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Reviewer Connection to The Brambles
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Total of 17, showing 1-17
Review from J B (Wife of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was invited to attend the VE Day celebration today. We enjoyed a sing along followed by afternoon tea traditional street party style! The home was decorated beautifully with detail to residents memories of the end of the war! It has been a very special visit that has left a lasting place in my heart,
the people living there were so welcoming, taking time to show me around, the art work by one resident it amazing! Staff and management were so attentive to the people in their care! This in my opinion is how good care should be done! The team were amazing and joined in the sing along! Thank you and keep doing an amazing job!
Reply from Dee Whitehouse, Manager at The Brambles

Thank you so much for your wonderful review. We are glad you enjoyed the event and thank you for coming along and joining us! Its lovely to hear how welcomed you felt by both staff and residents and the care that is provided within the home. We look forward to welcoming you again at our next event and hope you enjoy it just as much as our VE day celebrations!

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Review from Tina H (Friend of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you for supporting us with a very big decision, to support our lovely relative/friend feel settled into your home, and making it feel like her home after a very short period. All the staff have showed love and support all the times.
Reply from Dee Whitehouse, Manager at The Brambles

Thank you so much for your wonderful review. It means so much to all the staff to hear how happy you are with the care and support that is being provided. Thank you for choosing and allowing us the privilege of caring for your wonderful friend who is definitely considered part of The Brambles family already!

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Review from T P (Daughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom has been a resident at the Brambles for several years. During this time she has experience changes in her health but staff at the Brambles have been excellent at all times and have adapted to her changing care needs seemlessly.
Mom enjoys the various activities that she can attend if she wishes.
Staff
are always welcoming when family visit and are happy for us to take Mom out to socialise and loan wheelchair,etc to allow this to happen safely.
Reply from Dee Whitehouse, Manager at The Brambles

Thank you so much for your kind words and for taking the time to leave us a review. Its so lovely for us all to hear how happy you are with the care your mom is receiving and the activities provided and organised by the home.

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Review from Sally L (Cousin of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our cousin was really well cared for here over a nearly 2 years stay. She had advanced dementia with no memory, long or short term. Staff engaged her in activities & managed her incontinence well. We were always welcomed on visits, mostly unannounced. They kept us fully informed if she was ill & managed
her decline & personality change at the end sympathetically. It always felt very friendly & our cousin really enjoyed the musical events when entertainers visited. A very caring home.
Reply from Dee Whitehouse, Manager at The Brambles

Thank you for taking the time to leave us a review. We are so grateful that you allowed us the privilege of looking after your cousin, what a character she was and is dearly missed by us all here! The entertainment at the home is not quite the same without her dance moves now.

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Review from L F (Daughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My Mother settled quickly at The Brambles. The staff are caring and considerate. There is a happy inclusive atmosphere and residents are encouraged to participate in the activities on offer which include crafts, drawing, quizzes, word search, memory days, yoga, and exercise to name a few. Carers make
an effort to celebrate birthdays, and festive and special days.
Reply from Dee Whitehouse, Manager at The Brambles

Thank you for your review and kind words L. We are happy to hear that you are satisfied with the activities that are on offer and organised by the home as we know your mom enjoys taking part in so many of them.

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Review from Helen R (Daughter of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom moved to the brambles care home during covid. It was a very traumatic time for the family when we were trying to find a home when we couldn't visit any of them. The Brambles was the only one who offered us a live video tour. We decided immediately that was the home for mom. The carers are wonderful
mom. Mom has dementia. The carers treat her with dignity and kindness. They do some lovely activities that mom enjoys. The manager is also very approachable and gets involved. The carers are hard working, very friendly and cheerful. I would without hesitation recommend the Brambles.
Reply from Dee Whitehouse, Manager at The Brambles

Thank you Helen for your wonderful words and for taking the time to leave us a review. Thank you for choosing The Brambles and allowing us to care for your mom.

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Review from Colin A (Friend of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From what I have seen with this care home they look after all residents and keep them occupied doing lots of activities and care is really good. Keep up the good work ,. The staff I found to be very friendly and look after the residents with a lot of respect as if each resident is a relation of theirs
, I would also say that the management is very dedicated as well. Compared to other care homes I have contact with this one is number 1,
Reply from Dee Whitehouse, Manager at The Brambles

Thank you so much Colin for your kind words and for taking the time to leave us a review, it really means a lot to us all here at The Brambles.

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Review from L W (Daughter of Resident) published on 17 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was a resident at The Brambles in October and November 2022. He unfortunately had several health issues and high levels of anxiety but the staff were brilliant with him. They were all very patient and caring. The manager takes an interest in all the residents in order to give the best possible
care, she and all the staff were lovely to deal with. I wouldn't hesitate to recommend The Brambles. Thank you again.
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Review from Leigh S (Daughter of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mom went into Brambles in July this year. I was very nervous that Mom wouldn't like it, but on the contrary, she quickly settled in. At first, she wouldn't come out of her room but the staff gently coaxed her to come down and join in with the activities. Every single one of the staff were welcoming
and caring, nothing was too much trouble. I have to praise them for the varied activities that they do with the residents every single day, which I think is very commendable, not many homes offer that level of commitment to the residents. They have a Facebook page where they post pictures of what the residents have been doing during the day, which is a great way to stay in touch. My Mom only had a short time with them but she was happy and they made it memorable for her. I couldn't have asked for anything more for Mom and wouldn't hesitate to recommend Brambles. The level of care was exceptional. The manager is first class. I'm so very grateful for everything they did.
Reply from Dee Whitehouse, Manager at The Brambles

Dear Leigh, thank you so much for your lovely review. We are so glad you were happy with your mum's time with us, she was an absolute pleasure to have and look after. Bingo won't be the same without her! I'd also like to thank you and the family for all your support shown to us, during this time. Wishing you all the very best, Dee.

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Review from Tony C (Son of Resident) published on 15 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother lived at The Brambles for almost four years until she passed away peacefully there in October 2022. During her time at the home, she made many friends and always spoke so highly of her marvellous carers who did so much to make her comfortable. She enjoyed the activities she was able to do
and the entertainment and the sing-a-longs. Mother always loved her food and the food at the home did not disappoint! She would say that the quality and variety was excellent. For her 100th birthday, the staff put on a party for her and the residents, as there was no visiting allowed at the time indoors, due to Covid, but Mother had a wonderful time and she was allowed to meet her family and friends briefly outside the front door amongst all the decorations they had put up along the building. Mother was very happy at The Brambles, due in no uncertain terms to the love and care she received from the hardworking wonderful staff to whom we will always be so very grateful.
Reply from Dee Whitehouse, Manager at The Brambles

Thank you so much Tony for your lovely words, they truly mean the world to all the staff here. Your mum is so dearly missed but we cherish the memories we made with her every day. I wanted to extend our deepest sympathies to all the family once again and thank you all for your unwavering support, from all at The Brambles.

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Review from Hayley C (Granddaughter of Resident) published on 10 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'd like to give eternal thanks to all staff for the care you gave to my nan. She was happy to have you as her carers/friends/extended family. You've gone above and beyond in the past few months and we will never forget your kindness and continual hard work. You are all so special and please know we
are all extremely grateful. Keep up the hard work.
Reply from Dee Whitehouse, Manager at The Brambles

Dear Hayley, many thanks for your kind review and words. It means a lot to all the staff to have such wonderful feedback and their unwavering hard work noticed.

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Review from Susan G (Daughter-in-law of Resident) published on 15 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been at The Brambles for 9 months. She constantly tells us how kind and considerate the staff are and how well she is looked after. She enjoys the food and when she has requested specific foods this has been arranged. She likes her room, surrounded by her own possessions. She likes
the carers and enjoys the activities organised, particularly the outings to a nearby coffee shop. It is so reassuring for us that she is happy. We can speak to the staff at any time and they deal with any queries efficiently.
Reply from Dee Whitehouse, Manager at The Brambles

Thank you so much for your kind review Susan, It is greatly appreciated. It's lovely to hear that your mother-in-law enjoys the activities, the food, likes her room and is making it as personal as possible and that she is happy with the care she receives from the staff. Thank you also to yourself and the rest of the family for your continued support.

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Review from L B (Daughter of Resident) published on 8 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very professionally run Care Home with kind, caring, respectful and hardworking staff in all areas. They know when Mom is not quite herself and have picked up on several infections before they could take hold. They also work hard to protect everyone’s mental health, especially during Covid. They have
ensured that Mom and I have been able to keep in contact regularly, visiting when allowed by PHE and video calling her on her tablet. It’s fantastic to see her looking so much better; happy, smiling and laughing even enjoying a little “banter” with the carers. Lots of imaginative activities are arranged and there is a private social media group with regular posts showing these taking place. It’s fantastic to be able to see Mom happily joining in and that she has made friends there. It also lets me see what she’s up to, which definitely helps when we’re chatting. I can’t recommend The Brambles highly enough and am so relieved that Mom is part of The Brambles family.
Reply from Dee Whitehouse, Manager at The Brambles

Thank you Lynne for your positive response. We are so pleased you chose The Brambles for the care of your mother and we hope to continue to make lovely memories with her and the rest of the family. It's so rewarding when we see how far your mother has come on, that shes made good friendships here and enjoys the company of the staff too. Thank you once again for all your support, it is much appreciated.

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Review from Kate B (Granddaughter of Resident) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather seems happier in there than he has been for years! He's well looked after, treated with respect and even when he's confused, he's always able to contact someone outside of the care home for reassurance. I'm so grateful for everything the workers do there - we couldn't ask for more, especially
in such trying times!
Reply from Dee Whitehouse, Manager at The Brambles

Thank you so much for your kind review, Kate. We are glad you are so pleased with the services provided and the care your grandfather is receiving. He is a pleasure to look after.

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Review from Ellen M (Daughter of Resident) published on 7 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am grateful for and delighted with the level of care and support my father receives. I have only had positive experiences with any team member. I have also been impressed with the level of activities that residents are actively engaged in. I know my father is happy and settled which means a lot. Thank
you, everyone.
Reply from Dee Whitehouse, Manager at The Brambles

Thank you so much for your kind review, Ellen. We are pleased that you are happy with the services your father receives. He is a lovely gentleman to care for and it's lovely to see him joining in and enjoying the activities the home provides. Thank you again for your support - it is much appreciated.

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Review from Arthur J (Son-in-law of Resident) published on 11 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mother in Law became a resident at the Brambles Rest Home since October 2015. My wife and I are extremely happy with her care and our Mother is contented and happy too! She loves mealtimes and highly recommends the cooking. The staff take time to look after her personal needs and nothing is too much
trouble. Mother is mobile and chatty which enables her to mix well with other residents and staff.
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Review from C H (Mother of Resident) published on 8 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very clean and friendly home.
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Current Review Score: 9.5 (9.545)

Overview of Review Score

The Review Score of 9.5 (9.545) out of 10 for The Brambles is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.845 for The Brambles is calculated as follows: ( (74 Excellents x 5) + (7 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 84 Ratings = 4.845
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for The Brambles is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 7 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Dec 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

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Dee Whitehouse

Job Title: Manager Joined: 2008

Dee has been the home manager of The Brambles Care Home since December 2013.
Dee has a wealth of experience and qualifications including NVQ level 2, 3 and 5 in health and social care, as well as a registered manager's award. Dee has 33 + years experience working in residential, nursing and dementia care facilities, carrying out roles from carer to senior carer, deputy manager and up to registered care home manager.
Dee brings extensive and valuable knowledge and experience to her leadership role and is a much respected and valued member of our team.

Frequently Asked Questions about The Brambles

What types of Care is The Brambles registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Brambles have?

There are 29 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at The Brambles?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Brambles to the centre of Stourbridge?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Brambles to verify any information. View our terms and conditions. The Brambles has an Enhanced Service - more info.