The Priory Care Home

My husbands grandfather came to The Priory for respite as he is feeling his age now. He loved his time there and enjoyed the activities and gardens the most. The staff were wonderful with him. He particularly enjoyed chatting with Haydn and Neil. He went back home but is considering another stay soon. The home was always clean and the atmosphere was lovely and we couldn't fault them, a lovely big room as well, the only downside was so ensuite.

Mum has been at The Priory, for six years, and has been well cared for for that period. Staff are quick to attend to any problems and seem to understand the needs of each resident. There is a lot for residents to do each day, plus there are regular trips out. Also the summer fete is always well attended in all a pleasant place for everyone, the staff are always cherful and understanding many thanks.

Dad has settled in well to The Priory due to the kind and supportive staff. All residents are treated as individuals. He has made a friend which has been a joy to see. The home is always clean, food is plentiful. Dad has gone for day's out. Despite original reluctance to join in. It was a big move after living independantly until he was 95. Couldn't ask for a better place for dad to live.

I find the staff very approachable. Any concerns I have are addressed to my satisfaction. I would not want to move from here. Everything suits me. I often say to my friends and family, it's like living in a hotel.

As a retired registered nurse with years of experience in care homes, I can say with confidence that The Priory passes the "Mum test" with flying colours. From the moment we arrived, the care was exceptional. Mum's room was spotless, beautifully presented, and had a stunning view over the golf course. The staff were warm, professional, and genuinely compassionate - The senior and all the carers were especially outstanding. The care plans were detailed and thoughtful, even praised by social services. Mum, had complex needs, and as her health declined, the end-of-life care provided was second to none. Every aspect of her care showed dignity, respect, and kindness. This home made me proud to have worked in the care sector. It is expertly managed with a strong team spirit and a genuine commitment to person-centred care. I have absolutely no hesitation in recommending The Priory - it is everything a care home should be.

I am sure like all families there is a level of apprehension when you make that difficult decision on choosing a care home for loved ones. Over the past five years The Priory have cared for a number of my and my wife’s family, and I would have no hesitation in recommending them. They are a truly dedicated team where residents and families are treated as part of the extended family. Over the years nothing has been too much trouble, the staff have been amazing, dedicated and compassionate and caring in their roles and focused on the wellbeing of the residents and I personally cannot thank them enough.

The manageress and her team at The Priory looked after my mother for over 3 years until she sadly passed away at the end of March. Why is The Priory special? Because all the staff are dedicated to what they do and creating a happy atmosphere, something which is missing from a lot of care homes that I have visited. The rooms are super, the care good and the food fresh and good. The team are considerate. They always celebrate any occasion in style, Halloween, Christmas, Valentines Day and Birthdays etc. with lots of lovely decorations, again adding to a happy environment. I have no hesitation in recommending The Priory.

I am a friend of a resident at The Priory care home. She is pleased with her care and the helpful, friendly staff and has no complaints.

The Priory have looked after my great aunt, who has learning difficulties, for the last 12 years. She has been at her happiest for this time, the staff have been so patient with her and have always helped her be independent. I can't praise them enough for creating an environment where she feels safe, happy and at home. My aunt has always enjoyed the food, is regularly offered trips to attend and activities to join in with, alongside having a beautiful, clean room to be in. I am also very thankful for this home as they have provided a lovely Covid safe environment for me to visit my aunt throughout and this has helped tremendously with her mental health.

Over the last 2 years, I have visited my friend to find her very comfortable and content with her new home. The staff are friendly and welcome visitors. The environment appears tranquil and caring of its residents. At Christmas, it was particularly attractive. I'm always very impressed by this care home and those that run it.

Extremely helpful, excellent communication skills in what is a challenging environment. It would be fair to say that my life has changed with the knowledge that mom is safe, sound, well fed and treated with dignity with the bonus of trips out by the home on a weekly basis.

From my observation, the care demonstrated to date has been exceptional. The care team, whilst extremely professional, demonstrate an empathetic and a genuine caring approach. They are proactive in meeting the residents' needs and I have observed them acting swiftly when an urgent situation arises. It is very reassuring to feel my mother is in the hands of such a capable and competent team.

One thing she mentions often is that there are not enough activities.

My mother has settled in well to the Priory and likes her room as it looks over the golf course and has a balcony. Mum says the staff are friendly and the food is good. (My mother is independent to get around and about).

From a relative's point of view, I would like to see more activities taking place but this probably can only be achieved if there were more staff or a designated activities co-ordinator).

Since I came to The Priory Care Home about 3 months ago, I found it to be an excellent home where one lives, not just a place to stay. The staff work hard and the individual residents have plenty of choice on how to live their lives according to their abilities. There is not pressure put on anyone to take up occupation. They do not want exercise, singing etc. They have access to their own rooms or to communal rooms as they wish any time of the day. It is a good place to be.

The friendly and hard working staff do a great job in making it a pleasant and comfortable home from home for the residents and my mother has been a happy resident for eighteen months now.