Receptionist

Job summary

Positioned at the Gateway to Mid-Wales, the Rhallt provides exceptional person-centred care for General Nursing and Dementia Nursing to the population of Powys, Shropshire and Gwynedd. With easily accessible road links and a conveniently located Rail station nearby, the Rhallt is nestled in the most beautiful location adjacent to Offa’s Dyke Path, straddling the Montgomery Canal and the magnificent hills of the surrounding countryside.

Our incredible staff provide unrivalled care 24 hours a day and our residents are established at the centre of everything we do. Renowned locally for its’ long serving staff, the Rhallt really does provide a home from home where you can rest assured, your loved one will be cherished and cared for by highly trained and experienced staff who really advocate for residents and support them to live their best lives. The Rhallt provides a values rich environment where the care is evidence based and delivered with dignity and respect.


We are seeking to appoint a kind, caring and organised Receptionist join our team. To provide an efficient receptionist service ensuring that residents, guests and all visitors to the home are treated courteously and efficiently at all times. We have a 30 hours contract available with an hourly rate of £12.60! Shift times are 0900-1700, with alternate weekend working.

Role Responsibilities:

Provision of an inviting and welcoming reception service to visitors, ensuring security is maintained at all times, including the maintenance of the visitors signing in records.
Deal with prospective residents and their families who are enquiring about the home and show prospective residents and their families/carers around the home.
Provide a receptionist service including answering telephone calls, dealing with enquiries and transferring calls to the appropriate department or person.
To provide support to the Home Administrator as and when required.

Skills and experience required:

A welcoming and approachable attitude is essential.
A well organised approach, maintaining a tidy environment and a helpful attitude are essential.
The ability to build positive relationships with residents, relatives, staff and other visitors to the home is essential.
Good time management skills are essential.
Ability to work as part of a team to make sure the administration and receptionist department runs smoothly is essential.


The Benefits

Opportunities to progress through our career paths into more senior and management roles
Bank holiday and overtime enhancements
5.6 weeks annual leave per annum
Paid DBS
Uniform provided
Paid training
Refer a friend referral scheme, for the following roles only – Registered Nurse, Team Leader / Senior Care Assistant and Care Assistant
Excellent induction programme for new starters
A rewarding career with lots of opportunities to progress within the company
Ongoing support and training for nationally recognised qualifications
A competitive rate of pay
Wellbeing programmes
Recognition awards – employee of the month and golden tickets?
Ongoing career development
Pension scheme
Early Pay – access to your money as you earn (pay advance)


Who Are We?
At Lovett Care, we’ve been delivering exceptional care since 2009, with homes across England and in Wales. With a solid reputation in the care industry, we take pride in creating a 'home from home' environment where residents can live life to the fullest, no matter their age or condition. Our values guide everything we do, and we believe our people are our greatest asset.


Our Mission and Vision:
To be recognised as a passionate and committed provider offering quality person-centred care in a safe, comfortable ‘home from home’ environment. Our Vision is through the professionalism and collaboration of our team members, we achieve an excellent standard of person-centred care where everyone has the freedom of choice, privacy, dignity and is treated with the upmost respect.


Join us and be part of something special at Lovett Care.


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

This position is subject to a DBS check