Job details
- Salary £15.30 per hour
- Role Senior Carer / Head of Care / Team Leader
- Hours Full Time
- Location Droitwich, Worcestershire
- Job Reference PRIORYDS
Job summary
We are seeking a dedicated and experienced Duty Supervisor to join our friendly team at The Priory Rest Home, supporting the Registered Manager in ensuring the highest standards of care for our elderly residents. This is a full-time role (35 hours per week average) on a 6-week rolling rota, including weekends, bank holidays, and night-time on-call duties.
About the role
As one of three Duty Supervisors, you will act as the vital bridge between the Registered Manager and the care staff team, taking responsibility for both daily operations and staff support. You will:
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Lead and manage your shift, ensuring care is delivered to the highest standard
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Oversee resident assessments, update and adapt care plans, and ensure paperwork is accurate and compliant
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Arrange and run ward rounds with our dedicated NHS Care Home Team and ensure residents receive timely access to nursing support
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Be present on the floor, role modelling dignified, person-centred care, and stepping in to assist when required
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Supervise, mentor, and support senior carers and care staff, ensuring responsibilities are met and performance is consistent
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Help create a warm, safe, and homely environment while maintaining professional standards
This role carries real responsibility — you will be expected to take ownership of your work, support colleagues effectively, and help free up the Registered Manager to focus on wider duties.
About you
We are looking for someone who can combine practical care skills with strong leadership. You will:
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Ideally hold an NVQ Level 3 in Social Care (or equivalent)
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Have at least three years’ experience in a care environment
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Bring confidence in shift management, paperwork, and compliance tasks
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Show strong leadership, communication, and organisational skills
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Be able to motivate others, hold staff accountable, and bring out the best in your team
What we offer
In return, we provide:
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Competitive pay and holiday entitlement
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Pension scheme
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Ongoing training and career development
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Full induction and on-the-job training to understand our home’s systems and routines
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A supportive, professional, and friendly team environment
Compliance
An enhanced DBS check and the right to work in the UK are required.
Skills / Qualifications:
- NVQ Level 3 or equivalent
- 3 Years Experience in care
- Experience supervising staff
- Strong organisational skills
- Ability to manage paperwork effectively
- Excellent communication skills (written & verbal)
- Ability to mentor and support staff
- Excelent teamwork
- Ability to problem solve & work independently
- Knowledge of medication administration
- Good understanding of regulatory information
- Ability to remain calm under pressure
- Reliable and trustworthy
- Flexibility and adaptability
- Excellent interpersonal skills
- Good understanding of the care sector