Hazelbrook Christian Nursing Home

We had a very emotional day at Hazelbrook for Noels 81st birthday. The manager, cook and carers came in with a cake & candle singing happy birthday! We threw

My 90 year old mother has been at Hazelbrook for two years and I'm very impressed with the care and support she has received. She is very happy there and is always clean and well dressed by the carers. The staff are extremely caring and friendly and are always willing to do more than is expected. I am confident that she is in safe hands and that both myself and my brother (who live locally) are always kept informed and also my sister, who lives in Australia, is also kept informed.

My mum was admitted in April 2025. I visited many homes before deciding on Hazelbrook. I chose Hazelbrook because that important 1st impression was very good. It is clean, it doesn't smell, it is welcoming, and the staff interact really well with the patients. The manager is very professional and is extremely knowledgeable about the complex care needs of the elderly. It's not a 5 star hotel, and there may be a bit of chipped paint here and there, but for me, its all about the quality of care, which is excellent. My mum has settled in well, and is a lot more calm now. She is treated with respect, understanding and patience. Her dignity is always preserved. I see staff clean her room regularly, bedding is always fresh, and Mum is in clean clothes every day. I highly recommend Hazelbrook.

The care that my grandma has received has been brilliant. The management of the care home fully understood my grandma's needs and what needed to be put in place. Everyone we have met involved in my grandmas's care have been professional, friendly and looked after my grandma well. The building could do with a refresh. But the care home is clean at all times.

Hazelcourt is a good example of how a care home should be run.

All staff friendly, competent & the treatment/care she receives is first rate. Although, always clean, the overall appearance (decor) of the rooms could do with a update/refresh, but the care my mother receives far outweighs the minor aesthetic aspects of the home.

I feel that this is a kind and caring team. Our Dad has been here for nearly a year and is treated respectfully and compassionately. I feel assured that he is in safe hands.

Overall, Hazelbrook Christian Nursing Home provided a safe and caring environment for my Dad during his respite care. I am very grateful for their support and understanding.

My dad is really well looked after for all his needs. I would like more one to one care if possible or days out. Overall my dad is a lot better than the day he came in, thanks to all the staff. The home needs a lot up updating.

The staff are always helpful and friendly, although they can be very busy. Nice garden space for summer.

When Mum became too poorly to be cared for at home, it was a very worrying time for us all. I have to say though, that from the first week at Hazelbrook Christian Nursing Home, not only was Mum made welcome but all the family too. We never once felt uneasy leaving Mum in their care and she was happy and said she felt safe. Her room was spotless and personal care a priority throughout. Staff gave Mum every opportunity to engage with other residents and enjoy daily activities. We visited every day for almost 8 months and were given updates on arrival of how Mum had been and if they had any concerns. I was contacted a few times in the early hours because nurses and carers had seen deterioration in Mum's condition and it helped me to rest and trust that I would be alerted quickly if necessary. We were very impressed. Mum's passing was gradual and peaceful and the highest level of care was constantly maintained. I have absolutely no hesitation in recommending Hazelbrook to anyone.

Having spent three months in hospital, my aunt was moved to this care home as part of the rehabilitation/review service provided by the hospital (once the hospital can do more). Although my aunt was only at Hazelbrook for a week before sadly passing away, I found all the staff to be so caring and considerate. It doesn't matter what the fixtures and fittings look like, a place should be judged on how the residents are cared for. I really feel that she was looked after well and with dignity and respect in her final week of her life. Thank you to all the staff.

Staff were magnificent. Even stood outside the home as mark of respect on Mum's funeral.

This home looked after my mother many years ago and my cousin in the last few years. Many of the staff are still the same and show the same level of care consistently. During Covid they have excelled, always asking if they can do more and keeping me informed the whole way through. They have limited space but erected a place where I can safely see my cousin. The staff go the extra mile to help in these strange times and the recent sweet trolley for the residents was a really good idea. I would recommend this home to anyone for their loved family members.

Trips to the library and book choosing takes place when possible.