The Rhallt Care Home

Salop Road, Welshpool SY21 7DJ
Review Us
9.9 90 Reviews
  • The Rhallt Care Home, Welshpool
In a semi-rural location on the outskirts of Welshpool, the Rhallt provides both nursing and dementia nursing care. It is close to local amenities and within easy reach of Shrewsbury, Oswestry and Newtown. Yet a few miles up the road is the beautiful Welsh countryside.

They provide 24-hour nursing and respite care alongside expert care for people with dementia, including in their Memory Lane Community. They also provide care for those with a range of nursing needs.

A team of highly-qualified and dedicated staff really focuses on the individual needs of residents with a tailored care plan for each person. This dedication can be seen throughout the home in cooking, hospitality and organising activities for residents.

The Rhallt welcomes visits to its facilities at any time.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1466
  • Self-Funded Nursing Dementia Care: from £1466
  • RESPITE Self-Funded Nursing Care: from £1499
  • RESPITE Self-Funded Nursing Dementia Care: from £1599

Fees are subject to assessment.

These prices are only a guideline, please contact The Rhallt Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group/Owner

Person in charge

  • Ingrid Simkin (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (91)
  • Single Rooms with Ensuite Wet Room (91)

Visiting

  • Visitors welcome. Please contact the home to arrange a tour of the facilities or to visit a loved one residing in the home.

Parking

  • Plenty of parking onsite for visitors

9.9

The Rhallt Care Home has a Review Score of 9.9 (9.904) out of 10, based on 17 reviews in the last 2 years.
Over all time The Rhallt Care Home has 90 reviews.

Overall Experience
  • 74
  • 16
  • 0
  • 0
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Date Published
  • 90
  • 2
  • 7
  • 17
  • 73
Reviewer Connection to The Rhallt Care Home
  • 28
  • 19
  • 10
  • 6
  • 4
  • 4
  • 3
  • 3
  • 3
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  • 2
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  • 1
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Total of 90, showing 1-20
Review from Wendy E (Wife of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband was at the Rhallt from end of February to May 14th when he unfortunately died.
He was there on palliative care and I feel the fantastic care he had made his final month's peaceful and happy, also I believe it extended his life.
The staff are the most incredible people so caring and
supportive to both of us during his time there.The dignity and respect he was given was amazing,as someone who has worked in care I appreciate a good care home.
The management are great and the whole atmosphere is calming.The food is unbelievable, a 3 course menu is posted near the door every day and lots of extras available, afternoon snacks, evening snacks with all dietary requirements catered for.
The nurses are very gentle and supportive, the carers also are very professional and caring and all love their jobs.
The housekeepers take great care with laundry etc .
They are very open and welcoming.If looking for the very best of care I would highly recommend this welcoming haven.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you very much for your wonderful words, I very much look forward to sharing them with the rest of the team. It was a pleasure to have your husband here with us at The Rhallt and I'm delighted to hear your comments regarding his stay, it is our aim to provide the very best care and environment for our residents. Thank you again for your feedback, and take care.

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Review from L P (Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful place. Staff are lovely and can't do enough for you. I was here on respite ad was cared for superbly.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you very much for your kind words. We're very pleased to have had you stay with us at The Rhallt and I look forward to sharing your comments with the team. Thanks again and take care.

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Review from Christine H (Friend of Resident) published on 27 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has settled in very well and they are very well looked after and very happy.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you very much for your feedback. We're delighted with your comments and I look forward to sharing with the team. Thanks again and take care.

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Review from Christine M (Friend of Resident) published on 26 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend is very well looked after. Staff very friendly.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for your comments regarding the care your friend receives while residing at The Rhallt. We're very pleased to hear your feedback. Thanks again and take care.

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Review from D R (Daughter of Resident) published on 22 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are brilliant and always include me when I am here with a tea and a cake with Mum.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for your kind words, our team here at The Rhallt will be pleased to hear your comments. Thanks again and take care.

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Review from Steve W (Husband of Resident) published on 22 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent experience so far for my wife.
Reply from Katie Westwick, Marketing Manager at The Rhallt Care Home

Thank you for your great feedback for our team, they will be pleased to hear your comments. Thanks again and take care.

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Review from Mark S (Son of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at the Rhallt from September 2022 until October 2024. This was a difficult time in her life due to progressive dementia and an increasing inability to care for herself. In the final year of her life, she was totally dependent upon her carers for all her needs. Mum rotated through
a few wards/areas within the home but spent her final year in the nursing unit in the upstairs part of the main building. My comment is that the staff were exceptional. It is immensely difficult to care for older people who cannot communicate, are physically frail and are totally reliant on others. In all my interactions with the nursing staff, carers, cleaners, caterers and everyone else who helped my mother in her final years I was struck by their kindness, professionalism and ability to remain cheerful and positive. The home is excellent and the staff is exceptional. I have no hesitation in recommending this care home.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you so much for your wonderful review and very kind words towards our team and the care that your Mother received here at The Rhallt. It was a pleasure to have her here and the team will be so pleased to hear your comments. Thank you and take care.

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Review from Chloe D (Granddaughter of Resident) published on 22 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Rhallt has really taken care of my nan. She is happy on her unit, and some days she recognises me more than what she previously did. All the staff are friendly and helpful. They all try to ensure any requests made are done. Nan always looks respectable and well-dressed, which she used to do herself,
so it's nice to see her being able to still do. Activities always offer for her to join with the things she loved doing before coming here. Overall, very lovely home.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you very much for your kind words. Our team is very pleased with your feedback and we're happy to hear your satisfaction with the care your lovely Nan receives here at The Rhallt. Thanks again, and take care.

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Review from G M (Resident) published on 15 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I miss home but it is nice here. I miss my cats but they can visit me here.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you so much for your kind words, it is a pleasure to have you with us.

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Review from C H (Granddaughter of Resident) published on 4 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent home and great care staff, I know I'd made the right choice of care home when I visited.
Under new management, the general manager is very supportive and always on hand. Thank you for all you do. Beautiful home!
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you so much for your kind words, it is a pleasure and a privilege to care for your grandmother and I will pass your comments on to my team.

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Review from Julian S (Son of Resident) published on 4 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the best car home. The carers are incredible with Mum, food is excellent, rooms are excellent and the facilities are excellent. The staff can't do enough here.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for the lovely review of our home, we are thrilled to hear how happy you are with everything. We pride ourselves on delivering exceptional care and will share your feedback with the team.

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Review from J M (Resident) assisted by family/friend published on 22 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff try to do as much as they can for me. I like the meals here.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for the lovely review of our home, we are thrilled to hear how happy you are with everything. We pride ourselves on delivering exceptional care and will share your feedback with the team.

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Review from Mary G (Wife of Resident) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are friendly, helpful and also the nurses are very understanding. My husband is well looked after.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for taking the time to review our home. We are delighted to hear how happy you are with the care and support your husband is receiving.

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Review from D J (Daughter of Resident) published on 20 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been admitted to the Rhallt Care Home my relief is immense. Everyone from management to care and support staff are incredible. The home is clean and the room is bright and airy. The atmosphere in the home is happy, calm and professional. Even though we never wanted her to go into a home.
The Rhallt has exceeded expectations and is indeed a very special place.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for taking the time to review our home, we are delighted to hear how happy you are with the home.

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Review from N S (Grandson of Resident) published on 31 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our beloved grandmother has entered The Rhallt Care Home in her 99th year. She has settled in so well, thanks to the diligence and care shown to her by staff and the seamless admission process which management guided us through. The home is cosy, clean and comfortable. Even when many of her extensive
family have questions, staff patiently talk us through every step and when many visitors are present, we are still made to feel welcome. What was a very difficult decision to utilise a care home has been eased by the kindness shown to us, as a family, and I would recommend The Rhallt to anyone in our difficult situation. I particularly appreciate the fact that we have been encouraged to personalise her room, this has brought my grandmother a greater degree of comfort.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

We are delighted to hear how happy you are with our home and that we can care for your grandmother. We pride ourselves on delivering the best care and support not only to our residents but also their family members.

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Review from R J (Grandson of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandmother came to the home from hospital needing nursing care. As a family, we could not be more pleased with what The Rhallt Care Home had to offer. The move-in was seamless and extremely efficient. We were greeted with a friendly staff team who really made my grandmother, who is anxious, feel
immediately at ease with their caring and empathetic approach. The presentation of the home and cleanliness really stood out and put our minds at ease as this is her first time in a residential home.
Communication with the home and management has been fantastic and we can't thank them enough for their help and support.
I can't speak highly enough of the professionalism shown and would not hesitate in recommending the home to others and working in the care industry myself, as an auditor, this is the highest praise I can bestow.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for your wonderful review of our home. We are thrilled to hear how happy you are with the support given to you, as a family, but also the care towards your grandmother. I will pass this on to the team.

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Review from Ben O (Son of Resident) published on 28 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we were a bit dubious about my mum going into a nursing home, however we have found it a fantastic experience especially for my mum. For the first time in years she is up out of bed in 'day clothes,' which she hasn't worn in years, had her hair done and interacting with staff and other residents.
It has been so nice to see this and probably life-changing for my mum. The staff have been so helpful and informative. Many thanks to everyone.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

We appreciate you taking the time to review our home and are delighted to hear how happy you are with everything.

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Review from L E (Respite Resident) published on 18 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Two weeks respite care. Too tall for the bed, feet resting on the footboard. Blue corridor, dreadful squeaky banging doors no one to oil them. I had respite here some two years ago but to my mind standards have slipped. In a lighter vein food was excellent along with the work of several carers who were
excellent. It's a great shame that I can't name names.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for your review, I am sorry to read that you weren't entirely happy with your stay. I would be more than happy to discuss any of your comments in more detail.

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Review from Lynda D (Wife of Resident) published on 29 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy to see that my husband has settled so well into The Rhallt Care Home. The staff are always kind and considerate. The atmosphere is relaxed and calm. My husband is clean and cared for. All his needs are met, they pay particular attention to ensuring that he has plenty to drink which is
very important as he has a catheter. The home gives me peace of mind. Thank you and well done.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

We are thrilled to read how happy you are with the care and support your husband is receiving in our home. I will pass on your kind words to all of the team who will be delighted to hear this.

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Review from Dan J (Nephew of Resident) published on 16 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been in The Rhallt Care Home for the past four years and has recently died. Throughout that time, I feel that she received the best care possible. Given that her body and her mind were increasingly breaking down, she was given the best quality of life possible. I have worked in care homes
myself in the past and I am very impressed with the care in The Rhallt Care Home and I would not hesitate to recommend it.
Reply from Ingrid Simkin, General Manager at The Rhallt Care Home

Thank you for your lovely review of our home. It was a privilege to care for your late Aunt and support you all as a family. We pride ourselves on delivering the very best care and support so thank you for taking the time to acknowledge this. Our thoughts are with you all at this sad time.

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Current Review Score: 9.9 (9.904)

Overview of Review Score

The Review Score of 9.9 (9.904) out of 10 for The Rhallt Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.970 for The Rhallt Care Home is calculated as follows: ( (196 Excellents x 5) + (6 Goods x 4) ) ÷ 202 Ratings = 4.97
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.934 Points relating to the number of positive Reviews for The Rhallt Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2. 17 Positive Reviews ÷ 18.2 = 0.934
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

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Meet the Team (14)

Ingrid

Ingrid Simkin

Job Title: General Manager Joined: 2023

Ingrid has been at the Rhallt since January 2023. She qualified as a Registered General Nurse in 2006 and as a Specialist District Nurse in 2014. Having worked in the NHS for 18 years, Ingrid completed her MBA in 2019 and moved into the private sector. Ingrid previously worked at the Rhallt as Deputy Manager and when the General Manager position arose she was keen to return and work with the wonderful team at the Rhallt.

Amy

Amy Talbot

Job Title: Deputy Manager Joined: 2023

Amy started at the Rhallt in June 2023. At her previous home, Amy headed up a newly commissioned Dementia Unit and has a passion for both Dementia and General Care. With a background in both administration and care, Amy inspires the care team to drive quality and ensure our residents are cared for and living their best lives.

Esnart

Esnart Namukonda

Job Title: Registered Nurse Joined: 2020

Esnart has worked at the Rhallt since 2020. She is a Registered General Nurse who leads nights on Castell Coch. Esnart is passionate about Nurse Education and development.

Jo

Jo Marriott

Job Title: Registered Nurse Joined: 2013

Jo is a Registered Mental Health Nurse who works on the Breidden Unit, our Dementia Floor. Jo has worked at the Rhallt for over 10 years and gives us an invaluable perspective on the management of Dementia and other mental health-related conditions. Jo is hugely passionate about the equity of care and is leading the development of complementary therapy within the home. Jo was awarded the Spirit of Lovett award in 2024 for her dedication to both her profession and the home.

Nicola

Nicola Davies

Job Title: Registered Nurse Joined: 2019

Nicola, a dedicated Registered General Nurse, has been with The Rhallt for six years. Her extensive experience across diverse care settings makes her an invaluable source of knowledge and support on the floor.

Nenita

Nenita Matteo

Job Title: Registered Nurse Joined: 2005

Nenita has worked at the Rhallt since 2005. She brings a wealth of knowledge to the role. Nenita was one of our night team for many years and has recently joined the day team on Breidden.

Lynne

Lynne Conde

Job Title: Registered Nurse Joined: 2013

Lynne is an experienced Registered General Nurse who has worked at the Rhallt on Breidden Unit for over 10 years. Having worked in a variety of settings during her career, Lynne has a wealth of knowledge on the floor.

Sadie & Cristina

Sadie & Cristina Pickstock & Poama

Job Title: Registered General Nurses Joined: 1999

Sadie and Cristina are both long-serving Registered General Nurses. Between them, they have over 40 years of service at the Rhallt and are passionate about outstanding patient care in Castell Coch, our General Nursing Unit.

Karen

Karen Mann

Job Title: Team Leader Joined: 2004

Karen leads the care team at Breidden, our Dementia Unit. She has worked at the Rhallt for 20 years and is an award-winning team leader, having scooped the award for ‘Changing the lives of those we care for’ at the Lovett Annual Care Awards in 2023. Karen is our Dementia Champion and is a real advocate for our residents.

Nicholle

Nicholle Birkett

Job Title: Team Leader Joined: 2019

Nicholle has worked at the Rhallt since 2019. She has held both Care and Admin roles within the home and now leads the care team on Castell Coch. Nicholle is passionate about maintaining residents' autonomy and dignity and oversees the induction of new staff on the unit.

Ade

Ade Onibudo

Job Title: Senior Care Assistant Joined: 2022

Ade has worked at the Rhallt since 2022. He is one of the Seniors on Breidden Unit, supporting Karen to oversee excellent care delivery and is a wonderful example of 'living your values'. Ade always has a smile on his face and is excellent at bringing the team together.

Adithyan

Adithyan Perikinalil-Sinu

Job Title: Senior Care Assistant Joined: 2022

Adi has been at the Rhallt since 2022. He is one of the seniors on Castell Coch and supports Nicholle to ensure that care delivery is the gold standard and that patients can live in the way they would like.

Segun

Segun Adesogbon

Job Title: Senior Care Assistant Joined: 2022

Segun leads the care team on nights. He is a strong leader and a strong advocate of patient-centred care. He is studying towards a PhD and is a strong promoter of education.

Jestin

Jestin Varghese

Job Title: Care Assistant Joined: 2022

Jestin has worked at the Rhallt since 2022. He is also a trained Nurse and brings a rich career history, which enriches his practice on the Castell Coch Unit.

Frequently Asked Questions about The Rhallt Care Home

What types of Care is The Rhallt Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Rhallt Care Home have?

There are 91 Single Rooms.

What are the Facilities & Services at The Rhallt Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Rhallt Care Home to the centre of Welshpool?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Rhallt Care Home to verify any information. View our terms and conditions. The Rhallt Care Home has an Enhanced Service - more info.