Receptionist

Job summary

Why join us?

We’re proud of our happy home and are dedicated to creating a place where everyone enjoys coming to work each day.

As well being part of a lively and supportive team, we are surrounded by fascinating residents who also bring so much to our lives every day too.

Benefits of joining our team

• £12.50 per hour
• Alternate weekends - 9am to 5pm shifts
• 16 hours per week
• Paid holiday
• Pension
• Staff recognition schemes
• Cycle to work scheme 
• Refer a Friend bonus of up to £1000
• Employee Assistance Programme
• Comprehensive Training and Career Development 
• A friendly and supportive working environment 
• Dedicated mental health champions

About the role

As our Receptionist you will meet, greet and sign in all visitors at the office. You’ll be responsible for ensuring that the reception area is always neat and tidy and will ensure that each and every visitor is comfortable and has a refreshment whilst in the reception area. You’ll interact with our people on a daily basis - so you’ll be friendly, caring and kind.

Here’s some other important things you need to know:

• To answer the front door intercom promptly and ensure each visitor to the office are welcomed
• Assist with care home show arounds
• To be the first point of contact for incoming enquiries into the office. Answering the phone and emails promptly and in a polite manner as soon as possible
• To ensure that the reception area, office and kitchen is kept neat, tidy and welcoming and fridges are well stocked.
• To support the office team in packaging and posting mailouts, materials i.e. leaflets, invoices etc.
• To support the team with administrative tasks such as filing, laminating, ordering and booking things such as restaurants, cabs, hotels etc. where requested
• Weekly reporting as requested
• To ensure that all office stationery and refreshments are ordered as required
• To take responsibility for solving problems and queries brought by visitors or and internal and external bodies.
• To engender an atmosphere of co-operation and positivity within the office dealing with colleagues, visitors and suppliers with courtesy and respect at all times.

The Ideal Candidate

Exceptional people make an exceptional care home

We're looking for people who have a caring nature and want to work as part of an amazing team, surrounded by kindness and fun! For most of the roles in our vibrant care home, you don’t need specific qualifications or experience to be successful as full training is provided.

What we do look for are individuals who share our sense of compassion, care about people’s comfort and happiness and want to make a positive difference to the lives of our treasured residents and team members.

About us and our home

Caring for Our Mental Health – Together 

At Bramley Court Care Home, we believe a happy, supported team delivers the best care. That’s why we’ve signed the Mental Health at Work Commitment – developed by experts with six essential standards that help us to create a home where everyone feels safe, valued, and able to thrive.

From trained Mental Health Champions to our online Wellbeing & Mindfulness Space, we make sure our people have the tools, time, and support they need – because your wellbeing matters here and when we take care of our minds, we can take care of each other and our residents even better