Hazelbrook Christian Nursing Home

Albert Street, Horwich, Bolton BL6 7AW
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9.2 14 Reviews
  • Hazelbrook Christian Nursing Home, Bolton
Located in the desirable town of Horwich, situated on the outskirts of picturesque Rivington, Hazelbrook is a family owned Residential and Nursing Care Home. Formally a Methodist Church and Sunday School Buildings that were originally built in 1867, Hazelbrook is locally renowned for providing an excellent quality of care, a team of dedicated and qualified long standing staff provide residents with a welcoming, lively and comforting atmosphere.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1045 – £1100
  • Self-Funded Residential Dementia Care: £1045 – £1100
  • Self-Funded Nursing Care: from £1110
  • Self-Funded Nursing Dementia Care: from £1110
  • RESPITE Self-Funded Residential Care: from £1040
  • RESPITE Self-Funded Residential Dementia Care: from £1045
  • RESPITE Self-Funded Nursing Care: from £1100
  • RESPITE Self-Funded Nursing Dementia Care: from £1110

Each resident is an individual and therefore pricing can vary after initial assessment.
At the moment we are not charging any top up fees.

These prices are only a guideline, please contact Hazelbrook Christian Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Pindy Enterprises Ltd

Person in charge

  • Louise Ann Williams (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Hazelbrook Christian Nursing Home accepts residents with nursing and residential needs who are privately funded and social service referrals.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (3)
  • Single Rooms with Ensuite Wet Room (2)

Parking

  • There is a private car park at the end of the building.

Hazelbrook Christian Nursing Home Reviews (14)

9.2

Hazelbrook Christian Nursing Home has a Review Score of 9.2 (9.181) out of 10, based on 9 reviews in the last 2 years.
Over all time Hazelbrook Christian Nursing Home has 14 reviews.

Overall Experience
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Date Published
  • 14
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Reviewer Connection to Hazelbrook Christian Nursing Home
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Total of 14, showing 1-14
Review from Eileen J (Daughter of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been visiting my mother at Hazelbrook for the past two years. She has received excellent care from all the staff, who are friendly, hard working and go 'above and beyond' for all the residents. I enjoy the visits and am made to feel welcome and well-informed of events and any situations that arise.
There
is a feel-good atmosphere whenever I sign in and I leave, knowing Mum is in safe hands. :)
Reply from Louise Ann Williams, Home Manager at Hazelbrook Christian Nursing Home

Thank you so much for your kind feedback , we really appreciate it and will pass the feedback onto the rest of the team at Hazelbrook.

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Review from Lynn D (Daughter of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was admitted in April 2025. I visited many homes before deciding on Hazelbrook. I chose Hazelbrook because that important 1st impression was very good. It is clean, it doesn't smell, it is welcoming, and the staff interact really well with the patients. The manager is very professional and is
extremely knowledgeable about the complex care needs of the elderly. It's not a 5 star hotel, and there may be a bit of chipped paint here and there, but for me, its all about the quality of care, which is excellent. My mum has settled in well, and is a lot more calm now. She is treated with respect, understanding and patience. Her dignity is always preserved. I see staff clean her room regularly, bedding is always fresh, and Mum is in clean clothes every day. I highly recommend Hazelbrook.
Reply from Charlotte Brynes, manager at Hazelbrook Christian Nursing Home

Thank you for your kind words I will share these with the team

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Review from O D (Grandson of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that my grandma has received has been brilliant. The management of the care home fully understood my grandma's needs and what needed to be put in place. Everyone we have met involved in my grandmas's care have been professional, friendly and looked after my grandma well. The building could
do with a refresh. But the care home is clean at all times.
Reply from Charlotte Brynes, manager at Hazelbrook Christian Nursing Home

Thank you for your kind words I will share these with the team

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Review from Ian S (Son of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Hazelbrook Nursing Home for over 14 years. She has been treated with great care, compassion and dignity throughout. We could not have asked for better for Mum or ourselves.
Hazelcourt is a good example of how a care home should be run.
Reply from Charlotte Brynes, Manager at Hazelbrook Christian Nursing Home

Thank you for your kind words I will share these with the team

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Review from Andrew D (Son of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff friendly, competent & the treatment/care she receives is first rate. Although, always clean, the overall appearance (decor) of the rooms could do with a update/refresh, but the care my mother receives far outweighs the minor aesthetic aspects of the home.
Reply from Charlotte Brynes, Manager at Hazelbrook Christian Nursing Home

Thank you for your kind words I will share these with the team

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Review from S R (Daughter of Resident) published on 30 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel that this is a kind and caring team. Our Dad has been here for nearly a year and is treated respectfully and compassionately. I feel assured that he is in safe hands.
Reply from Charlotte Brynes, Registered manager at Hazelbrook Christian Nursing Home

Thank you for your kind words I will ensure I pass them on to the team

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Review from Vats P (Daughter of Resident) published on 14 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
It is never an easy decision to place a loved one in respite care. My experience with Hazelbrook Christian Nursing Home gave me peace of mind. My Dad stayed there for 14 days - bridging November 2024 and December 2024. From the first conversation with the manager, all of our fears and concerns were
addressed. Their reassurance and understanding made me confident that my Dad would be well cared for.
During his stay, my Dad received excellent care, creating an environment where he felt comfortable. Every single member of staff who was involved in his care was attentive, compassionate and always willing to answer our questions. Their kindness and professionalism truly stood out.
Overall, Hazelbrook Christian Nursing Home provided a safe and caring environment for my Dad during his respite care. I am very grateful for their support and understanding.
Reply from Mini Xavier, Nominated Individual at Hazelbrook Christian Nursing Home

Thank you for your kind comments which are much appreciated by the whole team at Hazelbrook. We strive to provide the best care to all our residents and all feedback is valuable to help us achieve this.

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Review from Glenn T (Son of Resident) published on 4 December 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
My dad is really well looked after for all his needs. I would like more one to one care if possible or days out. Overall my dad is a lot better than the day he came in, thanks to all the staff. The home needs a lot up updating.
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Review from F L (Daughter of Resident) published on 24 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are always helpful and friendly, although they can be very busy. Nice garden space for summer.
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Review from Jan S (Daughter of Resident) published on 12 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
When Mum became too poorly to be cared for at home, it was a very worrying time for us all. I have to say though, that from the first week at Hazelbrook Christian Nursing Home, not only was Mum made welcome but all the family too. We never once felt uneasy leaving Mum in their care and she was happy
and said she felt safe. Her room was spotless and personal care a priority throughout. Staff gave Mum every opportunity to engage with other residents and enjoy daily activities. We visited every day for almost 8 months and were given updates on arrival of how Mum had been and if they had any concerns. I was contacted a few times in the early hours because nurses and carers had seen deterioration in Mum's condition and it helped me to rest and trust that I would be alerted quickly if necessary. We were very impressed. Mum's passing was gradual and peaceful and the highest level of care was constantly maintained. I have absolutely no hesitation in recommending Hazelbrook to anyone.
Reply from Alison Harvey, Manager at Hazelbrook Christian Nursing Home

Thank you so much Jan for your lovely comments, it was our pleasure to care for your mum. All of us miss your daily visits.

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Review from J W (Niece of Resident) published on 24 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Having spent three months in hospital, my aunt was moved to this care home as part of the rehabilitation/review service provided by the hospital (once the hospital can do more). Although my aunt was only at Hazelbrook for a week before sadly passing away, I found all the staff to be so caring and considerate.
It doesn't matter what the fixtures and fittings look like, a place should be judged on how the residents are cared for. I really feel that she was looked after well and with dignity and respect in her final week of her life. Thank you to all the staff.
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Review from Lynda E (Daughter of Resident) published on 18 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent staff, very caring. My mother was looked after so well, and I felt reassured she was well cared for in exceptional circumstances. Cannot fill value for money because it was an awful lot of money because Mum had savings.
Staff were magnificent. Even stood outside the home as mark of respect
on Mum's funeral.
Reply from Andrea Settle, Administrator at Hazelbrook Christian Nursing Home

Thank you very much for your review it is very much appreciated. Please keep in touch you and your mum are still very much in our thoughts.

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Review from Sue P (Cousin of Resident) published on 7 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home looked after my mother many years ago and my cousin in the last few years. Many of the staff are still the same and show the same level of care consistently. During Covid they have excelled, always asking if they can do more and keeping me informed the whole way through. They have limited
space but erected a place where I can safely see my cousin. The staff go the extra mile to help in these strange times and the recent sweet trolley for the residents was a really good idea. I would recommend this home to anyone for their loved family members.
Reply from Alison Harvey, Manager at Hazelbrook Christian Nursing Home

Thank you for this wonderful review. We really do appreciate you taking the time to leave your feedback.

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Review from Carla M (Daughter of Resident) published on 7 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are more than happy with the care provided for our mum.
Residents are treated as individuals, care and regular activities are tailored to suit individual needs. At breakfast residents can choose whatever they would like to eat on that particular day, which our mum particularly appreciates.
Each
resident has their own key worker, which is helpful to Mum as her care remains constant which I am sure she benefits from.
Everywhere is very clean and tidy at all times. The furniture is well maintained and comfortable. All clothing is washed and ironed on site, which ensures that residents have their own clothes returned to them.
Outside activities are encouraged when and where possible. Residents are able to sit outside in the grounds when they would like to do so.
For Easter they have made Easter bonnets during a craft afternoon. Regular sing songs take place, which Mum enjoys.
Trips to the library and book choosing takes place when possible.
Reply from Alison Harvey, Manager at Hazelbrook Christian Nursing Home

Thank you for this wonderful review. We really do appreciate you taking the time to leave your feedback.

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Current Review Score: 9.2 (9.181)

Overview of Review Score

The Review Score of 9.2 (9.181) out of 10 for Hazelbrook Christian Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.381 for Hazelbrook Christian Nursing Home is calculated as follows: ( (57 Excellents x 5) + (34 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 105 Ratings = 4.381
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Hazelbrook Christian Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 8 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Feb 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Hazelbrook Christian Nursing Home

What types of Care is Hazelbrook Christian Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hazelbrook Christian Nursing Home have?

There are 32 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Hazelbrook Christian Nursing Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hazelbrook Christian Nursing Home to the centre of Bolton?

5.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hazelbrook Christian Nursing Home to verify any information. View our terms and conditions. Hazelbrook Christian Nursing Home has an Enhanced Service - more info.