What types of Care is Howlish Hall Residential Care Home registered for?

Older Person Care, Dementia, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Howlish Hall Residential Care Home have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Howlish Hall Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Howlish Hall Residential Care Home to the centre of Bishop Auckland?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Howlish Hall Residential Care Home, Howlish Lane, Bishop Auckland, Durham DL14 8ED

Howlish Hall Residential Care Home

Howlish Lane, Bishop Auckland DL14 8ED

2.0 13 Reviews

Care Provided by Howlish Hall Residential Care Home

Primary Care Categories

Older Person Care
Dementia
Physical Disability
Younger Adults

Length of Stay

Permanent Care
Respite Care

Care Types Provided

Residential Care
Dementia Residential Care
For a maximum of 40 Service Users

Dementia Care Types

Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Other Care Provided

Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Day Care

Facilities

Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Lift
Stairlift
Wheelchair Access
Gardens
Bar/Café
Television point in own room
Residents Internet Access

Funding & Fees

Weekly Charges per Person

Self-Funded Residential Care: £950 – £1050
Self-Funded Residential Dementia Care: £1150 – £1200
RESPITE Self-Funded Residential Care: £950 – £980
RESPITE Self-Funded Residential Dementia Care: £1150 – £1200

24/24 Care , Accommodation , great food , activities

These prices are only a guideline, please contact Howlish Hall Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

Self Funding (Private)
Local Authority with Top Up
Local Authority
NHS Continuing Healthcare (CHC)

Good to Know

Owner

Williams & Spenceley Ltd

Person in Charge

Kirsty Minchell (Manager)

Local Authority / Social Services

Durham County Council

Admission Information

Ages 45+

Care Home Design/Build

Purpose Built: No
Last Refurbishment: 2025
Number of floors: 2

Room Information

Single Rooms (36)
Couples/Companion Rooms (2)
Single Rooms with Ensuite Wet Room (36)
Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

Free to visit for infos from 8am to 4 pm daily

Parking

Car Parking available on site

Review from M M (Daughter of Resident) published on 19 June 2025 Submitted via Website • Report

Overall Experience

The carers are all hard working and look after residents as best as they can. The facilities and upkeep of Howlish Hall is what lets it down, the heating system replacement started in October 2024 and is still not completed or even working, the lift often breaks down and the general maintenance is almost

non existent. The chef left in May 2025 and carers are currently cooking meals which, in my opinion, shouldn't be happening. There have been 5 managers since 2022 which is unsettling.

Reply from Janine Owen, Home Manager at Howlish Hall Residential Care Home

Thank you for your review and comments regarding our staff team. I can confirm that the home does have a qualified cook in the kitchen. I can also confirm that work is taking place upgrade the…read more

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Review from T O (Friend of Resident) published on 7 January 2025 Submitted via Website • Report

Overall Experience

All staff were friendly and tried their best to provide good care. This was not always achieved. On occasion staff were not available for some time to provide support for toileting and general care.
The facilities (including the garden and external areas) are dated; in places, are in disrepair; and

generally in need of TLC.

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Review from Karen J (Daughter-in-law of Resident) published on 11 September 2023 Submitted via Postal Card • Report

Overall Experience

Originally the decision to place Father in a home was hard. The staff were fully informative and took the time to sit and have laughs since end-of-life care cannot complement the care and attention to the littlest details, always remaining professional but attentive. The only downside the room is ready

for an update, the situation of area in the home, limited outlook and light.

Reply from Dan Rigden, Home Manager at Howlish Hall Residential Care Home

Hi Karen, I am glad your experience was positive in such a sensitive time and thank you for taking the time to review Howlish Hall.

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Review from Alison S (Partner of Resident) published on 12 April 2023 Submitted via Website • Report

Overall Experience

My partner came here a few weeks ago as a permanent resident, he had been here before on respite and I was sure this was the place when I could no longer take care of him. I couldn't be more satisfied and pleased, the staff are so so special, all lovely, kind, caring, encouraging etc, there's plenty

going on if the residents want to join in, lovely setting. Comfy rooms and the laundry is changed daily, I couldn't ask for better care. I wish he was at home with me but this is the next best. I would highly recommend. Thank you to you all

Reply from Dan Rigden, Home Manager at Howlish Hall Residential Care Home

Thank you for the lovely review, I am so pleased that is how you feel.

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Review from M C (Daughter of Resident) published on 30 September 2021 Submitted via Postal Card • Report

Overall Experience

Caring, pleasant and compassionate staff. Always helpful and available for discussions with family. Aesthetics both internally and externally not the best, needs attention.

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Review from B S (Sister of Resident) published on 29 June 2021 Submitted via Postal Card • Report

Overall Experience

Caring staff and friendly atmosphere.

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Review from N M (Daughter of Resident) published on 30 March 2021 Submitted via Postal Card • Report

Overall Experience

My mother has been resident in Howlish Hall since June 2019 to date. During that time she has been so well cared for. She is treated with dignity and respect. She is always clean and nicely dressed. The carers are excellent. They have gone above and beyond with looking after the residents during the

pandemic. If there is a problem it is dealt with quickly and the family are always kept up to date by management. The staff are always cheerful and make you welcome. A lovely home. Would recommend it to others. Well done Howlish Hall staff.

Reply from Julie Hawthorn, Admin - Business Development at Howlish Hall Residential Care Home

Thank you for your kind words. It's a pleasure looking after your mother

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Review from K C (Son of Resident) published on 15 March 2021 Submitted via Postal Card • Report

Overall Experience

I would tell anyone about this home as they are very helpful. Nothing is a problem and all was on the go with residents. The staff are very friendly and helpful and it's always clean and tidy. They can not do enough for the residents of the care they give is above eight. Beyond what other care homes

do I am grateful for what they do for my mam.

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Review from Linda H (Daughter of Resident) published on 25 February 2021 Submitted via Website • Report

Overall Experience

Can't fault the standard of care provided to my mother, especially during these difficult times. The staff are always helpful, knowledgeable and willing to go the extra mile. The food, entertainment and facilities make her stay here seem like home.

Reply from Julie Hawthorn, Admin - Business Development at Howlish Hall Residential Care Home

Thank you for your kind words. Your mother is a pleasure to look after.

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Review from J H (Sister-in-law of Resident) published on 18 February 2021 Submitted via Postal Card • Report

Overall Experience

I am full of admiration for the management and staff for the love and care they are giving to my sister-in-law. When my sister was in the same care home the staff could not have cared for her any better if she had been their own mother and sister. Treated with love and dignity and respect. As are the

visitors.

Reply from Julie Hawthorn, Admin - Business Development at Howlish Hall Residential Care Home

Thank you for your kind words. This does really mean a lot to us.

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Review from Anthony P (Son of Resident) published on 25 January 2021 Submitted via Website • Report

Overall Experience

My father is a resident at Howlish Hall. He has flourished since going into the home.
We find the staff terrific, kind and caring, nothing is too much trouble for them.
They have a lot of activities for the residents to take part in daily.
I would recommend the home to anyone who wants loved ones

to be looked after as you would do for them.
I have peace of mind knowing he's being looked after at the highest level.

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Review from Geoffrey L (Son of Resident) published on 25 January 2021 Submitted via Website • Report

Overall Experience

My mam has been a resident in Howlish Hall for approximately 3 and a half years. In this time I have been very happy with the care given to her.
We are always kept informed by staff and management on her well-being, we couldn’t have picked a better home for her.
Marks out of 10 = 11+.

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Review from Kevin A (Son of Resident) published on 25 January 2021 Submitted via Website • Report

Overall Experience

My mother, who has very severe dementia, has been a resident of Howlish Hall care home for over 7 years now. The care she gets is fantastic and I cannot fault any of the staff that work there. They are always cheerful and friendly and always take time out to have a quick chat. They are always quick

to respond to a problem with my mother and always contact me quickly to resolve any matters that arise.
The bedrooms are clean and well cared for and in some cases, the bedrooms are furbished by the residents that are able, themselves, with personal effects. They are large, airy and have plenty of space to accommodate the resident as well as family members that come to visit.
There are plenty of activities daily, that keep the residents occupied.
They have always, in my mother's case, gone above and beyond to ensure my mother is always comfortable and cared for, whether it's in bed or in her own chair. I wouldn't want her in any other place.
Great home and great staff.