Regional Operations Manager

Job summary

Lead with Purpose. Shape the Future of Care.

At Signature, we’re redefining what outstanding care looks and feels like. As we grow, we’re looking for an exceptional Regional Operations Manager to join our senior operations leadership team — someone who shares our passion for excellence, and who leads with integrity, purpose, and heart.

This is a unique opportunity to make a meaningful impact — driving performance, nurturing talent, and ensuring every home in your region continues to deliver the Signature experience: where every resident feels truly at home.

What Signature Offer

• Up to £85,000 per annum + car allowance and bonus up to 30%
• Regional role - this role requires travel to homes
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Workplace pension with matching contributions
• Private medical insurance and company sick pay
• Life Assurance Scheme
• ‘Blue Light’ discount scheme eligible
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Staff recognition scheme – Purple Heart Award
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Your Role at Signature

What You’ll Be Doing

Inspiring Leadership

• Lead a portfolio of high-performing care homes, ensuring consistently exceptional standards of care and hospitality.
• Coach, support, and develop General Managers to become confident, values-led leaders.
• Champion innovation and service excellence across care, dining, lifestyle, and operations.
• Work collaboratively with colleagues across all functions to align goals and elevate performance.
• Uphold and promote our culture — warm, inclusive, and built on trust and accountability.

Team Development & Performance

• Cultivate a high-performance culture where people feel empowered to thrive.
• Identify and grow future leaders across your region.
• Celebrate success, share best practice, and encourage continuous improvement.

Quality, Governance & Compliance

• Lead on regulatory compliance, safeguarding, and risk management.
• Ensure every home is inspection-ready, every day, with a relentless focus on quality.

Stakeholder Relationships

• Build trusted relationships with key partners including the CQC, NHS, and local authorities.
• Represent Signature with pride and professionalism, internally and externally.

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What we’re looking for

• A proven senior leader from the care sector or a high-end service industry, with a passion for delivering excellence.
• A strong track record across care quality, team development, and commercial outcomes.
• Deep understanding of the health and social care regulatory landscape.
• Financially astute, data-driven, and confident in making informed, strategic decisions.
• A natural collaborator and communicator — positive, resilient, and values-led.

About Signature

This is your opportunity to be part of something exceptional. We’re proud of our sector-leading homes, our award-winning hospitality, and — above all — our people. If you’re ready to make a difference where it matters most, we’d love to hear from you.

Apply now and help shape the future of care.