Team Leader/Managers Assistant

Job summary

Team Leader / Registered Manager Assistant
Location: Near Newport City Centre
Hours: 24–36 per week (2–3 days), including weekends and bank holidays (rota issued one month in advance)
Pay: £12.80 per hour (negotiable depending on experience) + performance-based bonus scheme

We are a welcoming 17-bed EMI Residential Care Home providing high-quality, person-centred care for elderly residents, some of whom live with dementia. We are seeking a dedicated and motivated Team Leader / Registered Manager Assistant to join our senior care team.

Key Responsibilities:

• Assisting the Registered Manager in the daily running of the home

• Completing medication rounds and ordering medication

• Reviewing and updating care plans and documentation using our care software

• Supervising and supporting care staff, ensuring best practice at all times

• Completing staff rotas and managing shift cover

• Liaising with multidisciplinary teams, families, and external professionals

• Leading staff and resident meetings

• Meeting residents’ personal care and hygiene needs with dignity and respect

• Assisting with audits and compliance requirements

• Taking responsibility for running the home in the Registered Manager’s absence

Requirements:

• NVQ/QCF Level 3 in Health & Social Care (or working towards Level 3)

• Experience with medication administration

• IT literacy and confidence with care management systems

• Strong leadership skills with a desire for continuous improvement

• Flexibility to work weekends and bank holidays on a rota basis

• A genuine passion for delivering person-centred care

What We Offer:

• £12.80 per hour (negotiable depending on experience)

• Performance-based bonus scheme

• Online and face-to-face training, with ongoing support for development

• Career progression opportunities towards senior leadership roles

• Supportive, friendly working environment with a focus on teamwork

If you are an enthusiastic, reliable, and compassionate individual looking to take the next step in your career, we would love to hear from you.