Deputy Manager

Job summary

Family-run dementia care home in North Shields

Join our close-knit care team as a Deputy Manager and help us deliver compassionate, high-quality care in a calm and supportive environment.

We are 36-bed dementia-focused care home with a loyal team and a warm, hands-on management style. As Deputy, you’ll support the Home Manager with day-to-day leadership, staff development, and ensuring excellent standards of care throughout the home..

Your Key Responsibilities:

• Support, monitor and supervise care staff on shift by obervation and direct involvement. This role is based mainly ' on the floor' with some protected hours allocated to supporting the manager with compliance tasks
• Oversee pre- assesments, care planning, reviews, and medication management
• Lead by example in delivering person-centred care ; being aware of any change impacting on care and care plans, ensuring that new needs are met and written records are amended to reflect any variation.
• Assist with audits and liaise with healthcare professionals acting in line with CQC guidlines
• To support the Manager in the implementation of all policies, procedures and business objectives.
• Support with staff training and development , conduct supervisions, and induction of new staff.
• Take part in the on-call rota, providing out-of-hours support when needed.
• Liase with the Home Manager across the range of operational activity to be able to assume responsibility for managing the Home during the manager’s scheduled and unscheduled absences.

This is a great opportunity for an experienced Senior or Team Leader looking to take the next step in a home where your ideas and efforts will be recognised.

What You’ll Need:

• NVQ Level 4 in Health & Social Care
• Team leadership experience in a care home setting desirable
• Minumum 5 years experince in care home
• Ability to communicate effectively both verbally and in writing (basic computer skills required).
• Strong communication and confidence in managing staff
• Calm, professional and positive approach to care
• Knowledge of the CQC requirements is desirable

What We Offer:

• A friendly, stable team – many staff have been here long-term
• An open-door policy – you’ll always feel heard and supported
• Permanent full time role
• Ongoing training and funded NVQ opportunities
• Easy electronic rota and holiday booking process ( advance notice so you can plan ahead of time)
• Competitive overtime rates
• Uniform and DBS provided with simple salary repayment options
• Location: Free on-site parking, 7 mins from the Metro

Join a family-owned home where teamwork, trust, and compassion come first — and you're never just a number at SVP healthcare ltd.