The Rhallt Care Home

Salop Road, Welshpool SY21 7DJ
Review Us
9.8 93 Reviews
  • The Rhallt Care Home, Welshpool
In a semi-rural location on the outskirts of Welshpool, the Rhallt provides both nursing and dementia nursing care. It is close to local amenities and within easy reach of Shrewsbury, Oswestry and Newtown. Yet a few miles up the road is the beautiful Welsh countryside.

They provide 24-hour nursing and respite care alongside expert care for people with dementia, including in their Memory Lane Community. They also provide care for those with a range of nursing needs.

A team of highly-qualified and dedicated staff really focuses on the individual needs of residents with a tailored care plan for each person. This dedication can be seen throughout the home in cooking, hospitality and organising activities for residents.

The Rhallt welcomes visits to its facilities at any time.
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Care Provided by The Rhallt Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1526
  • Self-Funded Residential Dementia Care: from £1526
  • Self-Funded Nursing Care: from £1579
  • Self-Funded Nursing Dementia Care: from £1579
  • RESPITE Self-Funded Residential Care: from £1750
  • RESPITE Self-Funded Residential Dementia Care: from £1750
  • RESPITE Self-Funded Nursing Care: from £1750
  • RESPITE Self-Funded Nursing Dementia Care: from £1750

Fees are subject to assessment.

The price(s) shown are provided by the care home. Contact The Rhallt Care Home for full pricing details and T&Cs.

Contact The Rhallt Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.

Contact The Rhallt Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ingrid Simkin (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (91)
  • Single Rooms with Ensuite Wet Room (91)

Visiting

  • Visitors welcome. Please contact the home to arrange a tour of the facilities or to visit a loved one residing in the home.

Parking

  • Plenty of parking onsite for visitors

The Rhallt Care Home Reviews (93)

9.8

The Rhallt Care Home has a Review Score of 9.8 (9.758) out of 10, based on 16 reviews in the last 2 years.
Over all time The Rhallt Care Home has 93 reviews.

Overall Experience
  • 77
  • 16
  • 0
  • 0
  • 0
Date Published
  • 93
  • 4
  • 5
  • 16
  • 77
Reviewer Connection to The Rhallt Care Home
  • 28
  • 21
  • 10
  • 6
  • 4
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 93, showing 21-40
Review from Ben O (Son of Resident) published on 28 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family we were a bit dubious about my mum going into a nursing home, however we have found it a fantastic experience especially for my mum. For the first time in years she is up out of bed in 'day clothes,' which she hasn't worn in years, had her hair done and interacting with staff and other residents.
It has been so nice to see this and probably life-changing for my mum. The staff have been so helpful and informative. Many thanks to everyone.
Reply from Ingrid Simkin, General Manager at The Rhallt Care HomeWe appreciate you taking the time to review our home and are delighted to hear how happy you are with everything.
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Review from L E (Respite Resident) published on 18 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Two weeks respite care. Too tall for the bed, feet resting on the footboard. Blue corridor, dreadful squeaky banging doors no one to oil them. I had respite here some two years ago but to my mind standards have slipped. In a lighter vein food was excellent along with the work of several carers who were
excellent. It's a great shame that I can't name names.
Reply from Ingrid Simkin, General Manager at The Rhallt Care HomeThank you for your review, I am sorry to read that you weren't entirely happy with your stay. I would be more than happy to discuss any of your comments in more detail.
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Review from Lynda D (Wife of Resident) published on 29 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am very happy to see that my husband has settled so well into The Rhallt Care Home. The staff are always kind and considerate. The atmosphere is relaxed and calm. My husband is clean and cared for. All his needs are met, they pay particular attention to ensuring that he has plenty to drink which is
very important as he has a catheter. The home gives me peace of mind. Thank you and well done.
Reply from Ingrid Simkin, General Manager at The Rhallt Care HomeWe are thrilled to read how happy you are with the care and support your husband is receiving in our home. I will pass on your kind words to all of the team who will be delighted to hear this.
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Review from Dan J (Nephew of Resident) published on 16 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been in The Rhallt Care Home for the past four years and has recently died. Throughout that time, I feel that she received the best care possible. Given that her body and her mind were increasingly breaking down, she was given the best quality of life possible. I have worked in care homes
myself in the past and I am very impressed with the care in The Rhallt Care Home and I would not hesitate to recommend it.
Reply from Ingrid Simkin, General Manager at The Rhallt Care HomeThank you for your lovely review of our home. It was a privilege to care for your late Aunt and support you all as a family. We pride ourselves on delivering the very best care and support so thank you for taking the time to acknowledge this. Our thoughts are with you all at this sad time.
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Review from M L (Son of Resident) published on 20 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always been pleased by the care with which my mother has been treated since her arrival at The Rhalt Care Home two years ago.
Reply from Ingrid Simkin, General Manager at The Rhallt Care HomeThank you so much for taking the time to review our home, we are delighted to hear how happy you are with the care your mother receives.
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Review from Neal C (Son of Resident) published on 23 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
What can I say? Absolutely top marks in every way. Every single person from management, nurses and carers were absolutely brilliant. Cannot fault them. Staff became friends and they were there if I needed anything. 10/10. Keep up the good work!
Reply from Teresa Lynskey, Regional Manager at The Rhallt Care HomeThank you so much for taking the time to write this lovely review. I will share it with the team, who will be delighted.
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Review from Alan V (Son of Resident) published on 30 December 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is impressed how all the staff remember her name. I'm always impressed by the friendliness of the staff.
Reply from Teresa Lynskey, Regional Manager at The Rhallt Care HomeThank you for taking the time to write this review for us we really appreciate it, I wonder if there are any specific concerns regarding activities? Please do contact me directly if you think there is anything else we can do to improve that for your mum.
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Review from N G (Daughter of Resident) published on 20 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were looking for some respite care for my dad after undergoing a triple heart bypass! From start to finish, the service and care was impeccable. We were offered an available room within days of requesting one, which was beautiful and clean. Excellent support was offered in terms of liaising between
the hospital and aftercare. All the staff were both professional and kind; he wanted for nothing throughout his stay! My dad said the support whilst at the home was warm and caring and overall very impressive!! Thanks very much to everyone who cared for my dad!
Reply from Teresa Lynskey, Regional Manager at The Rhallt Care HomeThank you so much for this lovely review we really do appreciate the time you have taken to do this for us, my team will be delighted.
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Review from A M (Wife of Resident) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband is staying in The Rhallt temporarily until Powys Social Services can replace his home care package. He was brought here at very short notice and the home has picked up the pieces of our crisis and facilitated a safe, secure and kind environment until he can get home. All the staff; carers,
nurses and administrators have been amazing in their welcome and support for us both. They have made great efforts to understand his needs and to make him comfortable and are working with him to improve his mobility and enjoyment of life. When he has been unwell they have been quick to contact our own GP and maintain continuity in his medical care. The staff are all kind, considerate and go the extra mile to help.
Reply from Teresa Lynskey, Regional Support Manager at The Rhallt Care HomeThank you so much for your kind review, we always take feedback seriously and so please do contact me directly if you encounter a concern.
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Review from C W (Daughter-in-law of Resident) published on 9 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole experience was very reassuring for both our mother and us. Communication has been amazing. We are all very happy with the comfort and cleanliness and friendliness of everyone we have met there.
Reply from Pam Brown, Regional Manager at The Rhallt Care HomeThank you so much for taking the time to complete this review for us, my team will be delighted with your lovely comments.
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Review from Caroline F (Wife of Resident) published on 22 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only arrived end of July. Still settling in, likes the staff and appears happy.
Reply from Karen Pennell, General Manager at The Rhallt Care HomeThank you for taking the time to review our service.
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Review from K J (Son of Resident) published on 21 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone was so friendly, kind and caring. Everyone made you feel very welcome and nothing was too much trouble. The communication was excellent. Every time we visited, the atmosphere was always the same; calm, homely and relaxing. It was nice for my Dad and the family that he spent his final weeks
here.
Reply from Karen Pennell, General Manager at The Rhallt Care HomeThank you so much for taking the time to review us at this difficult time, we really appreciate it.
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Review from Tracey W (Wife of Resident) published on 15 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent. So friendly and caring. They look after my husband very well. Couldn't ask for better care.
Reply from Karen Pennell, General Manager at The Rhallt Care HomeThank you so much for this lovely review, we really do appreciate your kind comments.
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Review from K J (Wife of Resident) published on 11 August 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been at The Rhallt care home for nearly five years. The care he has been given since day one has been excellent. The staff are all caring people, from the top to the bottom, through all grades. Although I have lost my husband to dementia, we have gained a new family at The Rhallt. All
through the pandemic, when I could not visit, they kept in touch with me and updated me on what was going on there. It's a happy home for all residents.
Reply from Karen Pennell, General Manager at The Rhallt Care HomeThank you for your kind comments. I am delighted that you feel our care and support are excellent.
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Review from S L (Daughter of Resident) published on 15 July 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mam has a lovely room overlooking the gardens where residents can go and sit out, weather permitting. All staff, from nurses to recreation are very caring and helpful. She can't really participate in activities but staff pop into her room and have a chat and some speak Welsh, which she really likes.
They always have a smile on their faces and call her by her first name, which is nice.
Reply from Karen Pennell, General Manager at The Rhallt Care HomeThank you so much for your kind words. I will contact you to discuss where you have taken a star or two from us to ascertain your thoughts on what went wrong and how we can improve for you.
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Review from Howard D (Husband of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Rhallt is an exemplar nursing home in all respects. Excellent facilities and the levels of care and dignity shown by staff to their patients are exceptional.
Reply from Karen Pennell, General Manager at The Rhallt Care HomeThank you so much for your kind review, my team will be delighted.
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Review from K T (Daughter of Resident) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is lovely, very caring staff who are supportive of mum and us as a family.
Reply from Nicola Davies, General Manager at The Rhallt Care HomeThank you so much for this lovely review, we really do appreciate it.
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Review from L G (Son of Resident) published on 23 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the Rhallt care home are all fantastic, from the nurses to the support staff. They treat residents with respect and adapt to any personal needs. I would definitely recommend this care home to others.
Reply from Nicola Davies, General Manager at The Rhallt Care HomeThank you so much for this lovely review, I will share it with my team, who will be delighted.
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Review from Gillian W (Sister of Resident) published on 3 February 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
On my visits, I have found the staff efficient, professional and very friendly. When phoning, they make it so easy to book times etc. During these difficult Covid times they have coped very well. The rooms are beautifully clean and the outlook across the gardens is pleasant. I particularly enjoy seeing
the photos on the social media page. It helps to know about all the interesting activities organised. Thank you, everyone.
Reply from Nicola Davies, General Manager at The Rhallt Care HomeThank you so much for this lovely review, we really appreciate you taking the time to do this for us.
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Review from Colin W (Son of Resident) published on 29 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After Dad was taken into a care home we were very upset and worried. We did not get to see him a lot because of covid-19, but all staff have been great. From reception to the events team to carers and all the staff. He seems very content. In a difficult situation, everyone always has a smile and calls
me by my first name. Thanks to all the staff.
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Current Review Score: 9.8 (9.758)

Overview of Review Score

The Review Score of 9.8 (9.758) out of 10 for The Rhallt Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.979 for The Rhallt Care Home is calculated as follows: ( (186 Excellents x 5) + (4 Goods x 4) ) ÷ 190 Ratings = 4.979
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.779 Points relating to the number of positive Reviews for The Rhallt Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2. 16 Positive Reviews ÷ 18.2 = 0.879
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate Wales (CIW) Rating

Date: 9 Jan 2026
Well-being
Good
Care and Support
Good
Environment
Good
Leadership and Management
Good
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (9)

Ingrid

Ingrid

Job Title: General Manager Joined: 2023

Ingrid has been at the Rhallt since January 2023. She qualified as a Registered General Nurse in 2006 and as a Specialist District Nurse in 2014. Ingrid worked for Powys Teaching Health Board for over 10 years, initially as a Staff Nurse and later within a District Nursing Team. As a District Nurse, Ingrid specialised in Tissue Viability and Palliative Care. From there, Ingrid went on to manage the Ophthalmology/ENT department in a District General Hospital before coming to the Rhallt as Deputy Manager. During COVID, Ingrid worked for Public Health England as part of their Corporate Response Team. Having worked in the NHS for 18 years, Ingrid completed her MBA in 2019 and moved into the private sector. Having managed a Nursing home in Shropshire and turning it around from CQC-rated 'Requires Improvement' to 'Good', the General Manager position arose at the Rhallt, and she was keen to return to work with the amazing team.

Amy

Amy

Job Title: Deputy Manager Joined: 2023

Amy started at the Rhallt in June 2023. At her previous home, Amy headed up a newly commissioned Dementia Unit and has a passion for both Dementia and General Care. With a background in both administration and care, Amy inspires the care team to drive quality and ensure our residents are cared for and living their best lives.

Sian

Sian

Job Title: Home Administrator

Sian plays a vital role in the day-to-day running of The Rhallt, ensuring everything operates smoothly behind the scenes. With exceptional organisational skills and a friendly, professional approach, she supports residents, families, and the wider team with efficiency and care. Sian is the first point of contact for many visitors and is always ready to help with a warm welcome and a commitment to excellent service.

Amanda

Amanda

Job Title: Registered Nurse

Amanda is a valued member of our team here at The Rhallt. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

AnnMarie

AnnMarie

Job Title: RGN Joined: 2013

AnnMarie has worked at the Rhallt since 2013. She works on Castell Coch, our General Nursing Unit. AnnMarie is always smiling, and her 'glass half full' attitude is infectious. When not at work, AnnMarie is a passionate traveller, and her broad-minded pragmatism is a calming presence on the unit. Professionally, AnnMarie advocates strongly for residents' choice and autonomy.

Lynne

Lynne

Job Title: Registered Nurse Joined: 2013

Lynne is an experienced Registered General Nurse who has worked at the Rhallt on Breidden Unit for over 10 years. Having worked in a variety of settings during her career, Lynne has a wealth of knowledge on the floor. Lynne is one of the Rhallt's fluent Welsh-speaking staff.

Nicola

Nicola

Job Title: Registered Nurse Joined: 2019

Nicola, a dedicated Registered General Nurse, has been with The Rhallt since 2019. Her extensive experience across diverse care settings, including A&E and her time as a Community Staff Nurse make her an invaluable source of knowledge and support on the floor. Nic is extremely passionate about Tissue Viability and Palliative Care. Nicola is one of the Rhallt's fluent Welsh-speaking staff.

Karen

Karen

Job Title: Team Leader Joined: 2004

Karen leads the care team at Breidden, our Dementia Unit. She has worked at the Rhallt for 20 years and is an award-winning team leader, having scooped the award for ‘Changing the lives of those we care for’ at the Lovett Annual Care Awards in 2023. Karen is our Dementia Champion and is a real advocate for our residents.

Wendy

Wendy

Job Title: Head Housekeeper Joined: 2023

Wendy is in charge of the superb team who ensure the Rhallt is not only sparkling but Infection Control Compliant. Wendy is really keen on the Rhallt feeling like a home from home and is responsible for all the extra little touches which make the Rhallt so special.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Rhallt Care Home to verify any information. View our terms and conditions. The Rhallt Care Home has an Enhanced Service - more info.