Registered Home Manager

Job summary

Job description

Overview
We are seeking a dedicated and experienced Registered Manager to oversee the operations of our care facility. The ideal candidate will possess a strong background in home care or nursing home management, demonstrating exceptional leadership skills and a commitment to providing high-quality care. As the Registered Manager, you will be responsible for ensuring compliance with regulatory standards while fostering a supportive environment for both staff and residents.

Responsibilities

1. Supervise daily operations within the care home, ensuring that all activities align with established care plans.
2. Manage and lead a team of healthcare professionals, providing guidance and support to enhance service delivery.
3. Oversee medication administration processes, ensuring adherence to safety protocols and best practices.
4. Develop, implement, and review care plans tailored to the individual needs of residents, particularly those with dementia care requirements.
5. Maintain compliance with Care Quality Commission (CQC) standards and other relevant regulations.
6. Conduct regular assessments of staff performance and provide training opportunities to enhance their skills.
7. Foster positive relationships with residents, families, and external stakeholders to ensure a holistic approach to care.
8. Handle any complaints or concerns promptly and effectively, ensuring that all issues are addressed in a professional manner.
9. Maintain a high quality service to clients
10. Promote the rights of each client and work in a person centred way.
11. Before the start of any new care package to ensure a full assessment of each client’s needs and any associated risks is carried out. Identifying what outcomes the client would like to achieve through a support plan.
12. Ensure the client and any representatives are provided with information about the service so that they understand what to expect and how to raise any concerns.
13. Utilise excellent communication skills with clients, families and representatives, staff and health and social care professionals. Maintaining trust, building relationships and helping the company to continue to grow.
14. Ensure information is kept secure and confidential in line with data protection law and guidance. Including consent to share information.
15. This role requires on-call 'out of hours' duties on a rotation basis with the office team. The schedule for on-call will be determined by the Registered Manager, who will be required to take part in this system.
16. Be responsible for the safe delivery of the service in line with relevant legislation and our own policies and procedures.
17. Maintain ongoing training and development to keep up to date with legislation, best practice and any associated changes in policy/procedure.
18. Understand and monitor health and safety in the workplace both in the office and in the community.
19. To have an excellent awareness of both adult and children safeguarding policy and procedure and to be able to lead the team in relation to any arising safeguarding issues effectively.
20. Act as lead for infection prevention and control.
21. Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business.
22. Ensure effective quality management and improvement systems, including complaints and incidents. Undertake investigations relating to quality or competency and use findings to make improvements.
23. Be prepared to work flexibly (out of office hours and weekends) to ensure the safe delivery of the service.
24. Lead and manage staff effectively
25. Oversee the effective recruitment, induction and training of staff. Identify ongoing training needs and make sure staff are up to date with current best practice.
26. Ensure there are sufficient numbers of suitably qualified staff allocated to meet service demands at all times.
27. Implement policy and procedures in relation to managing absence, disciplinary, capability and grievance matters.
28. To understand and have a good awareness of HR policy and procedure and good ability to oversee any arising staff HR issues.
29. Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles. Ensure appraisals and monitoring of staff performance happens routinely.
30. Ensure all emergency on-call issues are dealt with effectively, such as covering visits either directly or indirectly when care assistants are sick or absent.
31. Promote the business positively and effectively with stakeholders and commissioners
32. Attend meetings and represent the service positively
33. Oversee the growth and development of the business. Successfully work to achieve growth targets

34. Experience

35. Proven experience in supervising within a home care or nursing home setting is essential.
36. A valid nursing qualification is highly desirable, along with experience in managing care plans and medication administration.
37. Strong understanding of dementia care practices and the ability to implement effective strategies for resident support.
38. Excellent communication skills, both verbal and written, with the ability to engage effectively with staff, residents, and families.
39. Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail.
40. A compassionate approach towards caregiving, coupled with strong leadership capabilities to inspire your team.

41. Join us in making a difference in the lives of our residents by providing exceptional care in a nurturing environment!

    Job Type: Full-time

    Pay: £50,000.00-£55,000.00 per year

    Benefits:

42. On-site parking

43. Schedule:

44. Monday to Friday

45. Work Location: In person