The Rhallt Care Home

Salop Road, Welshpool SY21 7DJ
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9.9 90 Reviews
  • The Rhallt Care Home, Welshpool
In a semi-rural location on the outskirts of Welshpool, the Rhallt provides both nursing and dementia nursing care. It is close to local amenities and within easy reach of Shrewsbury, Oswestry and Newtown. Yet a few miles up the road is the beautiful Welsh countryside.

They provide 24-hour nursing and respite care alongside expert care for people with dementia, including in their Memory Lane Community. They also provide care for those with a range of nursing needs.

A team of highly-qualified and dedicated staff really focuses on the individual needs of residents with a tailored care plan for each person. This dedication can be seen throughout the home in cooking, hospitality and organising activities for residents.

The Rhallt welcomes visits to its facilities at any time.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1466
  • Self-Funded Nursing Dementia Care: from £1466
  • RESPITE Self-Funded Nursing Care: from £1499
  • RESPITE Self-Funded Nursing Dementia Care: from £1599

Fees are subject to assessment.

These prices are only a guideline, please contact The Rhallt Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Good to Know

Group/Owner

Person in charge

  • Ingrid Simkin (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (91)
  • Single Rooms with Ensuite Wet Room (91)

Visiting

  • Visitors welcome. Please contact the home to arrange a tour of the facilities or to visit a loved one residing in the home.

Parking

  • Plenty of parking onsite for visitors

The Rhallt Care Home Reviews (90)

9.9

The Rhallt Care Home has a Review Score of 9.9 (9.904) out of 10, based on 17 reviews in the last 2 years.
Over all time The Rhallt Care Home has 90 reviews.

Overall Experience
  • 74
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Date Published
  • 90
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  • 17
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Reviewer Connection to The Rhallt Care Home
  • 28
  • 19
  • 10
  • 6
  • 4
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  • 3
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  • 1
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Total of 90, showing 81-90
Review from David J (Husband of Resident) published on 4 October 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
My wife (who has Alzheimer's) was transferred from hospital and has been a resident at The Rhallt since the end of October 2017. I was very apprehensive as to whether she would settle into her new residence I need not have worried. The staff made her feel welcome and they treated her with respect. At
first, her room seemed to be a bit soulless but it was soon made more cheerful with many family photographs adhering to the walls and with her Lifeboat teddy bear and Paddington Bear.
The food at meal times has always been good and varied when I have visited, which I do every week.
Activities are provided but my wife does not participate in them, but she walks miles up and down the corridors which seems to keep her fit.
The Rhallt has recently undergone a refurbishment programme which has brightened up the home with new carpets and furniture.
There has been a number of changes in staff and management during the last years but things seem to be OK.
Reply from Sherri Sargent, Manager at The Rhallt Care Home

Thank you for taking the time to review.

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Review from Meryl A (Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at The Rhallt has been great. It is like home from home. The food is very tasty and the kitchen is always willing to cook something I fancy. The activities staff are great fun. Very busy and always book my favourite singer. The carers are my friends all very kind and hard working. If I couldn't
be at home The Rhallt is where I would choose to be.
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Review from Pauline D (Wife of Resident) published on 7 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Activities / Entertainment.
Recognition for the provision of entertainment is due.
The difference it makes to residents could be underestimated but having observed their joy and participation, music definitely reaches through to even the most advanced cases of dementia.
In addition to the special
events, the team also provide a stimulating atmosphere, encouraging creativity.
The activities coordinator has a good sense of fun and is kind.
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Review from A W (Son of Resident) published on 25 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The general level of care from the staff is very good. They are attentive and friendly. However, the level of housekeeping needs attention. Sometimes the ensuite toilet is not cleaned thoroughly as is the bedside table etc. The personal hygiene for my mother is not attended to - her nails are often
dirty and need cutting and her 'clawed' hand has not been opened and cleaned. Food is very good.
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Review from Margaret L (Wife of Resident) published on 28 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband (aged 82) has been a resident in the Memory Lane Unit of the Rhallt for over 5 years. During that time, his physical and mental capacity have deteriorated but he has always been treated with dignity and respect and unfailing kindness by all carers, nurses and managers, who do not hesitate
to call on expert help, when needed, - dieticians, opticians, dentists.


The local GP provides excellent and respectful care and an out of hours locum service is used by staff at night and weekends. I am always greeted with unfailing courtesy and cheerfulness and as I am physically disabled, helped as well. Help is always available to feed my husband and enable him to drink, and to attend to his nursing care. I am phoned at home if any emergencies arise with him. It is certainly due to this care that I still have him. Thank you all.

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Review from S N (Daughter of Resident) published on 12 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After dad had been in hospital for 11 days, his arrival back at home was just fabulous. Although he was sent home in a terrible state, everyone made a real big fuss, they cleaned him (hospital negligence) and snuggled him in bed. All staff treated him like he was their own family. Re-assurance, love,
care and laughing. Just cannot say thank you to everyone enough.
My father has gone from an old man to a very with-it person in the time he has been at The Rhallt. He now enjoys life and knows how to laugh and join in. Most of all, he is valued as a person. 11 out of 10 in all respects.
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Review from D W (Husband of Resident) published on 22 March 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the past ten years my wife's care has been exemplary, all the staff (from the manager throughout all the others) cannot be commended too highly.
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Review from David E (Nephew of Resident) published on 1 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt who is 92 and has been at the Rhallt Care Home since August 2014 receives tremendous high quality care by all the staff. They are a very caring team and look after my aunt as though she was in her own home. They consider her as in individual and support her requests. If she prefers to set up
later in the day they let her. They recognise if she needs medical attention and act quickly. Their quick response in December made the difference to her recovery for a Christmas day with her family. She is now well and enjoys her family visits in 2016.
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Review from Nerys R (Niece of Resident) published on 29 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother-in-law has been a resident at The Rhalt for seven and a half years following two strokes. The fact that he is still there after seven and a half years speaks for itself in terms of the care he has received as he will be eighty seven next week. He is well cared fro by the carers and nursing
staff. He loves the food, he has really nice room and relatives we really enjoy the excellent activities promoted for the residents. There are too many activities to list but the highlight have included harpists, musicians, real ponies, dogs and iguana's.
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Review from E E (Daughter of Resident) published on 8 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was treated very well at the lodge - the staff were very kind and caring and made his last 9 days of life as comfortable as possible. I am so pleased he ended his life there and not in hospital.
Obviously we are devastated to lose him but appreciate so much that he was so well looked after
and treated with dignity and respect.
They looked after us all when he passed away and couldn't have done more for us.
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Current Review Score: 9.9 (9.904)

Overview of Review Score

The Review Score of 9.9 (9.904) out of 10 for The Rhallt Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.970 for The Rhallt Care Home is calculated as follows: ( (196 Excellents x 5) + (6 Goods x 4) ) ÷ 202 Ratings = 4.97
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.934 Points relating to the number of positive Reviews for The Rhallt Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2. 17 Positive Reviews ÷ 18.2 = 0.934
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (14)

Ingrid

Ingrid Simkin

Job Title: General Manager Joined: 2023

Ingrid has been at the Rhallt since January 2023. She qualified as a Registered General Nurse in 2006 and as a Specialist District Nurse in 2014. Having worked in the NHS for 18 years, Ingrid completed her MBA in 2019 and moved into the private sector. Ingrid previously worked at the Rhallt as Deputy Manager and when the General Manager position arose she was keen to return and work with the wonderful team at the Rhallt.

Amy

Amy Talbot

Job Title: Deputy Manager Joined: 2023

Amy started at the Rhallt in June 2023. At her previous home, Amy headed up a newly commissioned Dementia Unit and has a passion for both Dementia and General Care. With a background in both administration and care, Amy inspires the care team to drive quality and ensure our residents are cared for and living their best lives.

Esnart

Esnart Namukonda

Job Title: Registered Nurse Joined: 2020

Esnart has worked at the Rhallt since 2020. She is a Registered General Nurse who leads nights on Castell Coch. Esnart is passionate about Nurse Education and development.

Jo

Jo Marriott

Job Title: Registered Nurse Joined: 2013

Jo is a Registered Mental Health Nurse who works on the Breidden Unit, our Dementia Floor. Jo has worked at the Rhallt for over 10 years and gives us an invaluable perspective on the management of Dementia and other mental health-related conditions. Jo is hugely passionate about the equity of care and is leading the development of complementary therapy within the home. Jo was awarded the Spirit of Lovett award in 2024 for her dedication to both her profession and the home.

Nicola

Nicola Davies

Job Title: Registered Nurse Joined: 2019

Nicola, a dedicated Registered General Nurse, has been with The Rhallt for six years. Her extensive experience across diverse care settings makes her an invaluable source of knowledge and support on the floor.

Nenita

Nenita Matteo

Job Title: Registered Nurse Joined: 2005

Nenita has worked at the Rhallt since 2005. She brings a wealth of knowledge to the role. Nenita was one of our night team for many years and has recently joined the day team on Breidden.

Lynne

Lynne Conde

Job Title: Registered Nurse Joined: 2013

Lynne is an experienced Registered General Nurse who has worked at the Rhallt on Breidden Unit for over 10 years. Having worked in a variety of settings during her career, Lynne has a wealth of knowledge on the floor.

Sadie & Cristina

Sadie & Cristina Pickstock & Poama

Job Title: Registered General Nurses Joined: 1999

Sadie and Cristina are both long-serving Registered General Nurses. Between them, they have over 40 years of service at the Rhallt and are passionate about outstanding patient care in Castell Coch, our General Nursing Unit.

Karen

Karen Mann

Job Title: Team Leader Joined: 2004

Karen leads the care team at Breidden, our Dementia Unit. She has worked at the Rhallt for 20 years and is an award-winning team leader, having scooped the award for ‘Changing the lives of those we care for’ at the Lovett Annual Care Awards in 2023. Karen is our Dementia Champion and is a real advocate for our residents.

Nicholle

Nicholle Birkett

Job Title: Team Leader Joined: 2019

Nicholle has worked at the Rhallt since 2019. She has held both Care and Admin roles within the home and now leads the care team on Castell Coch. Nicholle is passionate about maintaining residents' autonomy and dignity and oversees the induction of new staff on the unit.

Ade

Ade Onibudo

Job Title: Senior Care Assistant Joined: 2022

Ade has worked at the Rhallt since 2022. He is one of the Seniors on Breidden Unit, supporting Karen to oversee excellent care delivery and is a wonderful example of 'living your values'. Ade always has a smile on his face and is excellent at bringing the team together.

Adithyan

Adithyan Perikinalil-Sinu

Job Title: Senior Care Assistant Joined: 2022

Adi has been at the Rhallt since 2022. He is one of the seniors on Castell Coch and supports Nicholle to ensure that care delivery is the gold standard and that patients can live in the way they would like.

Segun

Segun Adesogbon

Job Title: Senior Care Assistant Joined: 2022

Segun leads the care team on nights. He is a strong leader and a strong advocate of patient-centred care. He is studying towards a PhD and is a strong promoter of education.

Jestin

Jestin Varghese

Job Title: Care Assistant Joined: 2022

Jestin has worked at the Rhallt since 2022. He is also a trained Nurse and brings a rich career history, which enriches his practice on the Castell Coch Unit.

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