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The Rhallt Care Home

Salop Road, Welshpool, Powys SY21 7DJ
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I can only say how caring, loving and helpful everyone has beenSivadhara S(Daughter of Resident/Service User)
The Rhallt Care Home, Welshpool
Absolutely top marks in every way.Neal C(Son of Resident/Service User)
The Rhallt Care Home, Welshpool
From start to finish, the service and care was impeccable.N G(Daughter of Resident/Service User)
The Rhallt Care Home, Welshpool

In a semi-rural location on the outskirts of Welshpool, the Rhallt provides both nursing and dementia nursing care. It is close to local amenities and within easy reach of Shrewsbury, Oswestry and Newtown, yet it's just a few miles up the road is the beautiful Welsh countryside. Overlooking a local primary school, the children wave and engage with the residents each day, a joyful connection to the community that both...  

Care Provided by The Rhallt Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,526From £1,750
Residential Dementia CareFrom £1,526From £1,750
Nursing CareFrom £1,579From £1,800
Nursing Dementia CareFrom £1,579From £1,800

Fees are subject to assessment.

Contact The Rhallt Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group / Owner

Person in charge

  • Ingrid Simkin(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (91)
  • Single Rooms with ensuite Wet Room (91)

Visiting

  • Visitors welcome. Please contact the home to arrange a tour of the facilities or to visit a loved one residing in the home.

Parking

  • Plenty of parking onsite for visitors

The Rhallt Care Home Reviews (100)

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10

The Rhallt Care Home has a Review Score of 10 (9.953) out of 10, based on 19 reviews in the last 2 years. Over all time The Rhallt Care Home has 100 reviews.

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Review from Shirley R (Wife of Resident) published on 13 September 2019 Submitted via Postal Card
Overall Experience
The care and attention my husband was given was excellent, the food was very good, the management was excellent and the staff were all very caring. I would hope to stay there when I need to.

The staff are very professional too.

Reply from Sharon Herbert, General Manager at The Rhallt Care Home

It was a pleasure to be of assistance in a time of need. Thank you for your positive review, all feedback is greatly received.

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Review from W R (Son of Resident) published on 26 July 2019 Submitted via Postal Card
Overall Experience

Sadly mum was in The Rhallt for a shorter period than we anticipated after fighting a long battle with cancer. The manager and all the staff went way above and beyond what was expected, treated mum with so much love, care and dignity and dealt with intrusive relatives with great tact and diplomacy. We are so grateful they made her last few days comfortable.

Reply from Sharon Herbert, General Manager at The Rhallt Care Home

Thank you for your review, all feedback is gratefully received. It was a pleasure to provide care to mum and also you as a family.

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Review from Sivadhara S (Daughter of Resident) published on 4 June 2019 Submitted via Postal Card
Overall Experience

Since our mother has been in The Rhallt, I can only say how caring, loving and helpful everyone has been. It is a pleasure to come in and visit. Good atmosphere.

Reply from Sharon Herbert, General Manager at The Rhallt Care Home

Thank you for taking the time to undertake a review, all feedback is gratefully received.

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Review from Jen J (Daughter of Resident) published on 9 May 2019 Submitted via Postal Card
Overall Experience

Although my Dad was only in The Rhallt for a short time. The care he received was excellent in all stages. He thought it was a 5-star hotel and the staff were all wonderful. The atmosphere in there is great and I would highly recommend this home to anyone who asks me in the future.

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Review from Ann J (Daughter of Resident) published on 10 April 2019 Submitted via Postal Card
Overall Experience

My mum has been here for over one month, she was in a care home previously but the care she is having here is fantastic. The staff are all very kind and caring, always telephone with any changes that are happening in mum's health plan, and also have rung me as I was upset leaving one night. Tremendous care for all concerned.

Reply from Sharon Herbert, General Manager at The Rhallt Care Home

Thank you for taking the time to review us, always a pleasure to be able to provide for our residents.

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Review from Christine H (Daughter of Resident) published on 5 April 2019 Submitted via Postal Card
Overall Experience
Excellent care, excellent communication. Nothing was ever too much trouble and treated mom with respect and dignity right to the end of her life.
Although her stay was short was loved by all members of staff. The manager is excellent!!

The manager and staff made us feel part of one big family and we were all caring for Mom as if she was in her own home.

Reply from Sharon Herbert, General Manager at The Rhallt Care Home

Thank you so much for taking the time to review us, it was a pleasure to be part of caring for mum and you all as a family.

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Review from J L (Son of Resident) published on 4 April 2019 Submitted via Postal Card
Overall Experience

Very professional on the initial look at the home. All the staff are friendly and informative, the manager explained everything during the assessment. During the stay was always kept informed and able to have private conversations if needed. Any problems during days or nights we were always kept informed.

Reply from Sharon Herbert, General Manager at The Rhallt Care Home

Thank you for taking the time for completing the review, all feedback is gratefully received.

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Review from Kathy M (Daughter of Resident) published on 31 January 2019 Submitted via Postal Card
Overall Experience

The staff all treat Mum with great respect at all times. They are friendly and cheerful and always seem to coax a smile from her, even when she gets anxious. She is always well monitored as she is at risk of falls and feels safe and comfortable here.

Reply from Sharon Herbert, General Manager at The Rhallt Care Home

Thank you very much for your positive feedback, we are pleased to hear that you are overall satisfied with your relatives care.

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Review from Rhian D (Daughter of Resident) published on 30 January 2019 Submitted via Postal Card
Overall Experience
My mother has been resident at The Rhallt for over 5 years and the care and love she has received during that time has been wonderful.

Also, the support and professionalism shown by the staff towards me and my family has been much appreciated.

Reply from Sharon Herbert, General Manager at The Rhallt Care Home

Thank you for your lovely comments, all feedback is gratefully received.

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Review from Jean C (Daughter of Resident) published on 20 November 2018 Submitted via Postal Card
Overall Experience
My mother is 94 has dementia and is unable to walk or bear her own weight. I am my mother's unpaid carer. Without mum's 'Respite Rhallt Holidays', I would not be in the fortunate position of mum living at home with me after my husband died. Before his death, he had been the unpaid carer for my mother, his father and his aunt while I was out at work!

Barchester The Rhallt Care Home is our lifeline, our support. Thank you to all the staff.

Reply from Roderick Ferguson, General Manager at The Rhallt Care Home

Thank you for your kind words. We very much enjoy caring for your Mother during her holidays with us.

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Review from David J (Husband of Resident) published on 4 October 2018 Submitted via Website
Overall Experience
My wife (who has Alzheimer's) was transferred from hospital and has been a resident at The Rhallt since the end of October 2017. I was very apprehensive as to whether she would settle into her new residence I need not have worried. The staff made her feel welcome and they treated her with respect. At first, her room seemed to be a bit soulless but it was soon made more cheerful with many family photographs adhering to the walls and with her Lifeboat teddy bear and Paddington Bear.
The food at meal times has always been good and varied when I have visited, which I do every week.
Activities are provided but my wife does not participate in them, but she walks miles up and down the corridors which seems to keep her fit.
The Rhallt has recently undergone a refurbishment programme which has brightened up the home with new carpets and furniture.

There has been a number of changes in staff and management during the last years but things seem to be OK.

Reply from Sherri Sargent, Manager at The Rhallt Care Home

Thank you for taking the time to review.

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Review from Meryl A (Resident / Service User) published on 17 May 2018 Submitted via Postal Card
Overall Experience

My stay at The Rhallt has been great. It is like home from home. The food is very tasty and the kitchen is always willing to cook something I fancy. The activities staff are great fun. Very busy and always book my favourite singer. The carers are my friends all very kind and hard working. If I couldn't be at home The Rhallt is where I would choose to be.

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Review from Pauline D (Wife of Resident) published on 7 June 2017 Submitted via Postal Card
Overall Experience
Activities / Entertainment.
Recognition for the provision of entertainment is due.
The difference it makes to residents could be underestimated but having observed their joy and participation, music definitely reaches through to even the most advanced cases of dementia.
In addition to the special events, the team also provide a stimulating atmosphere, encouraging creativity.

The activities coordinator has a good sense of fun and is kind.

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Review from A W (Son of Resident) published on 25 April 2017 Submitted via Postal Card
Overall Experience

The general level of care from the staff is very good. They are attentive and friendly. However, the level of housekeeping needs attention. Sometimes the ensuite toilet is not cleaned thoroughly as is the bedside table etc. The personal hygiene for my mother is not attended to - her nails are often dirty and need cutting and her 'clawed' hand has not been opened and cleaned. Food is very good.

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Review from Margaret L (Wife of Resident) published on 28 February 2017 Submitted via Website
Overall Experience

My husband (aged 82) has been a resident in the Memory Lane Unit of the Rhallt for over 5 years. During that time, his physical and mental capacity have deteriorated but he has always been treated with dignity and respect and unfailing kindness by all carers, nurses and managers, who do not hesitate to call on expert help, when needed, - dieticians, opticians, dentists.

The local GP provides excellent and respectful care and an out of hours locum service is used by staff at night and weekends. I am always greeted with unfailing courtesy and cheerfulness and as I am physically disabled, helped as well. Help is always available to feed my husband and enable him to drink, and to attend to his nursing care. I am phoned at home if any emergencies arise with him. It is certainly due to this care that I still have him. Thank you all.

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Review from S N (Daughter of Resident) published on 12 December 2016 Submitted via Postal Card
Overall Experience
After dad had been in hospital for 11 days, his arrival back at home was just fabulous. Although he was sent home in a terrible state, everyone made a real big fuss, they cleaned him (hospital negligence) and snuggled him in bed. All staff treated him like he was their own family. Re-assurance, love, care and laughing. Just cannot say thank you to everyone enough.

My father has gone from an old man to a very with-it person in the time he has been at The Rhallt. He now enjoys life and knows how to laugh and join in. Most of all, he is valued as a person. 11 out of 10 in all respects.

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Review from D W (Husband of Resident) published on 22 March 2016 Submitted via Postal Card
Overall Experience

Over the past ten years my wife's care has been exemplary, all the staff (from the manager throughout all the others) cannot be commended too highly.

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Review from David E (Nephew of Resident) published on 1 February 2016 Submitted via Postal Card
Overall Experience

My aunt who is 92 and has been at the Rhallt Care Home since August 2014 receives tremendous high quality care by all the staff. They are a very caring team and look after my aunt as though she was in her own home. They consider her as in individual and support her requests. If she prefers to set up later in the day they let her. They recognise if she needs medical attention and act quickly. Their quick response in December made the difference to her recovery for a Christmas day with her family. She is now well and enjoys her family visits in 2016.

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Review from Nerys R (Niece of Resident) published on 29 January 2016 Submitted via Postal Card
Overall Experience

My brother-in-law has been a resident at The Rhalt for seven and a half years following two strokes. The fact that he is still there after seven and a half years speaks for itself in terms of the care he has received as he will be eighty seven next week. He is well cared fro by the carers and nursing staff. He loves the food, he has really nice room and relatives we really enjoy the excellent activities promoted for the residents. There are too many activities to list but the highlight have included harpists, musicians, real ponies, dogs and iguana's.

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Review from E E (Daughter of Resident) published on 8 January 2016 Submitted via Postal Card
Overall Experience
My father was treated very well at the lodge - the staff were very kind and caring and made his last 9 days of life as comfortable as possible. I am so pleased he ended his life there and not in hospital.
Obviously we are devastated to lose him but appreciate so much that he was so well looked after and treated with dignity and respect.

They looked after us all when he passed away and couldn't have done more for us.

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Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 15 April 2026
  • Care and Support
    Good
  • Environment
    Good
  • Leadership and Management
    Good
  • Well-being
    Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for The Rhallt Care Home.

Upcoming Events

There are no upcoming events for The Rhallt Care Home.

Awards / Recognitions (4)

  • 30 Jan 2026Recipient: Lovett Care Ltd
  • 31 Jan 2025Recipient: Lovett Care Ltd
  • 31 Jan 2024Recipient: Lovett Care Ltd

Accreditations

There are no accreditations posted yet for The Rhallt Care Home.

Meet the Team (7)

Ingrid
Ingrid Job Title:General ManagerJoined: 2023

Ingrid has been at the Rhallt since January 2023. She qualified as a Registered General Nurse in 2006 and as a Specialist District Nurse in 2014. Ingrid worked for Powys Teaching Health Board for over 10 years, initially as a Staff Nurse and later within a District Nursing Team. As a District Nurse, Ingrid specialised in Tissue Viability and Palliative Care. From there, Ingrid went on to manage the Ophthalmology/ENT department in a District General Hospital before coming to the Rhallt as Deputy Manager. During COVID, Ingrid worked for Public Health England as part of their Corporate Response Team. Having worked in the NHS for 18 years, Ingrid completed her MBA in 2019 and moved into the private sector. Having managed a Nursing home in Shropshire and turning it around from CQC-rated 'Requires Improvement' to 'Good', the General Manager position arose at the Rhallt, and she was keen to return to work with the amazing team.

Amy
Amy Job Title:Deputy ManagerJoined: 2023

Amy started at the Rhallt in June 2023. At her previous home, Amy headed up a newly commissioned Dementia Unit and has a passion for both Dementia and General Care. With a background in both administration and care, Amy inspires the care team to drive quality and ensure our residents are cared for and living their best lives.

Amanda
Amanda Job Title:Registered Nurse

Amanda is a valued member of our team here at The Rhallt. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

AnnMarie
AnnMarie Job Title:RGNJoined: 2013

AnnMarie has worked at the Rhallt since 2013. She works on Castell Coch, our General Nursing Unit. AnnMarie is always smiling, and her 'glass half full' attitude is infectious. When not at work, AnnMarie is a passionate traveller, and her broad-minded pragmatism is a calming presence on the unit. Professionally, AnnMarie advocates strongly for residents' choice and autonomy.

Lynne
Lynne Job Title:Registered NurseJoined: 2013

Lynne is an experienced Registered General Nurse who has worked at the Rhallt on Breidden Unit for over 10 years. Having worked in a variety of settings during her career, Lynne has a wealth of knowledge on the floor. Lynne is one of the Rhallt's fluent Welsh-speaking staff.

Nicola
Nicola Job Title:Registered NurseJoined: 2019

Nicola, a dedicated Registered General Nurse, has been with The Rhallt since 2019. Her extensive experience across diverse care settings, including A&E and her time as a Community Staff Nurse make her an invaluable source of knowledge and support on the floor. Nic is extremely passionate about Tissue Viability and Palliative Care. Nicola is one of the Rhallt's fluent Welsh-speaking staff.

Karen
Karen Job Title:Team LeaderJoined: 2004

Karen leads the care team at Breidden, our Dementia Unit. She has worked at the Rhallt for 20 years and is an award-winning team leader, having scooped the award for ‘Changing the lives of those we care for’ at the Lovett Annual Care Awards in 2023. Karen is our Dementia Champion and is a real advocate for our residents.

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